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Most Reliable Hosting Services

by thehairguy
49 replies
Hello Everyone;

I am wondering who everyone suggests to use as a reliable hosting service with great customer service? Currently I am using Hostway and they have been terrible for me.

I have heard may suggest Hostgator but they do not suport the following for my program being:

php, mysql, image magick, php_ming.so and png2dbl.

I have looked at Go daddy and they seem to support all I need but I am not sure about their customer service and whether they accept phones calls from Canada.

I am looking forward to what you guys and gals have to say and who you suggest.

Thanks.
Shane
#hosting #reliable #services
  • Profile picture of the author Charann Miller
    I personally love Bluehost, excellent customer service. Unlimited storage space and bandwith. They have every feature under the sun including PHP, Mysql, fantastico, Perl, Front page extensions, site builder, graphics, etc. You should check them out.
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  • Profile picture of the author DannyClare
    Another one for Bluehost here!

    I just renewed my account for another year today! I have never been down in the last year at all. Very cheap aswell.

    Danny
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  • Profile picture of the author Spike SpiegelIM
    Another up for Bluehost since you can't use Hostgator...

    I would definitely recommend it next to Hostgator..
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    • Profile picture of the author Hayden N
      I have been with Hostdime for a couple of years and I have been very impressed with their customer service. Not sure if they meet your technical requirements though.
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  • Profile picture of the author Eric Stanley
    thehairguy:

    Try to jump on ThinkHost - I love it and have been using them for my 10+ domains, SQL databases, etc.

    I even have a coupon code for $30 bucks off: 30TH1109

    Get yourself some free hosting for a few months!
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  • Profile picture of the author Ronnie Nijmeh
    I've been using NEXCESS.NET - Shared Web Hosting & Reseller Web Hosting Solutions for more than a year now. Response times are usually within 15 minutes (sometimes instantly... it's as if they read my mind). And they take care of any problems, even if it's not a hosting problem.

    Uptime is pretty much 100% as well.
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  • Profile picture of the author sequincer
    Hosting companies are generally very competative now a days,the only thing that distinguishes them today from each other is Customer care/support.
    try going for a company that provides a Live chat feature.
    Ipower has good support.
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  • Profile picture of the author spearsy
    Go daddy has always provided me with excellent hosting as with all the competition I am constantly receiving emails for 'free or discount hosting'
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  • Profile picture of the author Liquification
    One more for Bluehost. Been with them forever and never had a problem.
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    • Profile picture of the author Neil Morgan
      I guess you'll get as many opinions as replies to your post!

      So my recommendation is Liquid Web.

      Cheers,

      Neil
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  • Profile picture of the author Allen Graves
    HostMonster, here.
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  • Profile picture of the author bsmith
    Originally Posted by thehairguy View Post

    Hello Everyone;
    I have heard may suggest Hostgator but they do not suport the following for my program being:

    php, mysql, image magick, php_ming.so and png2dbl.
    Something tells me that HostGator is gonna be surprised to learn they no longer support PHP or MySql, LOL!
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  • Profile picture of the author Trieu
    Most marketers I know recommend Hostgator and I like their live chat support as well
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    • Profile picture of the author joefission
      I have active accounts with HostGator, LunarPages, iWeb, LiquidWeb, BlueHost, HostNine, GotWebHost
      • HostGator: I used to hate their performance, but they have done everything right. Now one of my favorites -- I have a shared and a reseller account with the.
      • iWeb: relatively unknown, but awesome. Great long-term rates. Located in Montreal. I have a shared and a dedicated server with them.
      • LiquidWeb: awesome, awesome, awesome.
      • Bluehost: great, but I notice some network hiccups on a fairly regular basis. Minor irritations with their control panel, and adding domains is tedious.
      • LunarPages: used to be my goto host, now they're killing me. I have three accounts with them on three servers, and they have the slowest response times of any of my accounts.
      • HostNine: reseller account is great for SEO -- I have accounts on 13 servers with them.
      • GotWebHost: inexpensive SEO hosting.
      If I was forced to pick just one, I would probably go with either LiquidWeb or HostGator.

      Shaun
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  • Profile picture of the author Melody
    Joe - I have been looking at HostNine for the Reseller acct - are they pretty script friendly? I run my own mailing list software, some affiliate feed scripts etc - a couple of the scripts don't seem to work well at HG

    I am at Kiosk.ws right now - and although they are faster loading now that they are in the US - I was down 3 times over the weekend and that's been happening consistently and all I hear from support is 'sorry - server issue!'

    ugh......

