Firepow?

I had same problems with Terry Telfords product, couldn't get a hold of any of them when needed. It's been so annoying since the telephone became extinct isn't it?
Come to think of it, John Reese owes me a CD from TS2 and I can't get a reply from his crew either.

Thanks for the recommendation. I've done all three - Personal email, IM on here, and 3 Urgent requests to the Support center. I did some searches, and it appears there are quite a few complaints that the customer service from Firepow is below average. Quite disappointing. Hopefully I will hear from him soon and he'll make this right.

Pretty disgusting service really, NMOC was a great ebook but no service is worth paying for when you don't get a reply from support to a simple request. My advice is cancel and get your money back and don't waste any more time on this.

As for another service that offers what firepow offers, personally I would...

1. Choose a product that is selling well
2. Use your $147 to get content written by a freelancer about the product you chose
3. Build a blog about the product
4. Get some good plugins (do some research on warrior forum)
4. Get some links back to each page using various methods (social bookmarking, link exchanges, blog comments, forum posts, article marketing, video marketing.. etc)
5. Add content to your blog on a regular basis
6. Rinse and repeat each month

This works for me, and I am sure it can work for you as well.

If the support department can't even get the simple things right for you then how would they be with the important stuff? Your business is worth more than that in my opinion. Outsource the tasks that firepow was supposed to offer you and that way you get to keep control of your business.

Ok let's review what's happened here...

1. Customer signs up to Firepow... or believes he has signed up to Firepow.

2. He gets his login codes and they don't work. He emails me to ask why.

3. I have a delay in getting back to him. I'm out of town for a few days and miss his email, totally my fault, my responsibility. Sir, please accept my apology for this.

4. I check his email address and realize that he has in fact not made a payment to me. I email him and ask if he can tell me the email address he paid with through paypal.

5. He sends another email with another address, which I confirm to be also NOT in the system.

So right from the start, he couldn't log in because he has NOT PAID and NOT SIGNED UP.
Or if he has, he hasn't provided me with the paypal address from which he's done so, so I'm unable to search it and find his login details. No records of his first or last name, OR any of the email addresses he has sent me, are in my system as a paid user.

I won't cop a public claim that our support is bad, because I will back our support against any software in this industry.

If anyone would like, I'll have 50 members post in this thread to verify that our support is of the highest quality.

Before making a public claim about someone's product, it might be worth making sure the error isn't on YOUR end first.

Andrew

hmm...that is interesting. I think I will give Andrew the benefit of the doubt here and check out his product this weekend as I had originally planned

Ok, but if I hadn't received my goods, the first thing I would do is check my Paypal to make sure they weren't hanging on to my money - I guess that's just me.

Anyway, I can see the steam coming out of your ears so I'm stepping away now....

There's nothing worse than a hypocritical guru hiding behind an autoresponder. I really hate that, especially when you have wasted a lot of time on their product. Maybe we should start a vigilante group instead of a passive forum?

Hey Paul,

To answer your questions:

1) Is there anyway to set it to only post to a certain number of SB accounts randomly for each post like AutoSocialPoster does?

A: You can choose automatic or manual modes, to submit your posts with social bookmarking. Automatic mode submits everything you write, to whichever social sites you select. Manual mode lets you pick any post from your site, and just submit it, to whichever social sites you have selected.

Q: With ASP if you have hundreds of blogs you can also set up hundreds of SB accounts and have it post to pick randomly x number of SB accounts to post to.

A: Unfortunately, we can't do that... yet

2) Does the user always have to review articles, etc. before they post? Or can you set the system to autopost what it finds?

A: Not quite sure what you mean here. Could be a few things:

- Articles that you receive from the blog network...
A: You can choose whether you want the ability to review them, or have them publish automatically to your site.

- Articles that you get from the article gathering features...
A: Yes, you review all the articles you want to add to your blog as the search brings them up, and remove any that you don't approve of.

Hope that's helpful!

Andrew

Jean, are you making consistent income using Firepow. I just starting looking into it but am hesistant to take the plunge because it appears to create your blog with duplicate content from other sites..... just asking..... please educate me on this.

I just have questions so that I can make an educated decision. and if you are monetizing your site with adsense do your run the risk of loosing your adsense account for duplicate content on your site?

Re: "FirePow?

My personal experience with FirePow has been nothing short of exceptional. I've always received timely responses to any support request.

Based upon my personal contact with many FirePow users I would conclude that your experience was an isolated incident.

All The Best,


Tony

you hit the nail on the head, gene.....that was my point exactly, an opportunity missed....and i probably would have stayed with the product.

Gene, get a product, if you don't have one...I'm buying from you.

Love your idea of what customer support should be.

Thank you - this is a very intelligent response, and very instructive for me the newbie!

I also find the price to high. Now days most hosts have cPanel that enables you to install a wordpress with a single click. Now all you gotta do is upload the plugins you wish.

I am not going to try and defend Andrew but all I will say is his customer support is usually very good, we are all human at the end of the day and maybe he lost his cool a bit in this thread. The upshot is, for people who are looking for an all in one solution to creating and promoting Wordpress blogs quickly, then Firepow really works.

This is an excellent thread. As a business owner I agree entirely. I would never especially publicly have an argument like that and for the sake of my reputation as much as it pains I would have to smile and agree the customer is always right. Now I dont know Andrew and Im not here to have a dig but I think he has done some irreparable damage here as I am in the market for something like firepow but Im now on a mission to find a collection of tools that can do the same just my 2 cents.

