Is Hostgator still great?

by fin
80 replies
I've used Bluehost for a year. I love it and it's been great for me.

I need to use more adult material on one of my sites, so after all the great things i've seen about Hostgator, I decided to change over.

I've still not moved all my sites over. I've also seen a few complaints recently.

Is it still as good as it used to be. I'm sure it is, but a few nods of heads would be nice.

Cheers
fin
#great #hostgator
  • Profile picture of the author Sheryl Polomka
    I would say yes. I have used Hostgator for years and always been happy with their service.
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  • Profile picture of the author absolutelee
    I've used HG for years. I was happy with their service, until they unplugged one of my sites because it got so much traffic from the WF so fast they couldn't deal with it. 3 hours later, the issue was resolved, and I don't think I lost a lot of money, but it was a fair amount of stress. I suspect that might happen at BH also, but I've never heard of it.
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    • Profile picture of the author TMG Jason
      I've been using the "Baby Plan" for a few months now on a few sites, and it's been rock solid. The only slowdowns I have had were from some WordPress "social" plugins which were having trouble accessing some of the social sites like Reddit and LinkedIn (which is obviously not HostGator's fault).
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  • Profile picture of the author UMS
    I have Bluehost and Hostgator accounts. I've found Hostgator to be much better in terms of support and uptime.
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  • Profile picture of the author MikeTucker
    I live in Houston, and I've actually been to their office... Yikes!!! So, I'll never use them.

    BUT, they do have some great reviews from a lot of very respected marketers, so they're obviously doing something right.
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    • Profile picture of the author UMS
      Originally Posted by MikeTucker View Post

      I live in Houston, and I've actually been to their office... Yikes!!! So, I'll never use them.
      Care to expand on that?
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    • Profile picture of the author David Keith
      Originally Posted by MikeTucker View Post

      I live in Houston, and I've actually been to their office... Yikes!!! So, I'll never use them.

      BUT, they do have some great reviews from a lot of very respected marketers, so they're obviously doing something right.
      I read your more detailed post as well, but this one is much easier to quote.

      I have also been to the old HG building, and it was definately in an older building.

      Did you know they recently moved to a building that was just re-done a couple of years ago? It is a much nicer place now.

      Also, their office in Austin is a very nice looking place. It was also just re-done and is very clean and such.

      As for the look of the headquarters being a great reason no to do business with them, I am not sure I totally agree with you.

      Hell, I bet Allen runs this place from his spare bedroom. And maybe we should ask some of the mods that do most of the work of this business how well they are paid. (THANKS MODS)

      I can appreciate that their headquarters did not live up to your expectations. But for the most part, they do provide a good service at a fair price. After all, that is what 99.9% of their customers care about.
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      • Profile picture of the author MikeTucker
        Originally Posted by David Keith View Post

        I read your more detailed post as well, but this one is much easier to quote.

        I have also been to the old HG building, and it was definately in an older building.

        Did you know they recently moved to a building that was just re-done a couple of years ago? It is a much nicer place now.

        Also, their office in Austin is a very nice looking place. It was also just re-done and is very clean and such.

        As for the look of the headquarters being a great reason no to do business with them, I am not sure I totally agree with you.

        Hell, I bet Allen runs this place from his spare bedroom. And maybe we should ask some of the mods that do most of the work of this business how well they are paid. (THANKS MODS)

        I can appreciate that their headquarters did not live up to your expectations. But for the most part, they do provide a good service at a fair price. After all, that is what 99.9% of their customers care about.

        Didn't know they moved... I was there back in March or April 2011, so things change, but you know how first impressions stick in your mind.


        Everything in Austin is nicer than Houston, so that doesn't count. :p
        (I just wish my wife would hurry up and graduate so that we can finally move back!)


        If you read my detailed post, you know that I already acknowledged your points, and I regret ever posting my first statement in this thread, which was actually quite unprofessional on my part.


        As for Allen, I'm not in the IM niches so I don't invest any money here... So it is okay with me if the WF servers are packed in his double-wide and he sits on his front porch in overalls, complaining about spammers with Dos XX in one hand and a cigar in the other.
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  • Profile picture of the author Miguelito203
    Originally Posted by fin View Post

    I've used Bluehost for a year. I love it and it's been great for me.

