Hostdeal's Cloudflare...any comments...???

This is the link to the thread he's referring to:

http://www.warriorforum.com/warrior-...s-more-12.html

It is important that you read the thread in it's entirety.

You will see that we experienced two hardware failures on two different servers over two weekends. And our datacenter let us down.

None of that actually matters... What does matter is that we let our customers down. We own that. And we're disappointed.

We answered every post in that thread. We didn't disappear. We addressed the issues.

We're doing better. Our customer support is better. Our servers are better.

Hostdeal is not a small company. We have thousands of customers at Hostdeal not counting our Warrior Forum users.

Let me give you a breakdown of our WF customer base.

Of the 1,426 Warriors that signed up, we had about 7.5% cancel and/or refund.

We cancelled over 40 accounts for abuse. Warez, spam, script abuse, etc... This was very surprising to us. This is about 6-times more than our non WF customers. We were honestly not prepared for this and these abuse accounts affected our server speed. Again - we own this; it was our fault for not being prepared and we have corrected this.

This means that 1,319 still have the hosting. Based upon bandwidth reports over 80% are actively using our hosting - we don't know if the other 20% have never activated their account, or have left. We will know more in November when the hosting plans begin to renew.

In the last 3.5 months, there have been no complaints on the thread. All Hostdeal servers have experienced a 100% uptime (crossing fingers) during June, July, August and September.

That being said, I was disappointed with the WSO because we let the customers down.