HostGator Sucks Now

11 years ago

I've never liked Hostgator personally. Always seemed to be a bit ghetto in terms of hardware.

Good customer service though, they certainly have that. Have you tried GVO? Very similar to hostgator but geared towards internet marketers.

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AnniePot

11 years ago

Originally Posted by shanelabs

Is anyone else noticing the same degradation in performance after they make you migrate? Or is it just me?Thank you!

I expected the worse, waiting to be moved to new servers. Actually, I was very pleasantly surprised because, if anything, my websites are now running a tad faster, so I shan't be bailing from Hostgator any time soon.

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Booster

11 years ago

I am with Bluehost and I find the customer service a bit difficult to dealt with especially when it is about emailing. Most of the time there are issues with their servers during the weekend (I believe because they think their users do not check them at that time).

I never tried Hostgator but I think that there are great chance that I have the same issues than you with Bluehost.

Thanks

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Joan Altz

11 years ago

Yeah, I gave up on them completely several months ago. But the best deal is their reseller accounts anyhow, because with each cpanel account you create, you get all of the "processes". I read an interview with a former employee and he said the VPS deals are rip-offs and serious website owners should ditch them and just use reseller accounts for best performance.

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Adie

11 years ago

I tried a number of hosts since 2002 and although hostgator have some problems lately, their support is still on top of my list.

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dbarnum 11 years ago

I'm currently paying $15 for my shared plan

I recommend calling / contacting HostGator and having a good discussion on your service and the options / upgrades, etc. they have..

My company has always used HostGator's reseller plan which costs a little more but offers more features and benefits, too. And their support is top notch, too. They don't shirk returning communications or anything.
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John J M

11 years ago

I'm not seeing those problems with hostgator. They always had random small points of down time, but for what I do I'm not too worried about that. I'm pretty sure bluehost is run by the same people. If you need more, upgrade. If that doesn't do it, leave. That's how you work with vendors. It's on their end to provide results.

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Kingfish85

11 years ago

Originally Posted by John J Rivers

I'm not seeing those problems with hostgator. They always had random small points of down time, but for what I do I'm not too worried about that. I'm pretty sure bluehost is run by the same people. If you need more, upgrade. If that doesn't do it, leave. That's how you work with vendors. It's on their end to provide results.

The offer that's in your signature, then the site linked from the offer traces back to HG in Texas - wait until they move you to Provo, Utah - I bet it'll be a different story. That site is also ungodly slow for TTFB (time to first byte) upon initially loading the site.

How about "After" you're moved to Utah, you come back with your experiences.

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gjd6599 11 years ago

I have had a reseller account with hostgator for years, just for my own websites, and I never have a problem.

I have often questioned why I chose an account that is four times the price of their standard hosting package, but after reading this thread, I guess it was a good decision.

Glenn
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guest

11 years ago

I was with Dreamhost -- they were terrible.

I was then with hostgator for years - fantastic service. Great support.

First they changed their live chat -- it became unusable.

Then - my sites were going down loads - and having to keep emailing support was a pain.

After years of great service - I had to leave. As they'd become terrible.

I won't say who I've moved to now - as I don't want them to oversubscribed and get worse

Thanks

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cuie

11 years ago

i moved from Godaddy to Hostgator a week ago.

My site was unresponsive for 30–45 min EVERY single day. Hostgator customer service said that there wasn't any problems with the hosting.

After one week I decided to migrate my hosting to VeeroTech. Now my site response super-fast, I decreased my hosting costs and I get the best customer service I ever had from ANY hosting company.

If you have any problems with your current hosting company I strongly suggest that you try out VeeroTech. They will do the migration for you. For free

And I'm not affiliated with them anyway. Except being loyal customer

Thanks

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rohit36

11 years ago

HostGator Sucks Now ?? Really ?? I was about to buy reseller hosting...

I am using NameCheap hosting right now, Did't faced any major problem and their customer support is Awesome.. but though hostgator would be good with reseller but now I think I have to dig some info again..