    I need to use more adult material on one of my sites, so after all the great things i've seen about Hostgator, I decided to change over.

    I've still not moved all my sites over. I've also seen a few complaints recently.

    Is it still as good as it used to be. I'm sure it is, but a few nods of heads would be nice.

    Cheers
    fin
    I'm a fan of Host Gator. The customer service is good. In the years I've had it, my site has gone down once, but they were already aware of it and on the job by the time I got through to customer service. It wasn't down too long.

    Joey
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    • Profile picture of the author Leonardo Silva
      Yes, I also think so. Hostgator was my second choice after BrainHost and I didn't need to try any other web hosting company.

      What I really love about Hostgator is their support with Live Chat. You always get someone to chat instantly and they are kind and helpful.

      If the agents are not able to deal with your request at that moment, they promptly submit a support ticket for you and everything is resolved very fast.

      Hope that helps.
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  • Profile picture of the author money fan
    Banned
    Hostgator is still great plus they use 130% wind energy so that helps pollution!
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  • Profile picture of the author Awesomo
    Used to be with them but somehow I find my site takes a long time to upload even though I'm on a reseller account. In the end I cancelled and switch to site5. But I must say HG's service is good. They actually gave me one month free hosting to test with their servers in India instead of the US in an attempt to retain me.
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  • Profile picture of the author OO
    Hostgator has been very reliable overall for me. They are pretty consistent.
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  • Profile picture of the author LBspeaks
    YES.

    Their 24X7 support is top notch...
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  • Profile picture of the author Kom
    "YES"

    Because I dont speak perfect english, I give you short answer ..

    KOM
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  • Profile picture of the author JudeS
    HG is the best. However do believe Adult is not allowed as per TOS. Try Amazon cloud.
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    • Profile picture of the author SuppaDave21
      Originally Posted by MikeTucker View Post

      I live in Houston, and I've actually been to their office... Yikes!!! So, I'll never use them.

      BUT, they do have some great reviews from a lot of very respected marketers, so they're obviously doing something right.
      I used to work at HG and I don't see any probs with their office...It's top of the line with brand new machines and 2 large flat screen monitors at every desk...We have a great break room with a large flat screen TV, xbox 360, ping pong table, and pool table....Not to mention the work-out room that we have with treadmill's, weights, and Tv's.

      So I really don't know what you mean by that....:|

      Originally Posted by JudeS View Post

      HG is the best. However do believe Adult is not allowed as per TOS. Try Amazon cloud.
      Yes they do allow adult sites
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      • Profile picture of the author MikeTucker
        Originally Posted by UMS View Post

        Care to expand on that?

        Originally Posted by I webs design View Post

        I used to work at HG and I don't see any probs with their office...It's top of the line with brand new machines and 2 large flat screen monitors at every desk...We have a great break room with a large flat screen TV, xbox 360, ping pong table, and pool table....Not to mention the work-out room that we have with treadmill's, weights, and Tv's.

        So I really don't know what you mean by that....:|





        I spoke a little carelessly there, didn't I? Normally I try not to say anything bad about anyone, even if I'm thinking it. Not sure why I have so little tolerance lately, and I'm speaking my mind without a filter.


        Well, my first impression was that it is in a terrible location there off 290. Getting into the parking lot was terrible, and parking was worse. Most of the cars were beat-up old Toyota. Not only do I hate Toyota drivers, LOL, but it shows they don't pay very much, do they?

        There was trash all over the parking lot. I had to walk through peoples' smoke and look for a way into the building. The employees that were outside smoking were not smiling, they were complaining loudly about callers. Nobody offered to give me directions.

        I found the very dirty elevators... I would have thought they were freight elevators, but employees were using them. One guy laughed as the elevator shut before I could enter.

        When I finally got in, I had no idea what floor I was supposed to go to... No directions were anywhere.

        To be fair, once I finally got inside, the people were very nice, and when they couldn't answer my questions they directed me to someone who could. Their smiles were real, not plastic, and their enthusiasm was real, not fake honey... And if you're going to have to choose, good customer service should always be at the top of your list when you want to buy something, right?

