Paydot.com? Is it good alternative to Clickbank.

by smak
36 replies
Hi all

Can all users of paydot.com share their experience...Good or bad!

I went for them due to reasons being that it is free (for the 1st product listing anyway) and very easy to list your product like I have already done.

But when I check out their Marketplace to gauge what type of products are listed there, I get disappointed because I see lot of scammy products like 'get paid to survey' and 'data entry' programs.

Anyway much apperciated if you could share your experience with Paydot.com.


Regards

smak
#alternative #clickbank #good #paydotcom
  • I used it. Its ok, no question about it. But I switched to paygear.com and clickpaypro.com, because the lower fees.
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    • Profile picture of the author ilenterprises
      Originally Posted by HerrmannTheGerman View Post

      I used it. Its ok, no question about it. But I switched to paygear.com and clickpaypro.com, because the lower fees.
      Do they have up front fees (like CB). I currently use PDC for my digital product but I get a lot more sales with organic that from the marketplace or affiliates.
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      • Profile picture of the author jonathanleger
        I've used both PayDotCom and ClickBank for a few years now. ClickBank used to be my primary affiliate system, now it's only secondary. Here's why:

        1. PayDotCom's reporting is vastly superior to ClickBank.

        PayDotCom's reporting capabilities is the Mercedes Sports Car to ClickBank's FourTwo. It gives me so much more information about what's going on with my products.

        PDC lets me know how many affiliates have signed up for my products. ClickBank doesn't.

        PDC lets me know how many sales each affiliate has made for a variety of time spans. ClickBank doesn't.

        PDC breaks down my gross earnings, affiliate payouts, fee costs and net income. ClickBank doesn't.

        PDC tells me in a quick snapshot how many refunds and cancellations I've had, how many sales I've made and what my profit is for any date range I want and any group of products I want. ClickBank doesn't.

        PDC makes it easy to create custom campaigns and it tracks raw and unique click-throughs, sales counts and conversion rates for me, making it easy to see how well any given promotion converted. ClickBank doesn't.

        You can do some of this reporting with CB if you export their results and import them into another application -- but I shouldn't have to do that, and with PDC, I don't.

        And with ClickBank you can't get reports run for multiple products in one interface. I don't want to think about how long it would take to run and save the dozens of reports I'd need to for my dozens of products in CB, export them all, merge them all and bring them up in some other app.

        2. ClickBank's refund policy is insane. PayDotCom's isn't.

        ClickBank will refund a customer for any reason whatsoever, no matter how stupid. PayDotCom uses PayPal, which has a dispute process that gives vendors a much fairer part in the decision of whether or not a refund happens.

        I rarely withold a refund from a customer, but CB takes the authority completely out of my hands. PayPal (and, therefore, PDC) doesn't.

        3. I have to wait six weeks to get the money from ClickBank. With PayDotCom it goes directly into my PayPal account.

        There's really nothing else to say about this point. While the delay isn't the end of the world, I like being in total control of my money immediately.

        4. With PayDotCom I can have as many products as I like and group related products (discounts, etc.) together in my reporting.

        Again, nothing much more to say on this point.

        5. You don't get as many affiliates with ClickBank as you think.

        It's no-doubt true that CB has a lot more affiliates than PDC, but guess what? If you're relying on the marketplace to get your affiliates you're not making any real money.

        The top 5% of my affiliates earn 80% of my income. I didn't get those big dog affiliates by having my products in the marketplace. I recruited them. If you think your money is coming from the marketplace, then you're missing out big time.

        PayDotCom gives your affiliates the same stellar reporting that you get, the same ability to create individual promotional campaigns and more. Very appealing to big affiliates.

        Can PDC generate lots of affiliates for a product? Absolutely. One of my products has almost 14,000 affiliates via PDC. I know that because PDC tells me -- ClickBank doesn't give me that information. Which brings me to point #6.

        6. PayDotCom lets me email my affiliates from one easy form. ClickBank doesn't even tell me how to get in touch with them.

