Webinar Express- Does this make sense?

10 years ago

Originally Posted by stevedj

I just purchased Mark Thompson's Webinar Express. If you watch the sales video, he talks about how expensive GoToWebinar is to run webinars, and what a great solution his Wordpress plug-in is (and just as good).

Right after I purchased, Mark sent me an email to attend a webinar related to making money with webinars....using GOTOWEBINAR instead of his very platform he just sold me.

This doesn't make any sense to me. I haven't reviewed the software yet, but this is very off-putting. Any thoughts on this?

FYI...this is the sales page (non-affiliate):
Webinar Express |

Mark should know better. And yes, that would make me feel like I was duped. I mean, if he isn't confident enough in the product to use it himself, why should you?

JoeMack

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seomike

10 years ago

It doesn't make sense indeed.

Mark Thompson apparently doesn't want to use WebinarExpress or Google hangout himself LOL

So test the plugin asap... if you're not satisfied, ask for refund.

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JennyLon

10 years ago

The webinar Expresss plugin I would rather folk start to talk about the pro and cons once they have installed and issues that may come up personally for me, before I buy....
so will check back here to see if anyone has posted info since this mark chap his selling it via his own sales page so no feedback- don't like that...

yes naughty indeed he should NOT use his own software to demo about using webinars wow -well off putting frankly!

Oh and noticed in the demo video it implies to need a few third party products to make use of it for example he mentioned email service he linked it with called Sendgrid that does all the notification that goes out for the webinar up to last minute etc just looked it up starts from $10 dollars a month.

Gosh, do we have to use this email paid for service why not our own mail chimp, aweber etc - hence anyone know if you can and how best to work it rather then needing to 'buy' Sengrid monthl charges?

any comments, reviews/feedback etc please let us know webinar Expresss

Thanks
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iKozma 10 years ago

He offers Aweber, that did not work on mine. He told me to send my log in details and he will see it. Plugin integrated nicely in your blog. That allows to brand your webinars greatly. But there is no more development, even what I don't like and about to find out, where can I contact him, since there was few great bonuses in the back office, and one day all disappeared. Extra trainings and so.
I sent tickets twice about what is going on, however no respond.
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stevedj

10 years ago

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Carlos Tabora

10 years ago

Any reviews of the Webinar Express product? It looks interesting. Almost like a companion product to the Hangout Plugin product that is also on sale that uses Google Hangouts...

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moniquecloutier

10 years ago

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dprice

10 years ago

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markthompson

10 years ago

Originally Posted by dprice

I too, just bought the hangout plugin and scheduled a couple of events.. There are features in the hangout plugin that aren't in Webinar Express from what I can tell... it is unclear to me how webinar express would integrate directly with google hangouts, where HangoutPlugin directly integrates with Google Hangouts and YouTube.

So, I too, have a question about whether I should invest in this plugin as well... it seems like a blending of the two would be really ideal...

I love the idea of the webinar being right on MY site and not some other site...

There are definitely features of Webinar Express that are not in HangoutPlugin...that would make that plugin better.

A quandry...

Thanks

Currently the way it integrates is you start a Hangout and it provides you the live video feed embed code. You just paste that inside WebinarExpress and it builds out the live webinar page.

We are going to be integrating the Hangouts API into WebinerExpress in the near future, so you won't even have to go over to Hangouts :-)

Mark

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Kegandrew

10 years ago

Originally Posted by markthompson

Currently the way it integrates is you start a Hangout and it provides you the live video feed embed code. You just paste that inside WebinarExpress and it builds out the live webinar page.

We are going to be integrating the Hangouts API into WebinerExpress in the near future, so you won't even have to go over to Hangouts :-)

Mark

Come on Mark Thompson. I am giving you one more shot to respond to me. Please do not ignore me.

View Profile: markthompson

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Daniel LaRusso

10 years ago

Originally Posted by markthompson

Currently the way it integrates is you start a Hangout and it provides you the live video feed embed code. You just paste that inside WebinarExpress and it builds out the live webinar page.

We are going to be integrating the Hangouts API into WebinerExpress in the near future, so you won't even have to go over to Hangouts :-)

Mark

So if you buy the light version, will you get the updates??

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Daniel LaRusso

10 years ago

I feel exactly the same way!! Would love to hear any comparisons from others

Originally Posted by moniquecloutier

I purchased from HangoutPlugin.com the full funnel of products by the early bird deadline. It looked great. Then I see today this WebinarExpress.com option which seems to be a more well rounded software with more features. Walt Bayliss of Hangout Plugin is very open to engaging with people about this Wordpress plugin via Google+ Hangouts On Air and in a mastermind you have an offer to join. I see him being engaging in the process. However, I seem to like the Webinar Express plugin options better yet I want people who show confidence in what they would have me buy in to.

I am torn between two lovers. I want to say bye bye to Go To Webinar although I never said hello because of all the costs which many people have also shared their continued frustration with.

I am just getting started in Hangouts Circles on Google+ which offers also replays available immediately upon the end of the live broadcast uploaded to YouTube One Channel for syndication and social sharing.

I am on board with the concept. I support that the developers are at different stages perhaps in the development process of their respective plugins and who will be the better solution in the end? We will see. So who do you follow?

Of course, this wave has just crested and I am sure that other developers are creating yet different versions of Wordpress plugins to handle these features and more which will be on the market shortly.

Any reviews of Hangout Plugin, Webinar Express, Auto Webinar Plugin , etc. which you can share with us would be most helpful. I need to know if I should refund the first option and go for what I prefer as benefits to me?

Thanks
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Carlos Tabora 10 years ago

I have purchased both the Hangout Plugin and Webinar Express. But I have spent the majority of the last day playing around with Webinar Express and I am very impressed with it. The user interface is very polished and the templates are very professional looking and easily customizable. I almost forgot that I was in Wordpress because the Webinar Express dashboard really does make you feel like you are in a custom software solution. I have done one test run of Webinar Express and Google Hangouts and really liked how things turned out. This was my first hangout and with practice, I'm sure I'll do many more.

The only thing that I was disappointed about was the SendGrid, the email notification system that Webinar Express integrates with, denied my application to join their service. All I had up on my site was the Webinar registration page and they turned down my application so I can't use their service. I was still able to integrate with AWeber though and it was very easy to do.

As for Hangout plugin, I will play around with it and let people know how it compares. But at first glance, the Webinar Express interface is just gorgeous. I do like how Walt is building a community around his Hangout Plugin though and his Mastermind training is less expensive than the Webinar Express master classes. But I can't really comment on those master classes yet as I have yet to sign up and they have not occurred yet.

Those are my initial thoughts for Webinar Express, more info to follow...
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CyberAlien

10 years ago

I can't comment on the plugin itself since I haven't used it. But, I definitely won't be trying it out now that I know the creator of it doesn't even use it lol

Thanks
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JohnLeonard 10 years ago

I think the function of the plugin got lost somewhere along the line....

Webinar express is not a webinar provider...Its a plugin that allows you to take advantage of free services if you choose....

You can use Google Hangouts or Live stream for actually delivering a LIVE webinar within the plugin.....It gives you more control....

If you CHOOSE to use GTW to deliver your webinars...Why not....I'm sure he has already paid for GTW...Why not use it.....

Webinarexpress has really cool features for replays....Which.....it doesnt matter where you recorded the live webinar...It will be a video file you upload....

Should he be delivering the webinar through the product....Sure.....And I bet the replay will be.....But...Why not use the service he already pays for....
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- moniquecloutier 10 years ago
  
  Hi everyone,
  
  I went ahead and bought Webinar Express Pro with Developer Rights from Mark Thompson in addition to the Hangout Plugin with Developer Rights and Mastermind Group which I bought from Walt Bayliss along with extra bonuses from Bertranddo which includes a squeeze page creator for the Hangout Plugin.
  
  Today I will be opening everything up and trying everything out.
  
  I will share with you all here my review of both Wordpress plugins.
  
  I got a fantastic price for Hangout Plugin as well as bonuses, but they are all no longer available.
  
  Since I bought the developers' licence to it, I will most likely offer it at a more affordable rate than the originators are bringing their price up to.
  
  I will add some bonuses of my own to improve usability and functionality for my clients.
  
  That is of course if the products meet my high standards. I will let you know.
  
  Either way ... Bye bye to Go To Webinar and the old style of paying through the nose to host webinars with event registrations, follow ups and list building.
  
  Stay tuned...
  
  Thanks
  
  Signature
  
  Are you looking for people to Hangout with? Me too.
  I like to share what I learn. You too?
  
  http://HangoutsCircle.com
  http://WebinarsPlugin.com/HangoutPlugin
  
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markthompson

10 years ago

Hey guys,

Before you start bashing the product (before you even test it out), let me explain why we did this.

First, we used GTW for the bonus webinar because Mario Brown is presenting the content and he wanted to use his GTW account.

Secondly, JV Zoo integrates with GTW so it can automatically register the new members....making it easier on our customers.

Third, you don't have to use SendGrid. You can use your own AR for the follow up sequences. SendGrid is an alternative if you want to utilize a stone alone reminder system.

Fourth, all of the Masterclass webinars WE are hosting are utilizing WebinarExpress.

I would appreciate before people start leaving negativity, to USE the plugin....then leave your thoughts.

If you don't like it, thats fine....we can't make everyone happy. But I can tell you right now, small business owners, entrepreneurs are going to LOVE this alternative!

Unfortunately product creators can not launch products in the forums anymore because of people trolling them without even checking out the product.

What can you do.

To the new members that have purchased WebinarExpress...we are happy to have you. We are looking forward to your feedback and making additional feature enhancements an growing this new software.

Mark

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Kegandrew 10 years ago

Hi Mark. I just sent you a PM.
- Thanks
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awdevine 10 years ago

Hey Guys,

Before making broad brush comments and erroneous comments about the product creators, you may want to actually know your facts.

Several months ago, I approached Mark about creating a Webinar solution that ultimately became WebinarExpress.

The reason I did this was because I've been using Google Hangouts for MORE THAN a year, and could see its potential to be a great alternative to paying upwards of $500 per month for a GoToWebinar account.

Accordingly, not only was I wanting to create a Webinar solution I could use, but also one that would benefit all other Internet marketers out there who are sick and tired and fed up with paying outlandish monthly fees.

We've had many beta testers and new customers already tell us they love the product. And, we've already given us excellent suggestions for feature enhancements that we are currently considering for future releases.

We've built WebinarExpress with the LONG-TERM in mind... not to make a quick buck, but rather to create a high-quality and professional Webinar platform that is an excellent alterative to GTW for those looking to save tons of money each and every month AND make money with Webinars.

In reference to the Masterclass trainings, Mark and I are conducting our Webinars on WebinarExpress not only because we are the owners, but we are proud of and stand behind our product; we know it's a great system and look forward to continuing to develop it for our customers.

On the other hand, Mario is not an owner of our system; we just want to provide excellent bonus content and value to our customers to help them reach and achieve their IM goals and Mario was so gracious to offer us his valuable time and content on crushing it with Webinars.

For those that actually purchase and take the time to install and utilize WebinarExpress, we want to hear your feedback and tell us your thoughts and any suggestions you may have for improvement. We want to know because we want you to be successful using it as it's a win-win proposition for all of us.

Thanks.

Anthony
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Katie Davis 10 years ago

Hi Mark,

Haters gonna hate. Meanwhile, I am very interested in buying Webinar Express and think it looks VERY cool, but have a few questions and need to explain before asking you to see if I'll be able to replicate how I"m doing my webinars now. The way I've been doing webinars has been more informational, less selly, partly due to my particular niche - though now that I watched Mario's webinar that's about to change! I've been "renting" a spot from a friend who uses Webex, creating a video of my pre-recorded presentation. I use a lot of videos and don't want lag time or tech glitches. I can also do live webcam stuff before and after for Q&As.