        The computers the workers had were indeed nice, and they seemed to have a very casual work environment, which I guess is popular these days, but I do not care for it at all... I want to invest with people that look and behave professionally. A lot of other places have all of the perks, but employees still dress professionally and speak professionally on a Monday morning? Call me old, I guess... Like I said I know it's popular with a lot of tech companies these days.

        Almost all of my questions and concerns were answered to my satisfaction... But the saleswoman would not set up my account? She said I should go home and do it online. This kind-of blew my mind... All these years I have been taught to take a person's money as soon as they are ready to give it to you, maybe I'm behind the times.


        After all, it IS an Internet company. And dozens of people have personally recommended me to them, people that I know and trust. They have great reviews, and I know that their employees frequent this forum, and work hard to service Internet Marketers.


        But as I went back down the elevator, through the stinking smoke of one of those ugly, sweet fake cigars that are so popular in Houston for some awful reason, and almost stepped on an old burrito of some kind while navigating past a diaper to get into my car, I just got the feeling that I didn't want to work with a company that doesn't take care of the little things here in the real world, even if they are great in the Internet world.


        So, I personally will never use their service. BUT, they do have a really great reputation, and so far I am the only person that I know who doesn't say great things about them.


        ...And apparently I'm turning into a cranky old man without my own consent...
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  • Profile picture of the author StevenWatanabe
    I have had JustHost, iPage, and some other smaller hosting companies host my websites and so far I think HostGator is #1. The deciding factor was the customer support and their speedy action when I needed it.


    = = = = EDIT = = = =
    For those of you wanting to go with host gator, I just found another thread of a warrior that found a 50%OFF coupon.

    http://www.warriorforum.com/main-int...ff-coupon.html
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  • Profile picture of the author Antivirus
    As an internet marketer, it is important to choose a great web hosting company for your sites. There’s nothing worse then paying for traffic to a site that is currently down. I’ve tried several different webhosting companies, and the host I recommend to most people is HostGator. HostGator is extremely reliable, cost effective, and they offer great support. Hostgator offers all the standard hosting plans that everyone else does, including shared hosting, reseller hosting, VPS and dedicated hosting services. Hostgator boats a 99.9% uptime guarantee and I definitely believe it.
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  • Profile picture of the author Vicky K
    I'm very very happy with hostgator.. They've transferred two of my sites to other hostgator accounts when I sold them and didn't even charge either party for it. Their customer service has always been really helpful. Never seen my sites go down.

    So, I'd say that's pretty good
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  • Profile picture of the author Shawn Darlin
    Indeed. I haven't had a single problem with them


    Support is top notch too.
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  • Profile picture of the author leeluther252
    Ive used Hostgator with zero problems and they are always willing to help me out.
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  • Profile picture of the author CopywritingKing
    Seen talk about hostgator lately, but personally haven't had a problem at all with them.
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  • Profile picture of the author nicolas simpson
    I use both, However i think Hostgator get a nod over blue host.
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  • Profile picture of the author onegoodman
    I have one answer when it comes to hostgator : NO
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    • Profile picture of the author onegoodman
      Originally Posted by onegoodman View Post

      I have one answer when it comes to hostgator : NO
      I am changing my mind about my review, hostgator owner get in touch with me by himself because of this review.

      Any company that its owner will take the time to trace one bad review on a forum to improve the service certainly rocks .
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  • Profile picture of the author JeremiahSay
    Hostgator has 1 of the best support out there,

    I've been using HG for 3 years and have no issue with them. In short, hostgator:

    1) has 1 of the fastest server out there compared to many others
    2) Not the cheapest but very reliable
    3) & not to mention: Great and friendly support team

    Hope this help,

    Merry Christmas,
    Jeremiah
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  • Profile picture of the author talks 44
    [DELETED]
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    • Profile picture of the author Mena Jo
      Just transferred my site to Hostgator yesterday and have to say I was really impressed with their live support. I'd never transferred over a host before and with me not being the most technically able I made a couple of mistakes. They helped me sort everything out.

