by Pecan
39 replies
Sean Donahoe's Rapid Mailer has been out for a while now, anyone played around with it?

It's a great idea and I'll probably buy it before the launch price goes up. I'm just worried about putting that much responsibilty on a plugin.
#mailer #rapid #rapid mailer
  • Profile picture of the author Gary Pettit
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    • Profile picture of the author Leadzguy
      First OTO is to Pro version with unlimited installs and 4 of his plugins, mostly useless. I think that was $47, if you decline at bottom of the page you can get it for $27 with only 2 of the useless plugins. The other OTO I think was for his mastermind.
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      • Profile picture of the author spainops
        Hi,

        Does anyone know if it works with a Hostgator reseller a/c ?

        I messaged them and they replied "It should work on HostGator self hosted domain. You are using shared hosting that is reason it is not working."

        That confused me because a reseller a/c is shared hosting ?

        Thanks

        Sk
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        • Profile picture of the author Pecan
          Originally Posted by spainops View Post


          I messaged them and they replied "It should work on HostGator self hosted domain. You are using shared hosting that is reason it is not working."

          Sk
          That is confusing. I've never heard of a WP plugin not working because of the hosting plan your WP site is on?!?

          The support team must have misunderstood your message.
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          • Profile picture of the author spainops
            Originally Posted by Pecan View Post

            That is confusing. I've never heard of a WP plugin not working because of the hosting plan your WP site is on?!?

            The support team must have misunderstood your message.
            Thanks - it's the functionality ie will HG allow it to send emails

            I've messaged them again

            Si
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  • Profile picture of the author cypherslock
    Right, well here's an easy fix: use a third party service like Amazon SES - free for the first 10k mails or so (or MailJet, or SendGrid). It's literally pennies after that. Don't use your host. Or rather, as Sean suggests, talk to them, ask how much you CAN send and get them to help with the setup they can. Your host is your business partner, not just a place to store your site. And come on, useless plugins? Have you used them yet? I grabbed that particular upsell, definitely worth it to me.

    The other two are advanced training and an FBSiphon plugin for $97 and then a mastermind for $297, both of which you can get at anytime in the member's area. I may get the mastermind at some point, will definitely be getting the advanced training.

    I'll tell you something: When I bought, I bought the unlimited version (with the four other plugins), but when I logged in, I only had the multi site license. I have Sean on Skype and messaged him (it was just after 6 am for him). Within the hour it was fixed. So that's my suggestion: get in touch and he'll sort you out. He goes over setting everything up with third party services as well. No marketer is perfect and they'll always have detractors but Sean, along with Kelly Felix and Alex Becker, is one of the best.
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    • Profile picture of the author spainops
      Originally Posted by cypherslock View Post

      Right, well here's an easy fix: use a third party service like Amazon SES - free for the first 10k mails or so (or MailJet, or SendGrid). It's literally pennies after that. Don't use your host. And come on, useless plugins? Have you used them yet? I grabbed that particular upsell, definitely worth it to me. I'll tell you something: When I bought, I bought the unlimited version (with the four other plugins), but when I logged in, I only had the multi site license. I have Sean on Skype and messaged him (it was just after 6 am for him). Within the hour it was fixed. So that's my suggestion: get in touch and he'll sort you out. He goes over setting everything up with third party services as well. No marketer is perfect and they'll always have detractors but Sean, along with Kelly Felix and Alex Becker, is one of the best.
      Thanks for that appreciated - it's a shame their support aren't more 'switched on'

      Si
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    • Profile picture of the author Myles Sinclair
      Originally Posted by cypherslock View Post

      "...... When I bought, I bought the unlimited version (with the four other plugins), but when I logged in, I only had the multi site license. I have Sean on Skype and messaged him (it was just after 6 am for him). Within the hour it was fixed...".
      What's the difference between multi-site license and unlimited version? I'm considering this product, and can see three versions Single site, Three sites, or Unlimited. I'm guessing multi-site has to be the three site version?

      How is the script functioning now? Is it stable? I opened a pre-sales support ticket to enquire and they said they are now on Version 1.5.4 and have removed the requirement for Ioncube loaders, which apparently were causing lots of issues.
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  • Profile picture of the author Mo Goulet
    Major problems with this plugin... My advice...AVOID!
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    • Profile picture of the author spainops
      Originally Posted by Mo Goulet View Post

      Major problems with this plugin... My advice...AVOID!
      Could you expand on this ?. Are support active ?

