Have a digital product that I am selling.
I can either put it in PDF format or grant access to the program via a wordpress membership plugin
I then want PAID users to be able to view a searchable FAQ knowledge base about the program as well as be able to contact a specific support email for a response.
Now I am thinking wordpress + membership plugin + helpdesk
Shopify + helpdesk
Seems there are positives and negatives to each but in either case - how do you make sure only PAID customers contact you for support?
Any suggestions are greatly appreciated - TIA