Web Host For SEO

Well done Hendry - that was news to me (but then I live a sheltered life online). Looking at what's available from each company shows sizeable price gaps between comparable options:-

SEO Platinum II Plan - WebhostforSEO
- 50 Unique IPs
- 15GB Disk Space
- 350GB Bandwidth
- 300 MySQL Databases
- Latest CPanel
- Fantastico Included
$449.95 per month

45 C Class IP's - SEOHosting
- 180 GB of Disk Space
- 1800 GB of Bandwidth
- Host UNLIMITED Domains!
$220 per month

I'm sure there's a reason for the difference but that looks substantial.

I remember a few years ago, I think it was in the Keyword Avalanche forum that I had a run in with Todd and it was the same type of attitude displayed back then (that was about 3 or 4 years ago when I think he had recently started up). That caused me to look for another web host.

I might have thought that over the years things might have improved but judging from the above post I can see that some things never change.

The OP just simply stated his experience with webhostforSEO.com and it could have been addressed without all this psycho Bounty nonsense. Todd could have addressed this easily and kept another customer. There are a lot of instances where customers purchase products or services and are initially unhappy with it but a good response from the owner can change this and they sometimes end up being some of the best customers that the owners may have, sometimes even becoming friends as well.

Then maybe some people like how things are going the way it is and business may be so good that they may not care for extra customers.

Kevin.

Regardless of what has been said.. Ninja guy knows how to contact me to work this out and I will personally explain in more details if that is what is needed.

I apologize if I offended anyone and I am more than happy to make amends with anyone.

Ts

BINGO. I'm surprised that you remembered this. I was very new back then and when I initially came across your service it was at one price, and when I went to sign up a few days after for your service with the discount offered on KA forum I noticed that there was an increase in price, even with the discount. I simply asked what had happened as I saw a difference in price.

You then exploded, saying that I accused you of foul play etc, much worse than what was displayed in your earlier post above but here's the thing, at no time did I accuse you of anything or say anything negative about your company and you just made an assumption of what I said and you had it totally wrong. I of course defended myself as I found you way out of line to accuse me based on your wrong assumption. You blew the whole thing out of proportion and the end result is that I went with another host.

If you had simply said that the reason was X, Y or Z without going through all that crap about accusations and coming across as some type of e-thug (esp like your first post) etc, I would have used your service and you may have been getting 3 or 4 years of hosting money from me.

I agree that the customer is not always right but customer service is very important and nobody can fault you for defending your company as you have a right to do this and if I were in your shoes I would do it to. The difference is in how it is done. You may have great emotion tied into your business but it is good to have a separation of the emotion from the business and approach things from a more professional manner.

The OP stated his experience with your company. He stated that the server went down for hours, was that true or not? He stated that prior to that it was slow, was that true or not? He stated his experience with another web host. He stated out of frustration, that it seemed like he was wasting money. All that was his experience and if it was true you can't argue with that. Now if he is lying and trying to be malicious then I could see where you can get very upset (but still it could be handled professionally.)

Regardless of what happened above with either me or the OP, what it comes down to is how other people who are reading this thread interpret it. The warrior forum is a great community and people try to help each other as much as possible.

If you think that the OP did damage to your company's reputation with his post, I feel confident that you did even more damage with your response to his post. Chris and Dave are selling copies of the loophole like crazy and I'm sure that people are going to eventually come across this thread. How it looks to them is all that matters. One thing I can almost be sure of is that many newbies (and others as well) may prefer to look for another host because they like to avoid this kind of confrontation. It happened to me and others and it will happen again. I see new people on this forum being fearful of posting freely because of fear of getting their head bitten off and they are not going to pay money to have their head bitten off.

I'm not telling you how to run your business or anything like that but in the future it may be wise to give a more professional response to posts made on public forums because you may come out looking worse than some negative post that someone may make. Not everyone will be happy with your service, that is just a part of business but if you keep on giving responses like the above then you may be damaging your own reputation.

I genuinely hope the best for you.

NB. I noticed that you edited your original post so that is a step in the right direction.

Kevin.

Apparently you have a lot of time on your hands and who is being childish here? You apparently are very emotional and it shows big time in the above quote. You are apparently very hurt by what happened in the past. Who insinuated that you are stupid or I'm smarter?

Of course I have the right to state that I did not do business with you because of what happened and your attitude. That is my right.

Yeah I'm sure people reading this would believe that you never *exploded* on anyone huh. Everyone can see how calm and collected you are. One question about a price increase and you accuse someone about forum whining, calling shots for your business etc.

I would like you to show me where I tried to ruin you, your family and or your business. I think you are doing a pretty good job of doing this without any assistance from anyone. All I did was state that I did not do business with you in the past and the reason why. Did I ever say anything negative about webhostforSEO.com ? Did I come here telling people not to do business with you? Did the original poster say anything outright saying not to do business with you. Was my experience and the OP experience not real? Did we come on the Warrior forum and make all this up?

