said and that new people at this forum need to hear this.
I just got a PM from a relatively new member here who wanted some info
on quite a number of things. It would have taken a great amount of time
to answer all the questions in detail.
That's not what bothered me. What bothered me is this.
The person said that they contacted several "successful" members here
and a few didn't respond, to which he said that he was very disappointed
that they didn't.
Why is it that people feel that they have a claim to our time just because
they want it?
You need to understand something. Some of the members of this forum
who are successful get tons of PMs daily. If we answered them all, we'd
never get any work done and we'd end up without a business.
It isn't fair to us or our customers to give our time to strangers when
our first priority is to the people who have purchased our products and
services. If they can get the same treatment having purchased nothing,
why would they even need to? They might as well just PM some big shot
at this forum and get their help for free.
I'm sorry if I'm coming off as a hard nose on this but it isn't fair for you
to expect us to help you. I don't mind somebody writing to me and
saying that they understand if I don't have the time. But to express
your disappointment that people don't get back to you, people who don't
know you from a hole in the wall, that's very unfair.
Okay, so what's the solution to this problem, because I understand you
need help and don't know where to turn?
Here are some suggestions.
1. Read the threads that have been started at this very forum. If you
have a question on a product like RAP or Market Samurai, there is a very
good chance a thread was started, possibly in product reviews.
2. Build relationships with people. Instead of just asking for help, here's
a novel approach. How about PMing the person and asking how you can
help them. If you have a skill, who knows, maybe somebody can use
3. Go to Google and look up your problem. I don't remember the last time
I asked a question here. These days, I just go to Google or use the search
function of this forum and usually find what I'm looking for. You can't
imagine all the info that's out there on just about anything IM related.
Sorry if I'm sounding insensitive, but nobody here owes anybody their
time unless they've paid for it. If we gave our time to everybody who
just wanted it, we'd never get anything done.
Okay, I've given you solutions to your problem.