I am in dire need for a support desk on my site. It's a Joomla site. Can you recommend a good/ reliable support desk?
I don't want to pay a monthly fee for it. Obviously, free desk would be the best and I am willing to pay a fee for it.
I'm not sure if I should have it integrated within the Joomla site. I guess it doesn't have to be. What do you think? I know some Im'ers use a separate domain for their support desk whereas some use a subdomain.
What do you recommend? Thanks,