Has SAMCART gone under?

2 replies
I gave the SAMCART trial a go in late October (a couple days before Halloween) and it's "not ready for prime time" to say the least. Couldn't control the look of pages, etc. No problem I thought, I'll just cancel and it will be something I look at again in 6 months or a year. So I cancelled.

Ha! Not so easy!

I contacted them in November to cancel but they charged me again anyways. I then contacted them asking they refund the renewal and cancel cancel. I got a confirming email back that they would do so. Still didn't get a refund. And then they charged me again in December. I contacted them again via their support site. That generated an auto-response that they no longer use this ticket tracking system and I should submit another ticket to them on another service. That didn't work either. Neither did various emails back to them.

So I looked at my bank statement and got their phone number from their merchant account. Dialed the number and "boo-OOOH-WOOOH... I'm sorry - the number you have dialed is no longer in service"

If anyone knows of a way I can contact a real live person at SAMCART and get them to stop charging me and refund the payments they took out I would appreciate it very much.

Yes - I can get my bank to do a charge-back BUT that means I have to get a new card and go into 20+ different services I use to update my card number for the services I need to keep going. SO hoping someone here has a way to get SAMCART to respond and take care of this problem.

"Buehler...? Buehler...? Buehler...?"
#samcart
  • Profile picture of the author Geeked Labs
    The guy behind Samcart is the guy behind get 10,000 fans. I doubt they have gone under. But I know their beta is over and they are completely underground now. Try going to get 10,000 fans and contacting him from there.
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  • Profile picture of the author Lead Dog
    Thanks for the info on how to contact SAMCART
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