Have any Warriors Had Success With Live Chat Software? Which ones are good?
Looking to implement live chat software on a website, and have looked at the following 2 companies :
websitealive.com
kayako.com
They claim to offer :
You can see what page your visitors are on
Find out where your customers are coming from and the search engine terms they use to find your site
Alive Chat Works Where You Do - On Your PC, Mac, iPhone, Blackberry, Android, iPad, and More
Facebook and Twitter live chat integration.
Has anyone had experience with either one, or what other programs do you recommend?
Basically we are trying to reduce bounce rate, and make sure we maximize every customer that comes to this site. Thanks!
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