So first, will I be able to do that? I'm sort of newbieish at all this, so forgive a dumb Q.

Then, after watching your demo:

- I've gone to G+ and done a lot of hangouts. In the demo you said something about the hangout showing up in the video within the plugin...on my own site in your plugin? Is that right? So I'm running the webinar from my site?

- Will the webinar or can the webinar be private, like if I'm running a group coaching sesh?

- If people sign up through Facebook, I don't get the leads, correct?

- You said your mail service can send up to 200 emails a day. What if more than 200 people are signed up and you want everyone to get a reminder an hour prior to the webinar? What do you suggest?

Thanks, - as soon as I get the answers, I want to buy it before the $47 goes up!

PS Your webinarexpress.com page is beautifully designed.
- Thanks
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terrep263 10 years ago

Have tried to contact Support are you guys out of business?
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iKozma

10 years ago

I have Webinar Express. I bought everything. Plugin, Masterclasses, Development Rights. And I use it. However there was some bonuses, I am missing those, since they are not in the back office. Tried support, no respond. Why?

Thanks
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cc4u

10 years ago

Originally Posted by iKozma

I have Webinar Express. I bought everything. Plugin, Masterclasses, Development Rights. And I use it. However there was some bonuses, I am missing those, since they are not in the back office. Tried support, no respond. Why?

Try logging in to the members area again and look for the new support email address. However, I raised a ticket 4 days ago and still have received a response yet!

Thanks

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karlruegg 9 years ago

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stevedj

10 years ago

I sent you a message about this concern when I purchased. I look forward to trying out the plug in and posting an honest review.

Steve

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robertorod

10 years ago

Mark,
I know you are selling a Lite Version, a Professional and a Developer's.
The Developer's does not appear on the sales page. If I want to get the Developer's do I have to buy any of the two before? If yes, could I buy the Lite and jump then to the Developer's?
I am trying to save me some money of course, if possible

.
Thanks

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markthompson

10 years ago

Originally Posted by robertorod

Mark,
I know you are selling a Lite Version, a Professional and a Developer's.
The Developer's does not appear on the sales page. If I want to get the Developer's do I have to buy any of the two before? If yes, could I buy the Lite and jump then to the Developer's?
I am trying to save me some money of course, if possible

.
Thanks

The short answer is yes. Regardless of if you purchase the Lite or Pro, the developer version will come out to the same price ($20 more if you go through the Lite version).

The developer rights is an upgrade from your Personal license that will give you the rights to install/use on client sites.

Thanks,
Mark

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robertorod

10 years ago

Anthony,
Could you tell me how much is the Developer's version?

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markthompson

10 years ago

The developer rights is $47 if you purchase the Pro version, $67 if you purchase the Lite version.

Mark

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Kegandrew 10 years ago

Originally Posted by markthompson

The developer rights is $47 if you purchase the Pro version, $67 if you purchase the Lite version.

Mark

Hi Mark Thompson. I would really appreciate you responding to my PM.
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SuperAffiliate

10 years ago

Hey guys!

I remember when Mark came out with Bonus Press a couple of months ago. I jumped on it.. tweaked it a bit, and made around 500 sales.. That's UNHEARD of.

I want you to view Mark's products as completely mold-able.. flexible.. to fit your marketing fantasies.. You dream it - it can be done!

Some people see the pitch and think .. ok.. that's exactly what I have to use it for.

BUT I use it for something completely different:

SUPPORT!

I have live trainings.. customer support.. newbie questions..

ALL those can easily be a Google Hangout, and I have been using Google Hangout for this purpose.. so it's nice to have a plugin that can make my Google Hangout's look pretty!

Just some nibble-on food for ya. You get what you focus on!

Thanks!
Kit

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stevedj

10 years ago

The initial posts and those following were of an inquisitive nature. I don't think there is any problem in sharing a thought in a forum, isn't that why we are here? I said straight out that I had not even installed the product, so this wasn't a response to the product itself...rather the confusion that it wasn't being used in the next upsell I was offered. I see nothing wrong with commenting and opening discussion on that one fact. That is all. To say I was bashing the developers just isn't true.

Steve

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Russell Hall

10 years ago

Originally Posted by stevedj

The initial posts and those following were of an inquisitive nature. I don't think there is any problem in sharing a thought in a forum, isn't that why we are here? I said straight out that I had not even installed the product, so this wasn't a response to the product itself...rather the confusion that it wasn't being used in the next upsell I was offered. I see nothing wrong with commenting and opening discussion on that one fact. That is all. To say I was bashing the developers just isn't true.

Steve

I agree Steve and think that your original comment was valid and relevant.
Last week I bought Walt's Hangout Plugin and then within days got an email from Mike Johnson saying that Webinar Express was being released and what a top product it was. Only because I know Mike to be a straight up guy who's word is honest and true did I check out Webinar Express and saw the value in the features and in the fact that Mark & Team only put out really solid software so I knew it would be good so I jumped in and purchased without further hesitation.
I too was intrigued to see the first webinar in the member area being hosted by GTW,.. in fact I was shocked as I thought this was in very poor taste and just a trifle stupid by someone(s) that ought to know better.
It sure didn't deter me from staying with the product and I never once thought "oh this is so terrible,- I must refund". I did submit a tongue-in-cheek ticket about it and got a nice reply which basically concluded that Mario Brown had an account with GTW and as it was basically his webinar decided to use the resources he already had.
I don't think it's a big deal and I have no doubt we'll see Mario actively using Webinar Express in due course. That said,.. it did cause a bit of a stir but in a way its a good thing as it just draws more attention to an excellent product (maybe they did it deliberatley to cause a sensation?).
As for Walt's Hangout plugin I am also keeping it as its a great product and has merits of it's own that make the plugin a valuable and worthwhile tool in its own right along side Webinar Express. Added to that is the fact that Walt is also a stand up guy who is committed to the product and in helping all members get the most value from it. So to those who already have or are looking at either product I'd say that they both have strong merit and I'm sure delighted with both and glad to have them both included in my list of tools.
I look at it this way,.. for around a hundred bucks (give or take a bit depending on when and what you bought) you could own both products and that's a very (rather, extremely) low investment to be making in order to connect with your audience and markets for a fraction of what you had to previously spend every month up until now. If it was triple that price it would still be great value!

We hear the expression "game changer" a lot,... but these products certainly carry that credential without any doubt in my mind.
Thanks again Steve for starting this thread and for adding true value to all warriors in that we can openly discuss anything relevant within the IM sphere and benefit from such dialogue in a meaningful way!

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harrydog 10 years ago

Hi Everyone
Firstly doe anyone have any help and advice on Google Hangouts itself. Everything works fine through both of the Plugins that are being discussed but when I try to share my screen in google hangouts everything just freezes and I have to switch off my PC to get it going again. This is very frustrating as I want to do webinars where I have powerpoint up as well as video streaming. I dont think its anything to do with the plugins but more to do with google hangouts.
Any suggestions?

I Have purchased both the hangout plugin and webinar express. Both are excellent plugins but both are missing something.

Hangout - the landing page designer is quite poor ( do think they are updating this soon), but the actual integration with Google Hangouts is much better. The community side of things is much better than Webinar Express and the webinars they have done are actually on google hangouts so they are using their own product to do he webinars. The guest speakers are also very good and add a lot of value.

Webinar Express - this is a very slick interface and is extremely easy to use. The landing page designer and options are far better than Hangout but it lacks the integration with google hangouts. Also the integration with livefyre is very good.
Dont like the fact that within the product that I have paid good money for they are then selling Webinars to show you how to utilise the product and make money out of it. I would have thought that these webinars would be free to members - but perhaps thats just me being naive
- Thanks
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Rok Solid

10 years ago

Hey folks

Please forgive the silly questions..

I've never used Google Hangout (had to Google it just to find out what it is). So I'm a super noob when it comes to hosting webinars. Here are a couple things I'm not clear on:

1. Does this plugin allow you to host a webinar for free (other than the cost of the plugin)? And if so, considering I have no idea how to set this up, is any training included with the purchase?

2. Would this solution allow me to host a webinar for my subscribers and invite someone else (like a JV partner) to speak to the group?

Thanks
Ricky

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Willie Crawford

10 years ago

Originally Posted by Rok Solid

Hey folks

Please forgive the silly questions..

I've never used Google Hangout (had to Google it just to find out what it is). So I'm a super noob when it comes to hosting webinars. Here are a couple things I'm not clear on:

1. Does this plugin allow you to host a webinar for free (other than the cost of the plugin)? And if so, considering I have no idea how to set this up, is any training included with the purchase?

2. Would this solution allow me to host a webinar for my subscribers and invite someone else (like a JV partner) to speak to the group?

Thanks
Ricky

Yes to both of your questions Ricky.

You get training inside the membership site, plus lots of additional
training in several bonuses.

You could host a webinar with guest experts.

Willie

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RealtimeAlex

10 years ago

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markthompson

10 years ago

Originally Posted by RealtimeAlex

Hello,

I use GotoMeeting for webinars and to support my customers. For support, I can invite them a meeting, make them the presenter, ask for keyboard and mouse control and control their screen as needed. GotoWebinar has these features as well. Can this be done with WebinarExpress?

Also, with WebinarExpress:
- Can attendee raise hand?
- Can it be made white label?

Hi Alex,

Great question. Right now we do not have that capability. GTW utilizes a desktop app to control that. WebinarExpress is a web page that has webinar functionality built on the page.

We are going to look into additional features like that for the future. Currently we have the Q&A feature built-in or 3rd party chat integration.

Luckily as Google Hangouts continues to improve so will WebinarExpress :-)

Mark

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mhdeaton

10 years ago

That's pretty funny, and BTW I was grandfathered in to the old pricing for gotowebinar. I pay $99 a month for 1,000 attendees. Im so lucky to be locked in at that price!

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markthompson

10 years ago

Originally Posted by mhdeaton

That's pretty funny, and BTW I was grandfathered in to the old pricing for gotowebinar. I pay $99 a month for 1,000 attendees. Im so lucky to be locked in at that price!

Me too...I pad $79 for the 1000 person account. Unfortunately for most people they don't have this discounted special that was available for a short time.

Hence why we built this solution :-)

Mark

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techservice 10 years ago

If you can't afford GTW the chances are you are not a the level where you can sell from webinars.
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- Kuma 10 years ago
  
  Originally Posted by Big Energy
  
  If you can't afford GTW the chances are you are not a the level where you can sell from webinars.
  
  When you watch Mark´s sales video there is a "call to action" function from which attendees should be able to buy.
  
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- mike_lucas 10 years ago
  
  Originally Posted by Big Energy
  
  If you can't afford GTW the chances are you are not a the level where you can sell from webinars.
  
  very well said
  
  Thanks
  
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DaveWilliams1

10 years ago

This kind of software was needed for a long time. Keep up the good work, guys!

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seomike

10 years ago

Mark has cleared things up indeed.

Thanks Steve for starting this topic!

I ended up purchase WebinarExpress Pro

I'll use WebinarExpress for our author's (e)book presentations

.

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Gary Ning Lo

10 years ago

Weird.. very bad move from his part.

For me, it looks like you were subscribed to one of his other list where he was promoting this MMO with goto webinar.. Looks logical that he would want to promote MMO with goto webinar has its used a lot more than his service.

Cheers,

Gary

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stevedj

10 years ago

I played around with the Webinar Express plugin on Friday and so far, am finding it to be excellent. I'll have more of a review after I use it during a live event, but set up and customization plus features make this is a very valuable plug in for any marketer to have in their arsenal....More after I use it more though.

