Why do so many IM'ers ignore this Golden Rule of Marketing?

60 replies
This is something that has always baffled me....

Every day I read posts from aspiring internet marketers griping about not getting enough customers. And if they do somehow manage to get some traffic to their website, hardly anyone buys anything.

They tweak, test, redesign and optimize. And the final result?

Crickets.

This brings me to this "Golden Rule" that I notice so many just can't seem to grasp:

Give First, Take Second.

To go even further...

The most important factor for getting traffic, sales and conversions online is what happens in the mind of a potential customer and how they feel about you before they even see your offer.

Why oh why do so many IM hopefuls seem to ignore this fact completely?

Don't get me wrong, landing pages, opt-in forms and conversion optimization are essential, but that's only if and when you have a steady stream of well-targeted, engaged, warmed-up and responsive visitors to test and tweak to perfection.

It seems like more and more folks are just throwing crap against the wall and hoping something sticks. Funneling traffic all willy-nilly to their offers and slamming prospects with pitch after pitch, then wondering why positive results never seem to follow.

Has effective preselling become passe (yet, somehow ALL the most successful IM'ers master and utilize this art)?

I don't get it.
#golden #ignore #imers #marketing #rule
  • Profile picture of the author BrandyW
    camnettcontent, you make some valid points. I think a lot of it is new IM'ers follow the wrong people or they don't follow anyone at all. All too often I see "Make $500 every day" or something of the like. People pushing products with claims to get rich or make a hefty sum overnight. No trust building, just selling.

    There are too many products and advertisers out there that push making money, but leave out adding value. People get in and think they will become a success in a week and are taught to push push push without building any relationships or adding any value.

    One valuable thing a lot of newbies miss is finding a good mentor. Someone who has created value, who will not just show people what needs to be done, but teach them how to do it successfully to create a sustainable business, not just an urgency of product pushing to as many as you can then on to the next product.
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    • Profile picture of the author omaggie
      Originally Posted by BrandyW View Post

      camnettcontent, you make some valid points. I think a lot of it is new IM'ers follow the wrong people or they don't follow anyone at all. All too often I see "Make $500 every day" or something of the like. People pushing products with claims to get rich or make a hefty sum overnight. No trust building, just selling.

      There are too many products and advertisers out there that push making money, but leave out adding value. People get in and think they will become a success in a week and are taught to push push push without building any relationships or adding any value.

      One valuable thing a lot of newbies miss is finding a good mentor. Someone who has created value, who will not just show people what needs to be done, but teach them how to do it successfully to create a sustainable business, not just an urgency of product pushing to as many as you can then on to the next product.
      That's so true Wandy. The world of IM is such a maze that without the help of seasoned IMs or guide, it is easy to miss your way as a newbie even before getting started. Thankfully, with the right guide and a little bit of due diligence or research on the part of a newbie, the journey is less circutous
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  • Profile picture of the author Steve B
    Originally Posted by camnettcontent View Post

    Has effective preselling become passe (yet, somehow ALL the most successful IM'ers master and utilize this art)? I don't get it.

    I'm guessing there are lots of reasons that pre-selling isn't used more:
    • Many IMers, especially newcomers, don't have any idea what it is or how it's used;
    • It takes some effort, work, and know-how to do it right;
    • Lots of IMers will always choose the path of least resistance, only do the minimum required;
    • It's part of the impetuous "me" generation - I want it done my way and I expect it now;
    • Building a list of niche subscribers takes too long and nurturing them is not my bag;
    • Some will say they've tried it . . . and it didn't work (without learning how to do it right);
    • Many assume pre-selling is about distributing product information (which it is not);
    • Sometimes marketers are afraid to "put themselves out there" to establish trust and credibility.
    There are other reasons, for sure, but these few come to mind now.

    Steve
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  • Profile picture of the author expressg
    I think the biggest problem is that many new marketers are looking for a quick payday. They could care less about the customer and building a long term relationship (despite the benefit). They're blinded by fantasy of dollar signs.

    Or just don't care lol.
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    • Profile picture of the author The Niche Man
      Give first, take second? That's a rule many marketers here give lip service to, but it's a pill many find hard to swallow. You can tell by their questions, sigs/landing page and business model or lack of one. Most are afraid of being stiffed, taken advantage of or used by prospects or customers.

      Most require an action/obligation from the prospect before they react (give). To me you're not giving unless ...
      • The prospect wonders how you can do it without losing money or going broke.
      • Your competition thinks you're crazy.
      • Someone thinks you're stupid because everyone will take advantage of you.
      And doing it all with No Obligation or strings. Anything less is just another business transaction - that everyone else does. (Yawn)

      I've been on the prospect side of the equation, and most of the "Give" on the marketers part is cheap, routine, and risk (wimp) free. That's good news for those who follow your "Golden Rule", they'll have very little competition.

      On top of that applying the Golden Rule is a long term proposition for the most part. You'll notice most people here is looking for the quick, the fast and the instant or as close to it as they can get. So, that's where more major drop off occurs. Yes, the I.M road (and crowd) thins out fast when it comes to the Golden Rule. Applying the Golden Rule is not for wimps or sissies.
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      • Profile picture of the author discrat
        Ah yeah, the Golden Rule !! Why others in business just do not practice it ??

        Well, this is just a personal observation...

