I recently purchased an existing membership site.
Today I received an email from the daughter of one of the members of the site who informed me that her dad died in October 2013 but the payments for his membership site have been paid to the membership site every month since he died.
She has now put a claim into Paypal asking for a refund for all the back payments back to that date.
While I am really sorry that she lost her dad, I literally can't afford to give her the refund.
The membership site I bought has lots of potential but it wasn't very well maintained by the previous owners and I have been investing every penny I have to try and set up a new membership site and bring the site back to it's former glory. I know I can do it, but after buying the site, investing money in updating everything etc. I literally don't have another penny to invest in it until I can relaunch it.
I don't want to add to the woman's distress but I can't afford to refund all those monthly payments.
I really would appreciate some advice.