Steve

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stevedj

10 years ago

Does anyone think Hangout Plugin is worth having along with Webinar Express? I only have Webinar Express and would like to know if it is necessary.

Thanks.

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Paul Clark

10 years ago

Take a look at these videos of Hangout Plugin vs Webinar Express

Part 1

WebinarExpress Vs. Hangout Plugin for Google...

Part 2

Hangout Plugin vs. Webinar Express Part 2 -...

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moniquecloutier 10 years ago

[QUOTE=Paul Clark;8161833]Take a look at these videos of Hangout Plugin vs Webinar Express

Hi John,

I left you comments on your review videos on YouTube.

I also Subscribed to your YouTube One Channel for future updates.

This is me = /MoniquesFriends
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- faithsloan 10 years ago
  
  Faith Sloan here.
  
  I purchased the product around 7:30am EST.
  I sent an email to support in regards to not receiving the product.
  Here is the beginning of the email i sent you, Mark.
  ----
  I purchased WebinarExpress using paypal, and when returned back to the site, I received a blank page.
  Please send product link.
  
  See paypal receipt below
  (stuff deleted)
  
  Please check your support email for all of my particulars and hook a sistah up.
  
  Thank you much!
  
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faithsloan

10 years ago

One of the things I miss is the ability to schedule LIVE webinars in more than 1 time slot. I know how to work around it in the Hangout Plug-in. simply create a new entry and have a new registration page, count down clock etc. Then add the link in the content. Not ideal by any means.

Do we have the ability to do this in WebinarExpress? Or do I have to create an opt-in registration page for 11am, for example, AND for 8pm?

If so, anyone can recommend best practices?

I don't mean replay. I mean LIVE.

Thank you in advance.

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faithsloan

10 years ago

Well I am not sure how I can get Mark to give me a product link. The product looks great and I NEED IT NOW! But his support definitely needs improvement.

I may simply dispute paypal payment and use the hangout plugin since i already purchased that as well. It actually works.

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Kegandrew 10 years ago

[DELETED]

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- faithsloan 10 years ago
  
  With all due respect, Kegandrew, I do not know what product you purchased nor the situations around your issue with support nor the product.
  
  So my actions and decisions will be based upon what I see. And I can't judge the product since I don't have it. I can judge support because as of this moment, I still have received ZERO communication.
  
  With that said, I am disputing the transaction and will continue to use the HangoutPlugin. My support questions are answered extremely quickly. And I have sent at least 4 requests and they are amazing over there.
  
  Mark should probably take a page from their support book because without support, no viable company regardless of how great the product is, can survive.
  
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maderemark

10 years ago

Interesting discussion. I'll continue to follow this.

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Kegandrew

10 years ago

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abashashim 10 years ago

[DELETED]

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faithsloan

10 years ago

Well this SUCKS. LOL!

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faithsloan

10 years ago

and i can't get the durn product link or a response from Support. Are you freakin kidding me? I mean like SERIOUSLY????!

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stevedj

10 years ago

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seomike

10 years ago

Originally Posted by stevedj

Next, they have "Powered by Webinar Express" branding on all of the pages of the live product without an option to turn it off. Not happy about that, and still waiting to hear back.

Steve

Steve,

Have you tried:

Extra Settings -> Edit Footer Settings -> WebinarExpress Footer Branding -> Show Branding/Hide Branding

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internetmonkey

10 years ago

Too bad hearing all this. Was looking forward to trying out the product. Powered by on a paid product is a no go for me.

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stevedj

10 years ago

Hoping to hear back. I'll keep you all posted. Hoping for resolution as this product has potential.

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Joshster

10 years ago

Guys, why all the negativity?

Mark and his products are well known among marketers for great support.
You all seem to not know much about him or this business.

It is in the middle of a major launch, wait a few days and you will get your answers.
If not you have 30 days to get your refunds.

Edit: You are not dealing with a large company or paying large company prices. Please take that into consideration when expecting service. One day when you guys promote your own products you will understand this

To the people on page 2 of this thread (above): It would be my guess that Mark would rather not have cry babies as customers (and I completely agree)...Although he probably won't say it in so many words...

Chill out while the rest of us enjoy these great products

Peace out.

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stevedj

10 years ago

Originally Posted by Joshster

To the people on page 2 of this thread (above): It would be my guess that Mark would rather not have you cry babies as customers (and I completely agree)...Although he probably won't say it in so many words...

Chill out while the rest of us enjoy these great products

Peace out.

Not appreciating being called a "Cry Baby". All concerns listed above are completely valid when purchasing a new product and it doesn't work properly. Still have not heard anything back from tech support or otherwise after 48 hours either.

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Paul Myers

10 years ago

Here's another warning to you. My post warning about Mark was removed with no explanation. Makes you wonder about Warrior Forum as well.

For you moderators who decide to act in this manner, it validates my complaint about Mark. I will not buy from him again.

It also makes me nervous about how honest things are here on the forum.

You mean the off topic personal attack that violated a decade-old posted rule? THAT post of yours?

Yep. That's always a clear sign of some sort of evil conspiracy.

Go to Main Discussion. Open the very top thread on the page. The one labeled http://www.warriorforum.com/main-int...rum-rules.html

Read the very first rule. That was originally posted here in, if memory serves, 2002. The rules thread got accidentally deleted during some maintenance and was replaced with an exact copy of the original earlier this year.

Rule #1 isn't new. And you'll note that we don't claim to take sides on whether a posted attack is based on a legitimate complaint or not. We delete them, precisely because there's often no way for us to know, and this isn't the place for that stuff.

If the mods were in collusion with him, do you think this thread would have been left posted?

Stick to the product and you're fine. Turn it into a Rule #1 violation and this one will go away, too.

Paul

Edit: This was in response to a comment which has since been deleted by the original poster.

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faithsloan 10 years ago

are you kidding me?

When I go to a restaurant and order sushi and plum wine, I expect just that. Then I pay the bill. I get excellent customer service when my water glass is partially empty. I get wasabi when I ask for it and I get more ginger if I so desire.

When I purchase a product that i NEVER received and I send a support ticket and multiple emails, I expect the durn product. No product, no response, no nothing.

I say that you, sir, are out of line. It is not negativity when you speak the facts. Negativity is someone who is an incessant whiner when he has no justification. Folks who claim negativity when presented with facts are just barking up the wrong tree and need to simply mind their own business.

Again, I have not received the product, I have yet to receive a response from customer service, and even though $27 isn't earth shattering, I disputed the purchase with PayPal. What did you expect me to do? Cower in a corner and say "Oh well. Dem's da breaks"?

So Joshster, stop being a Jokester. Prelaunch, Launch or Postlaunch... customer support is key. Product deliverability is key. At least that is how I run my business and so do many others. If not, they are quickly OUT OF BUSINESS.

Crybabies? Are you SERIOUS? You certainly can't be. That is asinine.

Best to you!
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internetmonkey

10 years ago

Originally Posted by Joshster

Guys, why all the negativity?
To the people on page 2 of this thread (above): It would be my guess that Mark would rather not have you cry babies as customers (and I completely agree)...Although he probably won't say it in so many words...

You can't be serious, right? People trying to do the service of warning others about spending money on this product because they have not received either the product or a support response in over 24 hours they are "cry babies"? Please elaborate.

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seomike

10 years ago

Originally Posted by faithsloan

correction: over 48 hours no product nor response
but i receive spam emails. very responsive.

Faithsloan,

I've also received these mails from Anthony Devine (Mark's business partner) after purchased the plugin. So i asked him for an ETA on Google Hangout API integration. Anthony replied within 24 hours. So maybe you should reply on one of those mails, and get his attention.

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faithsloan

10 years ago

Originally Posted by seomike

Faithsloan,

I've also received these mails from Anthony Devine (Mark's business partner) after purchased the plugin. So i asked him for an ETA on Google Hangout API integration. Anthony replied within 24 hours. So maybe you should reply on one of those mails, and get his attention.

Well I already deleted the emails and unsubscribe. Again, I should not have to chase a business owner for a product I have purchased and not received.

I do want the product because I see its value. I don't need support as to how it works since I am a software engineer of 30+ years. I just want the durn product! LOL!

Since I did a dispute, I should just go re-purchase. And the funny thing is that the guy that promised me the bonuses never responded to me either. Maybe this is an omen saying "Faith, stick with the Hangout Plugin. doooo dooo dooo do (music)" LOL!

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stevedj

10 years ago

Originally Posted by faithsloan

Well I already deleted the emails and unsubscribe. Again, I should not have to chase a business owner for a product I have purchased and not received.

I do want the product because I see its value. I don't need support as to how it works since I am a software engineer of 30+ years. I just want the durn product! LOL!

Since I did a dispute, I should just go re-purchase. And the funny thing is that the guy that promised me the bonuses never responded to me either. Maybe this is an omen saying "Faith, stick with the Hangout Plugin. doooo dooo dooo do (music)" LOL!

You're missing out. Webinar Express is AWESOME Faith.

Steve

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rkcc4

10 years ago

Originally Posted by Joshster

Guys, why all the negativity?

Mark and his products are well known among marketers for great support.
You all seem to not know much about him or this business.

It is in the middle of a major launch, wait a few days and you will get your answers.
If not you have 30 days to get your refunds.

Edit: You are not dealing with a large company or paying large company prices. Please take that into consideration when expecting service. One day when you guys promote your own products you will understand this

To the people on page 2 of this thread (above): It would be my guess that Mark would rather not have cry babies as customers (and I completely agree)...Although he probably won't say it in so many words...

Chill out while the rest of us enjoy these great products

Peace out.

I could not read this and not reply, any products I bought from Mark have evaporated, help desk gone, domains unregistered and tools that don't work (because of callback to non existent domain).

What I DID get was a prolific amount of spam, I used dedicated emails for each product and each time I got spam to those emails from many 3rd parties. I expect a marketer to email me not to give my email away.

He should make sure that a product is ready for market rather than use paying customers as guinea pigs, on WF people do this all the time, they have an early bird list, reviewers and beta testers.

You have only to look at Mark's WF profile to see people complaining about products and refunds.

Oh and we are all Cry Babies! What you are really saying is that if you are dumb enough to buy from him you should not really expect any SERVICE.

Yet the one thing big and small businesses have in common is that good service results in repeat business, while poor service results in a bad rep.

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rkcc4 10 years ago

Oh and as for the product, I attended a webinar given using Webinar Express and the organiser (A seasoned marketer) was struggling and complaining about it.
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Russell Hall

10 years ago

Originally Posted by rkcc4

I could not read this and not reply, any products I bought from Mark have evaporated, help desk gone, domains unregistered and tools that don't work (because of callback to non existent domain).

What I DID get was a prolific amount of spam, I used dedicated emails for each product and each time I got spam to those emails from many 3rd parties. I expect a marketer to email me not to give my email away.

He should make sure that a product is ready for market rather than use paying customers as guinea pigs, on WF people do this all the time, they have an early bird list, reviewers and beta testers.

You have only to look at Mark's WF profile to see people complaining about products and refunds.

Oh and we are all Cry Babies! What you are really saying is that if you are dumb enough to buy from him you should not really expect any SERVICE.

Yet the one thing big and small businesses have in common is that good service results in repeat business, while poor service results in a bad rep.

Yes,.. I think these are all very fair comments.
Mark seems like a nice guy but he does tend to overdo the email dispatches promoting his and other affiliate products (a pet peave of mine) when actually people register to product lists for product support and directly relevant offers (not to be taken to the extreme).
As for the comment from Joshter
"It is in the middle of a major launch, wait a few days and you will get your answers.
If not you have 30 days to get your refunds."
What does "it is in the middle of a major launch" mean?. Does the "it" refer to Mark (who is grantedly quite regularly in the middle of some major launch) or does the "it" refer to the Webinar Express product?.. which actually launched a couple of months ago and has long since passed the launch phase (evidenced by the influx of emails from several affiliates and the Developer that appeared and disappeared within the first 2 weeks in June).