Thanks

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Kingfish85

11 years ago

Originally Posted by cuie

i moved from Godaddy to Hostgator a week ago.

My site was unresponsive for 30-45 min EVERY single day. Hostgator customer service said that there wasn't any problems with the hosting.

After one week I decided to migrate my hosting to VeeroTech. Now my site response super-fast, I decreased my hosting costs and I get the best customer service I ever had from ANY hosting company.

If you have any problems with your current hosting company I strongly suggest that you try out VeeroTech. They will do the migration for you. For free

And I'm not affiliated with them anyway. Except being loyal customer

Thank you for the kinds words as well as the mention here.

Originally Posted by rohit36

HostGator Sucks Now ?? Really ?? I was about to buy reseller hosting...

I am using NameCheap hosting right now, Did't faced any major problem and their customer support is Awesome.. but though hostgator would be good with reseller but now I think I have to dig some info again..

Thanks

Namecheap is a decent provider among some others. If you're not having any problems with Namecheap, it'd be best to stay put.

Thanks
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DotComBum

11 years ago

There is a new hosting company called Hostamania which is co-owned by Hulk Hogan, maybe you can check that out, but for me, Hostgator is still a good host so far.

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Kingfish85

11 years ago

Originally Posted by DotComBum

There is a new hosting company called Hostamania which is co-owned by Hulk Hogan, maybe you can check that out, but for me, Hostgator is still a good host so far.

I had to laugh at their feature set...I really did.

Not to mention, their testimonials are fake:

13 results - TinEye

1 result - TinEye

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ViralMediaBoost

11 years ago

I have always hated them ever since my first forum, my site was down constantly, there support is the best but services are terrible.

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gcbmark20

11 years ago

Personally i have to say that I haven't had any bad experiences with
HostGator ever.

It's a bit of mixed bag I suppose.

Some of my students have said they ran into some minor issues
but nothing that would have any serious impact on their results.

On the whole I like them.

But with so many customers across the globe I suppose it's just
inevitable that some will experience issues along the way.

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seobro

11 years ago

I am still using host gator, but for how long we are not so sure. Truly, the degradation in performance is an issue. Sadly, they were bought up. It is not the same company any more. Utah servers are worse. Yeah, they were not great before, but I still have some pleasant memories. Brinkster is a company we are using now. Mostly, they are good for people using dot net and micro soft type architecture, but I am happy to say that they are about the same quality that they were years ago. HG is over loading servers again. Do not expect them to improve. Just got another email warning me. They are moving servers again. Like what is going on.

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shanelabs

11 years ago

Thanks all - I'm curious why the HostGator Reseller accounts are having better performance. Are they on different sets of servers, or maybe they haven't been migrated yet?

Regardless, I'll check out VeeroTech and NameCheap. I'm actually interested in any reseller of SoftLayer servers. I'm not making enough to warrant a dedicated server from them (start at $120/mo), but I'd be happy with a shared solution on their network and hardware.

Thanks

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Steve Garratt

11 years ago

Originally Posted by shanelabs

In order to cut costs, they've been migrating all of their servers from a datacenter managed by SoftLayer in Texas, to a new datacenter that they run in Utah, and it sucks.

I got the email warning me that they were about to "Upgrade" my hosting for me about a week ago. I am now with Veerotech and the migration was a lot less painful than I was expecting.

[ 1 ] Thanks

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bertyounger

11 years ago

Funny that you mention it but now I'm getting an error on site with Hostgator!

Thanks

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Dele

11 years ago

I have also noticed a downturn in the quality of service (both hosting and support) provided by hostgator in recent times. This seems to coincide with the migration to the new servers and so may be a factor.

Thanks

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kennytan

11 years ago

I would suggest you to get a hosting package from namecheap.com, arvixe.com or eleven2.com, these are the hosts providing good quality service and responsive technical support for your needs.