All I'm interested in is the truth. I gave my truthful experience (where you keep on assuming I'm being malicious) and the OP gave his experience. Regardless of what you think of me or what I think of you or what the OP think of you or what you think of him, the bottom line is we are giving our truthful experience.

You think this is some fantasy world where nobody will have problems with Todd or webhostforSEO.com ? You are in a service industry, things will always go wrong and customers will always have bad experiences. That is not to say that the whole service is terrible. The thing is how you respond to the bad experiences.

So for every customer that is using your service and states a negative experience, you are going to put out a bounty if you don't know his name and refund him and discontinue his service? Man you are operating here like some type of e-thug, mafia don or gangster.

Look how easy it was to edit your original (and first post on this forum) to something that was reasonable and would never have caused all this drama. Could you imagine how this thread would have gone if that was done from the start?

There are many posts in this review section that has people experiences of products that are both good and bad. Do you think that we should only post the good reviews and not the bad ones? That IMO would be very deceitful and dishonest to the members of the warrior forum. As I said if someone was being genuinely malicious or dishonest that is a different thing but if it is their truthful experience, whether good or bad, other people should know of it and make their own decisions. What the owners of the products or services can do is to take those negative experiences, if they are genuine and try to improve on the product or service.

You clearly have a lot of issues. You are the one coming across very emotional and childish from your responses, but some people are just the way they are. I don't care what you think of me but I do care about helping other Warriors because this is a good community of people.

This is my last post about this as well.


Kevin.

Not much most of the time. It's not anything like a Virtual Private Server or a dedicated server. It's more like a standard hosting account with the ability to create other hosting accounts.

That said, there is some learning curve still so be sure to get a webhosting company that can help you at the beginning.

Tomas

its like normal hosting, except that you have a main interface where you can create a number of accounts/packages....w/ hostnine even chose IP/locations.

Say...you make 10 accounts on different IPs...then you can log in to each account and come to the normal CPanel interface for each account. Its like a management console for those different accounts.

Its pretty easy.

G.

Buddy,

I am really happy to see you got at least one email from us. At least we know yahoo isn't blocking us. Everything was sent to you and we all got our copies of it. HUNDREDS would disagree with you. We helped you on every ticket. We use the same tech as Hostgator.

I am above aboard and transparent in every way. This thread started because Ninja didn't check his spam box before making his derogatory remarks.

Is this the "warrior" way, shoot first ask questions later? And then when someone fights back you spam the blogs with defamation of character and slander?

I feel obligated to fill you in on the other email that you didn't get. We sent it. You can call me a liar, it doesn't matter.

Hello Buddy,

Your account at WebHost 4 Seo has been setup successfully.

Watch this VIDEO FIRST. It will tell you all about our site and how it works.

<-- Link to video -->

......

7:12 into this video I show you how to find the button that you couldn't find. This was made over a year ago.

-------------------------
This "tour" link is also given out again in the activation email.

As far as you not "seeing" the emails from us, it happens, it happens to all of us, it happens to me, and when it does I don't just go bezerk, I inquire about it right away. You waited 10 days to inquire about it and you got your answer right away, then you start going off on everyone, calling them "you people" and saying bullshit and how you didn't like me... All because you didn't get/see/find an email and didn't issue a ticket?

Same scenario just happened, A new user signed up, bought service, and then didn't see his email although it was sent I checked logs. He inquired about it within a few hours and I helped him out within 5 minutes. So does that make me above board in your eyes now? Remember, you were helped right away too when you asked for help.

Take it for what it is.

As for sunnyman, He broke his sites via his .htaccess file and we fixed it for him free of charge. It happens, people break it all the time when trying to set permalinks and doing other things with that file. Sunnyman would have you believe that we broke his sites. Right.. The .htaccess file is very tricky and it can take down everything in that cpanel. Its hard to spot but ever since sunnyman did it, we know right where to look now. Another user just did it again the other day, he freaked out for a minute and then we fixed it, he was cool. He didn't react like you guys and run over here and start trying to ruin someone's business and reputation. He has more respect for life than that.

You three warriors can call me names and say whatever you want, spam whatever pligg sites and blogs saying how I ripped you off and how I scammed you. That's fine, I will rebute everyone of them. I notice that after I respond you don't have a come back. why is that? You spammed so many you don't where to look? Keep it up, the more evidence I have the better. Your avatar will not protect you in this one.

It actions like this that give the warrior forum a bad name, I read and hear comments about how nasty some of you are. I have experienced it first hand now. That's too bad because, there are many people with vast amounts of knowledge who stay away from here because of this.

Enough said. Ill be back next month if i need to. Meanwhile, keep spamming it's actually given me a huge bump in optins and customers. Your posts are laughable.

If some of you think less of me for responding to these people then so be it. I have a right to state my case, I am not going to let a few you guys just spread lies about me or my service. Someone will make an example out of them someday soon, and remember karma always catches up to you, What comes around goes around... Cheers Buddy/Ninja/Sunny!