It's really not fair to refer to warriors or IMers with legitimate issues as cry-babies. That mentality seems to be prevalent when a marketer has made so many sales and profits and has so much forward inertia that he/she feels like they can get away with mistreating customers and giving shabby service.
Not saying that Mark is such a guy but for someone else to come on here and make such an inference is entirely irresponsible and inappropriate.

I have Webinar Express and am very happy with my purchase as I got in when the price was $47. TBH I haven't used it yet but I have every confidence that it will perform as required.
That said,.. product support and ongoing development are very important so I just hope that Mark will rise to the call in that regard.

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stevedj

10 years ago

I have figured out how to get my Countdown timer working (the problem was on my end, not the plugin) and the footer IS editable! Although customer services is really poor, it should not detract from the plugin. From what I see so far, it is AWESOME! Nice job Mark and team. Just hope you can get your support desk together....this plugin is just what we needed!

Steve

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JennyLon

10 years ago

Folks just discovered there is a well know Marketing guy called Jason Fladlin who is also an expert using google hangouts he just did this week a very interesting Google hangouts video all about google hangouts! He also interviews Walt Bayliss who created hangouts plugin...

They discussed big mistake that people make with hangouts and the massive benefits from using google hangouts to grow your business and your presence and profile online..Fascinating

How to monetize, build your list and take the power of Hangouts to a new level and how google automatically pushes you to the top of search engines and SEO which is really eye opening...well worth seeing!

wow, never realized how powerful hangouts can be...I am very new to IM and not at all techie inclined either so using the new plugins discussed here could be incredibly Useful

Anyways, Go to youtube insert Jason full name, followed by words: 'google hangout' and see the various vids by date order or one of the latest...or see Superhero Summits - YouTube

Now imagine using some of their ideas you heard (plus yes he has a course to plug in this vid as well sounds good actually) Especially combined with webinar express and or the other plugin

(That said, but do we really need them I guess is the debate or which one is overall the best option?)

Share your thoughts on this as well as what they said in the youtube various vids....
Jenny

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cypherslock

10 years ago

All I can say is the negativity is astonishing. People do seem to like to jump the gun here! I've bought several things from Mark (List Eruption, WP Social Tracker, WebinarExpress, and considering BonusPress). Each time I've always gotten my purchase and tickets have been responded to within (surprisingly) a couple of hours.

I can't wait to see the new features they're coming up with in the next couple weeks. Grab the $47 dollar version, definitely worth the cost. Mario had a members only webinar today which had amazing content in it, taking you by the hand and showing you how he gets people in and engaged. Worth it!

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jonb

10 years ago

I bought it, and I love it. No problems with the delivery and it works exactly as advertised. The new features will make it even better. $47 very well spent, IMO.

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moniquecloutier

10 years ago

I have been otherwise occupied the last few days.

My product research of Webinar Express did uncover this important stuff ....

Be careful ... when you Create New Webinar, the Name of Webinar you give each will become part of the Webinar URL which is what you give to participants to come to your events.

If you want to do a series of events which will use the same title, think ahead.

Each new event created if you use an identical title, will tack on a -2 or -3 or -4 etc to the end of your link text.

In the Pages section of your Wordpress Dashboard, if you just delete Pages from Alland you want to reuse a title/slug without having a -2, -3, -4 etc tacked on, you will not be able to delete altogether.

It would look like you fixed the issue but you didn't.

Have you guys seen what I am talking about here?

Well, to fix it, you have to go into your Pages Trash and Delete Permanently to be able to reuse the title / slug.

Now I also updated the plugin today and here is what I saw ...

Webinar Express now allows you to Create a Webinar, then Add New Blog Page and choose instead to show on that new page your chosen webinar campaign instead of what you might type in there.

IMPORTANT
Did you know that when you install Webinar Express, it pushes all your Pages into your Pages Trash folder?

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JennyLon

10 years ago

Originally Posted by moniquecloutier

Now I also updated the plugin today and here is what I saw ...

IMPORTANT
Did you know that when you install Webinar Express, it pushes all your Pages into your Pages Trash folder?

Gosh, Webinar Express from what you said- has some serious flaws by the sounds of things...
What the heck it adds your pages to Trash bin?

Oh my gosh that's a huge concern and nightmare having to go through them all to check everything is back in order...
WOW!

Originally Posted by moniquecloutier

I have been otherwise occupied the last few days.

My product research of Webinar Express did uncover this important stuff ....

Be careful ... when you Create New Webinar, the Name of Webinar you give each will become part of the Webinar URL which is what you give to participants to come to your events.

If you want to do a series of events which will use the same title, think ahead.

Each new event created if you use an identical title, will tack on a -2 or -3 or -4 etc to the end of your link text.

In the Pages section of your Wordpress Dashboard, if you just delete Pages from Alland you want to reuse a title/slug without having a -2, -3, -4 etc tacked on, you will not be able to delete altogether.

It would look like you fixed the issue but you didn't.

Now I also updated the plugin today and here is what I saw ...

IMPORTANT
Did you know that when you install Webinar Express, it pushes all your Pages into your Pages Trash folder?

Thanks

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WisdomAndHealth

10 years ago

Wow. Tough crowd...

I bought Webinar Express a few weeks ago. I've spent a lot of time creating a webinar, the content, etc. I had a lot of questions, and someone from support has answered everything in 24 hours or less.

Here is my resulting landing page: Arthritis and Dietary Supplements

I'm not marketing this webinar much because I want to run through the complete process to identify any other bugs or missing details or errors on my part. For example, yesterday I noticed that the Google Analytics JS is not working. I'll ping support about that later. That's not a big deal right now since WE captures funnel data.

But so far, I'm quite pleased with it.

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moniquecloutier

10 years ago

Originally Posted by WisdomAndHealth

Wow. Tough crowd...

I bought Webinar Express a few weeks ago. I've spent a lot of time creating a webinar, the content, etc. I had a lot of questions, and someone from support has answered everything in 24 hours or less.

Here is my resulting landing page: Arthritis and Dietary Supplements

I'm not marketing this webinar much because I want to run through the complete process to identify any other bugs or missing details or errors on my part. For example, yesterday I noticed that the Google Analytics JS is not working. I'll ping support about that later. That's not a big deal right now since WE captures funnel data.

But so far, I'm quite pleased with it.

I like your call to action ... Save Me A Seat!

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JennyLon

10 years ago

Folks what are the difference between Webnar express and Easywebinarplugin.com please?

They both use wordpress both seems real good BUT....The latter one actually look really good and was launched a while back ONLY just found it's info today and seems to do more over and above webinar express plugin?

Plus quite a few folk now had time to use it (Easy webinar one) and all kinks when first launched now seem totally ironed out, gosh confusing with these webinar plugins and googlehangout intergration etc working out pros and cons!

And the creator Casey at Easywebinarplugin here on this forum and his sales page for it is on the ball with his replies I asked within minutes he got back and just now PM him (now just waiting back to make my mind up based on his reply) oh and has great demo videos on his site and teaching. hence this does seem (in my opinion) now better choice

That said though, please give me/others here feedback one versus the other above mentioned and your thoughts?
and I will decide this weekend!

cheers Jenny

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cypherslock

10 years ago

I think he wants FAR too much for the functionality. $247 for a 10 site license? Ouch. Webinar Express does the same stuff for a one time cost of $47. $47 vs. $343 for the unlimited version. Easy choice I think. Looked at the Google Hangouts plugin too, but this offered more of the functionality I wanted and the pages look stunning.

Thanks
2 replies

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JennyLon

10 years ago

Thanks for feedback cypherslock yes agreed pricey although if you look there is a $97 one site 10 webinars at any one time option (frankly still a little steep... )

BUT, BUT, BUT.... From what I can see EasyWebinarPlugin (dot com) as mentioned does seem to still do dare I say it... quite a bit more over and above webinar express and neat useful stuff?

I quickly put together SOME key points below THAT webinar express seems to fall short on right NOW not doing these features but EasyWebinarPlugin does.

For example they (EasyWebinarPlugin) say:

Fully Integrated With Your Autoresponder. We Have Our Own Super-Smart Built In Notification Email System. (webinar express you have to pay a third partie )This Is The Best Way To Make Sure Your Attendees Get Notifications Prior To The Webinar Start Time And After The Webinar Has Concluded Because The Notifications Are Uniquely Designed For Each Individual Attendee Based On The Time Of Their Webinar... Your Autoresponder Can't Do This.

*Ever green Set Up function
Set Your Webinar ONCE And Have The Event Run As Often As You Want. Multiple Times During The Day, For As Many Days, As Long As You Want.
*Use Registrants Local Time Zone. This Prevents Those On The Other Side Of The World From Having To Watch Your Webinars In The Middle Of The Night!

*ACTUAL LIVE STREAM VIDEO Content For Webinar Events. If Someone Comes 20 Minutes Late To The Webinar They Are In Fact Coming 20 Minutes Late To The Event. It Is A Live Event.

We Also Accept Http (Downloadable) Videos So That If You Choose To Have The Webinar Start At The Beginning Of The Webinar Even If Someone Arrives 30 Minutes Late It Will Do So.

(Do not think webinar express does any of this above?)
Also:

**Split Test Your Webinar Registration Pages.*
*Clone Your Webinars From One Site To Another. Or its settings
Split Test Which Registration Pages Work For Your Attendees.

**Get An Instant Reminder When Someone Registers For Your Webinar. You Will Know Which Webinar Was Registered For And When.

**The Dynamic Attendee List Option... Populates Real Time Visitors Into A List On Your Webinar Page When Watching Right Now Or You Can Use The Simulated Viewers List Option For More Social Proof. (add dummy names so as to look quite a few attended etc)

Actually Kinda like that cheating er yes, but sometimes maybe real handy... webinar express I don't think does this feature?

Anyways these were just some of the things I spotted that this plugin does seem to do more that webinar express right now and seems to me very handy?

Anyone's thoughts/feedback?
Jenny

Originally Posted by cypherslock

I think he wants FAR too much for the functionality. $247 for a 10 site license? Ouch. Webinar Express does the same stuff for a one time cost of $47. $47 vs. $343 for the unlimited version. Easy choice I think. Looked at the Google Hangouts plugin too, but this offered more of the functionality I wanted and the pages look stunning.

Thanks

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LMSMarketing 10 years ago

Webinar Express is now priced at $297... fyi
- Thanks
- 1 reply
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- Russell Hall 10 years ago
  
  Originally Posted by LMSMarketing
  
  Webinar Express is now priced at $297... fyi
  
  ...and I reckon that's the price it deserves to be at least, considering the awesome job that it does! (just my .02c)
  
  [ 1 ] Thanks
  
  Signature
  
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seomike

10 years ago

Jenny, as far as i know EasyWebinarPlugin's core engine is server based. The plugin connect to Casey's server... so on server timeouts or crashes whatsoever ... well, fill in the blanks. Webinar Express plugin is "standalone"

. Mark and Devine will update the plugin soon. Here's Mark Thompson mail on this: [ ....Here are a few features we are looking to add in the next few weeks:

- Live "Automated Replays - Will allow you to play
a recorded webinar but simulate it so it looks live
to the attendees

- Make the Free Gift optional on the Live Webinar
Page

- Add a few more Designs/Templates, that are mobile
optimizes/responsive

- Direct Google Hangouts API connection, so you can
create hangouts directly inside WebinarExpress

Thanks again for everyone's purchase and look forward
to seeing many of you guys on the free bonus webinar and
Masterclass Series!