        Most of the people I work with or run into on a daily basis are decent, good, caring human beings.

        But the fact of the matter is there are a lot of real low lifes out there in this World. I mean bottom dwellers.

        There are even a few on here.

        These low lifes in our society run the whole gamut... attorney, doctors, educators, horse bettors, priests, ministers and YES even Internet Marketers.

        Lets face it The Golden Rule transcends everything. If you are a scum bucket to begin with (who doesn't treat people the way they want to be treated ) then why would you act any differently when you enter the world of Internet Marketing ?



        - Robert Andrew
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        • Profile picture of the author DigitalBusker
          Originally Posted by discrat View Post

          Ah yeah, the Golden Rule !! Why others in business just do not practice it ??

          Well, this is just a personal observation...
          But the fact of the matter is there are a lot of real low lifes out there in this World. I mean bottom dwellers.

          There are even a few on here.

          These low lifes in our society run the whole gamut... attorney, doctors, educators, horse bettors, priests, ministers and YES even Internet Marketers.

          ?



          - Robert Andrew

          Am somewhat amazed you didn't put Bankers, Wall St and Politicians in your list. This is the kind of pond-life that goes into the top 3 on my list, even before lawyers.
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      • Profile picture of the author C A Perez
        Originally Posted by The Niche Man View Post

        Give first, take second? That's a rule many marketers here give lip service to, but it's a pill many find hard to swallow. You can tell by their questions, sigs/landing page and business model or lack of one. Most are afraid of being stiffed, taken advantage of or used by prospects or customers.

        Most require an action/obligation from the prospect before they react (give). To me you're not giving unless ...
        • The prospect wonders how you can do it without losing money or going broke.
        • Your competition thinks you're crazy.
        • Someone thinks you're stupid because everyone will take advantage of you.
        And doing it all with No Obligation or strings. Anything less is just another business transaction - that everyone else does. (Yawn)

        I've been on the prospect side of the equation, and most of the "Give" on the marketers part is cheap, routine, and risk (wimp) free. That's good news for those who follow your "Golden Rule", they'll have very little competition.

        On top of that applying the Golden Rule is a long term proposition for the most part. You'll notice most people here is looking for the quick, the fast and the instant (or as close to it as they can get). So, that's where more major drop off occurs. Yes, the I.M road (and crowd) thins out fast when it comes to the Golden Rule. Applying the Golden Rule is not for wimps or sissies.
        You and 'camnettcomment' make some very excellent observations. I just started back into this business after being absent for a number of years.

        I am building a new health site and do not expect to monetize it for a while. Why? Because intuitively I agree that you must first develop trust by 'giving'. Only after establishing trust can you begin to 'suggest' paid for solutions to your audience.

        It may take a while. But the rewards in loyalty and long term profitability are worth it. You want repeat customers not one time buyers.

        Long live the Golden Rule.

        Carlos
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  • Profile picture of the author Randall Magwood
    They hear about the glory of online marketing and want to capitalize IMMEDIATELY. Then they read a Clickbank book and get 1 sale after 4 months.... and nothing else. They don't value an email newsletter, then they wind up calling everything related to online selling as a *scam*. Not knowing that marketing is marketing is marketing... no matter what you sell.
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  • Profile picture of the author Jonathan S
    I just remember when I first thought of getting into business online. I used to think and raved to my friends about quick money or easy money, autopilot business i.e. doing nothing while the money flows like a raging river into my bank account, etc. etc. including setting up a website that people flocks like crazy on day 1. But I was wrong, totally wrong, the reality was light years away from the online business dream that previously playing in my mind. I've been driven by the events of many internet millionaires with big houses and driving kick-ass cars at such a very young age but I was completely oblivious of the long and hard process behind their success. Yes, traffic alone is a big challenge. People just don't care about you, they don't care if your landlord kicked you out of his property, they don't care if you're starving to death, they only care about themselves, they only care of what YOU CAN DO for them. Camnettcontent was right, GIVE FIRST, take second. Think about THEM first and THEY will think about you in return.
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  • Profile picture of the author jamescanz
    Originally Posted by camnettcontent View Post

    This brings me to this "Golden Rule" that I notice so many just can't seem to grasp:

    Give First, Take Second.
    Because it simply doesn't always have to be that way.

    What ever happened to selling something in exchange for value?

    That sounds pretty win-win to me.
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    • Profile picture of the author discrat
      Originally Posted by jamescanz View Post

      Because it simply doesn't always have to be that way.

      What ever happened to selling something in exchange for value?

      That sounds pretty win-win to me.

      This can also be definitely true in cases.

      If you just have amazing products to sell then why can't you just sell this product and add value to the customer in that manner
      Why does there have to be this give, give, give to begin with ?
      .
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    • Profile picture of the author Allison Ross
      Originally Posted by jamescanz View Post

      Because it simply doesn't always have to be that way.

      What ever happened to selling something in exchange for value?

      That sounds pretty win-win to me.
      I think you've touched on the problem here, jamescanz. Although I do see your point, I think too many online marketers today confuse "selling" with "marketing". Marketing is about establishing the brand, gaining credibility, adding value, etc. and selling is about converting potential customers into actual customers.