        7. PayDotCom lets me create products that don't appear in the marketplace, and gives me the ability to review affiliates and pick and choose who I allow to promote. ClickBank doesn't.

        8. PayDotCom's fees are a lot lower.

        ClickBank charges 7% + $1 per transaction. For my average ticket price, ClickBank's fee is almost $6. PayDotCom's fee for the same price tag is $3. Add in PayPal 2.5% and it's about $4.50.

        But I don't pay $4.50 per sale, because PayDotCom let's me pre-pay for my fees, saving me 33% and bringing that side of my cost down to $2 per sale, or about $3.50 total.

        I save literally thousands of dollars a month because of PayDotCom's pre-pay option. In the last 30 days I pushed 6,384 sales through PayDotCom. Take that $1.50 per sale savings and do the math about how much money PDC saved me.

        9. My refund rates are much lower with PayDotCom than ClickBank.

        This probably wouldn't be true for you if your products aren't in the IM/SEO niche, but mine are. Everyone in my niche knows that CB will refund with absolutely no questions asked, and many of them take full advantage of that. I've seen refunds in less than 2 minutes after the purchase with a stupid reason like "tried it, don't like it" -- seriously, in two minutes they tried the software? They couldn't install it that fast! Sure enough, CB processed the refund -- no questions asked.

        My refund rates with PDC are 1/3 what they were with CB because people have to go through the PayPal dispute process, so these professional refunders don't bother.

        10. Because PayDotCom uses PayPal, I get the benefit of PayPal's customer service and back-end capabilities.

        Due to my high volume of sales, PayPal has assigned me a personal customer representative, and that saves me countless headaches when dealing with any issues that might arise (though few do).

        Using PayPal also means getting the benefit of Instant Payment Notification (which PDC uses and relays to my sites with some additional variables). This is very important, especially for subscription-based services (which CB's support for is limited at best).

        It also means I can use PayPal's multi-user setup to allow my staff to handle refunds without having access to my money.

        You may not need these higher end features yet, but have fun when you do need them and you're stuck with ClickBank.

        That does not mean PayDotCom is perfect.

        PDC is not perfect. I've been hopping mad at Mike and the PDC service several times in the past. There were down-time issues and server load issues that happened in the middle of launches that almost made me think about switching back to CB (until I remembered how much money PDC saves me every month).

        However, Mike has moved PDC to a cloud-based network, and since that happened the performance has been lightening fast. Reports that used to take minutes to run now take seconds. The server is always fast to respond when I login and setup products or make edits, etc. This was a massive relief to me and has kept me very happy with Mike and PDC.

        There have only been two instances of problems since PDC moved to the cloud network, but neither of those was the fault of PDC, and both issues were resolved quickly. Mike also took steps to ensure the problems will not happen again. PDC is growing fast, and no doubt there will be more growing pains. I'm sure they will make me angry when they happen, but I'll stay with PDC because of the ten reasons listed above (and many I'm sure I haven't thought about while writing this).

        PDC has gone through some growing pains, for sure. And I agree with the comments that their help desk support could stand to be better, and their staff could respond to threads on their forum more often and more quickly than they do.

        PDC is growing, and Mike is sinking serious money and time into it.

        There was a time that if somebody asked me who to use for creating a digital product I would have said "ClickBank". I might even have said that a year ago. But not today. Today I say: PayDotCom, baby!
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  • Profile picture of the author pldata
    I used it. Its ok, no question about it. But I switched to paygear.com and clickpaypro.com, because the lower fees.
    What are the charges at there and also tell me about the features they offer????
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  • Profile picture of the author Christophe Young
    I used PDC initially, but poor customer service and the sight of tumbleweeds blowing through their marketplace forced me to go with Clickbank instead.

    You'll get WAY more affiliates promoting your product once it gets on the CB marketplace.
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    • Profile picture of the author LightningZsolt
      Originally Posted by Christophe Young View Post

      I used PDC initially, but poor customer service and the sight of tumbleweeds blowing through their marketplace forced me to go with Clickbank instead.