    Melody
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    • Profile picture of the author joefission
      Originally Posted by Melody View Post

      Joe - I have been looking at HostNine for the Reseller acct - are they pretty script friendly? I run my own mailing list software, some affiliate feed scripts etc - a couple of the scripts don't seem to work well at HG
      I wouldn't use HostNine for this purpose. I use them only for the reseller account / SEO, but there are frequent issues (especially DNS).

      It's a unique setup, where you create accounts on nodes around the world. The idea is that you spread your risk out to different servers, and if one server underperforms, you just migrate to a new node in a few minutes. Great idea in theory.

      But many of the nodes feature very low-powered boxes, and I have frequent script issues. As a result, I use them only for my "feeder" network -- plain vanilla sites / blogs.

      Shaun
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      • Profile picture of the author Melody
        Originally Posted by joefission View Post

        I wouldn't use HostNine for this purpose. I use them only for the reseller account / SEO, but there are frequent issues (especially DNS).

        It's a unique setup, where you create accounts on nodes around the world. The idea is that you spread your risk out to different servers, and if one server underperforms, you just migrate to a new node in a few minutes. Great idea in theory.

        But many of the nodes feature very low-powered boxes, and I have frequent script issues. As a result, I use them only for my "feeder" network -- plain vanilla sites / blogs.

        Shaun
        Thanks Shaun! They are so cheap that I think I am going to keep my acct there and use them for the same purpose.

        Here's an update on the Kiosk issue: Joel Therien saw my post here and contacted me directly last night - we had a nice dialogue by email and we are going to chat further by phone.

        Here's what I liked - he didn't try to side step the issue, he admitted that although the center is doing better (much faster speeds which I can attest to!) they are having issues getting the staff up to the prior levels. And in the past, the staff was wonderful - they actually read your tickets and responded accordingly.

        Are they perfect? No, but in 10+ years online, I haven't found a perfect one yet. Am I inclined to give them another chance? Yes.....not because I was impressed by the president of the company contacting me but mainly by his attitude when he did contact me.

        He knew there was a problem and wanted to set it right. No excuses, just a straight out dialogue.

        I've worked with small to medium businesses for a couple of decades - and it's been my experience that the attitude of the company is determined by the attitude of the owner.
        Therien comes across as an entrepreneur who really cares about his customers - and has figured out that taking care of the customer is the best way to take care of his company.

        Will I give Kiosk another chance? Probably. One of the reasons I went back the second time was because they really do understand IM and ecommerce, and so you are a little safer there than with many companies, and that is not to be taken lightly.

        As one entrepreneur to another - I understand the struggles, and I admire the approach he took.

        He gets what this is all about.

        Will keep you posted!

        Melody
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        • Profile picture of the author Saul
          Originally Posted by Jayden0 View Post

          Very Stupid Question, but I am new to this so please bare with me!What is a hosting account and what do you need it for?
          Classic reply: There are no stupid questions, only stupid answers (hopefully mine will not
          be so...lol )

          A hosting account is needed to set up a website. When you buy a domain (which is the
          www.something here.com address) you need to point it to a hosting service so that, when
          people digit your address in the browser, the request is forwarded to your hosting service
          and specifically to the website you're hosting with them.

          Often the hosting provider will manage your domain as well, but the two things (domain
          management and hosting) can be separated. In my case for example I use a firm to manage
          my domains, and tell them where to point them towards another firm (Host4Profit) which
          manages the hosting service.

          Hope this help

          ciao,
          Saul
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          • Profile picture of the author querblogger
            I'm a big fan of Hostgator since they offer dozens of features for cheap. I'm hosting about 10 domains and websites with them right now and never faced a single problem.
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  • Profile picture of the author Eric Evans
    Bluehost horror story!!!

    After reading lots of opinions (warriors and non-warriors) I decided to switch over to Bluehost from 1and1. I wasnt ready for a dedicated solution, but anything is better than 1and1.

    So I signed up at the end of January. I have already have MAJOR DOWNTIME. Once last week my server was done for an hour or so. I thought, thats odd for my first week, but it was only an hour...I'll survive.

    However, my server has been down alllllll day today. I'm talking it went down at 11AM and I'm ranting on the Warrior Forum now at 615pm. Every site I have with them is down...affiliate sites...wordpress blogs...ecommerce sites. My whole day is toast. I had to pause all my PPC campaigns, huge headache. Worst of all, everytime I called support they told me "our notes say about 30 more minutes. sorry sir." Finally the last guy I spoke too told me I could go to serverstatus.bluehost.com and check the status myself. So now, 5 minutes ago I look, and it says things will be down for another 6 hours!!!! Can you believe that? 99% uptime my ass. Maybe I just got unlucky with the server they put me on, or maybe my timing was bad signing up with them, but either way, as of tomorrow if I can ever get FTP access again to export my databases...CANCELLED! They better honor that 30 day money back guarantee or I will make their customer service reps cry on the phone.

