I nearly completed my purchase online yesterday on their site when something told me to stop and go to Amazon and see what others have to say about Dell.
I was really surprised to see so many people complaining about their customer service and how much is sucks.
I know somebody is going to tell me to go and get a Mac. The thing is I find them really expensive and I don't want to start learning a new operating system.
What is your experience with Dell support and customer service?