Thanks,
Mark, Anthony, Dylan ....]

Thanks
1 reply

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COMRECS.NET

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Kegandrew 10 years ago

My only question is: Do You Want Support? Check and see how responsive the product creator/promoter is. It has already been said that the Webinar Express owner is very unresponsive and will not support his products after the sale.
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seomike

10 years ago

Kegan, i hope you wrong... anyway time will tell.

Thanks

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COMRECS.NET

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hardline

10 years ago

Does this do automated webinars or is it just a replacement for live webinars from GTW?

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Call Loop ⇐ "Aweber for voice broadcasting and SMS marketing"

AutoTeleseminar ⇐ Automate Your Teleseminars

AutoWebinar ⇐ Automate Your Webinars

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cypherslock

10 years ago

It does do automated webinars. They've updated it.

Thanks
1 reply

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halbertech 10 years ago

I suppose it could be a little unnerving creating a viable alternative to webinars and the first webinar you're invited to comes from gotomeeting, but when I pause and think about it it really doesn't matter what the development team uses, so long as it works for your business.

I really didn't know what to expect when this came out, but I was really impressed! The attention to details which allow any stream not just google hangouts to be used like a webinar is just ingenious. I now have done 5 webinars and the response I received was so positive.

The other competing product when this one was released was good but in my opinion webinar express blew it out of the water.

For me, the Webinar Express team knocked it out of the park on this one!
- [ 1 ] Thanks
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WisdomAndHealth

10 years ago

Well, I just ran my first Webinar Express webinar.

It worked flawlessly. I really liked the Live Q&A.

I had some sound issues, but that's an issue on my end. I sounded a bit like I was on a cell phone.

Now I'm going into YouTube and try to edit the video a bit.

Else, compared to GoToMeeting, I'm thrilled to have this tool in my marketing arsenal.

Thanks
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DJInBoise

10 years ago

Have you tried creating registration for a new webinar? I'm wondering if you have the same issue that I do. It redirects to the thank you page of the prior webinar and not the webinar they are registering for. Thanks.

Originally Posted by WisdomAndHealth

Well, I just ran my first Webinar Express webinar.

It worked flawlessly. I really liked the Live Q&A.

I had some sound issues, but that's an issue on my end. I sounded a bit like I was on a cell phone.

Now I'm going into YouTube and try to edit the video a bit.

Else, compared to GoToMeeting, I'm thrilled to have this tool in my marketing arsenal.

Thanks

Signature

DJ Smith | Boise, ID
Affordable WordPress and Web Hosting Solutions | GreenHost USA
Social Media Author | Promote Your Business Or Cause Using Social Media

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DJInBoise

10 years ago

I have WE and have used it for one webinar so far. But when I went to create the 2nd and 3rd webinar I came across an issue. I have e-mailed support and waiting to hear back but it's been several days. What happens is the user gets taken to the thank you page of the previous webinar and not the thank you page for the webinar they are registering for. Any who has the plugin had that issue and know a fix? Thanks!

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DJ Smith | Boise, ID
Affordable WordPress and Web Hosting Solutions | GreenHost USA
Social Media Author | Promote Your Business Or Cause Using Social Media

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mbacchi

10 years ago

Hi guys,

The price went up, from 47 dollars to 297,00. For this price there are many other options...

What are your thoughts about the price and other options?

Thanks

Thanks

Signature

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cypherslock

10 years ago

Like what? And remember that price is still a one time fee. I get the sense that sometimes, just sometimes, the IM community is cheap..knowing the price of everything but the value of nothing.even when spending a few hundred gets you software that will make you thousands (Camtasia studio too).

Even at 297 it is a steal compared to 99 a month for the basic go to webinar (100 seats) and $500 a month for up to 1000. Having said that I'm glad I jumped in when it was $47 for the dev edition

[ 1 ] Thanks

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cypherslock

10 years ago

Absolutely right, Russell! Having said that, I'm glad I got the dev version @ $47 rather than $297...

Thanks

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terrep263

10 years ago

Last Email Sent was August 14 and still no reply.

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sunnysmiles

10 years ago

My 2 cents.

I believe the product is great, easy to use, lots of functionality and the pages look stunning.

I also believe that at $297 it is too pricey (I got it at launch and paid a fraction of that).

There hasn't been any updates or anything, which makes me think it's not going to be a well supported plugin. I personally have not had a single problem with it, so I never needed to contact support, and can't tell you if that's any good.

Sitting on the fence? I love Webinar Express, but I probably wouldn't spend $297, if I wasn't already making money with it (which is where you'd be if you were considering buying it, right?).

Thanks
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speedfrog

Banned 10 years ago

Originally Posted by sunnysmiles

My 2 cents.

I believe the product is great, easy to use, lots of functionality and the pages look stunning.

I also believe that at $297 it is too pricey (I got it at launch and paid a fraction of that).

There hasn't been any updates or anything, which makes me think it's not going to be a well supported plugin. I personally have not had a single problem with it, so I never needed to contact support, and can't tell you if that's any good.

Sitting on the fence? I love Webinar Express, but I probably wouldn't spend $297, if I wasn't already making money with it (which is where you'd be if you were considering buying it, right?).

I was going to buy this but your concern makes me nervous. I just got an email from Mark about a outsourcing webinar and noticed he is not even using this Webinar Express for his webinars he is using Leadpages so that gave me reason to pause. That does not seem like a very good endorsement. Guess I'll hold off.

Thanks

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Kegandrew

10 years ago

Today has been exactly 90 days since I contacted Mark. He has not responded to this post or to my individual message. To say that he is a responsive or helpful marketer who is concerned about his customers would be a fabrication. How can you trust someone who has a history or promoting products that don't work right, won't respond to support requests and won't even respond to a basic request? He was very quick to get on this post and defend himself at one point. It is my experience that once you buy a product that Mark promotes you should not expect support for that product. It may be that he is expecting people to buy the product but then not use it.

Thanks

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WisdomAndHealth

10 years ago

I bought Webinar Express when it was $47. I've run two webinars with it (a third is this week). I really like it, but I've had a few minor issues, perhaps related to the recent WordPress updates.

I've also tried getting help from Support, but they've stopped responding for me as well. Oddly the members area is still open, and the home page (webinarexpress.com) says they're making improvements.

So who knows what's going on. Maybe the next version will be great. But it's a shame that Mark & Support has disappeared.

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cypherslock

10 years ago

They're dealing with server issues big time and are working on the next update (which will include automated webinars). I contacted Anthony Devine (one of the partners) at his gmail address (if you're on the buyers list, you've got it) and this is what he told me, and apologized for not getting back.

Thanks
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cc4u

10 years ago

Since putting in a support ticket about a problem with the plugin on the 13th of this month I have not had a response or even an acknowledgement. However, since putting that ticket in I have had 4 (automated) emails from Mark promoting another product he is involved in selling....does anyone here think I'll be parting with any more of my money for his products?

Thanks
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Russell Hall

10 years ago

Originally Posted by cypherslock

They're dealing with server issues big time and are working on the next update (which will include automated webinars). I contacted Anthony Devine (one of the partners) at his gmail address (if you're on the buyers list, you've got it) and this is what he told me, and apologized for not getting back.

Their "big time server issues" don't seem to have affected their efforts to promote and sell a myriad of other products. Personally, I don't think any decent marketer (especially the caliber of MT) can hide behind a "server issues" excuse for the extended periods of time that appear to be prevalent in providing required support!

Originally Posted by cc4u

Since putting in a support ticket about a problem with the plugin on the 13th of this month I have not had a response or even an acknowledgement. However, since putting that ticket in I have had 4 (automated) emails from Mark promoting another product he is involved in selling....does anyone here think I'll be parting with any more of my money for his products?

It really is such a dang shame when a capable marketer produces what overall is an excellent product and then just lets the upgrades and support slide.
Given the amount of income that Webinar Express generated for MT and add to that the ongoing sales potential even at $297 and it just doesn't make sense to let the product slide.
Why not hire out the upgrade and development to a capable team that can deliver? ... and if support response is an issue then why not hire a couple of more support agents (not expensive at all) so that customers are kept happy and so that the product maintains a high profile.
As you mention cc4u,.. happy customers make for repeat customers! It just doesn't make sense to not at least put in a decent effort to support customers to keep them happy and keep them buying new products you offer!

It would appear that MT is not as confident in using his own product for webinars as I've had invites from him for 2 webinars he ran in August (5 Methods to Re-Claiming Your SEO Rankings in 2013) and September (Commission King) which were both run using Go-To-Webinar!
There may be a solid reason for that but it sure doesn't bode to well when added to the less than enthusiastic reports here about dysfunctionality and lack of support.

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rkcc4 10 years ago

I totally agree with you Russell.

Many years ago I went into business with a guy who could sell in the format of "pile em high sell em cheap",

He never wanted to sell any type of technical services even though they were much more lucrative, this was because he just could not get his head around the processes needed for ongoing support and maintenance.

This is the same thing, people like this can manage a front end offer, an upsell, downsell, sidesell etc, but they never factor in the cost of support.

I have several products from this marketer that are dead and that is why I would not buy anything from him.

Some of the tools had call backs to domains that have not even been renewed, so they are dead in the water.
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speedfrog

Banned 10 years ago

Originally Posted by cypherslock

They're dealing with server issues big time and are working on the next update (which will include automated webinars). I contacted Anthony Devine (one of the partners) at his gmail address (if you're on the buyers list, you've got it) and this is what he told me, and apologized for not getting back.

Yeah... that's a gigantic load of crap. That is always the pat answer when something has been abandoned. I've learned that these guys abandon stuff a lot. The developer on this is was Dylan Jones a.k.a. Agency Scripts a.k.a a bunch of other names.

He was in trouble in here before for opening multiple accounts and if you have been in the WF for any length of time you know this is Dylan's M.O. I learned that lesson back in March 12' after buying his Local Fusion:

(http://www.warriorforum.com/warrior-...-go-go-go.html)

So write this on off too boys it ain't getting fixed.

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cypherslock

10 years ago

I'm just reporting what I was told...

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WisdomAndHealth

10 years ago

Yet Webinar Express is a darn good product that definitely fills a need.

If Mark is abandoning Webinar Express, I think someone should make him an offer to buy it. If someone put the right resources behind it (especially support), then it can be a real game changer.

The fact remains that current webinar systems are too expensive. Google Hangouts are there waiting to be used. WE provides the bridge needed to make it all work.

There's no doubt that Webinars are effective. It's a technology problem which Webinar Express has actually solved. It just needs some attention and support.

Hmm...

The other thing I noticed is that support for Mark's other products (List Eruption) has also disappeared. Again, it's a real shame because that is also a decent product.

Not to be morbid or anything, but is Mark ok? Alive?

Or has he just disappeared to some far-off, remote village, never to be heard from again...

Thanks
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cc4u

10 years ago

Originally Posted by WisdomAndHealth

Yet Webinar Express is a darn good product that definitely fills a need.

If Mark is abandoning Webinar Express, I think someone should make him an offer to buy it. If someone put the right resources behind it (especially support), then it can be a real game changer.

The fact remains that current webinar systems are too expensive. Google Hangouts are there waiting to be used. WE provides the bridge needed to make it all work.

There's no doubt that Webinars are effective. It's a technology problem which Webinar Express has actually solved. It just needs some attention and support.

Hmm...

The other thing I noticed is that support for Mark's other products (List Eruption) has also disappeared. Again, it's a real shame because that is also a decent product.

Not to be morbid or anything, but is Mark ok? Alive?

Or has he just disappeared to some far-off, remote village, never to be heard from again...

