What kind of deal would you guys look for when searching for a new vps/hosting

9 years ago

Looking for deals is NOT how I would choose a hosting company. I would choose a company based on other users' experience with the service. I find this to be the most reliable way to find the best service or product with anything out there.

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TheMostCreative

9 years ago

Originally Posted by fatcitygirl

Looking for deals is NOT how I would choose a hosting company. I would choose a company based on other users' experience with the service. I find this to be the most reliable way to find the best service or product with anything out there.

I am aware of that, what I meant to ask is, what would make you try a new company that is willing to offer great deals in return to prove the quality and reliability of there services.

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humbledmarket

Banned 9 years ago

Originally Posted by TheMostCreative

I am aware of that, what I meant to ask is, what would make you try a new company that is willing to offer great deals in return to prove the quality and reliability of there services.

I think generally the risk and value of data would deter me from trying a new web hosting company and put the website profitability and future on the line. A shared web hosting ranges around $9-$10/month for a standard account and many companies offer first month free trial and a few reputable ones I'm aware of like

I think you're best to differentiate base on your product offer rather than your price. I would choose a new company if they had some track record, some credibility (transparency to the owner's details) and product differences (geographic hosting, ip, or speed).

I think you're probably better to go guerrilla for the first couple client and make sure you provide the absolute BEST service and support so they can vouch for you to build some momentum. Connect directly with them. Of course make sure you properly select who you work with in this case too.

(enjoy sharing about hosting as it was my hobby looking for VPS, Dedicated, and shared hosting for our websites so I went through quite a few hosting reviews)

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TheMostCreative

9 years ago

Originally Posted by humbledmarket

I think generally the risk and value of data would deter me from trying a new web hosting company and put the website profitability and future on the line. A shared web hosting ranges around $9-$10/month for a standard account and many companies offer first month free trial and a few reputable ones I'm aware of like

I think you're best to differentiate base on your product offer rather than your price. I would choose a new company if they had some track record, some credibility (transparency to the owner's details) and product differences (geographic hosting, ip, or speed).

I think you're probably better to go guerrilla for the first couple client and make sure you provide the absolute BEST service and support so they can vouch for you to build some momentum. Connect directly with them. Of course make sure you properly select who you work with in this case too.

(enjoy sharing about hosting as it was my hobby looking for VPS, Dedicated, and shared hosting for our websites so I went through quite a few hosting reviews)

Thank for the reply it surely gave me some thoughts

Originally Posted by Phil Essex

It's tough because without a history of usage from customers we have to take the hosting company's word that they are good. For example I have had a hosting company just disappear- more or less - and that was no fun.

Of course a great guarantee can't hurt as well as a competitive price with maybe a little bit better options for the price.

But I'll tell you what does work FAST is rock solid FAST customer support and going the extra mile to help them. That works for me as a smaller business in a world of sharks

I'm already ready in all aspects hahaaha

, 24/7 live chat, 24/7 support, 30minutes response guarantee, so kinda doesn't help having all those with no clients to prove it

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Phil Essex

9 years ago

Yes - like I said its tough BUT it won't take long to get some great customer testimonials if you hold to your word. You will get sales if your competitive and have some knowledge of what your selling (as opposed to just being a reseller of some other company - lol I am giving you a chance to state that - so you know...)

You have a great and very wanted business so there is no reason you can't make a great service if you are on the ball.

ASK for testimonials and put them on your home page...people like to give them because it helps their site get traffic.

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TheMostCreative

9 years ago

I often don't trust testimonials that are posted on businesses main websites, because 90% of the times its fake.

And if your asking if I'm a reseller, no I'm not

Originally Posted by Phil Essex

Yes - like I said its tough BUT it won't take long to get some great customer testimonials if you hold to your word. You will get sales if your competitive and have some knowledge of what your selling (as opposed to just being a reseller of some other company - lol I am giving you a chance to state that - so you know...)

You have a great and very wanted business so there is no reason you can't make a great service if you are on the ball.

ASK for testimonials and put them on your home page...people like to give them because it helps their site get traffic.

Thanks

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Dedicated Servers | 100% Uptime | VPS | Managed Services.

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Phil Essex

9 years ago

It's tough because without a history of usage from customers we have to take the hosting company's word that they are good. For example I have had a hosting company just disappear- more or less - and that was no fun.

Of course a great guarantee can't hurt as well as a competitive price with maybe a little bit better options for the price.

But I'll tell you what does work FAST is rock solid FAST customer support and going the extra mile to help them. That works for me as a smaller business in a world of sharks

Thanks

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Phil Essex

9 years ago

Sure you may not trust testimonials but you know what - most visitors do - If they have email addresses and websites people are inclined to believe it and if they are real then moreso!

Social proof is a HUGE factor and very much an influence when it comes to getting anyones service.

Be different - don't use fake testimonials...use trust

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HeroZlatan

9 years ago

I found a good way to build trust is to invest in your customers. The success of Web hosting is built completely on marketing and support. If you can market your company and support your customers, your business will thrive. If you fail at marketing, you won't have customers to support, as you astutely pointed out.

One thing I try to do for my customers is invest personally into their projects. I'm not talking about running their businesses but I try to develop a connection by providing general tips at creating, developing and monetizing their online properties. I've been online nearly two decades, so I try to use this experience not to act superior, but to show people where I've gone wrong and hopefully let them avoid making the same mistake.

A big thing for us has been investing in new technology too. For example, all our packages are Cloud-based and we push new domain extensions (as you can also register through us).

Good luck!

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humbledmarket

Banned 9 years ago

Originally Posted by HeroZlatan

I found a good way to build trust is to invest in your customers. The success of Web hosting is built completely on marketing and support. If you can market your company and support your customers, your business will thrive. If you fail at marketing, you won't have customers to support, as you astutely pointed out.

One thing I try to do for my customers is invest personally into their projects. I'm not talking about running their businesses but I try to develop a connection by providing general tips at creating, developing and monetizing their online properties. I've been online nearly two decades, so I try to use this experience not to act superior, but to show people where I've gone wrong and hopefully let them avoid making the same mistake.

A big thing for us has been investing in new technology too. For example, all our packages are Cloud-based and we push new domain extensions (as you can also register through us).

Good luck!

^ This is a good strategy if you're getting started. It helps you differientate your service from most others; I have had hosting companies so attentive that I was glad to go on the forums without being asked and vouch for them. (even promoting them on threads relevant) Give value and get value.

I can't say I know how to build a web hosting business as I haven't tried though I'd say that this is some excellent advice from HeroZaltan.

When you start to scale, you can continue to do this if you decentralize your decisions to empower your employees to make decisions that will serve customers and build a cultural of service within your firm from the top down.

[Service is crucial in a service or software industry]

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Slade556

9 years ago

I see many people looking for a good host and their mistake is they first look at the price. Well, cheap hosting isn't always good hosting. I'd say, the best "deal" would be great customer support, uptime is also an important factor, customer support, other users' experience is a great help and did I mention customer support?

Service is everything! Your website has to be up and running, so if anything should happen, you will want to get a quick answer and a quick fix of the problem you encounter.

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What kind of deal would you guys look for when searching for a new vps/hosting

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