63 replies
Hi everyone,

Like to check. Which one is better, Aweber vs iContact?

in terms of better support, reliable, better integration to websites (html and wordpress)?

wonder iContact can pay by paypal? I am sure that Aweber is not allowed.

Any help?

Thanks.

Update:

I chat with the Live Chat with iContact's team, and they gave me this link

http://email-marketing-service-revie...com/index.html (non affiliate)

i am really surprise, why aweber is not listed but getresponse ranks 14th ...

wonder aweber has the same features like iContact?
#autoresponder #aweber #favorite #icontact
  • Profile picture of the author joshuagan80
    I have no experience on iContact. What I can tell you is Aweber is easy to use and very user friendly.
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  • Profile picture of the author NickP
    I would do a search with those names to see some of the threads already running. Everybody is going to have their preferences and it might be best to pop for the two $1 trial memberships and see which one you like.
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  • Profile picture of the author neno
    Aweber is best and most used auto responder in my opinion.
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  • Profile picture of the author Shaun OReilly
    Originally Posted by chuawenching View Post

    Like to check. Which one is better, Aweber vs iContact?

    in terms of better support, reliable, better integration to websites (html and wordpress)?

    wonder iContact can pay by paypal? I am sure that Aweber is not allowed.
    I use both, depending upon the situation.

    I've been using iContact for a couple of months now and
    have been an AWeber user for years.

    So far, AWeber offer much better support as they are
    more responsive and have longer support desk hours
    than iContact. AWeber staff also seem more helpful
    and want to get to the solution quicker.

    AWeber are also more widely integrated with a lot of
    other software programs and they're usually the first
    to be integrated.

    That said, it's easy to integrate AWeber or iContact
    webforms into WordPress.

    Neither AWeber nor iContact offer payment via PayPal
    but I wouldn't let that be a criteria in selecting something
    as important as the company you use for your lists.

    Because of the recent data compromises with AWeber
    I've lost a bit of faith in their ability to protect my
    subscriber data so I'm now using iContact for my more
    recent list building efforts.

    Dedicated to your success,

    Shaun
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    .

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  • Profile picture of the author chuawenching
    Because of the recent data compromises with AWeber
    I've lost a bit of faith in their ability to protect my
    subscriber data so I'm now using iContact for my more
    recent list building efforts.
    Hi Shaun, how do you know they lost your subscriber's data? mind to share your story on this one? Thanks.
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  • Profile picture of the author chuawenching
    Thanks Shaun, guess nothing is perfect out there
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    • Profile picture of the author BillM
      I have always thought aweber was the best until today when they purposely deleted list I have built for years. When I called in their reason was that if they decide they do not like the programs you're promoting, that they will delete your list and deactivate as well.

      It's sick that a company that has been paid every month for years can cause me hell like this. I am contacting my lawyer in the morning. The owner want to play judge and take the money for years and now screw good customers. I have never had one complaint.
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  • Profile picture of the author John Callaghan
    I had a really bad experience with aweber support about two years ago so I switched to icontact. They have been excellent to work with....great technology, great support, and a reasonable pricing structure.
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  • Profile picture of the author Joel_Cowen
    I love Aweber and have never had any problems with it. The only downside (not really a downside) is Aweber doesn't have an iPhone app, iContact does. Oh well.
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    • Profile picture of the author Christine2011
      Originally Posted by Joel_Cowen View Post

      I love Aweber and have never had any problems with it. The only downside (not really a downside) is Aweber doesn't have an iPhone app, iContact does. Oh well.
      Oh, great to know that iContact has iPhone app...I'll be checking on it soon

      I have been an aweber user for a while though
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  • Profile picture of the author SoundsGood
    Any other recent opinions on these two? I'm not sure which to go with either.

    Also, what about Mailchimp? Anyone prefer them over these other two?
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    • Profile picture of the author Okoji
      Banned
      I am currently using aweber and to b e honest they are one of the best I have seen so far.