      You'll get WAY more affiliates promoting your product once it gets on the CB marketplace.
      PDC (and other similar services) simply doesn't have the "affiliate name" for itself that ClickBank has. From an affiliate point-of-view, ClickBank is much easier to use when promoting other people's products. And it's easy to search and find exactly the product/niche you're looking for, with a fantastic back-office and customer support system, and refunds are easily and painlessly handled (which is important if you want satisfied customers).

      Sure it's $50 per product you add, but the potential audience you'll get from exposure in the CB Marketplace will make the initial investment worth it, assuming you have a sought-after product. You'd just need a couple sales to make your $50 back. In my experience, the first place potential affiliates go to find information products to sell is ClickBank, and many probably don't even know about PDC or others, simply because they're not talked about as often. I once tried promoting products on PDC and quickly stopped because I didn't feel like my leads were being tracked properly. It just isn't as dynamic and easy-to-use as ClickBank.
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  • Profile picture of the author legs
    I guess it's not always best to go with the free stuff then.
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  • Profile picture of the author Sumaryan85
    I used Paydotcom for some of my websites, but I prefer Clickbank. Customer support is main issue...
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  • Profile picture of the author frqhuss
    Paydot.com is best clickbank.com is better i found it so by my own expirence in IM for last 4 years...
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    • Profile picture of the author LightningZsolt
      Originally Posted by frqhuss View Post

      Paydot.com is best clickbank.com is better i found it so by my own expirence in IM for last 4 years...
      What experiences led you to the thoughts that Clickbank is better than Paydot.com? I agree with you, but you didn't really specify why you feel that way. Can you please expound? Thanks.
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      • Profile picture of the author frqhuss
        In each and every department clcikbank is far better then pdc because i was with both at same time. 1st their service 2nd no delay to receive checks and last but not the least 3rd mindblowing products....

        Thanks
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        • Profile picture of the author MikeAmbrosio
          Originally Posted by frqhuss View Post

          2nd no delay to receive checks
          To be clear...

          PayDotCom does NOT handle affiliate payments the way CB does. You get paid directly from the vendor.
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          • Profile picture of the author Eswar
            PayDotCom does NOT handle affiliate payments the way CB does. You get paid directly from the vendor.
            This is why i don't recommend PDC to anyone. I had very bitter experience with a paydotcom.com vendor. He has to pay $100 as commission but never paid and replied to my emails. The admin of paydotcom simply told they can not contact the vendor. There are many stories in the forum of PDC. I would advice to select the product very carefully and check for the vendor reputation before promoting it.
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            • Profile picture of the author roxstar
              Originally Posted by Eswar View Post

              He has to pay $100 as commission but never paid and replied to my emails. The admin of paydotcom simply told they can not contact the vendor.
              Wow, ****ty deal... I usually just use PDC to do niche marketing projects where I need payment processing. It's not about the affiliates for those. I'd, of course, go over to Clickbank or make a private affiliate program.

              Kris Roxas
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            • Profile picture of the author MikeAmbrosio
              Originally Posted by Eswar View Post

              This is why i don't recommend PDC to anyone. I had very bitter experience with a paydotcom.com vendor. He has to pay $100 as commission but never paid and replied to my emails. The admin of paydotcom simply told they can not contact the vendor. There are many stories in the forum of PDC. I would advice to select the product very carefully and check for the vendor reputation before promoting it.
              Then the right thing to do is stop recommending the vendor, not PDC.

              There are some VERY good and honest people/vendors in the system and some kick-a$$ products too.

              The knock on CB has typically be commission theft. It can happen with ANY affiliate system, but CB takes the knock more often then others. But that doesn't mean you should tell people not to use CB.

              Use the system that works best for you. But put the blame for crappy vendors where it belongs...on the vendor.

              BTW - PDC, in reality, is not a payment processor. It's an affiliate program for Paypal.
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              • Profile picture of the author davidjames42973
                I've only used it to promote other peoples products and I had no problems. If I had my own product I definitely wouldn't promote it using paydotcom though...
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                • Profile picture of the author MikeAmbrosio
                  Originally Posted by davidjames42973 View Post

                  I've only used it to promote other peoples products and I had no problems. If I had my own product I definitely wouldn't promote it using paydotcom though...
                  It's helpful to know why. For a couple of reasons...

