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Question about Wordpress Multisites

by BeverlyTaylor
7 replies
We set up WP Multisites and a few sites. We are using folders (e.g., /abc) not subdomains and this is all fine. BUT, we were getting ready to go live and we can't redirect our domains to these sites. I went into cPanel and added the domain in Addon Domains, as instructed by GoDaddy, but it won't work. My techies have tried things, but nothing seems to work.

I can't imaging WP would not let us redirect a domain to a multisite. There's no way my customers will want something like www.beverlysite.com/imachild, instead of their own domain.

Any ideas? Is this an issue somehow with GoDaddy? with cPanel? Perhaps one just can't redirect to the main 'parent' multisite? But my techie said he created a new child site and tried there and it didn't work. Anyone have experience with this?
#multisites #question #wordpress
  • Profile picture of the author dedy
    I never use Godaddy as my main hosting. Too many problem using Godaddy. I have a client and he use Godaddy hosting. I installed WP and Woocommerce, then the site get 500 internal server error. They know the problem but they don't want to fix the problem and leave us to do it by yourself.
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    • Profile picture of the author BeverlyTaylor
      dedy, thank you for your reply. I have used GoDaddy for many years and have had no problem. I love their tech support too. Yet, if this is an issue with them, I need to deal with that. I just don't know what the problem is.
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  • Profile picture of the author dedy
    I don't know how to reach their tech support, they just give the phone number and their online chat support sometimes using Spain or other non-English language.
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  • Profile picture of the author TymBolla
    Maybe it's the way you set it up.

    The domain's name servers need to point to those of GoDaddy, not just add the domains in cPanel
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    • Profile picture of the author agmccall
      I do not use godaddy, but I use CP.

      I always set up my add on domains first then do a fresh wp install.

      I do not use sub-domains

      al
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      • Profile picture of the author TymBolla
        Originally Posted by agmccall View Post

        I do not use godaddy, but I use CP.

        I always set up my add on domains first then do a fresh wp install.

        I do not use sub-domains

        al

        This is a discussion about wordpress multi-sites.

        Which is different from just installing a wp. You don't do multiple WP installs, it's just one installation that can handle multiple sites.
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        • Profile picture of the author agmccall
          Originally Posted by TymBolla View Post

          This is a discussion about wordpress multi-sites.

          Which is different from just installing a wp. You don't do multiple WP installs, it's just one installation that can handle multiple sites.
          Sorry, I misunderstood. But I did just do a quick search on wp multi-sites, and from a quick glance I think the problem is in changing from folders to sub-domain. While looking at the instructions it says you can make the switch but it is difficult

          You are given the choice between sub-domains and sub-directories, except when existing settings restrict your choice.
          You must choose one or the other. You can reconfigure your network to use the other choice after installation, despite the advice on the screen, but reconfiguring it might not be easy.
          You only need wildcard DNS for on-demand domain-based sites, despite the advice that may be on the screen.
          Once more: See Before You Create A Network.
          al
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