Never to be heard from again?....Since I submitted my support ticket, which he has STILL not responded to, I've heard from him 9 times promoting other people's products...it seems he IS still alive somewhere but skulking in the background!

Thanks

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cypherslock

10 years ago

They just sent out an announcement (not a promotion). You might want to check it out, new support email and a few other things. If you don't have it, let me know and I'll forward it to you.

Thanks
1 reply

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maderemark

10 years ago

Originally Posted by cypherslock

They just sent out an announcement (not a promotion). You might want to check it out, new support email and a few other things. If you don't have it, let me know and I'll forward it to you.

I did not get it. How long ago did you get it?

Thanks
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cc4u 10 years ago

It seems there is a new support system in place! Login to the member's area the new email address is on the support page along with the latest announcement!

I have just re-submitted my support ticket and look forward to getting my problem resolved!
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cypherslock

10 years ago

Today at 9 this morning. Check spam maybe? in any case here's what they said:

"Dear WebinarExpress Member, This is Anthony Devine, MarkThompson and Dylan Jones and we are writing you today to share some important news regarding the future of WebinarExpress and much more.
Ultimately, this will be great news for you because, first and foremost, we want to make sure we take care of our valuable customers, including you, which we believe we are doing here.
As both Mark/Dylan and Anthony's businesses evolve, we decided it would be best for Anthony to maintain and enhance the existing WebinarExpress product.
Mark and Dylan will be further developing the product, which will be under the new brand WebinarIgnition.
The good news is that if you purchased either the professional version of the WE plugin and/or developers license, Mark and Dylan will honor your license and you will also automatically receive any and all future feature enhancements and updates they make specifically to their plugin.
This gives you more options, and the freedom to choose between two great products. You, as the customer, benefit massively from this.
We believe this is a "win-win-win" decision for everyone, especially our customers, as all those with the professional version and/or developers license, will receive any future feature enhancements and updates both of us make to our respective Webinar platform plugins.
From a customer support perspective, if you have questions and/or comments related to WE, please send to ...and Anthony and his support team will answer same for you. (Important Note: Due to server migration issues, it became apparent that the old support email was not receiving all customer emails sent to it. Therefore, Anthony has set up his new support email, which is working as it should). Thus, please be sure to send your questions to his new support email.
If you have questions and/or comments related to WebinarIgnition, please send to....
Be on the look out for both WebinarExpress and WebinarIgnition updates in the near future."

[ 2 ] Thanks
3 replies

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WisdomAndHealth 10 years ago

I didn't get the email either. Interesting.
I haven't upgraded WP yet for fear that it will screw up my WE.
Has anyone upgraded WP to 3.6.1 and still have a functional version of WE?
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Joshster

10 years ago

@cypherslock can you advise what the subject line of this email was?
So we can hunt it down easily!

Originally Posted by cypherslock

Today at 9 this morning. Check spam maybe? in any case here's what they said:

"Dear WebinarExpress Member, This is Anthony Devine, MarkThompson and Dylan Jones and we are writing you today to share some important news regarding the future of WebinarExpress and much more.
Ultimately, this will be great news for you because, first and foremost, we want to make sure we take care of our valuable customers, including you, which we believe we are doing here.
As both Mark/Dylan and Anthony's businesses evolve, we decided it would be best for Anthony to maintain and enhance the existing WebinarExpress product.
Mark and Dylan will be further developing the product, which will be under the new brand WebinarIgnition.
The good news is that if you purchased either the professional version of the WE plugin and/or developers license, Mark and Dylan will honor your license and you will also automatically receive any and all future feature enhancements and updates they make specifically to their plugin.
This gives you more options, and the freedom to choose between two great products. You, as the customer, benefit massively from this.
We believe this is a "win-win-win" decision for everyone, especially our customers, as all those with the professional version and/or developers license, will receive any future feature enhancements and updates both of us make to our respective Webinar platform plugins.
From a customer support perspective, if you have questions and/or comments related to WE, please send to ...and Anthony and his support team will answer same for you. (Important Note: Due to server migration issues, it became apparent that the old support email was not receiving all customer emails sent to it. Therefore, Anthony has set up his new support email, which is working as it should). Thus, please be sure to send your questions to his new support email.
If you have questions and/or comments related to WebinarIgnition, please send to....
Be on the look out for both WebinarExpress and WebinarIgnition updates in the near future."

Thanks
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cypherslock 10 years ago

Sure Josh! It was:
[Important: Please Read] WebinarExpress Member Update
- [ 1 ] Thanks
- 1 reply
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- Joshster 10 years ago
  
  I found it before I could edit my question...Thanks for the heads up
  Mucho appreciated!
  
  Originally Posted by cypherslock
  
  Sure Josh! It was:
  [Important: Please Read] WebinarExpress Member Update
  
  Thanks
  
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rkcc4

10 years ago

Translation

We fell out about money and will now go our separate ways.

We are leaving the existing product with Anthony but with no income stream we don't expect him to be able to support it.

We are taking the same code, calling it something else and making lots of promises (never trust any marketing message or product that uses the word "massive") but really it is just vaporware.

Really just don't bother us with support and stop complaining about us, go ask Anthony because er "the server was down" YEH RIGHT.

I don't know Anthony but based on my experience of buying at least 3 products from Mark Thompson, I would rather put my trust in him.

Originally Posted by cypherslock

Today at 9 this morning. Check spam maybe? in any case here's what they said:

"Dear WebinarExpress Member, This is Anthony Devine, MarkThompson and Dylan Jones and we are writing you today to share some important news regarding the future of WebinarExpress and much more.
Ultimately, this will be great news for you because, first and foremost, we want to make sure we take care of our valuable customers, including you, which we believe we are doing here.
As both Mark/Dylan and Anthony's businesses evolve, we decided it would be best for Anthony to maintain and enhance the existing WebinarExpress product.
Mark and Dylan will be further developing the product, which will be under the new brand WebinarIgnition.
The good news is that if you purchased either the professional version of the WE plugin and/or developers license, Mark and Dylan will honor your license and you will also automatically receive any and all future feature enhancements and updates they make specifically to their plugin.
This gives you more options, and the freedom to choose between two great products. You, as the customer, benefit massively from this.
We believe this is a "win-win-win" decision for everyone, especially our customers, as all those with the professional version and/or developers license, will receive any future feature enhancements and updates both of us make to our respective Webinar platform plugins.
From a customer support perspective, if you have questions and/or comments related to WE, please send to ...and Anthony and his support team will answer same for you. (Important Note: Due to server migration issues, it became apparent that the old support email was not receiving all customer emails sent to it. Therefore, Anthony has set up his new support email, which is working as it should). Thus, please be sure to send your questions to his new support email.
If you have questions and/or comments related to WebinarIgnition, please send to....
Be on the look out for both WebinarExpress and WebinarIgnition updates in the near future."

Thanks
1 reply

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JB 10 years ago

I would love to hear what the "server problems" are that take weeks to resolve. The product software code might be somewhat lengthy but seriously, server setups and delivery systems for this type of operation are not rocket science. There is nothing involved that a competent server-side developer couldn't build from scratch in about 2 days tops.
- Thanks
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Russell Hall

10 years ago

Thanks cypherslock for the heads-up.

I too didn't get the email. Nothing to spam either!
I get plenty of other emails from Mark and Anthony about other affiliate offers so with that I assume there's normally nothing wrong with receiving their emails.

Whichever way you look at it, it seems their support and communication to their registered licensed product users is not at all anything like what it needs to be.

The email you copied in here at least seems to indicate that they haven't abandoned the product and that we may be able to expect some improvements via the renaming and rolling out of the new version. Let's hope that prevails and that the support picks up pace as we move forward.

Again,.. thanks for your input and the updates. Most appreciated!

Best regards,
Russell Hall

Thanks

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desley

10 years ago

Originally Posted by stevedj

I just purchased Mark Thompson's Webinar Express. If you watch the sales video, he talks about how expensive GoToWebinar is to run webinars, and what a great solution his Wordpress plug-in is (and just as good).

Right after I purchased, Mark sent me an email to attend a webinar related to making money with webinars....using GOTOWEBINAR instead of his very platform he just sold me.

This doesn't make any sense to me. I haven't reviewed the software yet, but this is very off-putting. Any thoughts on this?

FYI...this is the sales page (non-affiliate):
Webinar Express |

I purchased Webinar Express quite a few months ago (when first released) whilst researching webinar platorms. This WP Plug In is rather interesting. I had a couple of questions in relation to using the software and these questions were answered reasonably quickly by the support team.

What I found - that this might indeed be a very useful WP Plug In to host webinars however for what I am doing - Webinar Consultations (a concept I developed for small businesses and organisations) - and having clients who also host their board meetings via webinar - this plug in is not suitable as the recording is directly uploaded to YouTube. Which due to the information discussed on the webinar consultations or board meetings is not suitable to a YouTube environment.

The Webinar Express Plug In uses Google Hangouts as it's core aspect which directly uploads to YouTube.

Therefore if you are going to us this plug in for training and/or sales webinars it could potentially be quite useful and save you heaps of $$$ and you want the recording to be very public. For the services I provide I indeed had to go to a webinar platform provider - Go To Webinar and pay the monthly access fee. Which is in AUD rather more than their US price however the support they provide for their platform is the best I've ever come across.

Hence in answer to your question - the Webinar Express WP Plug In could potentially be quite useful - however it really boils down to exactly what type of webinars you intend to host. For me - I've safely stored it on my computer and at the right time I will give it a real work out. For now I'm happy providing Webinar Consultation services to clients using a webinar platform provider.

Hope this assists.

Thanks

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cypherslock

10 years ago

Hey I'm just passing the message along. It works. That's what matters. Wow people do WHINE on here.

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WisdomAndHealth

10 years ago

Originally Posted by cypherslock

Hey I'm just passing the message along. It works. That's what matters. Wow people do WHINE on here.

Seriously. :rolleyes:

I paid $47 for the ability to host and conduct live webinars on my own web site. This gives me the ability to a) distribute that content and b) have it transcribed and turned into a report for email list building, and c) build our reputation and expertise.

I'd say it was worth $47.

Why whine about it?

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Russell Hall

10 years ago

Originally Posted by WisdomAndHealth

Seriously. :rolleyes:

I paid $47 for the ability to host and conduct live webinars on my own web site. This gives me the ability to a) distribute that content and b) have it transcribed and turned into a report for email list building, and c) build our reputation and expertise.

I'd say it was worth $47.

Why whine about it?

Yes if it works its well worth the $47 and perhaps you've been able to get it to work for you in which case there's no problem but if you scroll up through the series of posts prior you'll see that many people have had issues with the plugin and have not been able to get support.
That in my book justifies people having a whine about a product marketer that releases a product and then apparently abandons it after having made bank.

Many people bought WE because it represented a really viable alternative to Go To Webinar. They bought into the concept of what it could do for them with the plan to implement using it at some stage down the track.
As with most things, a greater majority of people that buy a product stick it on the shelf and don't use it and thus never find out whether it fully works or not.

Several people on this thread have tried to put the product to use and encountered issues which they couldn't get resolved because their calls for support went unanswered. Hence the "whining".
Why do people make a knee jerk response to a thread without reading the OP and the subsequent thread posts before coming out and declaring the thread participants to be whiners?
I hope that Anthony can now get the Webinar Express back on track and provide the support that is required for such a product of this caliber.

Thanks

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cypherslock

10 years ago

Not directed at you Wisdom

Definitely worth the $47. Would have been worth the $297 too.

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fthomas137

10 years ago

I repeat do not, I say again, do not trust Mark Thompson and any product that he ever endorses in the future. Webinar Express is a flakey product and the partnership that has created it was totally come apart and they are NOT supporting it at all.