      Thanks
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  • Profile picture of the author sociallyconnected
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  • If you use an external SMTP, like Mandrill, that costs a few dollars each month, IMSC Rapid Mailer is a great newsletter software that saved me from the longest Getresponse offline time period.

    Now that I've tried it, it's much more useful than Getresponse, because of many reasons. For example, you can find and delete the people that bounce your messages back, to keep your list clean. Then you have clear clicks rates on every link you put on the email, and lot of useful things like templates, possibility to add social icons, your website on footer, and much much more.

    I tried it for sending a couple of newsletters to 648 people, and it worked like a charm. I think I will close my account on Getresponse, that now seems totally gone after the last DDoS.

    See you soon,
    Alessandro
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    • Profile picture of the author MickK
      Originally Posted by Alessandro Zamboni View Post

      I think I will close my account on Getresponse, that now seems totally gone after the last DDoS.

      See you soon,
      Alessandro
      GetResponse and your data are still very much alive. Note sure if you've seen this: http://www.warriorforum.com/main-int...tresponse.html

      If you have specific questions ask me.

      Cheers,

      Mick
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      Mick Kitor - Affiliate Manager

      Phone: +1 585.286.1819 | Email: mick.kitor(at)erevshare.com | Skype mick.kitor

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    • Profile picture of the author thetacrm
      Originally Posted by Alessandro Zamboni View Post


      I tried it for sending a couple of newsletters to 648 people, and it worked like a charm. I think I will close my account on Getresponse, that now seems totally gone after the last DDoS.
      Grazie, sei bravo. I only wish to support your decision to take control over your data.

      Most of problems with such new software are going to be solved by developers, the more people take control over their data and run their email follow-up marketing from their own servers, the more we are back to old good Internet, independent of the monopolized SAAS services. I am actually scared now what this guy from GetResponse is going to do, he has already read my postings and attacked me for saying this, and now I am telling this again.
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      • Profile picture of the author GlenH
        Over the years I purchased a few of the products put out by Sean Donahoe, and they have never worked as promoted. In fact a couple of products were real dogs.

        And of course I had hells own job getting refunds.

        I should have learn't from my first experience with his products.
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      • Profile picture of the author mike_lucas
        Originally Posted by thetacrm View Post

        Grazie, sei bravo. I only wish to support your decision to take control over your data.

        Most of problems with such new software are going to be solved by developers, the more people take control over their data and run their email follow-up marketing from their own servers, the more we are back to old good Internet, independent of the monopolized SAAS services. I am actually scared now what this guy from GetResponse is going to do, he has already read my postings and attacked me for saying this, and now I am telling this again.

        yes long ago I bought some products were great good support last 304 just not poor but total junk... I thought I try one more time but again broke and not working support is still just a broke sorry but avoid
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  • Profile picture of the author cypherslock
    The newest version is 1.3.2.
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    • Profile picture of the author sociallyconnected
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      • Profile picture of the author sociallyconnected
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        • Profile picture of the author spainops
          I have installed and so far I have had no issues. My test emails have all worked OK (I'm with hostgator). So far I'm pleasantly suprised !

          Si
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          • Profile picture of the author sociallyconnected
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            • Profile picture of the author spainops
              Originally Posted by sociallyconnected View Post

              Si, nice to hear - have you tried putting a form on another site using the offsite code html? - there were no issues importing my list and sending emails on test worked fine. The main issue was that the forms, integral to the whole thing, do not work. They also did not capture names every time. - It may be a server issue in fairness to Seans team, however we have a clean install and all server-side set up is correct.

              Seans team have my log in details, lets see what they come up with.
              Thanks for clarifying. No I haven't done that. TBH just planning to use it for sending emails at the moment but will watch out for that - thanks

              Si
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      • Profile picture of the author Paleochora
        Originally Posted by sociallyconnected View Post

        Does anyone know of any alternative that has single optin function and sendgrid compatibility?
        I got so fed up with the non-functioning product and the non-functioning support that I bought ArpReach.

        It works well with all of the SMTP delivery agents ..I set it up using SendGrid and Mailjet without issue. Works right out of the box and has all the bells & whistles.

        It does cost more than $37 but, hey, you get what you pay for.
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        • Profile picture of the author sociallyconnected
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          • Profile picture of the author spainops
            I think if you use it just for sending emails then it's fine. I tested and sent 500 earlier with no issues.