      Two totally different functions requiring two totally different strategies and skills. Nowadays, too many Internet marketers are no more than Internet salesmen, in my opinion.
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      • Profile picture of the author The Niche Man
        Originally Posted by Allison Ross View Post

        I think too many online marketers today confuse "selling" with "marketing". Marketing is about establishing the brand, gaining credibility, adding value, etc. and selling is about converting potential customers into actual customers.

        Two totally different functions requiring two totally different strategies and skills. Nowadays, too many Internet marketers are no more than Internet salesmen, in my opinion.
        Your point is spot on, I've started threads on establishing a brand, positioning and other similar subjects in the past and they went to page 3 in about an hour. Not much interest. Most people here are concerned with selling, converting - or bust. Not realizing establishing a brand and positioning yourself effectively can make selling and converting easier.

        But I'm not losing hope. When I first came hear 4 years ago no one was talking about having a Niche or Niche Marketing either.
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  • Profile picture of the author arojilla
    I saw a new post just minutes ago of someone asking how to set an automated WP Amazon affiliate site that would pull data from the store, and even suggesting to use plug-ins to, yes, automate Facebook likes.

    Like, what's the point of that and what value proposition is it for potential customers?

    You can make the coolest site but if it has nothing of value for people but a collection of links, banners and subscription forms, who is going to fall for that?

    A waste of time.
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  • Profile picture of the author nmwf
    I strongly agree with Randall. And I suspect very few have even picked up a physical, business 101 textbook.
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    • Profile picture of the author tenbears
      As is apparent, buying the next, newest shiny thing is a very common syndrome in newbie IMers. A continual influx of newbies on the scene with money to spend means that the market will always move to quickly provide them with more new shiny things until an evolving sense of discernment (or an empty wallet) prevents them from being sucked in any more.

      Most of these folk I imagine probably end up quitting and leaving IM. Some may progress to approaching IM as a real business; focus, plan and take action - they leave the 'next shiny thing' market. However more and more newbies will always continue to flood in and ensure the market for cold, quick 'solutions' to their cash problems remains active.
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      • Profile picture of the author SFNY
        The best thing a Newbie can do is get their hands dirty. That's the only way to truly be a winner. Learn from your mistakes and invest in yourself. Treat what you're doing like a business not a quick buck. A wise man once told me, slow and steady wins the race. If you keep buying all the BS courses and books and whatever else you're being sold, you'll never have a dollar to invest in your own business and you'll be just as smart as the character who sold you on it. The bottom line is, everyone has a way of learning and those who succeed get their hands dirty. Bottom line - Take Action.
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        • Profile picture of the author camnettcontent
          Originally Posted by BrandyW View Post

          One valuable thing a lot of newbies miss is finding a good mentor. Someone who has created value, who will not just show people what needs to be done, but teach them how to do it successfully to create a sustainable business.
          Thanks Brandy. This is so true. I had a mentor when I first started out online and I'm thankful everyday for the guidance I received. There's nothing like a rock solid foundation of evergreen principles to build on.



          Originally Posted by Steve B View Post

          I'm guessing there are lots of reasons that pre-selling isn't used more:
          • Many IMers, especially newcomers, don't have any idea what it is or how it's used;
          • It takes some effort, work, and know-how to do it right;
          • Lots of IMers will always choose the path of least resistance, only do the minimum required;
          There are other reasons, for sure, but these few come to mind now.

          Steve
          So ignorance and laziness in a nutshell....

          I dare anyone to give it an honest go and see if it doesn't make a huge difference to their results.



          Originally Posted by expressg View Post

          Or just don't care lol.
          I think that's it for a lot of people. But why do something at all if you're not going to do it right?



          Originally Posted by Randall Magwood View Post

          marketing is marketing is marketing... no matter what you sell.
          Thank you. I wish more people would realize this.



          Originally Posted by Jonathan S View Post

          People just don't care about you, they don't care if your landlord kicked you out of his property, they don't care if you're starving to death, they only care about themselves, they only care of what YOU CAN DO for them. Camnettcontent was right, GIVE FIRST, take second. Think about THEM first and THEY will think about you in return.
          Thanks Jonathan. Yes indeed. By helping others get everything they want, we get everything we want.



          Originally Posted by The Niche Man View Post

          Applying the Golden Rule is not for wimps or sissies.
          It sure isn't. I say go big or go home.



          Originally Posted by discrat View Post

          Lets face it The Golden Rule transcends everything. If you are a scum bucket to begin with (who doesn't treat people the way they want to be treated ) then why would you act any differently when you enter the world of Internet Marketing ?

          - Robert Andrew
          Very true. Some sad individuals just can't be helped.



          Originally Posted by jamescanz View Post

          Because it simply doesn't always have to be that way.

          What ever happened to selling something in exchange for value?

          That sounds pretty win-win to me.
          Of course it doesn't. But can you honestly say that MOST internet marketers today are providing value? I didn't think so.

          I'm focused on the 95% that are doing it wrong.



          Originally Posted by discrat View Post

          If you just have amazing products to sell then why can't you just sell this product and add value to the customer in that manner
          Why does there have to be this give, give, give to begin with ?
          .
          How many "amazing products" have their been since the beginning of time that never got off the ground with decent sales?

          That's like saying that someone who has an amazing voice is destined to be a superstar singer. False. Countless "amazing" singers can't pay their rent while a handful of barely mediocre artists are bathing in millions.