Here's a quote that I received from a recent email from their people after several support requests:

Hello,

Thank you for your message.

As you may be aware, the ownership of the WebinarExpress plugin and domain recently changed as only 1 of the 3 original partners (Anthony Devine) is still actively involved with WebinarExpress, as it was/is his original concept and idea.

In any event, prior to this ownership change, Mr. Devine did not have access to customer support and did not receive and/or see any prior tickets as he had to set up a new support desk as a part of this change.

Accordingly, and on behalf of Mr. Devine and the entire new support staff, our sincere apologies as we had no information or knowledge about your prior ticket in one of the former partners' support system. Also, please note this is the first time we've had this complaint and/or issue arise.

At this time, please be advised we are forwarding your issue to Mr. Devine, who will share with the developer/coder to see if this is indeed a bug issue or possibly something specific to your domain (i.e. theme and/or plugin configuration interference).

Thank you for your patience during this transition time. We will advise you as soon as we have an update regarding this issue and question you have raised.

Best Regards,

WebinarExpress Support Team

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maderemark

10 years ago

Originally Posted by fthomas137

I repeat do not, I say again, do not trust Mark Thompson and any product that he ever endorses in the future. Webinar Express is a flakey product and the partnership that has created it was totally come apart and they are NOT supporting it at all.

Here's a quote that I received from a recent email from their people after several support requests:

Would be nice if they would post the new support e-mail or website here for the rest of us.

Thanks
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fthomas137 10 years ago

Originally Posted by maderemark

Would be nice if they would post the new support e-mail or website here for the rest of us.

Sorry to say, but I think support is going to be hard to get then a refund.

Frank
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terrep263

10 years ago

It's very problematic when you purchase a product and the creators disappears, only to be replaced with some new owner who claims to have updated the platform but wants you to buy it all over again, forgetting the promise to provide updates to registered users free.

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seomike

10 years ago

Originally Posted by terrep263

It's very problematic when you purchase a product and the creators disappears, only to be replaced with some new owner who claims to have updated the platform but wants you to buy it all over again, forgetting the promise to provide updates to registered users free.

I got his mail some weeks ago from Anthony Devine's helpdesk regarding my question on Google hangout API integration:

Hi (....),

Thank you for your question.

As you may be aware, Mark Thompson and Dylan Jones (Dylan was original developer and partner) are no longer associated with WebinarExpress, having left the project recently as announced in an email to all WebinarExpress members 2 weeks ago (on Septebmer 25th) that purchased the product and did not opt out of receiving emails. Anthony Devine has now taken over sole ownership of WebinarExpress and WebinarExpress.com as stated in that email.

Prior to Mr. Devine taking over, his former partners had apparently made some statements and comments regarding potential enhancements to the plugin. Unfortunately, upon taking over the plugin, none of those potential enhancements had been either worked on and/or completed prior to this ownership transition.

As such, Mr. Devine, who was provided with the plugin code without any enhancements, has very recently retained a new developer to review the plugin's code and to make comments and recommendations regarding certain points, including any potential enhancements to the plugin. Mr. Devine is acutely aware of the Google integration issue and is looking into it as a part of this process.

However, at this date and until the new developer gets back to him with input and recommendations, Mr. Devine does not want us to provide customers with any false hopes or promises of deadlines or dates for any potential enhancements as he wants to make sure we provide our members with accurate information.

What we can tell you is that as the person that came up with the idea/concept that is WebinarExpress, Mr. Devine is serious about this plugin developer review and will inform all members of the status of the plugin and any potential enhancements in the near future; as soon as he can.

In the interim, we apologize for any inconvenience any statements and/or comments made by others regarding potential enhancements, especially since there's no one more that would've like to have taken over the plugin with such enhancements as Mr. Devine would have, but that was not the case.

Thank you for your patience and understanding! Be on the lookout for an update sometime soon. Also, be sure to look inside the members area as we may be updating members there under the "Support" tab.

Best Regards,

WebinarExpress Support Team

-----------------------------------------

So Kegandrew was right after all...

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myattitude

10 years ago

So what's the latest on this? Is it gonna be updated or what?

Such a shame, it's such a cool plugin, the only update all of you could benefit from is automated webinars where attendees can choose a date/time to attend, and then the webinar is delivered automatically as if live. If you know how to do that, let people know on here.

Thanks
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maderemark

10 years ago

Originally Posted by myattitude

So what's the latest on this? Is it gonna be updated or what?

Such a shame, it's such a cool plugin, the only update all of you could benefit from is automated webinars where attendees can choose a date/time to attend, and then the webinar is delivered automatically as if live. If you know how to do that, let people know on here.

I bought a program that does that and a whole lot more. I haven't had a chance to try it but it's been around a couple years and is still supported by the creator. I don't believe we can post links for competitor's products here so PM me and I'll pass on the info.

Thanks
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myattitude

10 years ago

Originally Posted by maderemark

I bought a program that does that and a whole lot more. I haven't had a chance to try it but it's been around a couple years and is still supported by the creator. I don't believe we can post links for competitor's products here so PM me and I'll pass on the info.

Thanks, that is interesting, I was just hoping that Webinar Express updates to have an automated live webinars facility, as it's otherwise a super plugin, and I already paid for it.

PM'd you.

Thanks
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maderemark

10 years ago

Originally Posted by myattitude

Thanks, that is interesting, I was just hoping that Webinar Express updates to have an automated live webinars facility, as it's otherwise a super plugin, and I already paid for it.

PM'd you.

I PM'd you. I hope you find the info helpful.

Thanks

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maderemark

10 years ago

Since many members on the Warrior Forum are having problems with some of the “programs” sold here for doing live or pre-recorded webinars, I thought I’d give a quick review of a program I bought that does a whole lot more. It's been around a couple years and is still supported by the developer. I don't believe we can post links for competitor's products here so PM me and I'll send you the link.

The webinar software I own has a ton of amazing features that I haven’t seen in any other platform (and I looked at several before buying it for myself!). To get a true appreciation of the power of this software, there is an excellent video on their sales page that walks you through all the features. It’s about 57 minutes long but the time flies by as you discover all the clever things it can do.

What really impresses me about the developers of the software is they continually add new features without charging for upgrades. It has really evolved since I bought it. And it’s extremely user friendly – something many of the other webinar platforms really lack.

One of the main reasons I bought this particular software is that you can record a video of your presentation prior to the webinar and have it play during the webinar as if it were taking place live. That’s so cool because you can edit the video and eliminate any long pauses or slip-ups – anything that can go wrong during a live recording can be eliminated PRIOR to broadcasting the webinar.

At 26:00 minutes into the sales video for this software, you will see what makes a pre-recorded webinar seem as though it’s a live presentation. There is a live chat box where actual attendees can write in their questions and have them answered live by someone who is monitoring the pre-recorded webinar. Very cool!

They now offer the ability to do live webinars like GoToWebinar – but at a FRACTION of the cost. Check it out – you’ll be glad you did.

Since forum rules don’t allow posting links for competitor's products here - PM me and I'll pass on the info.

Thanks
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pgc

10 years ago

Originally Posted by maderemark

Since many members on the Warrior Forum are having problems with some of the “programs” sold here for doing live or pre-recorded webinars, I thought I’d give a quick review of a program I bought that does a whole lot more. It's been around a couple years and is still supported by the developer. I don't believe we can post links for competitor's products here so PM me and I'll send you the link.

The webinar software I own has a ton of amazing features that I haven’t seen in any other platform (and I looked at several before buying it for myself!). To get a true appreciation of the power of this software, there is an excellent video on their sales page that walks you through all the features. It’s about 57 minutes long but the time flies by as you discover all the clever things it can do.

What really impresses me about the developers of the software is they continually add new features without charging for upgrades. It has really evolved since I bought it. And it’s extremely user friendly – something many of the other webinar platforms really lack.

One of the main reasons I bought this particular software is that you can record a video of your presentation prior to the webinar and have it play during the webinar as if it were taking place live. That’s so cool because you can edit the video and eliminate any long pauses or slip-ups – anything that can go wrong during a live recording can be eliminated PRIOR to broadcasting the webinar.

At 26:00 minutes into the sales video for this software, you will see what makes a pre-recorded webinar seem as though it’s a live presentation. There is a live chat box where actual attendees can write in their questions and have them answered live by someone who is monitoring the pre-recorded webinar. Very cool!

They now offer the ability to do live webinars like GoToWebinar – but at a FRACTION of the cost. Check it out – you’ll be glad you did.

Since forum rules don’t allow posting links for competitor's products here - PM me and I'll pass on the info.

Hi, I'm also interested. Could you please PM me with the details also?

Thanks.

Thanks

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elainew

10 years ago

Hi,

Would be interested in the info - can you PM me?

Thanks,

Elaine

Originally Posted by maderemark

Since many members on the Warrior Forum are having problems with some of the "programs" sold here for doing live or pre-recorded webinars, I thought I'd give a quick review of a program I bought that does a whole lot more. It's been around a couple years and is still supported by the developer. I don't believe we can post links for competitor's products here so PM me and I'll send you the link.

The webinar software I own has a ton of amazing features that I haven't seen in any other platform (and I looked at several before buying it for myself!). To get a true appreciation of the power of this software, there is an excellent video on their sales page that walks you through all the features. It's about 57 minutes long but the time flies by as you discover all the clever things it can do.

What really impresses me about the developers of the software is they continually add new features without charging for upgrades. It has really evolved since I bought it. And it's extremely user friendly - something many of the other webinar platforms really lack.

One of the main reasons I bought this particular software is that you can record a video of your presentation prior to the webinar and have it play during the webinar as if it were taking place live. That's so cool because you can edit the video and eliminate any long pauses or slip-ups - anything that can go wrong during a live recording can be eliminated PRIOR to broadcasting the webinar.

At 26:00 minutes into the sales video for this software, you will see what makes a pre-recorded webinar seem as though it's a live presentation. There is a live chat box where actual attendees can write in their questions and have them answered live by someone who is monitoring the pre-recorded webinar. Very cool!

They now offer the ability to do live webinars like GoToWebinar - but at a FRACTION of the cost. Check it out - you'll be glad you did.

Since forum rules don't allow posting links for competitor's products here - PM me and I'll pass on the info.

Thanks
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maderemark 10 years ago

Originally Posted by elainew

Hi,

Would be interested in the info - can you PM me?

Thanks,

Elaine

Just did! I hope you find it useful.
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Edwin Sanchez

10 years ago

I would pm you but I can't do to no enough posts. Please just send me info.

Thanks
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maderemark 10 years ago

Originally Posted by Edwin Sanchez

I would pm you but I can't do to no enough posts. Please just send me info.

I just pm'd you with the info.

Although you can't send a pm, I think you can receive it. If not, post your email address and I'll send it that way.
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desley

10 years ago

Hi All,
I've read this type of post before in relation to Webinar Express on WF. Um, I think the product vendors are right - if you want a review of a product then fine - if you prefer to understand what the product is about first - great. If you just want to dump negativity and make assumptions without asking the product vendor first - then maybe you should consider how you would feel to have your reputation trashed.
I did purchase the product when it first came out - developer's license and the support was great - they got back to me on a question I had re time zones virtually within 24 hours.
I was investigating this product because - it was a good alternative and also whether it would suit what I wanted to do in relation to webinar consultations.
For product webinars and training webinars where you want to give the information away for free - then this is a very good alternative to the major webinar providers - and if you want the information to be directly uploaded to YouTube.
For me I ended up with a webinar provider - not because I didn't like Webinar Express - but because the webinar consultations I hold on behalf of businesses, need privacy - therefore cannot be uploaded to YouTube to be on public display. This was the only reason I went for a webinar provider.
Hence - if you're thinking of Webinar Express and you don't need privacy settings to be in place - then this product I'm sure will be quite suitable in the main.
If you require your information to remain private or you want to upload your webinars to a paid members area - then you will, like me, need a webinar provider - because Google Hang Outs override all else and immediately upload your webinar to YouTube.