            I connected with Mandril on Friday but they shut me down after 2 hours - maybe had SPAM complaints. So Rapid Mailer is a good alternative in that situation ?

            Si
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  • Profile picture of the author cypherslock
    Rapid Mailer works for me, I find that most don't take the time to watch the training, nor are they especially helpful in terms of specifics as to what they're seeing (like the post above). First thing: always do a video of what you were doing when you had the issue. Make an admin account for support as well, so they can replicate it on YOUR host to figure out the problem you're having. Again, most don't do this. Every time I've had an issue, this is what I've done. And every time, it gets solved. And they update things with the fix.
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  • Profile picture of the author cypherslock
    I'm with BigScoots (BigScoots - Fully Managed VPS & Dedicated Server | Virtual Machine). The theme doesn't seem to matter, but currently using Socrates. Have used the sign up forms with no problem. One thing I did notice however was that there seems to be incompatibility with Wordpress SEO. The minute I activated it, all my content went visibly bye-bye. It was still there when you went into the editor but straight viewing it, it looked like there was nothing. Once I removed Wordpress SEO all was well again. It didn't matter if I had activated RM or not.
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  • Profile picture of the author cypherslock
    how odd, I've got the exact opposite experience. While there was a redirect issue, they worked with me via skype and all's well. Got to talk to the lead programmer and everything. Didn't have an issue besides the redirect which is now fixed.
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  • Profile picture of the author space
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  • Profile picture of the author cypherslock
    Like I keep saying, bitching on here won't solve the issue. Getting a hold of Sean directly via Skype will. Getting ahold of Tanveer (his lead project manager) will.
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    • Profile picture of the author stephen620924
      Originally Posted by cypherslock View Post

      Like I keep saying, bitching on here won't solve the issue. Getting a hold of Sean directly via Skype will. Getting ahold of Tanveer (his lead project manager) will.
      Hi,
      Do you perhaps know Tanveer's skype name?
      Regards,
      Stephen
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  • Profile picture of the author cypherslock
    Stephen, I'm not sure I should give that information out. But, contact Sean and he'll be able to get you in touch with Tanveer. The guy's amazing and very helpful.
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  • Profile picture of the author skatir
    I am so frustrated, the offside code for non wordpress not working on leadpages and not on funnelkit.

    i have sent several emails to support and bug not fixed yet. has anyone here encounter this problem ?

    basically the problem is with the thank you page i setup , when signup the user redirected to some blank page.
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  • Profile picture of the author cypherslock
    Try this: Get Jing, which is a free screen capture program. Then, simply take a video of what you're doing, and shoot it up to screencast.com. When you create the ticket, give them the link to the video. You'll also want to set up a new wordpress user and password for them, as they'll ask for it to go in and check things out. Also make sure you have the most recent version which is: 1.4.3. Most folks won't do the above and then complain when they don't get support. But if you do this, they'll be better able to help you as they may see something you miss. Do NOT send emails, open a support ticket, and use the steps above. When I did that, Sean got me in touch with his lead programmer, and all was well.

    It's a bit more effort, but worth it. Don't forget, they may also ask questions regarding your host/hosting plan. Good luck!
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    • Profile picture of the author Melody
      Originally Posted by cypherslock View Post

      Try this: Get Jing, which is a free screen capture program. Then, simply take a video of what you're doing, and shoot it up to screencast.com. When you create the ticket, give them the link to the video. You'll also want to set up a new wordpress user and password for them, as they'll ask for it to go in and check things out. Also make sure you have the most recent version which is: 1.4.3. Most folks won't do the above and then complain when they don't get support. But if you do this, they'll be better able to help you as they may see something you miss. Do NOT send emails, open a support ticket, and use the steps above. When I did that, Sean got me in touch with his lead programmer, and all was well.

      It's a bit more effort, but worth it. Don't forget, they may also ask questions regarding your host/hosting plan. Good luck!
      Also having issues with RM, and on my 4th day of waiting for support to respond.

      I am sure we would all LOVE to reach out to Sean via Skype - but there are hundreds if not thousands of Sean Donahues on Skype.

      Would be nice if we could just get an answer from his support desk....
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      Our first "Digital Yard Sale"! A massive PLR Blowout Sale to help a friend pay medical expenses.
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      • Profile picture of the author takingaction
        Originally Posted by Melody View Post

        Also having issues with RM, and on my 4th day of waiting for support to respond.

