What's Your Experience with 1and1.com?

4 replies
What is your experience with 1and1.com? Have you purchased domains from them? Any reason not to?

I was thinking of buying a few domain names with them for domaining purposes. Just wanted to know what you guys think.
#1and1com #experience
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  • Profile picture of the author TrafficFlow
    I was not happy with them as they auto renew domains and try to get you to pay for it once the renewal period comes up. Godaddy is a lot more flexible in this regard. Namecheap is also good.
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    • Profile picture of the author solae
      Originally Posted by TrafficFlow View Post

      I was not happy with them as they auto renew domains and try to get you to pay for it once the renewal period comes up. Godaddy is a lot more flexible in this regard. Namecheap is also good.
      I had a similar experience where they auto renewed my domain even though the card I had on file with them had expired. They then started chasing me for payment (even though I would have preferred to move the domain elsewhere) to the point that they got a debt collector to call me. I ended up paying (to keep them off my back) and leaving the domain with them for another year.

      I definitely will not recommend them.
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  • Profile picture of the author toydistrict
    All domains are set to auto renewal. You just turn it off by clicking of a button. If you don't - it just gets renewed, and it's not 1&1 fault.

    I have all my domains with them but host elsewhere. Security is tight too. I changed my name on the account and they thought someone had hacked my account. They blocked me out until I resolved it. So it is good to know they take security very seriously.
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  • Profile picture of the author flamingphoenix
    They are OK - and they do warn you that your domain is coming up for renewal. I also like how they can easily implement redirects within the console itself, plus there are some nice coupons to be found. Also, the help support is pretty good.
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