          It all comes down to effective marketing/preselling.



          Originally Posted by arojilla View Post

          You can make the coolest site but if it has nothing of value for people but a collection of links, banners and subscription forms, who is going to fall for that?

          A waste of time.
          Exactly.
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  • Profile picture of the author nicheblogger75
    I'm so glad the OP started this post. I cannot believe how things have changed for the worse in the 6 years I have been an Affiliate Marketer.

    Gone are the days when you would offer a valuable (and highly actionable) report or video in exchange for an opt-in and then follow up with them with a bunch more top quality content that would actually help them. Man do I miss those days. You know, the days when you could use double opt-in and ask for a person's name and still get a great conversion rate.

    Now it seems all you see are short one-line squeeze pages that don't even give away anything valuable. Nope. You enter your email address, click submit, and immediately you get blasted with another squeeze page, and if it's not a CPA offer (which it usually is), you'll then get redirected to maybe another squeeze page, or a "thank-you" page with 4 or 5 links to- you guessed it- more squeeze pages! I mean really... What is up with that?

    What happened to getting the subscriber and then sending them right to the download page? Maybe I'm being naive. Maybe that just doesn't exist anymore.

    Don't get me wrong, I'm not saying that you shouldn't change with the times. I just think that the way email marketing is being done by a lot of IMers nowadays is plain crazy. It seems like it's all "churn and burn." I guess that works, too. It just doesn't seem right to me. What's wrong with building up a little rapport before asking for the sale?
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    • Profile picture of the author Freebiequeen1999
      Originally Posted by nicheblogger75 View Post

      I'm so glad the OP started this post. I cannot believe how things have changed for the worse in the 6 years I have been an Affiliate Marketer.

      Gone are the days when you would offer a valuable (and highly actionable) report or video in exchange for an opt-in and then follow up with them with a bunch more top quality content that would actually help them. Man do I miss those days. You know, the days when you could use double opt-in and ask for a person's name and still get a great conversion rate.

      Now it seems all you see are short one-line squeeze pages that don't even give away anything valuable. Nope. You enter your email address, click submit, and immediately you get blasted with another squeeze page, and if it's not a CPA offer (which it usually is), you'll then get redirected to maybe another squeeze page, or a "thank-you" page with 4 or 5 links to- you guessed it- more squeeze pages! I mean really... What is up with that?

      What happened to getting the subscriber and then sending them right to the download page? Maybe I'm being naive. Maybe that just doesn't exist anymore.

      Don't get me wrong, I'm not saying that you shouldn't change with the times. I just think that the way email marketing is being done by a lot of IMers nowadays is plain crazy. It seems like it's all "churn and burn." I guess that works, too. It just doesn't seem right to me. What's wrong with building up a little rapport before asking for the sale?
      Well....it has really changed in the 16-17 years since I started affiliate marketing

      Used to be great..get paid by real companies, it went way downhill

      I do still promote a few...very few...companies , affilate networks....2 of them are usa only....and very selective.
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    • Profile picture of the author PVGUY
      Doesn't seem right to me, either. I have too much respect for someone else's money. I cannot sell something I do not believe in. I have several fishing sites. I want to help people to catch fish and enjoy the experience. Put 'bass' in front of anything and some bubba will buy it. That's not the way I operate. I'm happy to let the other folks do what I don't respect.
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  • Profile picture of the author FreedomBlogger
    Great points!!

    And that is really one of the most common mistakes new IMers make!

    Especially, with a new email list.

    It seems like most are going too too fast! .... meaning that they are going after the sell way too early and way too fast!

    You have to lead with value. All the time. That is the best way to build a trusting relationship with your potential customers.

    I think, what is happening, is that everyone is just too used to getting things "on demand". They want to get traffic, get leads, and make sales way too fast. And that rarely happens!

    Most people do the wrong things, work on the wrong process, and when they do not see the results they want, they say this does not work. Is like taking a successful Chef's recipe, changing some of the ingredients, doing things in the wrong order, changing some of the cooking process, and ending up with a very crappy dish - then turn around to the Chef and scream at his face his recipe sucks!! LOL

    It is incredible how many people will not follow the right process, and yet criticize this industry. Shame on you!! ... haha

    This is a real business, and it should be treat it as such. It will take the right process, with a lot of consistency, a lot of massive action, and the right mindset!

    It will also take a lot of effort and time!

    The best things in life do not happen overnight. That is just the raw truth. I mean, even offline, do you really think people push a button and automatically put up a business at a high populated corner - and sell products and services like hot cakes??!! lol .... I do not think so!

    There is a right process to make it happen, there is no doubt about it. It is the same when you want to build a successful business online. You will have to put in the hard work with the right process, the right investments - and be very patient!

    Now, the most obvious thing you should do online (after doing a deep research) .....

    If
    a lot of people are saying they are not finding much success by pitching pitching pitching ...

    Why would you do the same???

    Knock knock! ... hello! ..anyone there! haha

    I have learned that you need to implement a simple 80/20 rule. Especially with email marketing.

    80% of the time share pure valuable knowledge - and 20% of the time have a high converting offer. That's it!

    This is also why, building your own blog online, helps you sell more. Because you lead with a lot of value, and people will actually thank you for that and really consider the products and services you recommend!