-----------------

Thomas,

I agree 100% that yahoo could have deferred the connection. I do have the ability to dis-allow certain emails from signup. I may just do that and keep yahoo emails problems out, thanks for the tip

However, the 1 email he got was in the middle not the first nor the last. I think he never even got the first welcome email when creating an account. That is auto response too. Anyone can sign up and verify that. If they all came in succession then it makes no sense the middle one made it. The last one is the activation email, which is the sticking point here.

All emails in the signup process are 100% automated, a cron job runs every 5 minutes to process all orders in the job queue. I get copied on everything and I look at them. I got them all for Buddy, so I know the system fired them off. I even recall the name when Buddy joined. His last name reminded me of a friend in college, not too many people with that last name. I recall distinctly the minute he joined up. I even saw his activation email come to me.

I look at every single event and sign up so I know what's happening so that I can provide good customer service. Now I look at them twice, and check to see if root domains are getting nameservers changed to us.

Buddy, when I said you missed it that was in response to you saying I never sent it. What am I a dope to run a service with no automated emails? It was just a statement to your BULLSHIT call. I just said it was sent and you missed it. I assumed it was in your spam folder, and by the way my yahoo account gets about a billion spams a day in the spam folder.

Please Check awbs dot com, They can tell you that the system is automated. That's what I use. I would have never thought you could have been so easily offended by your comments. Really, I never meant to insult you in any way. It was just how our conversation went. Your first ticket ended with "whats wrong with you people" ... lol

I did my customer service job and explained that to you in the support desk, I was real nice about it too, even after the name calling started. You asked for your activation, and you got it right away (from Ryan). I came in later after I had I read your remarks to my staff. All I am trying to point out is that Buddy keeps saying it wasn't sent out at all, like its done manually and we forgot to do it. Since you were so mad about it, I simply said, it was sent, I got my copy.. here it is now and if you need it again its in your account, click the button to get a copy.. and you said "BULLSHIT, YOU NEVER SENT IT"

huh? Man I'm not lying to you, but then you kept on insulting us and I just asked that you show us some respect as we try to work through your issues. You told me not to lecture you. Well that wasn't a lecture, it was a request. Then you come over and start dogging me out in this thread and others. Why? Because you think I'm lying about an automated sign up system.. bummer dude, real bummer.

AGAIN, had I KNOWN you didn't get it I would have contacted you. I do see bounces on signups, I ACTUALLY look at undeliverable mail. On occasion (like twice in 3 years), I see a bounced activation email, right away I find a way to contact that person and get him his needed info. I do understand this.

I AM SORRY that it didn't work out, really I am. I don't like to see a pissed off customer. I do everything I can to make it right, why do you think I am here. However, some like to try and destroy someone because it didn't go their way. Bummer too. I'm just glad my mother raised me to be better than that. The real funny thing is that there is no such thing as bad press. Since this begun, traffic has spiked.

Most people just tell me to ignore every negative comment in this forum, but I have nothing to hide from anyone, if there is an issue I address it.

Even when servers BLOW up, I am there sending alerts talking to customers letting them know what happened and what we can do to remedy the situation. Just like I did when Ninja started this thread, now he spams pligg sites saying I scammed him, ripped him off, denied him a refund, my support sucks, my servers sucked, everything. Well you know what, everything is just fine...

Ninja wont even say what his name is to me so I can I look at his accusations. Why does he want to remain anonymous in this fourm? He has a gripe but not a name, hrmmm. He knows what happened on that day but he continues to spam pligg sites. Ahh I digress, this was about an email..

In the end, I started this service for marketers, and I will always do this and support them in every way to help them make more money and get more traffic. I do it too. I test new ideas all the time and try new software and scripts and when I find something that works. I let my users know about it. That's how this all started, I found something that worked, saved loads of money and made loads of money. I never advertised it, it was under the radar, then recently I got copied.

I talk to my customer's every single day about how to increase their traffic and bottom line.

The only thing I can tell all of you is that I am not going anywhere, no matter how many warriors call me a pissant or spam pligg sites, I am guaranteed to be here tomorrow and making a living online. I've been here since 1995 and I'm not going anywhere but up

Peace and Prosperity to all...

~Ts

Ps. These came to me over the last two days...

Up and running.
I appreciate your fast support.
Craig



The problems have been resolved
thanks for checking back
Don


Hi, Todd,
You are just wonderfully efficient, and I am totally in awe !
I'm your newest customer, just time for me to get back on your website.
Thank you a million times for your speed (My second name is Speedy too :-)
Emailing from France, the time zoning makes it sometimes difficult for me to correspond swiftly. It's 6pm right now, where I am !
Thanks for reminding me of the discount, I would have bought without it anyway, but it's always good to get an incentive.
I'm soooo happy !
Sophie

Todd,

Thanks... glad you can figure that stuff out.

Dave

Todd has better deals then hostgator when including dedicated ip's etc. CS is great too, plus he has a very cool auto biz builder for mini sites. I found Todd from some gurus, not wimpy CS reviewers with thin skin.