I am selling web design to small business clients who pay from $800-2000.. I see around 50% clients are fine.. and 30% clients are little problematic. Actual problem lies with rest of 20%.
They want n number of revisions.
Then they want custom programming and dont understand that it is a huge overload.
Then they want ecommerce in basic package.
They they want around 10 revisions in their logo.
Few if pay few $$ extra, they need a whole custom software at backend.
This all hurts growth and drain all resources.
Is it a general problem or industry have found a solution around it.