      So glad I listened to people on the WF who raved about them.

      Also I got my first month for free. Well 1 cent actually. If you do a Google search for 'Hostgator 1 cent' you'll find a stack load of coupons.
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  • Profile picture of the author williamrose
    Hostgator is OK. Especially for the low price range. I've used them for years and I'd definitely recommend them. They do have excellent customer support and make everything very easy to use.

    However, I've just started moving my sites over to a Linode VPS. I've never had a site "go down" with hostgator but I have noticed some sites going rather slow, despite my best efforts. The control panel is often slow to respond too (that might just be me, or my panel..)

    Loving Linode already. Running Lighttpd and some other essentials.

    Much, much faster. Loads more control. Only a little bit more than what I was paying before (not affiliated.)
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  • Profile picture of the author Profit-smart
    Yep, Profit-Smart Solutions-It's the smarter choice has been hosted on a hostgator server for almost 5 years now. Never had more than an hour or two of downtime in the entire span.
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  • Profile picture of the author cycler
    Only been using them < 1 year, never had a problem, customer service was available the times I needed it.
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  • Profile picture of the author Birdi
    i use hostgator for my sites never had any problems with them, plus thier support is good, quick response to help me out. thumbs up here for hostgator.
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  • In my opinion, HostGator is still the best entry-level (shared hosting accounts) hosting service out there. I still use it for most of my sites, and I totally recommend it.
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  • Profile picture of the author Nikhil V Nair
    I am extremely happy with their service and suppoprt. I experienced some small peoblems, but everything was cleared through their live chat support
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  • Profile picture of the author themeforest
    I have been using Hostgator for many years without problems and I am still happy using it. The customer service is good and readily available. Downtime almost nil. The price is competitive. So I definitely gives Hostgator the thumbs up.
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    No affiliate links allowed.

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  • Profile picture of the author Patrick Kelly
    Hi,

    HG has been good to me. There quick to respond and their online chat certainly provides useful answers to at times, sticky questions.

    cheers, Patrick
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  • Profile picture of the author thescribe
    I have used Hostgator for a while and have been pleased with both their service and pricing.
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  • Profile picture of the author DoubleD3
    I am using Hostgator from past 3 yrs now.. I never had any major problem with them.. I had very few minor issue which was fixed within 12hrs.. I would suggest you to change over to Hostgator..
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  • Profile picture of the author seobro
    Had a major problem this year. Actually, one of my main sites was down a whole day even. It really hurt me as this took place in nov. I now am looking at other hosting companies. True, I am no longer an HG reseller anymore. Like they say, that was a mistake of mine. Folks, we cannot afford to have a site down for a whole day when they crash a server. Also, getting thru to their 800, I mean 866 number was near impossible even. HG needs superior customer service.
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  • Profile picture of the author Randall Magwood
    Yeah Hostgator is still a great webhosting solution. 'Especially when you consider that alot of the top internet marketing experts and programmers use the Hostgator cPanel as an integral part of their products and services. Their FTP service is easy also.
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    • Profile picture of the author SeoSarah
      I like Hostgator. As many already mentioned, their customer support is really quick and helpful. I'm sure I could find a less expensive hosting company but service is the key. If you happen to have any problem with your site and nobody cares to help you for days, you're in trouble!
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  • Profile picture of the author JarrettHolmes
    [DELETED]
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    • Profile picture of the author NikkiBlue
      Originally Posted by JarrettHolmes View Post

      They are awesome and I use them for all my sites. Their service is outstanding too. I'm also an affiliate with them and sign up all my clients with them too.
      Hi Jarrett,
      Have you had problems with HostGator paying you ?
      I trying to decide between Bluehost or HostGator's affiliate program.. but Ive read numerous threads on Hostgator's forums and blogs where people complain about HG not properly tracking their referrals.
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      • Profile picture of the author Irvan Mhd
        Originally Posted by NikkiBlue View Post

        Hi Jarrett,
        Have you had problems with HostGator paying you ?
        I trying to decide between Bluehost or HostGator's affiliate program.. but Ive read numerous threads on Hostgator's forums and blogs where people complain about HG not properly tracking their referrals.
        I've used HG for years and I love their support very much. And also I joined their Affiliate program and got hundreds payment till now although this affiliate program is not my priority.
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    • Profile picture of the author Logicson
      I have account in Host Gator from last 2 Years.Till the time not having any problem with Host gator..so i am always thing Hostgator is Great................
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  • Profile picture of the author evilsaigon
    I like Hostgator webhost. It's definitely better than GoDaddy webhost.
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  • Profile picture of the author fin
    Thanks for all your replies.