                  1- there are people who read these threads trying to make informed decisions and it helps when they see reasons.

                  2- PDC reads these threads as well (like me ) and they become very helpful in determining when/if/what type of changes or additions should be made to the system.

                  Now, without saying too much, I can tell you that the argument of not getting paid BY affiliates, or having to pay YOUR affiliates is currently being addressed. It's being addressed because of helpful threads like this one.

                  Stay tuned...
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  • Profile picture of the author LightningZsolt
    Thanks, frqhuss, for your clarifications
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  • Profile picture of the author dete49
    What about the CB 60 day refund policy I have not heard anything good about giving someone 60 days to refund your product.
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    • Profile picture of the author LightningZsolt
      Originally Posted by dete49 View Post

      What about the CB 60 day refund policy I have not heard anything good about giving someone 60 days to refund your product.
      I haven't heard anything bad about giving someone 60 days to refund your product either. Unless the product is shady, or not worth the price in quality/value, in which case there would probably be a lot of refunds regardless, whether it's a 48 hour policy or 1 year policy. And CB actually has more of a 56-Day Return Policy It's 8 weeks.

      This mandatory refund policy term through CB, in my opinion, actually can help to boost overall sales (thus reducing the impact of refunds) as it gives the end-consumer more peace of mind knowing they have 8 weeks to decide if they like it or it lives up to the sales page claims, especially in tough financial times. And with CB, you can always go directly to the CB Help Desk if there's a problem with your product/delivery or the seller won't respond to your numerous support or refund requests. You can rest assured that even if the seller drops off the face of the earth, if you want a refund within the 8 weeks, you will get the refund within 8 weeks, because there is a "higher power" available to help you and enforce their policies. This, I think, is a great selling point in your sales letters with CB.
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      • Profile picture of the author MikeAmbrosio
        Originally Posted by LightningZsolt View Post

        I haven't heard anything bad about giving someone 60 days to refund your product either. Unless the product is shady, or not worth the price in quality/value, in which case there would probably be a lot of refunds regardless, whether it's a 48 hour policy or 1 year policy. And CB actually has more of a 56-Day Return Policy It's 8 weeks.

        This mandatory refund policy term through CB, in my opinion, actually can help to boost overall sales (thus reducing the impact of refunds) as it gives the end-consumer more peace of mind knowing they have 8 weeks to decide if they like it or it lives up to the sales page claims, especially in tough financial times. And with CB, you can always go directly to the CB Help Desk if there's a problem with your product/delivery or the seller won't respond to your numerous support or refund requests. You can rest assured that even if the seller drops off the face of the earth, if you want a refund within the 8 weeks, you will get the refund within 8 weeks, because there is a "higher power" available to help you and enforce their policies. This, I think, is a great selling point in your sales letters with CB.
        The issue may be that they will ONLY go to 60 days. Some people like to give 365 day or lifetime but CB won't let you go out that far because THEY only go to 60.

        I am guessing...

        Mike
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        • Profile picture of the author LightningZsolt
          Ahhh, I see Mike. You may have read inbetween some lines I missed... Thanks for your alternate perspective.
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  • Profile picture of the author arissa
    Hi guys most of you are talking about listing products in CB & PDC (vendors point of views) any comment of Affiliates point of views, which one is good for making money & can we make living as affiliates promoting their products (CB & PDC) Any other recommendation beside CPAs?
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  • Profile picture of the author ReviewWriter
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  • Profile picture of the author JohnnyB1SD
    What I don't like about them is they send you way to many e-mails try to push more stuff to make them money.
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  • Profile picture of the author Justin Wheeler
    The only thing that bugs me about Paydotcom is the spammy messages that get into my inbox. I like it mainly for the reasons jonathon ledger mentions.

