Has anyone tried Host The Name?

36 replies
Has anyone use this hosting? Please give your review
#host
  • Profile picture of the author rdxsumo
    Your question is not clear to me. Please elaborate what you want to know about it exactly.
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    Though to share some tips about buying cheap shoes this holiday season - if you like shopping :)
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  • Profile picture of the author Jassim
    I highly recommends hostwinds.com as i recently switched over to this guys. Their service is amazing. My site is loading at lightning fast. I am not affiliate with them in anyway but to be honest i really satisfied with them.

    Their support is fantastic.. most of time available online for chat & almost instant reply on emails also. Support is major concern when we choose web host. Keep this on mind & choose wisely.

    I found coupon code SharedWarrior which gives 35% recurring discount.

    Hope this helps you.

    Jassim
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  • Profile picture of the author WireNine
    Never heard of them.
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    • Profile picture of the author milla04
      I used host the name reseller package for 6 months. Wow, where do I start... Oscar who is the owner, I think. The customer service is excellent, theyhave live chat and 24hr technical support via email which was what I wanted. However, this wasnt the problem for me, their service kept crashing all the time, and when I contacted the support team their reply was, everything is fine on our end. So I decided to take screenshots and videos of unable to access my websites and clients sites. Even after providing proof, I got the same reply most of the time.

      I had enough, I had to move, so I went to hostgator. This was 4 months ago, so I don't know how they are doing right now, but this is my opinion of them.
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  • Profile picture of the author WarriorFormula
    I haven't also ever heard about it. Before trying any new hosts the security of your website should be first priority. I just suggest you to chose any of the #10 hosting in the market as the cost is same in newly created webhost to those good ones.
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  • Profile picture of the author micksss
    I was with Host The Name for about a year up until this spring when their servers started failing and they had to replace them. This resulted in a week of downtime. They assured me that everything would be great moving forward but I wasn't going to take anymore risks and moved my sites. Here are some Host The Name reviews: http://www.castironhostingreview.com...me-review.html Not sure how things have been since. Maybe someone who is currently with them can comment.
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  • Profile picture of the author Aussie-Jim
    I hate to be someone who says 'me too' but... me too. They seem like great people who are essentially reselling crappy service.

    Host Gator sucked more of my time with high end wordpress sites so I dumped them as well - still looking for a robust service that is reseller friendly and can take wordpress sites without moaning about resources - the search continues
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  • Profile picture of the author Ernie G
    I also used Host The Name and found my sites were often down or slowed to a complete crawl. Not recommended.

    I've used HostGator for a couple of years and had problems with them for about 3 weeks last year when all my sites got really sluggish loadtimes. I complained several times to them with no results. Eventually my sites bounced back and have been fine ever since.

    Ernie G
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  • Profile picture of the author MarieDi
    I've been with Hostthename for many months. I've had the same problems as you all, and what decided me to move out was this:

    At the very beginning, I had no dedicated IP. I acquired one about a month after I subscribed, for $20.

    Months went by. Besides the crashing, one of my pet-peeves was that they would issue an invoice an immediately send an "over due" email and put a big flashy read "Account Overdue" graphic on my member page.

    I had a few discussions with Oscar (who acts here as if he is the owner but in fact seems to be the chief tech, based on 15 months of service with him), and explained to him it wasn't business like and it was pretty aggravating to be told your account was "overdue" the moment it was invoiced, ESPECIALLY SINCE I HAD A PAYPAL SUBSCRIPTION with them.

    After about 4 months of this, they finally toned it down and waited all of 5 DAYS after invoicing before raising their "overdue" flags.

    One year goes by. So in the Summer of 2012, I receive their overdue notice again and I figure someone must have pushed the wrong button and gone back to their old script for invoicing. I'm on vacation anyway. So I don't really mind receiving 3 emails of "account overdue" after invoicing because I checked and the Paypal payment did go through, so there must be a glitch in their script.

    On the 4th day, all my sites, and all my CLIENTS' SITES were down and one could read: "This site has been suspended for non payment."

    WHAT? WHAT? WHAT?

    I did pay. What the heck?

    As it turns out, the "overdue" notices concerned not my subscription, but the dedicated IP Address renewal. So 5 DAYS AFTER INVOICING 20$, they closed down ALL MY SITES. Not 30 days late, not 5 days late, no. 5 days after INVOICING.

    I raised so much hell that morning, on their support, on the Warrior Forum (where they were promoting a new service) that I think they woke up Oscar (it was 6:30 am EST here when I found out my sites were closed) and he reinstated all my sites by 11:00 am and pushed off the payment date a couple of days for the dedicated IP to give me time to pay.