      I have used about 5 of them and aweber is very good!
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  • Profile picture of the author hady76
    I understand Aweber have recently deleted many IM accounts, no warning, no notice, just done. Reason seems is IM send more emails than their other client sections.If this is the reason I would expect to get a note saying so, and perhaps a limit on the # of emails that can be sent per month. Now we have Aweber slap??
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    • Profile picture of the author dropship
      Originally Posted by hady76 View Post

      I understand Aweber have recently deleted many IM accounts, no warning, no notice, just done. Reason seems is IM send more emails than their other client sections.If this is the reason I would expect to get a note saying so, and perhaps a limit on the # of emails that can be sent per month. Now we have Aweber slap??
      Yep, same from me as well. Beware!
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      • Profile picture of the author myagi007
        Originally Posted by dropship View Post

        Yep, same from me as well. Beware!
        How many subscribers did you have? How many emails did you send a day/wk/month?
        Seems mad that they can do that - they're getting a lot of bad write ups all over the net at the moment. I'm still using them though? anyone using traffic wave, any good?
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  • Profile picture of the author The_Archer
    aWeber All the way!! Been using it for quite some time a also tried cheaper alternatives but aWeber is seemless, although I'd like it if they uploaded new templates XD
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  • Profile picture of the author stealthpromo
    Have you guys considered Interspire? Its the most powerful in my book.
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    • Profile picture of the author justaskbigjohn
      I've been in IM since 1997 and have used MANY different autoresponders, but my three favorites are Aweber, Getresponse and a little known outfit out of Kentucky called IncomeBuddy! iContact was a nightmare as they actually shut my account down over frivolous spam complaints that came in from someone who didn't know how to click an unsubscribe link at the bottom of the emails they opted-in to receive.. I couldn't hardly contain my laughter when they told me the reason. iContact is bascially like a ticking time bomb whenever you do a broadcast, so user beware! News travels FAST in IM, so unless they change their practices I don't expect they will be around for very long.
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  • Profile picture of the author sunuptosundown
    I just picked up a client that is using Constant Contact for $55/ month for 5000 contacts.

    The Auto-responder functionality is very limited, eg, you can only have 1 active responder series at a time.

    This company has 5 different websites offering different content on each so they need multiple responder series going at once.

    Is Aweber your favorite?
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    • Profile picture of the author Jason Fladlien
      Constant contact is interesting because they are being marketed very aggressively through television - so I think a lot of local businesses are signing up with them.

      I personally don't think constant contact is nearly as good as aweber, icontact or getresponse - at least when working with clients who had constant contact.

      Believe or not, my favorite autoresponder is actually infusionsoft's. I know people rag on it, but our deliver-ability in it is every bit as good as with awebers - plus we have a lot more flexibility and integration with it. The downside is it's much more expensive and only integrates with infusion soft

      But yeah you can't go wrong with aweber or getresponse. Of the two I recommend Aweber personally.

      I'll tell you another one to keep an eye on - Imnica Mail - Award Winning Email Marketing Service a lot of our internet marketing clients used this so we've integrated it out of the box with a lot of our products - and it seems to be the inexpensive alternative to aweber, getresponse, icontact and the rest.
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    • Profile picture of the author Alex Barboza
      I wonder if Imnica can be integrated with Clickbank or "checkout so that customers are added automatically to our lists just as with Aweber. Other thing that worries me is the deliverability. I am subscribed to a list using Imnica mail and the mails always go to spam and I have already add them to my friend lists in Hotmail.
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      • Profile picture of the author Jerry Belcourt
        Anybody using Autoresponse Plus anymore?
        Did Mark Joyner just set up a deal with them or is their sales letter old?

        One thing that sounds good about them is that you
        can import your old lists without an act of congress.

        Anyone have any experience with Autoresponse Plus?
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    • Profile picture of the author Hortensia
      Amazon Simple Email Service (Amazon SES) has started a couple of months ago.

      From their newsletter:

      Building large-scale email solutions to send marketing and transactional messages is often a complex and costly challenge for businesses. To increase the percentage of emails that are successfully delivered, businesses must deal with hassles such as email server management, network configuration, and meeting rigorous Internet Service Provider (ISP) standards for email content. Additionally, many third-party email solutions require contract and price negotiations, as well as significant up-front costs.
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    • Profile picture of the author DominicF
      I've used AWeber and GetResponse. I prefer AWeber.