    I've bought 3 years on the baby plan.

    Now if I'm successful, I'll be able to upgrade with the money I make. If not, I have 3 years to try .
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  • Profile picture of the author dragonlordcs
    I have used Hostgator for about 5 years now and have never had any issues. Anything that went wrong, which is very little, was handled right away. Good review from here!
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  • Profile picture of the author John Atkins
    I do host a few websites with them. Overall yes, hostgator's good.
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  • Profile picture of the author VladS
    No problem here with Hostgator.
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  • Profile picture of the author sirtiman
    Hostgator is good, I have no problem with down things.
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  • Profile picture of the author gatorbrent
    [DELETED]
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    • Profile picture of the author MikeTucker
      Originally Posted by gatorbrent View Post

      Hello Everyone,


      The current houston office while having a beautiful exterior is pretty dumpy in many ways.
      It has slow elevators, a terrible parking situation, and located adjacent to the freeway in a bad part of town. When we purchased this building we were a much smaller company that had little $$$ and a ton of growing pains to deal with. I risked everything when I signed the mortgage to acquire this building. The 290 location has served it's purpose allowing for us to grow to the size we are now, however it's time to retire it.
      Well, I can certainly understand that.



      Originally Posted by gatorbrent View Post

      We currently are building out a brand new office in houston that we hope to be moved into in less then 6 months. The new office is in nice part of town, parking will be solved, and it will have a $4m interior buildout. Part of this buildout will include an exterior slide on the building allowing for our employees to slide from the 5th floor of the building to the 3rd.
      That sounds awesome.



      Originally Posted by gatorbrent View Post

      I'd say at most we get a single customer visiting us every two months or so in houston. We don't get much foot traffic other then employees and interviews so yes the signs are indeed lacking.

      I'm the owner of hostgator and am typically found wearing shorts and sandals to the office. If we had a dress code I might even quit! =)

      -Brent

      What?! The owner himself coming to defend his business and explain things that he doesn't have to? Hmm....

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      The bartender says: "We don't serve faster-than-light particles here."

      ...A tachyon enters a bar.

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    • Profile picture of the author JudeS
      Hello Brent,

      First of all i'd like to say hats off to you and your passionate team. In the beginning of this post I stated HG is the best without justification. but I have to give unto Caesar what is Caesars.

      When I started as an amateur in 2008 with Godaddy my sites were mobbed by 'Nigerian Bank Attacks' and phishing scams, I immediately moved them all to Hostgator and was completely overwhelmed by the passion carried by every employee. These guys are so good with the perl scripting skills they were able to thwart not only the 'Nigerian Scam' but later a couple of Egyptian and 'most lately' Chinese DoS attacks.

      The problem with Godaddy is, he has a faulty control panel and even when I use genuine components like the Akeeba backup component Im able to get into other peoples directories. In this manner the 'wicked ones' placed base64 code in my sites.

      Now to compare customer service skills; The Godaddy guys, it appears, have no clue what I'm talking about. But every HG customer service representative was so well skilled and loaded with libraries of knowledge and the passionate can do attitude.

      I understand that AIG has taken over recently and upto a massive expansion with some kind of blue host contract. The sad part is I now find a sort of 'tiredness' in the HG staff and believe they're biting off more than they can chew.


      Originally Posted by gatorbrent View Post

      Hello Everyone,


      The current houston office while having a beautiful exterior is pretty dumpy in many ways.
      It has slow elevators, a terrible parking situation, and located adjacent to the freeway in a bad part of town. When we purchased this building we were a much smaller company that had little $$$ and a ton of growing pains to deal with. I risked everything when I signed the mortgage to acquire this building. The 290 location has served it's purpose allowing for us to grow to the size we are now, however it's time to retire it.

