Kaspersky Falsely Identifies Awebers Login URL As Having Virus

That sounds quite serious. Are you suggesting that we don't use aweber?

If you're using Internet Explorer, the Phishing site detector may have been tripped accidentally as a false-positive. You don't have to worry about it, there should be an option to get around, if not, disable the Phishing detector and try again.

If you're using Firefox and you get that black and red page that asks you to either ignore the warning or "Get me out of here", then a few people may have sent in reports that they were a phishing, hacking, or infected site, and all you need to do is click "ignore this message".

I don't know what message you're getting, what it looks like or what browser you're using, but there's website certificates have been an issue since Vista came out. You may be experiencing an expired certificate warning and all you have to do is manually add the certificate in the trusted zone.

If I had more information, I could be more helpful, but I doubt there's anything wrong with it. Just a simple misunderstanding as a false-positive.

You're talking about https://www.aweber.com/login.htm?

There's nothing malicious there. Looked at the HTML source and all of the JavaScript files. No software installing code, iframes pointing to outside sites or anything unusual.

Yet another reason why I don't use antivirus software.

Steve

Just logged in using both IE and Firefox. No warnings received via either browser. And I don't use Kapersky.

I'd recommend just turning Kaspersky off for the duration of your work, turn it back on after. Or, you could even add an exception on Kaspersky.

OMG you're right - I just tried going to aweber.com and Kaspersky denied access, claimed that it was a phishing site! I was using Google Chrome (and Windows 7).

On 2 XP machines with Avast the site opens up OK, I also used one of my Windows Vista computers and it opened fine without triggering a warning from McAfee.

I wonder if Kaspersky has a fault, or if they are simply the first to become aware of a new threat?

This is serious stuff, many thanks for bringing it to our attention Steven.

Bill

I'd bet its a false positive but you can by-pass it in the settings to get in.

I'm more than sure that it's a false-positive. There aren't any listings anywhere on the web that say anything about this issue. Kaspersky searches through the code of a website while you're visiting it, and if it finds anything that's either unfamiliar and different than normal, it will block it. Symantec Internet Security does it too and it gives false-positives 90% of the time... or, it used to.

I just logged on to my Aweber account, and I have Kaspersky, no problem, but I get a warning message at my other autoresponder account, RazorBot - Intelligent Email Marketing Robot I would rather get a false positive with anti-virus then get ................without.

HEY!! how did that happen I wrote "http:www.razorbot.com" I did not make a anchor link out of it! "RazorBot - Intelligent Email Marketing Robot" I don't know how that happened??

For what it's worth I submitted a ticket to AWeber on this.

Bill

I'm logging in no problem with Kaspersky Internet Security 2009, database last updated 20 minutes ago, and using Firefox. But it does throw out a warning in IE, saying that the site contains a link to livesupport.com, which has been known to (paraphrasing here) to steal credit card information, etc.

Suzanne

Kapersky is famous for their false positives, if I remember correctly they were even sued over it.

I was trying to sell a website once and someone killed the thread saying Kapersky had detected something. I run McAfee, SpyBot, MalwareBytes, and AVG so I knew it was a false positive. Many others popped on the thread saying they got no warning from their programs but it killed the thread/sale just the same.

I hate Kapersky and wish it would die a horrible death -- or be fixed -- but they cannot seem to do that.

I was going to come and ask the same question, because I received an email from someone whose list I'm on. There was a link for today's download, and immediately Kaspersky blocked it as having a js which is used to steal passwords and credit card details.

It isn't only not being able to get into your login details, but all customers who use kaspersky are being told that aweber has this problem.

If you've not done this already, Kaspersky offer a contact form where you can submit details about a false alarm / false positive:

Request to Kaspersky Virus Lab

If enough people do this too, hopefully it'll be brought to their attention quickly.

I have the same problem but not only that...the MOST scary thing is that when your subscribers open the email they get the EXACT scary message.

Shit!

The very same thing started happening to me last night. Mine began with a visit to a website with an Aweber signup box on it (which I wasn't even filling out). Wham! Kaspersky went crazy. I then scanned my entire computer (hours later) to find out that any and all mention of Aweber was locked up tighter than tight. I haven't even tried getting to Aweber yet today. I did submit a ticket at Kaspersky, too.

The thing is I do not use Aweber (used to have another one), but if it's locking people out of websites that just have a signup box on them.... Holy Chit!

So either K is ahead of the game or has a serious problem it needs correcting asap. I, too, found the favicon the thing it first tagged as "denied access." Which is truly strange.

However, if K has found something the rest of them haven't this is a good thing.

I'd just like to know, if it is a false positive, how in the world do I get K to UNLOCK this? I'm using K's Internet Security 2009 and frankly liked the older version better. At least (so far) I have not found a way to add "let me just visit the d.amn site" area in their new setup.

Does anyone know how to allow a web site once K has blocked it???

I feel for anyone using Aweber and having visitors using K if it turns out to be a false alarm

Good to know things are fixed for some of you guys. What about you Steven?

I had the same problem as well... well there wasnt any torjon with aweber. But my kaspersky just wont allow me to. I had to access tht website which was given to me by a warrior member. Paused the protection of Kaspersky and then did my work..Later i did an virus update on kas and it didnt show tht problem again..

Hi guys,

I'm getting the same problem, I'm using Kaspersky 2009 and when I visit my own sites with aweber forms it gives the message and blocks me from completing the signup forms.

Have contacted Kaspersky about this but no response yet.

Mark

I don't know what's going on but I have not had any problems with aweber and I have the big "K" anti-virus program. Just pulled up aweber a few minutes ago. Logged in last night no problem. Even added a new autoresponder to my account.