    Its also free to list a product which is great, if I was to spend $50 for every product I put up onto Clickbank I would soon be a poor man!
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    • Profile picture of the author Dhira
      Originally Posted by Christophe Young View Post

      I used PDC initially, but poor customer service and the sight of tumbleweeds blowing through their marketplace forced me to go with Clickbank instead.

      You'll get WAY more affiliates promoting your product once it gets on the CB marketplace.
      This was my concern. Do you put your products on CB and get affiliates, or do you actively recruit them or do anything that entices affiliates?

      Originally Posted by justinw View Post

      The only thing that bugs me about Paydotcom is the spammy messages that get into my inbox. I like it mainly for the reasons jonathon ledger mentions.

      Its also free to list a product which is great, if I was to spend $50 for every product I put up onto Clickbank I would soon be a poor man!
      But do you get as many affiliates (as you would with clickbank) to promote your product?
      If so, how?
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      • Profile picture of the author UnDenIeD
        Originally Posted by Dhira View Post

        This was my concern. Do you put your products on CB and get affiliates, or do you actively recruit them or do anything that entices affiliates?

        But do you get as many affiliates (as you would with clickbank) to promote your product?
        If so, how?
        You bring up a great point. The reason why I use Clickbank is because they have the largest pool of affiliates on the internet. As simple as that. I just put up a product and soon enough people start promoting.

        If I had an affiliate manager in charge of nurturing relationships with affiliates then I would maybe consider other options. Maybe. But since this is not my case, I use clickbank. It wouldn't be worth it to save $50 then not make any money because no one is promoting.
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  • Profile picture of the author Jesus Perez
    I setup monitoring at PayDotCom for a few weeks.

    Their uptime is terrible. It was around 98% last time I checked. That means for every 100 hours...it's down 2!
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  • Profile picture of the author jonathanleger
    Their uptime is terrible. It was around 98% last time I checked. That means for every 100 hours...it's down 2!
    When was the last time you checked? I agree their uptime wasn't good before they went to the cloud network, but since then it's been great from my own metrics.
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  • Profile picture of the author Christophe Young
    As soon as you put your product on the Clickbank marketplace, you'll get a lot of affiliates promoting it. That is if you have a good looking sales page and tools that will appeal to them. Ever since I joined Clickbank, I've had anywhere between 30 and 50 affiliates promoting my product at one time. Problem is, you'll probably have to do some recruiting to get the top affiliates as someone mentioned above.

    Clickbank is the way to go if you are just starting out. I still wouldn't ever go back to PDC however, due to terrible customer support.
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    • Profile picture of the author MikeAmbrosio
      Originally Posted by Christophe Young View Post

      I still wouldn't ever go back to PDC however, due to terrible customer support.
      One thing to clarify about support...

      If you are a customer or affiliate of a product and have issues with the vendor (like no download page after purchase, etc.), PayDotCom support is not the way to go. PDC does not do the support between parties. It needs to be taken up directly with the vendor.

      As for support when you have an issue with your account, there is definitely room for improvement.

      All I can tell you there is that PDC is in the process of some big changes - including on the support end. There are things going on all the time. PDC does listen to customers/vendors etc. as well as feedback on forums like this one. Changes don't happen over night. PDC is fairly complex

      More to come...
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      • Profile picture of the author emrosenf
        I've been looking at all of the options for my own information product and I'm not happy with any of them. I think I'm going to build my own.

        Here's what I want:
        - way better analytics (like Google Analytics, I want to know how people are reading my book)
        - better links (would you click on a link with two subdomains? these look like viruses)
        - reliable tracking
        - lower fees ($2.50 to get your money seems like nickle-and-diming)
        - loss prevention (I don't want people to email or torrent my product)
        - more interactive e-books (dynamic upsells?)

        I'd love to hear from you guys if I've struck any chords here. What about PDC or Clickbank irks you? Do you prefer to deal with paypal on your own? What's on your wishlist?

        Please PM me or respond if you feel passionate about how to make these systems better.
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  • Profile picture of the author donaldlewis
    clickbank offersthe best refunds for customers out of all the affiliate services online.
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