I am a hosting fanatic and tested almost all of the companies over the internet for the past 2-3 years and I found these 3 companies right now are the best and safe to host.

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Booster

11 years ago

Originally Posted by kennytan

I would suggest you to get a hosting package from namecheap.com, arvixe.com or eleven2.com, these are the hosts providing good quality service and responsive technical support for your needs.

I am a hosting fanatic and tested almost all of the companies over the internet for the past 2-3 years and I found these 3 companies right now are the best and safe to host.

Is it sure that namecheap provide good hosting service (I have a multi-site account with bluehost that I would like to migrate to something better)?

Thanks

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remodeler

11 years ago

I was with HG for 7+ yrs and finally got fed up with the downtime and poor support. Recently moved to Veero Tech and couldn't be happier. They moved over all my sites and the support is excellent.

Thanks
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Kingfish85

11 years ago

Originally Posted by remodeler

I was with HG for 7+ yrs and finally got fed up with the downtime and poor support. Recently moved to Veero Tech and couldn't be happier. They moved over all my sites and the support is excellent.

Thanks for the mention here & glad to see that everything worked out. It has been an uphill battle with some of the migrations lately, as the servers are up & down or the speeds are extremely slow.

Thanks

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kennytan

11 years ago

For me, I best vote for namecheap.com the first host for your choice to move from bluehost and eleven2.com is the second choice.

Try them out or check them out for their hosting reviews at most of the web hosting forums, they have a great number of happy customers. I personally experienced their service and was extremely impressed and happy with them.

I moved all my sites from HG over to namecheap.com and I'm happy for it.

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CupcakeCandyWolf

11 years ago

Yeah we are feeling it here too. Its super slow and very annoying. Viewers probably spend about 3 seconds looking at the site before they decide if they want to stay or leave, and that LAG is probably going to cause us to lose viewers. D:

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SuperKC

11 years ago

The shared hosting is terrible at times and they nail me a lot on having too high CPU usage or who knows what else they will come up. There are some perks with them but man.. just use a dedicated server.

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kpmedia

11 years ago

Yep, Hostgator is lousy.

I've covered this a number of times in this forum, and given quite a few suggestions on who to use instead.

Read some past threads on this topic:
- http://www.warriorforum.com/main-int...-my-sites.html
- http://www.warriorforum.com/main-int...s-traffic.html
- http://www.warriorforum.com/main-int...-all-down.html
- http://www.warriorforum.com/internet...hostgator.html
- http://www.warriorforum.com/main-int...-want-out.html

And don't use:
- Godaddy
- Yahoo
- 1&1
- Dreamhost
- the other EIG brands, including Bluehost, Justhost, iPage, Fatcow, etc (50+)
- amateur/"kiddie" hosts

.
.

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Kathy Long 11 years ago

I Googled "Hostgator sucks" cause I was wondering if anyone was experiencing what I am and that's how I found this forum. Sadly I too have to report that Hostgator sucks now. I always highly recommended them to all my customers for years, not because I was a reseller, but because their tech support was the best, and that's what I am a reseller. And, trust me, I've tried quite a few in the 18 years I've been building websites. But now, their tech support is horrendous. They have these "sale" days frequently now, and good luck getting any help on those days - even if your problem is serious as in the email doesn't work because of their server migration which I'm dealing with now. They put getting as many new clients as they can on their servers ahead of taking care of the ones they have. Hate to say it, but I won't be recommending them anymore.
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Kim Phoenix

11 years ago

I've had some downtime too with Hostgator as they've been making the changes, but I still don't plan on moving. Their 24/7 customer service/chat is awesome. I don't know how many times I've had to contact them after midnight when I've noticed something wonky on my site, or I've messed up uploading files, etc.

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ryanvroman

11 years ago

Let's get something straight. HostGator is NOT HostGator any longer. They were purchased, moved their data center, customer service is different, etc. etc. etc.

