Membership site software - EasyMemberPro
Things seemed ok at first, but the program prompted me to do an update as it said that I was running a previous version. I checked and it was the latest version.
No real problem there. I had a little trouble with the cron jobs but I figured that I could sort that out later. I wanted to protect the relevant folders so I tried it and couldn't.
However, when I tried to contact support I was informed that my registration key was outdated and that I didn't qualify for support without paying another 57 dollars.
There are no contact numbers for support, no support ticket is possible without a correct registration key (which I am told I don't have). So no way to contact anyone to help.
The person behind the software is Kim Standerline, who has curiously posted a blog saying that the thing that she hates most is people buying software and then asking for money back (buyer's remorse).
If I get no support for this product I will be doing just that.
Caveat Emptor.
Steve Browne, online business strategies, tips, guidance, and resources
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