It's a small business but we want something that is stable with a decent company standing behind it.
I know Involver and Wildfire are two of the major players but their pricing models are a bit on the high-end.
The two I seemed to have zeroed in on are SocialAppsHQ and North Social. North Social looks like a more professional solution as their demo videos are decent quality whereas SocialAppsHQ you can tell is an India-based company based on the heavy accent in their less professional demo videos.
These companies all seem to offer similar apps. I know you can pull a lot (if not all of this stuff) off for free but don't mind paying a modest amount to accelerate/simplify implementation and mangement. Something that might scale okay from a Mom & Pop business to a Facebook page for a Fortune 1000 company with more complex needs.
I'm leaning towards North Social at this point based on my gut.
I am interested in comments from people who have had experience with any of the 4 products I've listed whether you are recommending one of them or some other product. It isn't as helpful if you recommend a product without being able to compare to your real experience with at least one of these other 4 products.