Something "nice" to say for a change (so I guess nobody will be interested)
I've been a HostGator customer for years but I got a good deal on a VPS with another provider and decided to move all my sites to it and close down all my other hosting accounts. This is the reply I got from Hostgator:
I noticed that you are an established member of the HostGator family. Can you elaborate on why you wish to cancel today? If there was a problem with the service you were receiving, I'd like to see if I could assist you. We would like the opportunity to resolve any problems you may be having with our service. There maybe something that I or one of our administrators can do to resolve your issue. I would also like to offer you 2 free months of hosting while we address your concerns. |
To all those who've had bad experiences - you didn't know how to ask for help. Screaming blue murder because something was wrong just got everbody angry and YOU lost out.
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Colin Evans -
Thanks - 1 reply
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RB -
Thanks
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Colin Evans -
Thanks
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