hosting company hijacking 404 pages

I won't name the company here - don't want to cause the WF any issues - but a very large and well known hosting company is hijacking it's customer's 404 pages and redirecting them to their own marketing pages. Some are for the company (they are trying to launch their own MLM company) but others are simply to other affiliate products (and yes, you can see the company and sometimes the owners name in the redirects). I have confirmed with the company that they are doing this, and they see nothing wrong with this.

I have a LOT of websites there, and am in the process of moving them - this was the absolute last straw for us. I have set up custom 404 redirects so no issue, but we also discovered today that they are hijacking the https version of the pages too - and no simple redirect seems to work yet. Not a major issue from a customer standpoint, but it can be from Google's perspective from what Google reps have told me, so I am not happy about that.

This practice is costing them a long time customer - but I wanted to remind everyone that you need to set custom 404s, and check all versions of your site.

Your domain belongs to you - so does your traffic. Your host should not be siphoning off visitors just because they hit a typo when trying to access your domain.

Melody