HostGator used to be the best, so they have a very strong brand which still confuses people into thinking it's good host. They are a terrible host now, budget host, slow service, poor support, etc. etc.

There are so many great providers out there who provide 24/7 support and a much better hosting experience. I personally switched to ServInt after the HostGator nightmare (after being with HG for 10 years). My hosting and support has been rock solid since.

Get away from HostGator, they are a joke now.

Thanks
1 reply

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teleam

11 years ago

Originally Posted by ryanvroman

Let's get something straight. HostGator is NOT HostGator any longer. They were purchased, moved their data center, customer service is different, etc. etc. etc.

HostGator used to be the best, so they have a very strong brand which still confuses people into thinking it's good host. They are a terrible host now, budget host, slow service, poor support, etc. etc.

There are so many great providers out there who provide 24/7 support and a much better hosting experience. I personally switched to ServInt after the HostGator nightmare (after being with HG for 10 years). My hosting and support has been rock solid since.

Get away from HostGator, they are a joke now.

I switched to Servint too. I have had HostGator for the past two or three years (memory isn't what it used to be) Before that I had used Servint for a while but switched trying to save money and now I came to realize the old saying " You get what you paid for" is so true. Sure it cost a little more, but it does so much more.

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Steve Garratt

11 years ago

I moved to VeeroTech the moment that I got the email to tell me that they were "upgrading" my account.

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Kingfish85 11 years ago

Originally Posted by Steve Garratt

I moved to VeeroTech the moment that I got the email to tell me that they were "upgrading" my account.

Thanks for the mention here Steve.
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beasty513

11 years ago

I have been hearing bad things about HG.

I think they recently had server issues.....

Might have to give Veero a try.

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Kingfish85 11 years ago

Originally Posted by beasty513

I have been hearing bad things about HG.

I think they recently had server issues.....

Well, in Dallas, the "problems" were actually a cover for a migration in the beginning until people started catching on. Bad situation all around.

Might have to give Veero a try.

If you have any questions, feel free ask.
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amuro

11 years ago

Originally Posted by shanelabs

I used to be a HUGE fan of HostGator, but over the last year their service has really gone down hill. In order to cut costs, they've been migrating all of their servers from a datacenter managed by SoftLayer in Texas, to a new datacenter that they run in Utah, and it sucks. For work we have dedicated servers and the amount of downtime has been unacceptable. For my side projects I have a shared account and after the migration my server response time has been very slow, even noticeable in the crawl stats from Google Webmaster Tools.

Is anyone else noticing the same degradation in performance after they make you migrate? Or is it just me?

I'm currently paying $15 for my shared plan that allows me to have unlimited sites (currently have 7, but don't exceed 1k visits/day total). Can someone recommend a host that allows you to have multiple sites that has solid performance? I'm open to paying up to $30/mo. Please don't say GoDaddy.

Thank you!

I shared the same problem with you.

The sites loading speed is damn slow.

Thanks
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heavysm 11 years ago

I would have loved to have stayed with HG if they maintained performance, but when you do your own real research there are SOOO many options for hosting out there. There's no reason not to branch out to give some really strong, if smaller, brands out there a try.
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affilliate-script

11 years ago

Try Hostwinds

Its about $10 a month for business hosting (less accounts on the server)

Ordinary hosting is cheaper still

There are coupons available (up to 50 percent off permanently)

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Magicalidea

11 years ago

I also using Hostgator for some of my websites now. Their service is going down really. But if you compare with some others, they still be good choice

Anyway, with the competitive price, they are acceptable for me.