    This is not rocket science. The concepts are simple. It is people who twist things up and go with what they think can get them "very fast" results. Put your ego down, empty your cup, and actually follow EXACTLY what the successful are telling you to do!! ... come on!

    Just my 2 passionate cents!
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  • Profile picture of the author jeffreydale
    I completely agree with this. Offer value, whether it's a free ebook, course, or just great content and gain some credibility and trust, then asking them to buy something from you is no longer a big deal.
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  • Profile picture of the author nlanda
    Funny...this same kind of discussion has been around as long as I've been in IM...which is many years. Just as with prospecting, so it is with people "trying IM"; some will, some won't , so what.
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  • Profile picture of the author hannahlist
    OP, you are so right.

    But I'd like to rephrase that slightly....

    Give first. Take second. Absolutely correct but...

    To give, you have to ESTABLISH why people should TAKE from you.

    In other words, build trust.

    This is where CREDIBILITY comes in.

    Be credible.

    How?

    Be helpful.

    Be kind.

    Motivate people.

    Bring out the best in them.

    Whatever form it takes (of course, it all depends on context), ADD VALUE TO PEOPLE'S LIVES.

    That's the bottom line

    To get what YOU want, you must first GIVE OTHERS WHAT THEY WANT.
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    • Profile picture of the author bbjumpman
      I definitely agree. Back in the day you used to be able to shove an affiliate product in someone's face and you may have had luck with that. Everyone is much more internet savvy these days and it makes "our" jobs much more challenging. Makes it fun too.

      Provide valuable information and genuinely HELP them first. Understand your audience. Maybe you'll have luck selling something right off the bat but the more likely scenario is you sell something to them later on after building a trusting relationship.
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      • Profile picture of the author jasodaly
        Originally Posted by bbjumpman View Post

        Provide valuable information and genuinely HELP them first. Understand your audience. Maybe you'll have luck selling something right off the bat but the more likely scenario is you sell something to them later on after building a trusting relationship.
        I think this is crucial and often overlooked by many aspiring IM'ers.

        So many people are only in it for themselves and people will see through you. Once you start to think about your potential customers and solving their problems, the rewards will come.

        Originally Posted by jamescanz View Post

        Because it simply doesn't always have to be that way.

        What ever happened to selling something in exchange for value?

        That sounds pretty win-win to me.
        This is also true but again, the focus is on providing value to your customers and too many people are looking for an automated turnkey solution which doesn't exist!
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  • Profile picture of the author Terry Jett
    Cannot agree with you more!

    I have been in the IM world for long, long time. Have seen many come and go. Sadly many of them have given honest hard working marketers a bad name and left bad taste in general public's mouth. They appear like a strong storm and exit like a hurricane. In other words they blow in crap and leave with destruction.

    This is one of the main reasons I moved away from IM 5-6 years ago. Still do some digital product creation and marketing but mainly these days focus my business on helping local small business owners. Lot of satisfaction in helping people who appreciate it and then watch their business grow

    Another thing that totally turns me off: there are some people out there creating damn good digital products BUT they throw in so many OTO offers it is sickening. Many of the current products creators doing this will never get me to promote... Would never send anyone into OTO hell! Upsell, downsell, sideways, upside down, spin and then release version 2 a year later with even more OTO's...

    Bottom line is if you want to succeed, build a relationship with people by offering quality products. Then stand behind them! Fact is the only thing you really have is your name and once ruined, it is cached into web servers for long time.
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    • Profile picture of the author bbjumpman
      Originally Posted by Terry Jett View Post

      Bottom line is if you want to succeed, build a relationship with people by offering quality products. Then stand behind them! Fact is the only thing you really have is your name and once ruined, it is cached into web servers for long time.
      Well said..and to add to my earlier comment you really need to stay focused. It's too easy to be distracted by all of these products out there. You start one, get bored/distracted then start another method.

      If you end up spreading yourself thin then you'll never really be good at any one thing
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  • Profile picture of the author S1YMY
    "give first, take later" just isn't fashionable. People want (expect) instant rewards so they start out that way. Its a fast route to no sales success. And yet these people are being peddled to with exactly what they expect. The 'gurus' have long pre-sale letters, mails, process, webpages etc, giving away lots of (so called) value all selling "get rich quick and 1 button software". Until the buyers stop believing the hype, the hypers will continue to make fortunes with worthless products. There is only one way to make real money, and we all know what that is.
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  • Profile picture of the author whawk57
    Here it is in other words not just in marketing, but life in general:

    "Life gives to the givers and takes from the takers."

    LOL Life meaning Mother Nature naturally, like treat the people the way you want them to treat you.
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  • Profile picture of the author Miguelito203
    I don't think a lot of people view making money online as something that they can turn into a real business, so they don't approach it from that perspective -- even though the basic rules of business still apply. It's just the medium that's changed (the fact that it's the internet). I mean, unless you're a person that has studied business or happens to follow a legitimate business model and ethical marketer your first time out, it's hard to figure these things out.

    Joey
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  • Profile picture of the author heris
    I agree with jamescanz and discrat. Because it does not always have to be that way. The way to market products are not equal. I am still learning how to promote shareasale products (Delaying it after getting lots of login attempts). However selling physical products online (the original ones) without giving something away for free does still work. Even review sites, although not spectacular, still give results.
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  • Profile picture of the author jonnielu
    Originally Posted by camnettcontent View Post

    This is something that has always baffled me....