    But I couldn't believe they would close down a resellers whole account for a whole big fat TWENTY DOLLARS! 5 days after invoicing. I tried to convince Oscar that this was no way to conduct business, but I didn't feel he was in agreement.

    3 months later, I decided to test them, because there is no point in paying for a hosting you don't trust. So I moved all my sensitive sites/clients to another host and made a backup copy of those that remained there, and I deliberately cancelled the Paypal subscription to see how they would proceed when the payment wasn't made on schedule, and if they would shut down my account a few days after invoicing.

    They did. They shut me down again 4 days after invoicing.

    I told them goodbye.

    I also told them that if they'd had normal business practices, I would have stayed on, but I couldn't afford their low cost hosting if I couldn't trust they wouldn't shut me down 4 days after invoicing if a snag happened with Paypal while I was on vacation, for instance.

    Hope this helps others to figure out if they want to be with hostthename.com
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  • Profile picture of the author partyman
    I am with HTN since more then half a year and everything ok so far. Found an coupon here in the forum and got 50% off. Started with a business account. It was like a godaddy baby account - but much faster.

    They run lite speed. I run LPN on server - worked perfectly. It do not at godaddy.

    I now have a small VPS. No problem so far. I am moving more sites to HTN to balance my server at another host.

    Support - it is Oscar only that have the complete know how.

    Sorry to hear about shut down of accounts for a few days late payment. Absolutely right to leave if that happen. I subscribe to reduce the risk for late payment.
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  • Profile picture of the author Kingfish85
    "Unlimited" hosting for $1.95? Sorry, I would look elsewhere. Do you have any idea how many $1.95 customers it would take to only break even on a decent server? That's not even adding a profit.
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    • Profile picture of the author snapper
      I am about to give up on Host The Name.
      There support staff leave a little bit to be desired. Not sure if others have had this experience, but they treat me as if I am stupid... They always try and place the blame for the problems back on me, or wordpress or any number of things.

      My experience has been my sites are unbelievably slow to load. I open a ticket and they will fix the problem, but 24 hours later the sites are super slow again. And you can make a cup of tea and let it steep for 3 minutes when you try and navigate around in the wordpress dashboard.

      Just now I have had an issue where the last 3 posts on one of my sites disappeared, then all of a sudden one reappeared, then disappeared, and the answer I am getting is my wordpress database is corrupted.

      I have a shared hosting plan and a SEO plan, which gives me 5 unique IP addresses - and I have had grief with both plans.

      Ahh well - I suppose you get what you pay for...
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  • Profile picture of the author KingRoyal
    If your needing anything more than shard web hosting I would highly recommend Singlehop./
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    • Profile picture of the author partyman
      Originally Posted by KingMighty View Post

      If your needing anything more than shard web hosting I would highly recommend Singlehop./
      Hi King,

      HostThename is re selling Singlehop. Just check a site and you will se it. It is the same servers.

      Website Hosting Search Tool, Reviews & More at WhoIsHostingThis.com

      I say test knownhost if you shall try some other host - I have both and knownhost is much better - but no warrior discount.
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      • Profile picture of the author Riq
        Hi Guys
        Getting a good feel for who not to use
        I would add GVO to that list - nothing but trouble and they blame MY computer.
        A usual excuse is your IP is blocked? WHAT?? why does that keep happening?
        As usual,, no response to that.

        So, who can I use that will host with max uptime and allow me to get my biz moving?

        Riq
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        Making customers HAPPY! <=><

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        • Profile picture of the author Kingfish85
          Originally Posted by Riq View Post

          Hi Guys
          A usual excuse is your IP is blocked? WHAT?? why does that keep happening?
          As usual,, no response to that.

          So, who can I use that will host with max uptime and allow me to get my biz moving?

          Riq
          Are you sure you're not using an application that stores credentials? We see this frequently and it does cause headaches for customers. On the other hand, blocking an IP for multiple failed logins is a good security precaution to protect against brute force attempts.

          A lot of times applications such as FileZilla that store login details in the quick connect list are the culprit.
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          • Profile picture of the author Riq
            Originally Posted by Kingfish85 View Post

            Are you sure you're not using an application that stores credentials? We see this frequently and it does cause headaches for customers. On the other hand, blocking an IP for multiple failed logins is a good security precaution to protect against brute force attempts.

