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clickbank, membership, refund problem

by affirm758
3 replies
Looking for a solution to this scenario..

Purchase from clickbank >> dlguard download link for ebook >> wordpress membership site with forum

Problem is when person refunds and I want to block their membership how do I know which user it is since they may use a different email on the membership site from the one they used on clickbank?
#clickbank #membership #problem #refund
  • Profile picture of the author geolt7
    Originally Posted by affirm758 View Post

    Looking for a solution to this scenario..

    Purchase from clickbank >> dlguard download link for ebook >> wordpress membership site with forum

    Problem is when person refunds and I want to block their membership how do I know which user it is since they may use a different email on the membership site from the one they used on clickbank?
    One good way is to capture the receipt number as well as the paypal email (if they pay by paypal) of the transaction and use it as the default login password and setup up the system so that the order email will send you the username and password. That way you have the receipt number for every order and it will help you track the user.
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  • Profile picture of the author domainiac
    You can use DLguard to set up a membership site as well

    Basically it creates a membership site out of your site, and uses the SECRET KEY at CB to authorize sales/refunds/cancellations for membership.

    Once they purchase, they are sent an email with their CB invoice along with a link to login to your backend members area (your thank you page). But it helps as it removes people that have refunded, and totally acts as a membership too.

    A bit of PHP knowledge required.
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  • Profile picture of the author Josh Semke
    I never did like how Paypal emails the continuity customer monthly to rebill which leads to more drop-offs and less profits.
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