      We currently are building out a brand new office in houston that we hope to be moved into in less then 6 months. The new office is in nice part of town, parking will be solved, and it will have a $4m interior buildout. Part of this buildout will include an exterior slide on the building allowing for our employees to slide from the 5th floor of the building to the 3rd.

      I'd say at most we get a single customer visiting us every two months or so in houston. We don't get much foot traffic other then employees and interviews so yes the signs are indeed lacking.

      I'm the owner of hostgator and am typically found wearing shorts and sandals to the office. If we had a dress code I might even quit! =)

      -Brent
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  • Profile picture of the author Bofu2U
    I like HG, have 150+ accounts with them (counting reseller to cPanel accounts etc) and even though I run into some issues, if you call their tech support they're normally on the ball about getting stuff done.

    Give 'em a shot. Just remember if you run into an issue, don't freak out until after you talk to their support.
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    I run a Reputation and Brand Management Agency out of Baltimore, Maryland.
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  • Profile picture of the author Moorpheus
    Yes, I have been using them for years, and as a web designer I receive commissions by sending my clients there for their hosting. However, when it comes to dedicated servers, there are better deals out there.
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  • Profile picture of the author nickhumph
    Hostgator is great as alwaaaays. Check out HostGator or Dreamhost ? The Hostgator vs Dreamhost 2011/2012 Review for my review!
    Compared it to one of it's main competitors Dreamhost.
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  • Profile picture of the author abhinavsidanaa
    sorry for this post again admin please delete this post, this is happen by mistake


    --thanks
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    • Profile picture of the author charidemos
      If Mc'Donalds is the king of fast food, then HostGator is the king of hosting services.

      Both serve their customers in a pleasurable and consistent way.
      I hope you liked my metaphor
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  • Profile picture of the author The Prophet
    Host gator is still great and secure. Bluehost is also good and very trustworthy as well
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  • Profile picture of the author eibhlin
    I've used Hostgator for years. I've dealt with so many hosting services over the past 15 years (yes, really), I don't even remember them all. (Bluebox was fun while it was under its original ownership, and it's the only one that stands out favorably in my memory.)

    Hostgator isn't perfect, but their support staff (usually bright, funny, English-speaking people located in Austin, Texas) are wonderful. They don't give me the brush-off, they answer even my pickiest questions, and they stay in the chat until the problem is fixed. (Other hosting services often say, "Try this and, if it doesn't work, get back in touch with us.")

    Once, back when I was on shared hosting, someone had injected spammy links that migrated through all of my sites. When I discovered it, Hostgator resolved the problem for me, overnight, at no charge. They didn't even reprimand me for not having current, secure WP installs on all of my sites. (I'd neglected a few, but desktop software now handles the updates across all of my sites.)

    Hostgator get major points for dealing with that issue quickly and gracefully, and they've secured my loyalty.

    I'm on a basic Reseller account, and I'll admit load time can be slow at times. For one of my largest sites that gets hit with heavy traffic, I use Omnis. However, I signed up with Omnis before I tried Hostgator. Today, I'd probably use Hostgator for that site as well... except I'm too lazy to move it and Omnis does a fine job.

    No hosting service is likely to be perfect. However, after using about a dozen major hosting services (including GoDaddy, very briefly) over ~15 years, I can confidently recommend Hostgator.
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  • Profile picture of the author Sonia416
    I've been with Hostgator for about two years now and Love their customer support! I think it's one of the reasons why I haven't considered changing to a different provider. Definitely recommended.
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  • Profile picture of the author Jokyv
    hostgator is much much better than the average webhosting provider out there.

    and with so many years it has proven that they are very reliable at what they do!
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  • Profile picture of the author YourProfessional
    Hostgator is amazing.

    Their tech staff- some of the best I've ever encountered in my life. every time I've had a problem, I've had a helpful technician literally do it or walk me through the process.

    LOVE LOVE LOVE THEM.
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  • Profile picture of the author Renavon
    Yeh, i would definitely recommend it.