    Every day I read posts from aspiring internet marketers griping about not getting enough customers. And if they do somehow manage to get some traffic to their website, hardly anyone buys anything.

    They tweak, test, redesign and optimize. And the final result?

    Crickets.

    This brings me to this "Golden Rule" that I notice so many just can't seem to grasp:

    Give First, Take Second.

    To go even further...

    The most important factor for getting traffic, sales and conversions online is what happens in the mind of a potential customer and how they feel about you before they even see your offer.

    Why oh why do so many IM hopefuls seem to ignore this fact completely?

    Don't get me wrong, landing pages, opt-in forms and conversion optimization are essential, but that's only if and when you have a steady stream of well-targeted, engaged, warmed-up and responsive visitors to test and tweak to perfection.

    It seems like more and more folks are just throwing crap against the wall and hoping something sticks. Funneling traffic all willy-nilly to their offers and slamming prospects with pitch after pitch, then wondering why positive results never seem to follow.

    Has effective preselling become passe (yet, somehow ALL the most successful IM'ers master and utilize this art)?

    I don't get it.
    Effective Pre-selling ------ is what Amazon, Apple, Ebay, PayPal, and Google have already done to the extent that you have little shot to compete until you can Pre-Sell as effectively.

    You only need to get 100 million and a 1998 start to get that done. Internet Marketing for small local business is fairly snuffed out. Go local, on the street.
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    • Profile picture of the author discrat
      Originally Posted by jonnielu View Post

      Effective Pre-selling ------ is what Amazon, Apple, Ebay, PayPal, and Google have already done to the extent that you have little shot to compete until you can Pre-Sell as effectively.

      You only need to get 100 million and a 1998 start to get that done. Internet Marketing for small local business is fairly snuffed out. Go local, on the street.
      There is some degree of Truth to this BUT I will also say that if you really build yourself as a Authoritative figure and build a relationship based on this, I think it can be that much easier to sell Amazon, Apple products etc.. to prospects.

      I know Amazon Sites typically buck this but I still say you can do that much better building rapport with people .
      and implementing to so called Golden Rule




      - Robert Andrew
      Signature

      Nothing to see here including a Sig so just move on :)

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  • Profile picture of the author freewillie
    I totally agree with the Golden Rule principal.

    Coming from a retail background of over 35 years customers in a brick and mortar store are no different from customers on the internet.

    They are people who are looking for something and they will always return to the sales person who takes care of them the best.

    In retail it was called clienteling or developing a long term relationship with your customers which is very important especially if you work on commission.

    Take this same concept with your email subscribers and build a business instead of burning out your list.
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    • Profile picture of the author camnettcontent
      Originally Posted by Terry Jett View Post

      Bottom line is if you want to succeed, build a relationship with people by offering quality products. Then stand behind them! Fact is the only thing you really have is your name and once ruined, it is cached into web servers for long time.
      If I could thank you for this a thousand times I would!


      Originally Posted by Allison Ross View Post

      I think you've touched on the problem here, jamescanz. Although I do see your point, I think too many online marketers today confuse "selling" with "marketing". Marketing is about establishing the brand, gaining credibility, adding value, etc. and selling is about converting potential customers into actual customers.

      Two totally different functions requiring two totally different strategies and skills. Nowadays, too many Internet marketers are no more than Internet salesmen, in my opinion.
      Precisely!

      There is a HUGE difference between selling and preselling. The mind-blowing aspect of preselling is that if you do it effectively, you don't even have to "sell"!

      People instinctively want to, and are happy to buy, because doing so is what's best for their needs. It's brilliant, and a very effective marketing method that is completely underrated and underused in my humble opinion.
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    • Profile picture of the author Joan Altz
      Originally Posted by freewillie View Post

      I totally agree with the Golden Rule principal.

      Coming from a retail background of over 35 years customers in a brick and mortar store are no different from customers on the internet.

      They are people who are looking for something and they will always return to the sales person who takes care of them the best.

      In retail it was called clienteling or developing a long term relationship with your customers which is very important especially if you work on commission.

      Take this same concept with your email subscribers and build a business instead of burning out your list.
      For your first post, this was great, and true. Most of my Stepdad's long term friends were with guys who sold him something major, and he was a slow buyer.

      If you didn't show just as much interest in discussing a variety of topics with him on the 6th visit as you did on the 1st, he wouldn't buy.

      But if you stuck it out with him, he became a lifetime friend and customer.

      A couple of examples:

      There was Tom the keyboard salesman (bought 3 keyboards from him over time - we went on trips with his family also - my Stepdad and Tom even went into some money-making ventures together).

      There was Larry the boat salesman (bought 2 motor boats from him over time, went on several fishing trips with him and his wife, etc...).

      But those salesmen had to wait awhile to get that first sale. They had to become friends with him first. For needy purchases, it didn't matter, but for everything else it always mattered.
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  • Profile picture of the author leilani
    I agree with camnettcontent ad BrandyW that finding a mentor is absolutely crucial. Especially with all the many, many courses about making money online that is out there.

    I spent thousands on courses trying to understand IM. I totaled all the purchases I made since October 2014 and it came out to a whopping $17,000!! Yep, bought all the shiny objects when I got stuck with one course, thinking this next course could be it.