Thanks
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derekwong28 11 years ago

Yes, EIG took over hostgator and moved all their servers to their datacentre.
Besides Hostgator, they own the following

Endurance International Group - Wikipedia, the free encyclopedia

2slick.com
AccountSupport
A Small Orange
ApolloHosting
Berry Information Systems L.L.C.
BizLand
BlueDomino
Bluehost
Dollar2Host
Domain.com
DomainHost
Dot5Hosting
Dotster
easyCGI
eHost
EntryHost
FastDomain
FatCow
FreeYellow
Glob@t
Homestead
HostCentric
HostClear
HostGator
Hostnine
HostMonster
hostwithmenow.com
HostYourSite.com
HyperMart
IMOutdoors
Intuit Websites
iPage.com
IPOWER/iPowerWeb
JustHost
MyDomain
MyResellerHome
NetFirms
Networks Web Hosting
Nexx
PowWeb
PureHost
ReadyHosting.com
Saba-Pro
SEO Hosting
Southeast Web
Spry
StartLogic
SuperGreen Hosting
USANetHosting
VirtualAvenue
VPSLink
WebHost4Life
Webstrike Solutions
Xeran
YourWebHosting
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Gary Pettit

11 years ago

I was hosting with hostgator for many years but when my 10 websites started generating some decent traffic, hostgator shut my blogs down. They basically just want their monthly payments without providing the service a marketer needs when generating traffic. Who cares how good the support is?...it's the service that actually matters.

I finally moved my blogs over to: SSD Drive Hosting - The New State of Shared Web Hosting I couldn't be happier....and no this isn't an affiliate link or a post to try and get you to purchase...just my experience

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kpmedia

11 years ago

Never use a host that hides its whois.

Hiding contact info usually means (A) kiddie/amateur host, or (B) foreigner pretending to be in the U.S.
Or both.

Code:

Domain Name: SSDDRIVEHOSTING.COM
Registry Domain ID: 1820471924_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.publicdomainregistry.com
Registrar URL: www.publicdomainregistry.com
Updated Date: 07-Oct-2013
Creation Date: 07-Aug-2013
Registrar Registration Expiration Date: 07-Aug-2014
Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Registrar IANA ID: 303
Registrar Abuse Contact Email: 
Registrar Abuse Contact Phone: +1-2013775952
Registration Service Provided By: SURFACING.NAME
Domain Status: clientTransferProhibited
Registry Registrant ID: PP-SP-001
Registrant Name: Domain Admin
Registrant Organization: PrivacyProtect.org
Registrant Street: ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain 
owner/operator  
Registrant City: Nobby Beach
Registrant State/Province: Queensland
Registrant Postal Code: QLD 4218
Registrant Country: AU
Registrant Phone: +45.36946676
Registrant Phone Ext: 
Registrant Fax: +.
Registrant Fax Ext: 
Registrant Email: 
Registry Admin ID: PP-SP-001
Admin Name: Domain Admin
Admin Organization: PrivacyProtect.org
Admin Street: ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain 
owner/operator  
Admin City: Nobby Beach
Admin State/Province: Queensland
Admin Postal Code: QLD 4218
Admin Country: AU
Admin Phone: 
Admin Phone Ext: 
Admin Fax: 
Admin Fax Ext: 
Admin Email: 
Registry Tech ID: PP-SP-001
Tech Name: Domain Admin
Tech Organization: PrivacyProtect.org
Tech Street: ID#10760, PO Box 16 Note - Visit PrivacyProtect.org to contact the domain 
owner/operator  
Tech City: Nobby Beach
Tech State/Province: Queensland
Tech Postal Code: QLD 4218
Tech Country: AU
Tech Phone: 
Tech Phone Ext: 
Tech Fax: 
Tech Fax Ext: 
Tech Email: 
Name Server: ns1.ssddrivehosting.com
Name Server: ns2.ssddrivehosting.com

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Gary Pettit

11 years ago

No worries if you feel that way....I did a lot of searching and communicating with others and owners of hosting companies before I made my own decision. SSD has been awesome with my blog sites for the last 6 months in a few different ways. Not trying to debate with you so best of luck with hostgator

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hectorj

11 years ago

I've been using since a while only two hosting providers without any trouble:

sitegrounddotcom & ipagedotcome

I hope this help

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HostGator Sucks Now

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