    I'm going with hostgator.

    "Dear Bluehost,
    I'm in shock.
    Sincerely,
    Disappointed"
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  • Profile picture of the author jace
    I like hostgator. I really think the customer service is second to none. I like the live chat feature, or you can always call.
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  • Profile picture of the author realworldincome
    So far (three years) HostMonster has done well for me. Their support through email has been largely good. Haven't seen much down time or hiccups. But as someone pointed out, there are lots of hosting competitors out there now with similar features, so having decent, quick Support should probably be a strong priority.
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  • Profile picture of the author SurviveUnemployment
    Bluehost has been great for a few years, but recently they've had a lot of downtime issues.
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  • Profile picture of the author RichDay
    I have used Godaddy. Their support is very good. I have been having trouble with slow blogs, so I took the slowest one and put it on kiosk.com.

    The speed is much better now.
    The original reason for switching to kiosk is that they advertised that they won't suspend your account if you were ever accused of spamming.

    There are several horror stories out there. Kiosk will look into the gripe and try to determine if it is real. At least you would have a chance to make your case before they shut you down.
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  • Profile picture of the author alvinhuang
    If you're going for a VPS. Try out liquidweb.com Their customer service is top notch and replies within 5-10 minutes. I'm always amazed whenever they solve my problem and reply so fast.

    Alvin Huang
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  • Profile picture of the author geotarget
    I have heard great things about BlueHost, DreamHost, and ASmallOrange.

    Consider a host with servers in your own country or another if you are targeting an audience of a specific nation.
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  • Profile picture of the author Saul
    I've always used Host4Profit -since 1999- and I've never had 1 single problem that wasn't
    resolved within a couple of hours from my customer care contact....further more in all these
    years I logged no more than 10 queries...I think that's a very good stat!

    Obviously any hosting provider will have horror stories and golden cases, but I must say I
    never read a bad review on Host4Profit, which I believe it's still used by many warriors
    around here...

    I think Allen sold the hosting service to someone else, but they are still managing it very
    well (for my personal experience!) and the support is nothing less than TOP NOTCH: fast,
    efficient, comprehensive and always very polite.

    Here are a few links to know more:
    Host4Profit
    Host4Profit Online Support

    and this...if I may... is my affiliate link (no cloaking, no forwarding, just plain affiliate link,
    so you know what you're clicking ) which I include only because I'm not sure you can
    sign up without passing through someone's aff link:

    H4P signup link

    (yep, they have a very well thought reseller program too, which generated my very first
    online recurring income )

    Bare in mind the salescopy on the affiliate page has not been updated in a loooong time
    (tsk tsk ) and doesn't reflect any of the recent changes of the forum, and still displays
    some product that I'm not really sure are still available (tracking and gurukiller newsletter).

    Just consider the hosting stuff!

    ciao,
    Saul
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  • Profile picture of the author nick1123
    I have used bluehost and godaddy without any complaint.
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  • Profile picture of the author jjmacky
    Im using namecheap without a problem so far.
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  • Profile picture of the author kswr123
    My friend Dan is setting up a hosting server. He has not got the site ready, but can give the hosting. Sorry, I dont want it to seem like an ad, but his hosting is some of the best, and he offers the best prices. Problem is, the only way to contact him at the moment is through me! But I think he offers $5/month and 99.9% uptime
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  • Profile picture of the author Justin Michie
    I second liquidweb - their support is awesome. A couple of weeks ago, they got back to me in less than a minute after submiting my support request.
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  • Profile picture of the author TiAndrine
    Thanks for everyone's input here, good to get others' experiences with hosts.

    Started with GoDaddy...centainly not the most economical. I also didn't like how they give me lots of ahead of time notice for domain names I have registered there, but for my hosting they simply charged me for another year's service and then sent me the receipt. Could it be that if I would have known what I pay them for the hosting of simply 1 site that I may have take my business elsewhere? I still may.

    Hostgator is up and running and once I got familiar with how to access and work cPanel it has been great. I had to learn on my own though, if they have any step by step help I didn't find it when I needed it. I also had account setup delays being out of the US at the time I did it. I think it held things up because I was paying with a US credit card while my accessing isp showed Norway.

    Kiosk is the host that has really helped me with good education along the way of how to work with my cPanel etc. I have also had some downtime complaints as was mentioned by another post already. They are just completing a move from Canada to Texas...how they can even pull that off is beyond me...should be completed soon then I'll really put them to the uptime test.