            A lot of times applications such as FileZilla that store login details in the quick connect list are the culprit.
            I use lastPass, have for many years - only GVO gives me grief.
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            Making customers HAPPY! <=><

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            • Profile picture of the author Kingfish85
              Originally Posted by Riq View Post

              I use lastPass, have for many years - only GVO gives me grief.
              Right - it could be caching bad credentials for that server, which then causes a filed login. A corrupt/expired session cookie could possibly do the same thing.
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              • Profile picture of the author Riq
                Originally Posted by Kingfish85 View Post

                Right - it could be caching bad credentials for that server, which then causes a filed login. A corrupt/expired session cookie could possibly do the same thing.
                Well, you seem to have more knowledge in your pinkie, than the hundred at GVO
                What could fix that? Or, work around so I can get my site working.
                PS - page came up without timeout this moring - didn't change a thing!
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                Making customers HAPPY! <=><

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                • Profile picture of the author Kingfish85
                  Originally Posted by Riq View Post

                  Well, you seem to have more knowledge in your pinkie, than the hundred at GVO
                  What could fix that? Or, work around so I can get my site working.
                  PS - page came up without timeout this moring - didn't change a thing!
                  Lol, thanks - I actually run a web hosting company & I try to offer as much "real" help & advice here on the forum as I can.

                  Usually a timeout indicates a blocked IP "if" the server is actually online. I would recommend not storing any cPanel or WHM details in an auto complete/login application as it can cause problems with corrupt/expired session cookies.

                  If you provide them with your IP address, they should be able to whitelist it depending on the firewall they're using.
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                  • Profile picture of the author Riq
                    [QUOTE=Kingfish85;7789112]Lol, thanks - I actually run a web hosting company & I try to offer as much "real" help & advice here on the forum as I can.

                    Usually a timeout indicates a blocked IP "if" the server is actually online.

                    Wondering about your webhost! doesn't seem to work with firefox.
                    Was wondering if your service might be the choice for me but circular references are keeping me from finding out!:confused:
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                    Making customers HAPPY! <=><

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                    • Profile picture of the author Kingfish85
                      [quote=Riq;7789868]
                      Originally Posted by Kingfish85 View Post

                      Lol, thanks - I actually run a web hosting company & I try to offer as much "real" help & advice here on the forum as I can.

                      Usually a timeout indicates a blocked IP "if" the server is actually online.

                      Wondering about your webhost! doesn't seem to work with firefox.
                      Was wondering if your service might be the choice for me but circular references are keeping me from finding out!:confused:
                      Well, I cannot recommend myself here since that's considered advertising. You are free to contact me at your convenience.

                      Regarding our site - have you tried another browser? There have not been any reports about our site being down & I am successfully browsing it in FireFox as well.

                      What references are you referring to? I'd be more than happy to clear anything up and answer any questions you may have.

                      -Brent
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                      • Profile picture of the author danstairs
                        Here is their latest problem:-

                        "Dear Members,

                        Box 2001 is undergoing emergency maintenance at this time.

                        We will be updating this announcement with more information as it becomes available.

                        The box2001 server is crashed and we have been working very hard to repair it. We have concluded that it cannot be repaired so it will be replaced with another server (happening already) and we will be updating you once that is complete.

                        We will be updating this announcement with more information as it becomes available.

                        Thank you.

                        Regards,

                        Host The Name Team"


                        This announcement was made on 21/02/2013, so that's five days already to replace a server. All my sites are on this box, so cannot access anything. Have a new site just loaded and really need to make some updates and changes, so it's not a great state of affairs.
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                      • Profile picture of the author CyberSucces
                        [quote=Kingfish85;7789895]
                        Originally Posted by Riq View Post


                        Well, I cannot recommend myself here since that's considered advertising. You are free to contact me at your convenience.

                        Regarding our site - have you tried another browser? There have not been any reports about our site being down & I am successfully browsing it in FireFox as well.

                        What references are you referring to? I'd be more than happy to clear anything up and answer any questions you may have.

                        -Brent
                        Your site is nice Brent. Interesting hosting alternative. Worth checking.
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                        • Profile picture of the author Kingfish85
                          Originally Posted by CyberSucces View Post

                          Your site is nice Brent. Interesting hosting alternative. Worth checking.
                          Hi there,

                          Thanks for the compliment. We're actually a few weeks from releasing our brand new website that is much more appealing than our current one as well as revamping all of our reseller plans to include unlimited SSL Certificates, additional IP addresses, SendGrid Enterprise Mail Delivery, daily backups, free whmcs licensing, free enom domain reseller account as well as some other features.

                          (these plans are not on our current website yet)

                          If you have any questions, feel free to let me know.

                          Thanks,
                          Brent
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                          • Profile picture of the author snapper
                            I have moved away from host the name and the issues I was having have suddenly disappeared. I had similar issues to others which have posted here - my sites were incredibly slow to load and if you wanted to negotiate around in the wordpress dashboard - well you could make a cup of tea and come back and it was still loading.