Thanks for the opportunity to provide this review. I have no business interests and personally don't know the vendors from Adam - hence it is an honest review and response to the questions. Nor was I asked by the vendors to give this review.

Good luck with your endeavours.

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rkcc4 10 years ago

I do not think that there is a problem mentioning alternative products like the evergreen business system (google it) you are obviously referring to, it is just the posting of aff links.

Evergreen business system is a very different product, much more feature rich and they recently added a live version for an extra $69 bucks a month, of course it costs $497 so is not really comparing like for like.

Of course if anyone seriously wants EBS feel free to PM me and I will split my commission with you, but to be fair to this product they are not the same thing
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myattitude

10 years ago

I don't think it is compulsory to keep webinars uploaded to YouTube from Webinar Express. I'm sure you could delete the upload afterwards? Or make it unlisted?

For me I was holding out for an automated webinar feature which Webinar Express doesn't have. In fact they haven't updated the plugin for months. The good news is that I've been getting emails from them saying they are relaunching. I emailed them and asked if they planned on updating th plugin to have automated webinars. Anthony replied saying yes. So watch this space I guess. It's the only thing preventing me from buying Evergreen Business System.

Thanks

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seomike

10 years ago

@Maderemark, hope you'r not referring to Webinar ignition... As this is from the same guy who sold Webinar express and took off... glad Anthony Devine take over. So be careful all with Webinar ignition...

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maderemark

10 years ago

Originally Posted by seomike

@Maderemark, hope you'r not referring to Webinar ignition... As this is from the same guy who sold Webinar express and took off... glad Anthony Devine take over. So be careful all with Webinar ignition...

No, definitely not Webinar Ignition. The one I recommend costs quite a bit more but I don't see people complaining about that product.

We're all familiar with, "You get what you pay for." Definitely applies here.

Thanks
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awdevine

10 years ago

Hey WebinarExpress Members and/or Warriors,

Wow, I did not realize this thread was still ongoing; I think I chimed in on it during the initial launch back in June. However, thanks to a Google Alert I had very recently set up specifically for WebinarExpress, I just received an alert a short time ago.

I want to personally thank all of you that purchased WebinarExpress and deeply appreciate your patience and understanding during some unexpected events that I certainly didn't anticipate would occur post-launch. I sincerely apologize for those events and look forward to move the WebinarExpress brand forward. I also want to thank everyone that supported me during these times; it means a lot to me.

Now, to clear up a few questions people may have, let me just say this:
WebinarExpress is alive and well; we are working on certain feature improvements and enhancements to the plugin; we've had delays due to a few issues that you're already aware of (i.e. the change in partnership/ownership of WebinarExpress) as well as significant delays straight up due to finding a high-quality AND trustworthy developer that has the time and can get the coding done properly.

By far, the developer situation has been the biggest issue, which has drawn things out a lot longer than I wanted. However, at the end of the day, I can tell you that I'm doing everything in my power to get an automated Webinar feature and a few other upgrades to the plugin I prefer to keep silent about until I have 110% confirmation from the developer that he can code them for us

In the meantime, and for future news/updates, I encourage all WebinarExpress members to login to their account and check under the Start Here + Bonus Tab (Note: Some of the former bonuses originally inside membership were removed from the members area by one or both of my former member(s). As I do not own or have any legal rights to such bonuses, I am not able to add them back in, which is why I included 4 new/alternative bonuses for all members).

As a reminder, if you already purchased WebinarExpress' professional version, you will receive those feature updates/enhancements when available at no charge. Be on the lookout inside the members area under the Download+Training Tab for the updated plugin version when ready.

In the meantime, I'm personally having great results using WebinarExpress and I highly encourage those that have it to use it!

Ninja Tip/Automated Webinar Workaround: While it's not a perfect way to do it, you can take a previously recorded Google Hangout/Webinar, and paste that Hangout's embed code inside of WebinarExpress. WebinarExpress has the flexibility for you to either present a live Webinar OR, if you prefer, drive your traffic and attendees to what they think is a live Webinar, yet is your recorded Webinar. I hope that tip helps some of you at this time!

Last, in case you were wondering about the status of purchasing WebinarExpress, the sales page is currently open on our home page at webinarexpress DOT com (for the first time since July, I believe)...

So if you want to secure your copy, I encourage you to check it out now as it's only going to be available for a short time before I close it back down, after which we will determine if we will re-launch it later and/or do something different.

I hope the above information is helpful and of value to all of you. If you have any questions for me that I haven't already addressed here, please feel free to PM me.

Thanks again and have a GREAT evening/day! I'm off to bed now since it's past 2 am here now... just wanted to make sure to reply to this thread before I went to bed though.

Happy Holidays and Cheers,

Anthony

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GJServers 10 years ago

Has anyone gotten a response to any of your support tickets? I've even tried to submit a support ticket requesting a response to a previous support ticket (from around Thanksgiving time), but still no response. It's quite frustrating, because they certainly have the ability to barrage customers with plenty of emails to sell us more stuff. I'm pretty let down by the complete lack of support. It really is nada.

Since this thread is discussing both Webinar Express and Webinar Ignition, I'd like to clarify that it is Webinar Express that doesn't seem to respond to support tickets. When I contacted Webinar Ignition, they responded in a timely manner.
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myattitude

10 years ago

Originally Posted by awdevine

Ninja Tip/Automated Webinar Workaround: While it's not a perfect way to do it, you can take a previously recorded Google Hangout/Webinar, and paste that Hangout's embed code inside of WebinarExpress. WebinarExpress has the flexibility for you to either present a live Webinar OR, if you prefer, drive your traffic and attendees to what they think is a live Webinar, yet is your recorded Webinar. I hope that tip helps some of you at this time!

Thanks for this tip Anthony but can I suggest (I guess this goes to Mark too with his Webinar Ignition) the very important feature of being able to remove the video player controls for such an automated live webinar, because if the attendees can pause it and go backwards and forwards in the webinar when it's supposed to be live, then it is so obviously not a live webinar! Currently Webinar Express doesn't have that option like a standard Wordpress edit page does.

But it's a great piece of software otherwise, with a lot of potential!

Thanks

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cypherslock

10 years ago

I'll stick with Anthony, just hope he gets the automated webinar function out. I didn't particularly like the fact that at the time of release I paid $47 for the top tier (enterprise) version of Express. Then, two weeks later it went up in price...Happy me...but then he released a bunch of bonuses for those that had the Enterprise edition, which I did...problem is, it was only for those that bought it at it's much higher price. And there was no mention of them on the sales page. Needless to say, I was NOT impressed. I've bought a few things from Mark Thompson over the years and have been generally happy. But the way he treated older customers and then ran off on Anthony does leave a bad taste in my mouth. Where I come from, you don't do that.

Thanks
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vanrichmond

10 years ago

Originally Posted by cypherslock

I'll stick with Anthony, just hope he gets the automated webinar function out. I didn't particularly like the fact that at the time of release I paid $47 for the top tier (enterprise) version of Express. Then, two weeks later it went up in price...Happy me...but then he released a bunch of bonuses for those that had the Enterprise edition, which I did...problem is, it was only for those that bought it at it's much higher price. And there was no mention of them on the sales page. Needless to say, I was NOT impressed. I've bought a few things from Mark Thompson over the years and have been generally happy. But the way he treated older customers and then ran off on Anthony does leave a bad taste in my mouth. Where I come from, you don't do that.

Hi, everyone

I purchased Mark's other product 2 months ago " WhitelabelMillionaire" which is a high ticket product $297. His customers support desk really is the worst service that I have even experienced. ( I had purchased a lot of product from other people, no one is like this with poor product service)

Once I submitted the ticket, just 5 minutes later, I logged on my support deck to check ticket status, then my ticket had been closed with a GREEN BOX shows that Info. I even didn't get the email to confirm that my ticket has been created, and the ticket has been closed.

What a ridiculous and poor service they have. I had submitted 5 or 6 tickets, but just 2 got response when I just purchased from them the first 1 or 2 week. ( I think they answered my question just because that is still within the 30 days warranty) Then, after 30 days, all other tickets I submitted always no any response and were closed soon by them.

I strongly suggest you guys DO NOT buy products form MARK THOMPSON.

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rkcc4 10 years ago

Sounds like par for the course with this Marketer, always amazes me that people see negative posts and somehow hope things will be different this time.

Totally agree with you about bad taste in the mouth and your final conclusion.
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myattitude

10 years ago

What are all your thoughts on Webinar Ignition so far? I like it, even though it has some glitches, it's still fresh out the doors so I'm sure that they'll fix those in short order. Nice interface like WE, but with the all important evergreen feature.

Anyone else from WE tried it yet? You get WI for free by the way.

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markthompson

10 years ago

Hey Guys, just wanted to chime in quickly.

Every WebinarExpress customer has been granted a free Pro license of WebinarIgnition. If you have any issues with gaining access, simply email support@webinarignition.com and we will get you taken care of.

If there are ever any issues or concerns, how support team has been averaging a response within 30 minutes on weekdays and about 3-5 hours on weekends.

We have been listening to existing and new customers and been following through on all of our promises in terms of feature enhancements.

We have additional features in our development queue that we are excited to be rolling out over the course of the next few months (can't tell you just yet). You will also probably notice new WI updates every few days...as we are fixing any known bugs or issues extremely fast.

Thanks for everyone's support during the WI launch, the feedback has been outstanding.

[ 1 ] Thanks
1 reply

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ruthnis

10 years ago

Originally Posted by markthompson

Hey Guys, just wanted to chime in quickly.

Every WebinarExpress customer has been granted a free Pro license of WebinarIgnition. If you have any issues with gaining access, simply email support@webinarignition.com and we will get you taken care of.

If there are ever any issues or concerns, how support team has been averaging a response within 30 minutes on weekdays and about 3-5 hours on weekends.

We have been listening to existing and new customers and been following through on all of our promises in terms of feature enhancements.

We have additional features in our development queue that we are excited to be rolling out over the course of the next few months (can't tell you just yet). You will also probably notice new WI updates every few days...as we are fixing any known bugs or issues extremely fast.

Thanks for everyone's support during the WI launch, the feedback has been outstanding.

Hi,
if I bought the develpers version of webinarexpress, am I entitled to the developers version of Webinarignition?

Is it possible to upgrade?

Thanks

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cypherslock

10 years ago

Mark Thompson is no longer associate with Webinar Express guys. Anthony Devine is solely leading it now. Take a look, there's a long post by him explaining things.

Thanks

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myattitude

10 years ago

Am I missing something or did Webinar Express not get updated after all? It's a shame, great potential in that plugin.

Thanks
2 replies

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Demiano 9 years ago

Originally Posted by myattitude

Am I missing something or did Webinar Express not get updated after all? It's a shame, great potential in that plugin.

Can you please point me to the post you are mentioning?
(Most important for me: Is this plugin still supported?)
Thanks,
Demian
- Thanks
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seomike 9 years ago

Originally Posted by myattitude

Am I missing something or did Webinar Express not get updated after all? It's a shame, great potential in that plugin.

I've contacted Anthony's helpdesk on this. Hope Google hangout's Api integration will be supported soon.

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Athony Devine's helpdesk is NOT answering questions anymore, so i gues this is the end of Webinar Express. Another one bite the dust.
- Thanks
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unreal

9 years ago

is it that good?

Thanks

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Webinar Express- Does this make sense?

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