        I am sure we would all LOVE to reach out to Sean via Skype - but there are hundreds if not thousands of Sean Donahues on Skype.

        Would be nice if we could just get an answer from his support desk....
        This is public info as I just looked it up, so I'm not "revealing" his private Skype, etc.

        Just make sure you type his last name correctly (Donahoe) and you'll find him here:

        Sean Donahoe Skype

        Cheers,

        Ron
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      • Profile picture of the author Chris Grable
        Originally Posted by Melody View Post

        Also having issues with RM, and on my 4th day of waiting for support to respond.

        I am sure we would all LOVE to reach out to Sean via Skype - but there are hundreds if not thousands of Sean Donahues on Skype.

        Would be nice if we could just get an answer from his support desk....
        Melody,

        Am wondering if you ever got your issue worked out.

        Thanks!
        chris
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  • Profile picture of the author vjkumar
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  • Profile picture of the author cypherslock
    Multi site allows for 10 sites, unlimited is unlimited including client sites. It DID have a rocky start but support was excellent (I also invested some time in video taping what I was doing and showing them. Most folks just like to bitch and not work to fix it. It works, and is one of the best things I've got in the toolbox.
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    • Profile picture of the author Myles Sinclair
      Originally Posted by cypherslock View Post

      Multi site allows for 10 sites, unlimited is unlimited including client sites. It DID have a rocky start but support was excellent (I also invested some time in video taping what I was doing and showing them. Most folks just like to bitch and not work to fix it. It works, and is one of the best things I've got in the toolbox.
      Thanks for the feedback. That's really useful. I like the sound of being able to use on client sites, so "Unlimited" is probably the best choice for me.

      That's a great idea of recording an issue on video! I've been using screenshots on some tickets, (step1.jpg - step2.jpg etc.,) but it's very time consuming. Video is a much better idea. Do you upload yours to YouTube and make it private? Or do you use something else to share the video?

      Thanks,

      Myles
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  • Profile picture of the author cypherslock
    Mostly for stuff like that I'll use the free version of Jing. Works like a charm.
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    • Profile picture of the author Myles Sinclair
      Originally Posted by cypherslock View Post

      Mostly for stuff like that I'll use the free version of Jing. Works like a charm.
      What do you find works well for sharing the Jing videos with your support people? I see they can be uploaded to Screencast. Is that what you do?
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  • Profile picture of the author cypherslock
    Yup that's exactly what I do, it's just the easiest, quickest way.
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    • Profile picture of the author Myles Sinclair
      Originally Posted by cypherslock View Post

      Yup that's exactly what I do, it's just the easiest, quickest way.
      Great. Thanks for the advice. Much appreciated. You've been really helpful.
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  • Profile picture of the author Matt Feast
    I have had Rapid Mailer for over 5 months now & had a few issues to start with but Customer support sorted out the issues they upgraded the version which I now think it's great, it works well with all of the SMTP delivery agents ..I set it up using Amazon AWS without any issues.
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  • Profile picture of the author Online Domination
    (Using V1.6.4) The product does NOT perform even basic optin and redirect functionality.
    Custom fields are not transposed.
    Redirects do not work.
    Field validation fails.
    Support team cannot articulate a logical diagnosis, they simply request full access to your site/s with complete indemnity.

    The product and its delivery are a failure. The resolution totally unprofessional.
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    • Profile picture of the author SarahsWebsites
      The latest version of Rapid Mailer is 1.7.8
      I have been using Rapid Mailer for over 9 months. It takes a bit to get everything working, with so many options, but there are plenty of training videos and support videos to help.
      Once I understood what the extra plugins done, I have had no problems in using them. I have read many unsubstantial negative reports, but no specific problems.
      Rapid mailer has so many options, yes it takes a bit to set it all up, especially when adding in Amazon S3, but if I can do this, anyone can.
      As for support, I have always got an instant response. But more important the answers are in the 57 support videos.
      Rapid Mailer is a brilliant plugin, which I use on all my sites, one having a 10,000+ list and I am running that on a Hostgator shared server with no problems. Rapid Mailer is being supported, as stated by Sean today and yes I have access to Sean at any time and he is a brilliant help and a decant Man as well, so to hear so many people slander him in this thread, with out even stating the problem they are having is rather disappointing.
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      Sarah McLeod
      New Top Products and my blog Sarah McLeod

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