                            Tech team would say it was loading fine at their end. They seemed more intent on passing on the blame than trying to understand the problem.

                            Just my experience - but as I have said - all issues have disappeared upon changing hosting.
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                            • Profile picture of the author danstairs
                              Their announcement regarding Box 2001 crashed and awaiting replacement still not updated. No access to Cpanel etc.. It looks like a hosting dead duck, 16 days now and counting. I wonder what their uptime percentages look like for the year. Hostgator beckons.
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  • Profile picture of the author snapper
    Further to my previous post #13, I changed hosting and have been able to negotiate around in my wordpress dashboard quickly and for a long period of time. With the hosting we are talking about in this thread, it was painfully slow and a problem would always crop up. I heard heaps of excuses from 'our records show you are port scanning the server' to 'you haven't got the nameservers pointing to the right address - even though the site was still live and loading... I just could not get into the wordpress dashboard.

    Also 3 posts from one of my websites went missing, appeared briefly, and then disappeared never to be found again. The techs came looking for a back-up of the site from me...

    Overall my hosting experience has been very frustrating lately, however it looks like it has suddenly taken a turn for the better. Thank you Hostwinds.
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  • Profile picture of the author mylion
    I'm with hostthename for quite some time now, and I'm about to change the company. That's how actually I found this thread, by looking for other peoples' experiences with hostthename to see if it's just me having issues with them. My site is unbelievably slow for more than a month now and the only response I'm getting from the support is that they can load the site from their end. I also experience other technical issues on a regular basis.
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  • Profile picture of the author jpeguero
    Host the name had been great to me.

    I've been with them for two years now with some mishaps but nothing major.

    Their tech support is just great.
    Prior i had hostgator for over eight year and when comes to customer service and hosting server i don't see any major different except the price.

    Juan
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  • Profile picture of the author kimberly Aita
    I think I was with host the name for over 2 years. They were great with support but I also had a lot of issues when trying to login to my admin panels and my sites being down.

    Just a while ago, I had asked for support for this several times and they suddenly suspended my account with no warning whatsoever, due to account overload, they said.

    They sent me my files after a few days which I never could get to open so I had to rebuild all of my sites (actually never even got them all done) from scratch.

    I begged them to let me try to fix the problem because some of my sites had been hacked and I didn't realize it for a while but I think they just didn't want to deal with me complaining about the hacking and the downtime.

    So, even though I thought they were great at first, I would NOT recommend them or you should be prepared to be suspended/shut down without notice what so ever.
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  • Profile picture of the author Mohit Anand
    In my 6 months with Host The Name, they destroyed the rankings of couple of websites. So much of down-time.... I had to abandon those projects!

    I have been a happy Hostgator customer since past one and a half year. No major downtime, no billing issues and never required to contact customer support after the initial migration conversation.
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    • Profile picture of the author micksss
      Originally Posted by Mohit Anand View Post

      In my 6 months with Host The Name, they destroyed the rankings of couple of websites. So much of down-time.... I had to abandon those projects!

      I have been a happy Hostgator customer since past one and a half year. No major downtime, no billing issues and never required to contact customer support after the initial migration conversation.
      I was in the same boat with them. Tons of downtime and in the final days a whole week down...
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  • Profile picture of the author Mrstallioninc
    Host The Name and Power Up Hosting are one and the same. I was on the Chicago VPS when it crashed they offered no Backups and kept guaranteeing the up time. Then when the server was going down they Ironically pushed out a Double Up ram and space package how convenient right?
    Told me crashing my data will not happen again this was 60 days ago. Well lets move to this week.
    Currently in Bantering exchanges with them about trying to make me go to another server. They were to load my current data off of back ups they say are now corrupt. They call them selves upgrading and furnishing new IP's? That simply means when they moved me from one failing server they put me on another one that had a life cycle of only a couple months out. And now it is failing.they have lost my data my clients data and over 15 thousand back links with high relevant page rank juice. There is no way they can tell me they did not know they had failing or bad servers they claim they have upgraded there systems and want me to reload all of my software a third time I have a lot of data. There service is poor they lie and they need to be called on it. They basically took our money with failing servers and service. We were down the first time for about a week!!!!
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  • Profile picture of the author SEOlover
    If you need quality hosting, use it from 4goodhosting.com.
    They have full-featured plans and uptime is 100%.
    Support helps much in fixing issues if they occur on the servers.
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  • Profile picture of the author sprucehill
    Count me among the many who had serious problems with HostTheName. I moved away after 3 months of continuous downtime, crappy service, etc. And I only had 3 small sites. I can only imagine what headaches more and larger sites would have been.
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    • Profile picture of the author Drfotze
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