    Unlimited domains for $9 a month, i've had a few problems, but they have 24/7 support so you just wait a few minutes for someone to be ready, then they are ready to help. Every problem has been fixed so far within 5 minutes
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  • Profile picture of the author sarah2472
    Like eibhlin, I've tried sooo many hosts over the last 10 years. I've only been with HostGator for about 6 months now, but I've been very impressed with their service.

    The couple of times I've had to contact CS, the service was quick, friendly and professional. My issues were taken care of immediately.

    So... so far, so good!
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    -- Sarah

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    • Profile picture of the author asiancasanova
      Hostgator has been affordable. I've owned 5 websites with them.

      Despite what others have said, hostgator is good if you want to use prosper202.

      You just have to learn to install it properly.
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  • Profile picture of the author mwoolerymedia
    I believe hostgator to be the best--godaddy isnt so bad--much faster service than last year. Must have been some changes
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    • Profile picture of the author rhinocl
      I have found their phone support slower than it used to be. Often it is quicker to use chat. You seem to get the most knowledgeable responders when you leave an e-mail ticket but I don't have enough problems to know if that is always the case.
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      • Profile picture of the author cdiem72
        Have used them for about 7 months and have had no problems.
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  • Profile picture of the author Matt Attack
    I see plenty of people have already answered this for you, but it can't hurt to add my experiences with Hostgator.

    I would never even consider using anyone but Hostgator for all of my sites. The deciding factor is their phenomenol 24/7 customer chat support which I've used so many times. I'm no webmaster by any means, but they have helped me every single time I've used their chat service. Without such help it could have taken hours to figure out certain things, that they were able to explain in just minutes.

    Hands down, Hostgator is my choice by a longshot!
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  • Profile picture of the author puedall
    Hi,
    I use Hostgator and as everyone else, am super satisfied with support and service.
    So, yes, they are still great..

    Regards, Geena
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  • Profile picture of the author Rukshan
    Hostgator is the best one. They give a great customer support when i have a problem. I love it.
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  • Hi, for my opinion Hostgator is simply the best.
    I'm running my business through it, and just yesterday I bought my second account to run even more websites and blogs on its platform.

    I've also tried others hosting like Midphase, JustHost, Site5 and BrainHost but the best is always the good and old Hostgator for me. I never had servers moving like crazy with websites offline (it happened a lot of times with 1 of 3 above...), and I always can count on Support the moment I need.

    More, it has CPanel. And that's really what I need for my Wordpress oriented business.

    Thanks and see you soon,
    Alessandro Zamboni
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  • Profile picture of the author Kingfish85
    Even as another web host. I highly recommend HostGator.
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  • Profile picture of the author dynn
    I vote for hostgator...good support and easy to deal with.
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  • Profile picture of the author opt in
    I've been using HostGator since 2006. I did websites for clients hosted by my own HostGator hosting service and never got any complaints.

    Used many platforms like PHP, WordPress databases and more and they have great level of updates that makes it easier to be compatible with the industry of Internet websites.

    I'm using it now for my internet marketing niches and I rarely had some downtime.

    Cheers
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  • Profile picture of the author Justin_nzpcs
    I don't recommend Hostgator

    Over the years I've had everything from shared hosting to dedicated servers with Hostgator lately I had problems with due to issues with Wordpress.

    They have suspended a few of my sites due to claims they are using to much of the cpu resources.

    Here is a few extracts that they advised me to implement.

    We noticed that this is a WordPress blog, and recommend a few different steps you can take to prevent this issue from recurring.

    First, try to reduce the total number of active plugins on your blog. The following types of plugins are known to cause high resource usage and should be avoided:

    All related posts plugins (WordPress Related Posts, YARPP) can cause significantly high load in most cases.
    - WPRobot3 and other auto-posters can also cause high load issues, and should be disabled if they are causing issues
    - StatPress and other wordpress statistics software should also be disabled, as these too can consume too much CPU in certain cases. Use Google Analytics instead for statistics as well as Awstats which already comes by default on your account.
    - WP Post Views is also a plugin that you'll want to avoid as it causes significant resource usage.
    - Any other plugins that are not vital to your Wordpress should be disabled.