    There had to be a simpler way to get from Point A to Point B. To learning IM and making money online.

    At the end of June, I was led, that's right, led to my current mentor. I made sure I checked this guy out three ways to sundown. I did my due diligence and I am not sorry that I hired him as my mentor. I needed to learn the IM business to serve and he does a wonderful job to make me understand the fundamentals.

    See, it's so easy to get caught up in the learning and the jargon of IM.
    Forget that we are dealing with people and offering solutions to their problems.

    We need to be mindful that as IMers we are to give more use value than we receive in cash value.

    That we have the great opportunity to enrich people's lives, first and have the confidence that the money will be there when we do good work.

    Thank you for allowing me to share.

    Leilani
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  • Profile picture of the author kevineverett
    Give first and take second is one way of looking at it. If people realise though that you do not "make" money online or anywhere else this may provoke a different approach. What we actually do is "exchange" something of value to our potential customer, such as information, solutions to a problem and so on. In "exchange" we receive something that is of value to us, as in money. If we can provide something that is valuable enough to our potential customers, they will be willing to exchange what is valuable to us in return for that. It is possible to have this exchange happen immediately but we need to put ourselves into the "minds" of our customers. They will be asking themselves "what is in it for me?" Give them what it is that they want and the exchange will seem fair to them. Give them more than they want, and the exchange is inevitable. Remember, we do not "make" money, we exchange value.
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  • Profile picture of the author maxsi
    What I learn to create a good business is:
    => deliver great content => let people know you as a big expert => make tons of SALES

    Give, give, give before to ask (before to pitch)
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  • Profile picture of the author southcoaster
    I always feel obliged to buy if the saleman is super-helpful and knowledgeable, whether it is a car saleman, electronics store guy or someone on the internet. Show them you are a real person, demonstrate you know your stuff better than anyone else on their radar, and give them enough free education or products until they feel obliged to buy somehting from you just as a thank you, if nothing else - human nature.
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  • Profile picture of the author Kathy331
    Thanks camnettcontent for starting this thread, I've gained some real good advice and insights reading all the replies.
    As a relative newcomer I've been lucky and not been scammed, there are so many shiny objects out there! I found a couple of mentors early on and have been progressing "slow and steady".

    I hear a lot about the money being in the list, but I know myself, if I get an email every day shouting at me to buy this or that, I soon unsubscribe. I respond best to perhaps 4 or 5 plain newsletters (well written) spaced out, then an offer. I'm much more likely to look at what is on offer if I've been given something of value first.
    So I guess its the way you use your list that's more important than the list itself.
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  • Profile picture of the author Vproof
    Thanks for the thread. I'm also a newbie and been attracted by the glitters of "earn $500 per day easily in 30 days" but so far I haven't fallen for it, but it's tempting especially when you need it. But after a year, i realised it's a long process and I need to be more focused.

    Question: which blog, resources would you honestly recommend to help out with IM?

    Last question to Camnettcontent, would you accept to be my mentor and teach me some ropes?
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  • Profile picture of the author GillW2015
    As a relative 'newbie' this is one of the things I was taught from day 1. Be yourself, give before you try to sell. Your visitors have to know, like and trust you first and foremost.
    It takes time to build up a rapport with people, either through your blog or website.
    Loof after your cistomers and they will reward you.
    Just follow the 'golden rule'. No 'if's' or 'but's'.
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  • Profile picture of the author yayabobi
    First things first. Need to have a great product. Not average. Not just as good as the rest. But great. Far and above the competition. This is where you need to start. Otherwise crickets is all you will hear.
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  • Profile picture of the author kazimuhith
    I absolutely agree with you camnettcontent . "Give first , Take second" . You must give your customers reasons to keep coming back to you . Adding value to their quest of searching for tools to "get rid of a problem " that they are in - will ensure your long term success.
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  • Profile picture of the author PVGUY
    Originally Posted by camnettcontent View Post

    This is something that has always baffled me....

    Every day I read posts from aspiring internet marketers griping about not getting enough customers. And if they do somehow manage to get some traffic to their website, hardly anyone buys anything.

    They tweak, test, redesign and optimize. And the final result?

    Crickets.

    This brings me to this "Golden Rule" that I notice so many just can't seem to grasp:

    Give First, Take Second.

    To go even further...

    The most important factor for getting traffic, sales and conversions online is what happens in the mind of a potential customer and how they feel about you before they even see your offer.

    Why oh why do so many IM hopefuls seem to ignore this fact completely?

    Don't get me wrong, landing pages, opt-in forms and conversion optimization are essential, but that's only if and when you have a steady stream of well-targeted, engaged, warmed-up and responsive visitors to test and tweak to perfection.

    It seems like more and more folks are just throwing crap against the wall and hoping something sticks. Funneling traffic all willy-nilly to their offers and slamming prospects with pitch after pitch, then wondering why positive results never seem to follow.

    Has effective preselling become passe (yet, somehow ALL the most successful IM'ers master and utilize this art)?

    I don't get it.
    Great post.
    I think most newbies have a problem with critical prep before starting marketing campaigns. Sure, the delivery system is important, but beginners fail to 'know' their ideal customer. If I'm your target tell me what I need to know to make an informed buying decision. Do not simply push at me what you have to say. I guess that is what you were saying in the original post. I like the well-defined avatar approach.
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  • Profile picture of the author ryleejames
    Hi,

    As you can see, I am new here but am very glad to be here now. I've been reading through these posts and have learned a lot in just this small amount of time.

