Again, everytime I need advice and suggestions I go to this forum, simply because there are many nice, helpful people here.
I'm looking for a support desk. Been searching, read some reviews. I still cant decide.
I know there some famous support desk out there like zendesk, freshdesk, and some others that offer hosted solutions.
Or some that hosted on our own server like kayako (also offers hosted solution).
Even free ones like trellis, os ticket and many others.
Please share your experience...