      Amazon SES looks interesting though.
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  • Profile picture of the author BlogTipss
    Hey,
    Do somebody have problem with iContact now? my emails that I sent from iContact went straight to Gmail SPAM folder. I sent without any link too... no spamy words or huge sums of money.. I saw that newsletters from other marketers (from iContact service) that i received now going to spam folder too.. ???
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  • Profile picture of the author sellwrite
    I've used Aweber for years with no problems. Have tried GetRepsonse. It's good but I still prefer Awber. Customer support at Aweber is more thorough and responsive in my opinion.
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    • Profile picture of the author naruq
      [DELETED]
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      • Profile picture of the author tdnelson87
        I switched to AWeber early this year and have to say it is much better than the past services I've used, including GetResponse.

        I haven't use iContact personally, but every review I've ever seen has AWeber on the top of their list.
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        • Profile picture of the author Danielm
          I don't have any experience with aweber myself. I do use icontact though. I need it for offline clients where people opt in to the mailing list on paper when signing up in a store. In cases like that having the double opt in requirement of aweber is actually a problem where in icontact I can import the email addresses directly.
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          • Profile picture of the author dropship
            Originally Posted by Danielm View Post

            I don't have any experience with aweber myself. I do use icontact though. I need it for offline clients where people opt in to the mailing list on paper when signing up in a store. In cases like that having the double opt in requirement of aweber is actually a problem where in icontact I can import the email addresses directly.
            That is a very nice feature of iContact.
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  • Profile picture of the author TimNesbitt
    PLAIN AND SIMPLE, Aweber is by far the VERY BEST Autoresponder!

    Tim
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  • Profile picture of the author JeffDedrick
    I have never posted this before but I hate Aweber. They closed down my list
    about 2 years ago without any warning. I was 5 days from the launch
    of my biggest site at that point and when I tried to log in to send out a
    pre-launch email my Aweber account was shut down.

    Plus most of my other money making sites were dead because after
    a free optin I show OTOs but because the optin didn't work people
    got an error message. Basically my entire business was shut down.

    After calling them they told me about one of my sites being listed on
    some site like spamhaus and since my site contained an Aweber optin
    form they closed my account.

    We had know about the Spamhaus listing and we were even working to get
    it corrected which we did a week later.

    Even after explaining this, showing that we were take off that spamhaus
    listing, and even after Mike Filsaime called them to vouch that I was
    a legit marketer they still closed my account and I got my 50,000 name
    list in a zip file.

    We had to scramble to add GetResponse forms on 25 plus sites and
    I launched my product without a list.

    I just heard from another marketer last week with another story about
    them shutting him down this month.

    If you want to one day get your list you spent 2 years building sent to
    you as a zip file then Aweber is the way to go.
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    • Profile picture of the author Okoji
      Banned
      I have used aweber, icontact and getrespons.

      To me, aweber is the best.
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  • Profile picture of the author Marian Berghes
    So what are you using now Jeff that gives you that extra security that you wont lose your list?

    Maybe something like Lyris or Responsys? I know that alot of marketers haven't heard about these companies but I remember Eben Pagan using them and even some warriors recommending one/both of them for especially that reason: they don't do stuff without consulting you first, ie: delete one of your lists.
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  • Profile picture of the author cryst
    in my exp... aweber is very user friendly ......
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  • Profile picture of the author dynn
    i would prefer aweber.easy to manage even if you newbie.
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  • Profile picture of the author jason2009
    How about interspire ? Can anybody use it and success rate +95% ?
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  • Profile picture of the author goindeep
    Aweber is still cheaper and easier to use than most. I just dont know why they dont sell lists?
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  • Profile picture of the author Isaiah Jackson
    Wow, Aweber and Get Response are not even not that list
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  • Profile picture of the author Dexx
    I use iContact for my offline clients (due to their much better handling of imported contacts without requiring a confirmation email), but I do wish iContact had automatic contact management like Aweber regarding unsubscribing leads from one list when they subscribe to a new list (actual paying clients).

    I wonder if there's a way to do this somehow...hrmmm...