    On one of the blogs not one of the listed plugin above apart from jet pack site stats was used I however disabled all of my plugins not needed to run my blog and as a consquence suffered a 30% reduction in traffic.

    Many of the plugins sold here on the warrior forum will not be able to be used with Hostgator I had this issue on a reseller account.

    I did a reverse ip check on the server and found 999 other sites on the same server so my suggestion would that is more likely the cause of server overload...

    Anyway moving hosts just thought I'd share an honest review reason why you see so may people recommending hostgator is probaby the $125 dollar affiliate payment.

    I notice Brent posting in here I rang support the first time this happened and tore a strip off them because a week prior I submitted a ticket to support when my site was loading extremely slow and asked if I could do anything about it...

    So as you can imagine I was a bit irate when after being told it was due to spammers and my site would be monitored that a week later it was suspended without notice due to causing high load due to plugins.

    Anyway time to move on ill take my $2k plus spent on hosting with hostgator to someone else who understands blogging requirements.
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    • Profile picture of the author JudeS
      Originally Posted by Justin_nzpcs View Post

      I don't recommend Hostgator

      Over the years I've had everything from shared hosting to dedicated servers with Hostgator lately I had problems with due to issues with Wordpress.

      They have suspended a few of my sites due to claims they are using to much of the cpu resources.

      Here is a few extracts that they advised me to implement.

      We noticed that this is a WordPress blog, and recommend a few different steps you can take to prevent this issue from recurring.

      First, try to reduce the total number of active plugins on your blog. The following types of plugins are known to cause high resource usage and should be avoided:

      All related posts plugins (WordPress Related Posts, YARPP) can cause significantly high load in most cases.
      - WPRobot3 and other auto-posters can also cause high load issues, and should be disabled if they are causing issues
      - StatPress and other wordpress statistics software should also be disabled, as these too can consume too much CPU in certain cases. Use Google Analytics instead for statistics as well as Awstats which already comes by default on your account.
      - WP Post Views is also a plugin that you'll want to avoid as it causes significant resource usage.
      - Any other plugins that are not vital to your Wordpress should be disabled.


      On one of the blogs not one of the listed plugin above apart from jet pack site stats was used I however disabled all of my plugins not needed to run my blog and as a consquence suffered a 30% reduction in traffic.

      Many of the plugins sold here on the warrior forum will not be able to be used with Hostgator I had this issue on a reseller account.

      I did a reverse ip check on the server and found 999 other sites on the same server so my suggestion would that is more likely the cause of server overload...

      Anyway moving hosts just thought I'd share an honest review reason why you see so may people recommending hostgator is probaby the $125 dollar affiliate payment.

      I notice Brent posting in here I rang support the first time this happened and tore a strip off them because a week prior I submitted a ticket to support when my site was loading extremely slow and asked if I could do anything about it...

      So as you can imagine I was a bit irate when after being told it was due to spammers and my site would be monitored that a week later it was suspended without notice due to causing high load due to plugins.

      Anyway time to move on ill take my $2k plus spent on hosting with hostgator to someone else who understands blogging requirements.
      I had similar issues, but don't believe its HG's fault for when I looked closely I found a few search engine bots were monstrously crawling all pages of my site. This happened as soon as they moved from 'The Planet'.

      It was nightmarish for me as well, and I was quick to blame HG. But, its more of a business call you need to take, for it just may be a blessing in disguise, as it was for me.
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  • Profile picture of the author GerardCoyne
    I frequently used Hostgator for small sites when I had them newly created. One complaint is that when a site grows in traffic, even slightly over the limit, Hostgator suspends it immediately, rather than trying to upsell to a better hosting package.

    Also, I signed a syndication agreement with a company some years back to publish their content via API calls. For some reason, Hostgator suspended the site for 48 hours while I faxed them the signed papers. I had no idea that they saw themselves as content police. Obviously, there was no DMCA or complaint involved, they simply took action of their own accord.

    Finally, their shared servers do seem to go down frequently, as I still have a couple of sites and they go offline briefly, for several minutes every couple of days.

    Maybe these issues exist with other hosting companies, I don't know. Just my 2 cents.
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