Are there any further ideas with regards to RSS Bot and Social Bot ?

Sounds like a pretty powerful combo of all three!

Thanks for the review.

Is this network of blogs all members of Firepow? I assume so. If so , what are the rules for backlinks within the network. Are the blogs within the network high pr?

Hi davesh,
the video was at his signature... which is HERE.

Sorry I missed this post.. The link to my firepow video is in my signature, the one that says "How To Easily Get Indexed & Ranked In Minutes"

Agree 100%. No matter how much you bend over backwards to make a customer happy, it doesn't work. But sometimes, you have to show this in good faith too.

From what i have read it here, now i'm convinced that FirePow is a
good product, but if you are new to blogging (just like me), is
better to learn to do everything the long way before buying expensive
software to automate the process.

So i will stick to ExpertWordpress to learn the facts about blogging,
an in the future i will look for a software to automate the process.

Thanks everyone
Joel

Hi marian...hv you got firepow already ?

I have read this thread with interest.

What have I learned?


1) That a lot of people have a lot of success with blogging and by building blogging type sites.

(Note to self - Start blogging on some of our many unused domain names)

(Note to self - Research on how to semi-automate it somehow)


2) The customer is not always right. However...

(Note to self - Pretend that the customer is always right even if I want to strangle them sometimes).


3) Along with a good product, good customer service is what makes a company stand out.

(Note to self - Improve our customer service. Make us stand out).


4) Bend over backwards if a customer or ex-customer makes a public statement about us.

(Note to self - learn to bend over backwards).

(Note to self - get back to work now).


Bye,
Sam

Nashelver,

I thank you for your input.

As I indicated last time, this issue is many months old and has been resolved for a long time now

Andrew

I like the idea of automating content posting to your blog through content feed. However, should I be concerned about duplicate content penalties?

There is a $1 trial at the moment - doesn't get much cheaper that that.

I signed up for the $1 trial about 2 weeks ago now. Have 5 days left to be exact. In this time I have managed to put up 2 blogs. It is simply awesome. Needless to say, I'm keeping my membership. Even if I have to cut back a little in order to pay the membership. If you sign up, make sure you use it!
All you have to do is take action!....

I think if you were to search the forum, you'd find the answer to that question and more. Firepow has several threads floating around as I recall. It was a fairly hot item for several months recently. And I think Firepow users have chimed in graciously about the product.

Probably never!

I used Firepow for about 3 months. However like anything you are going to have to work to get anything out of it. Don't be fooled into thinking you can get success from all this auto blogging with duplicate content. You can't. Scraped duplicate content and submission to web2.0 networks that have been spammed to oblivion are not going to result in successful blogs for anyone.

Andrew says you have to write unique content for your blogs. And of course he's right. There's an option to write and receive posts to yours or other blogs within Firepow which is a great idea. But it didn't seem to be that active while I was there. I think this is the only thing of value with Firepow, but at $127 a month it's way over priced. You'd be better off building 1 authority blog and post your own content on other blog networks or article directories for FREE. But that takes a lot of work.

Most of of the plugins within firepow you can get for free through Wordpress. If you have 100's of blogs that you want to be able to access within one place and $127 a month is not much money for you then Firepow might be what you are looking for.

Otherwise give it a miss.

Wow, that's impressive - please excuse this question if you've answered it previously but are you seeing a substantial profit from these blogs? I also find it interesting you recommend using other seo methods especially considering seo methods are included within firepow, could you elaborate?

Thanks

I carefully read all the comments on WSO, considered the reputations of those standing behind FirePow and also did a lot of external research before making the jump to sign-up. I was troubled by the support problems cited and also the cavalier response by the company. Interesting thing is that I had the same problem and never got the original welcome email. It just never came. Thankfully though I kept open the original signup window so I at least had my login creds and knew the trial had started.

We are running a large number of blogs and really need a central place for admin and also making updates. Firepow seemed to be the answer. The centralized admins alone was going to be worth the monthly investment.

Our initial Firepow experience was fantastic. The system was helpful and did what we expected. I was annoyed that Firepow templates were branded and linked with their own business, but was sure we could get around that fairly easily. If nothing else we'd just use our own library of themes. Then in the process of moving two of our blogs to Firepow we had two catastrophic errors. The first was that one blog's admin panel suddenly went missing. Just gone. Fortunately the blog was still live so we could deal with it. The second problem was that one of our blog imports took down the admin as well as the entire WP site. Just gone. Over 100 some indexed posts suddenly gone. This was not good, but things happen. The bad was yet to happen.

I contacted support and I didn't hear anything for 48 hours and the response we finally did receive was that they were looking into it and would let me know. It's been 24 hours since then and still nothing. No update. No we're working on it. At this point I'd even settle for a "you're screwed and there is nothing we can do". It is the lack of a timely response that is just inexcusable. I realize the lack of response may be because I am still under their trial and therefore you don't get great service, but from my experience if they don't take care of you during a trial they certainly aren't going to suddenly treat you better later.

We use a lot of services and so far this has been one of the most disappointing experiences I've had in quite some time. By the way, the online live support seems to be in a continual state of being offline.

I'm hoping things improve. I like to give a company the benefit of the doubt since we almost always maintain long-term relationships with the companies we use, but when you have serious problems you want to know they'll be there to help.