    ~Dexx
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  • Profile picture of the author christopherchan
    i trust aweber only.
    it's customer service is top notch no doubt and the delivery rate is really high. Reliable
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  • Profile picture of the author ak1lz
    I have used both and found Icontact suited my needs best. Plus the trial is free!
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  • Profile picture of the author Ric
    Aweber is king! I've been using for some time, and I dont think anything else is better when taking into account all factors: Price, Support, Inbox Rate and Interface
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  • Profile picture of the author lordkensal
    I have just had my icontact account cancelled:

    "Unfortunately due to iContact terms and conditions and our anti-spam policy we will not be able to move forward with your account. We have made a decision not to move forward with the business model for affiliate marketing."

    So that is all my subscribers lost!!
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  • I have used over the years quite a number of autoresponders (Aweber and iContact among them), and I keep going back to Aweber due to its intuitive yet powerful interface.

    The only thing I miss from Aweber is the possibility to split-test follow up emails. I dont get why they don't implement that feature. Their tracking is not the best either.
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  • Profile picture of the author kento57
    My suggestion is host your own autoresponse system.
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  • Profile picture of the author Jesus Perez
    I used iContact before and had my prepaid annual account closed despite having authorized signatures for every client that was opted in. I was not refunded either.

    I'm using GetResponse right now. Been with them since 2008.
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  • Profile picture of the author gearmonkey
    I like Aweber because how reliable they are, but I don't like their pricing and double opt-in.

    I use mailchimp and they suspended my account once, but they don't make me double opt-in my 2,000 email list... so it's all good.

    If they ban my account, I'll just make a new mailchimp account and keep truckin'.
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  • Profile picture of the author Fazal Mayar
    i like aweber but it can get expensive once you have a huge list but otherwise its the best service chosen by all marketers
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  • Profile picture of the author Dexx
    Aweber would be a 1000x better if it only had an agency program like iContact has (which allows a marketing company to manage and track a ton of client accounts through one account instead of having to login separately into each one)

    ~Dexx
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  • Profile picture of the author johnsmart
    Well I've tried a few and I must say Aweber is still the best have used so far because they are very reliable and easy to use and their customer service is superb...Though is more costly when you start accumulating 1000's of subscribers to your list but is worth the trouble.

    So my personal recommendation and real user is Aweber
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    • Profile picture of the author sellerscompanion
      So which one would you use if you have a csv list of about 4000 leads and do not want to have to reconfirm? I have Aweber for my other lists, but this list comes from a social network, so I don't want to have all of them receive a confirmation email out of the blue from Aweber. This is not affiliate marketing related either. I was looking at icontact but now I am not sure....
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  • Profile picture of the author dreamtech
    I have no experience on iContact. What I can tell you is Aweber is easy to use and very user friendly.
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  • Profile picture of the author Chronic IM
    Hello! I personally prefer aweber. It's very easy to use, effective and really has great services. I haven't used iContact so I can't give you a review though. But I based on my experience, aweber is a sure bet. I hope that helped you in a way or so.
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  • Profile picture of the author Valentin Yonte
    Someone guys here comment that one or other service cancel your account. All the autoresponders services has the option to backup/dowuload list and setup options. You must DO backup from them depend of your list growth.

    One backup each 7 or 14 days or less, is a good rule to avoid nightmare in this sense. Like I comment above, depend of your list.
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  • Profile picture of the author Valentin Yonte
    None of the autoresponder service is perfect, and they care much reputation.

    From my point of view, iContact is more flexible in their services. It is cheaper (in small lists you save up to 60 USD per year compared to Aweber, imagine in large lists), payment through Paypal, and import the contacts without double optin.

    Aweber is more restrictive, it has become the "standard" in autoresponders, and is used by many more people. So the comments are more abundant.

    Currently emerging services like this, and see that they behave. One of the best tools we have people who are dedicated to Internet marketing is that there is competition in this regard, in order to choose the one that best suits our needs.
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    Greetings
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  • Profile picture of the author cypherslock
    For me it's about deliverability and how fast my emails get delivered. AWeber is far is the best for this, and if you compare the prices, between aWeber and iContact as you get bigger they are the same.
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    • Profile picture of the author niles
      What I really like about Aweber is their excellent customer service. I called them a few times, and they were very helpful. It was nice actually talking to a person.
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  • Profile picture of the author Lou Murphy
    I think most people will vouch for Aweber.
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