    Kiosk is still my first choice. You can learn more about them here: Global Virtual Opportunities

    Hope that helps us keep sharing our experiences here. It's been great to learn what others are doing to handle the all important task of hosting our sites.
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  • Profile picture of the author fthomas137
    I've tried many listed here and I eventually went with apt hosting (cPanel Website hosting, Reseller hosting, VPS Hosting, Dedicated Server hosting and FFmpeg Hosting by AptHost).

    Why? For several reasons:

    1. they fixed my problems.
    2. they are always up.
    3. they don't slow down my sites (aka, over subscribe their servers)
    4. they have a clean upgrade path to a strong service if needed, virtual servers, dedicated servers, etc.
    5. they cleanly run cpanel. No screwy changes to cpanel which breaks all of my automated tools.

    That's my 10 cents.

    Frank
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    • Profile picture of the author ced28
      I vote for liquidweb.

      I've been a member of Liquidweb for about 10 days, there customers service is just phenomenal.

      They answer all my questions in under 15 minutes, they even help me out to move 7 of my sites.

      And best of all, my sites are loading so fast now

      Will be moving all my other sites there in the next couple days.

      If you are looking for a VPS, liquidweb is the place to go.


      Cheers,
      Cedric Aubry
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  • Profile picture of the author Elliott
    I've been pretty happy with Hostgator, but they don't allow catchalls, so if you need those you will need another host.

    i've had an account with SLHost for quite awhile and they have been fine with decent support, and they have very good prices on VPS.

    Elliott
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    • Profile picture of the author MyShopPass
      I use Rackspace - I just signed a third contract with them on my third year and I sleep at night very good
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      • Profile picture of the author 4uonlinebiz
        hostgator and hostmonster are the best 2 sources.
        but i prefer hostmonster
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  • Profile picture of the author biznet
    Hostgator is Good, I've heard from relaible sourses that Godaddy Hosting service is good. Hostnine reseller is "middle of the line" used them about 4-5 years ago and found much better. These are easy to change to another service is you have the DNS domain.

    Biznet
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  • Profile picture of the author Halhighlander
    Hey Everyone,

    I am a proud Canadian member of the All-Canadian Wealthy Affiliate University, based in Victoria, British Columbia, Canada

    Please visit my site from my signature link below - MyWA.ca

    Here are the details of the FREE HOSTING that ALL Wealthy Affiliate members get:

    -600 MB Space (supports 600 - 6000 web pages)
    -120,000 MB Transfer
    -15 Email Accounts
    -15 Email Redirects
    -3 External Domains
    -30 Sub-Domains
    -15 Domain Aliases
    -3 MySQL Databases
    -3 Autoresponders
    -IMAP & POP3 Supported
    -Domain Contact Management
    -Webmail
    -PHP MyAdmin Database Management

    This is comparable to hosting plans that you typically pay up to $15/month for...included to all WA members for no additional cost! This is just another feature that shows you that Wealthy Affiliate really cares about making things affordable for members!

    Three of my web sites are powered by the FREE Wealthy Affiliate Hosting and I am more than happy with it, plus I get all the other benefits of being a Wealthy Affiliate member.

    If you want to join Wealthy Affiliate though then please go to the MyWa blog part of the site and look for the post called Don't Join WA Until You Research These Free Offers!

    Cheers,

    Fred



    Originally Posted by thehairguy View Post

    Hello Everyone;

    I am wondering who everyone suggests to use as a reliable hosting service with great customer service? Currently I am using Hostway and they have been terrible for me.

    I have heard may suggest Hostgator but they do not suport the following for my program being:

    php, mysql, image magick, php_ming.so and png2dbl.

    I have looked at Go daddy and they seem to support all I need but I am not sure about their customer service and whether they accept phones calls from Canada.

    I am looking forward to what you guys and gals have to say and who you suggest.

    Thanks.
    Shane
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  • Profile picture of the author xeeds
    I am just tired of the service at Kiosk. I don't mind the price if the product is there, but help desks in some far off land just don't cut it, most of the time they do not read, or do not understand the support question, and a reply that takes more than 24 hours is not unusual.
    The conference room help is really good, except that there is too often nobody there. That's despite advertising 24/7 help!
    Frustration is a killer so I am eagerly reading these posts.

    Ed
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    • Profile picture of the author dadoc
      I have accounts on godaddy and lunarpages.

      goddaddy is great for beginners because of the easy interface and many quick install options, but interface is slow

      Lunarpages has very slow response time to questions/issues it takes hours sometimes. Otherwise uptime is good and I like Cpanel. But, I am sure there are better ones out there
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  • Profile picture of the author inman
    If it is shared hosting, I use Site5. And for VPS I recommend Knownhost and Future Hosting.
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