    I used to think that advertising was the best way to get clients, but in the business I am in - Hosting, that is not always true.

    The OP's point of give first is really spot on. I've wasted a lot of money on advertising without much to show for it. I've now started posting in a couple different forums, not "Hey Look At Me!" type posts, but helpful posts about hosting and how it works and how my company can help you get online etc.

    As I said before, I am glad to be here and look forward to learning as much as possible.
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    • Profile picture of the author camnettcontent
      Originally Posted by PVGUY View Post

      Doesn't seem right to me, either. I have too much respect for someone else's money. I cannot sell something I do not believe in. I have several fishing sites. I want to help people to catch fish and enjoy the experience. Put 'bass' in front of anything and some bubba will buy it. That's not the way I operate. I'm happy to let the other folks do what I don't respect.
      Yes. I seriously believe that if you give people everything they want you eventually get everything you want. Truly a win-win mindset. Everybody comes out with MORE. More business, more success, more income, more knowledge.

      It's a beautiful thing!


      Originally Posted by ryleejames View Post

      Hi,

      As you can see, I am new here but am very glad to be here now. I've been reading through these posts and have learned a lot in just this small amount of time.

      I used to think that advertising was the best way to get clients, but in the business I am in - Hosting, that is not always true.

      The OP's point of give first is really spot on. I've wasted a lot of money on advertising without much to show for it. I've now started posting in a couple different forums, not "Hey Look At Me!" type posts, but helpful posts about hosting and how it works and how my company can help you get online etc.

      As I said before, I am glad to be here and look forward to learning as much as possible.
      I'm glad you've realized the truth before you got in too deep. Some people go years spinning their wheels before they realize this simple truth that will transform the way they do business forever.

      Stay on the path and you'll find whatever your definition of success is.
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    • Profile picture of the author JohnMcCabe
      Originally Posted by jamescanz View Post

      Because it simply doesn't always have to be that way.

      What ever happened to selling something in exchange for value?

      That sounds pretty win-win to me.
      Just "selling something in exchange for value" sounds fine, and may work if you have something truly unique with obvious value, and you're the only place to get it.

      Otherwise, before you can sell, you have to create a willingness to buy from you, as opposed to every other available outlet. You need to demonstrate what value you bring to the table. Is it your expertise (give by demonstrating that expertise)? Is it your service (give by providing testimonials - real, verifiable ones)?

      Can you see where I'm going with this one?
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  • Profile picture of the author El Terro
    Awesome and Inspiring...I'm really learning.. For the same reason I have stepped back...start getting the proper training to lay the foundation. You are absolutely correct...cause if its me on the buying end I would be running...I heard what you said and its the same thing I'm learnig... you must be correct. Thanks again...
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    • Profile picture of the author camnettcontent
      Originally Posted by El Terro View Post

      Awesome and Inspiring...I'm really learning.. For the same reason I have stepped back...start getting the proper training to lay the foundation. You are absolutely correct...cause if its me on the buying end I would be running...I heard what you said and its the same thing I'm learnig... you must be correct. Thanks again...

      You're doing the right thing El Terro. We live in the era of "I want it, and I want it now", but some things can't be rushed to achieve the best result. Take as much time as you need to get things figured out and then implement and adjust as you move forward.

      In IM we can't get everything right out the gate, but it saves a ton of time and headaches when you have a solid foundation.
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  • Profile picture of the author Max Anderson
    Most people in the IM space, don't want to build a REAL business they just want to make the quick buck to quit their day-job...

    That's also the reason why most fail in making any decent income online in the long run.
    Signature

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  • Profile picture of the author bigrayban
    There are no golden rules..Just thinking out of the box and be innovative
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  • Profile picture of the author tyronne78
    I absolutely agree you should stick to the golden rule of marketing and give before you take,but remember this,you aren't required to give away the farm! There is such thing as giving away too much value/content for free. Your best tips,tricks,and strategies should be sold in the form of info products,courses.etc...

    We are in business to make money,always remember that!

    Don't be afraid to sell. Embrace selling and fall in love with it. We sell people on stuff everyday without even knowing it.

    ~TR
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    • Profile picture of the author JohnMcCabe
      Originally Posted by tyronne78 View Post

      I absolutely agree you should stick to the golden rule of marketing and give before you take,but remember this,you aren't required to give away the farm! There is such thing as giving away too much value/content for free. Your best tips,tricks,and strategies should be sold in the form of info products,courses.etc...

      We are in business to make money,always remember that!

      Don't be afraid to sell. Embrace selling and fall in love with it. We sell people on stuff everyday without even knowing it.

      ~TR
      I'm going to almost disagree with you here. Maybe just a simple rephrasing will do.

      How about "most of your best tips, etc., should be sold in the form that buyers will pay for?"

      When you go to the food court, and someone is standing in front of a booth with a tray, do you think they tell people "try this, the food for sale is even better?" No, they say "here's a sample, if you like it and want more of the same, the line is over there."

      Same with format. Read the various threads where people ask about formats. Some want info products, others want group coaching, still others want one on one mentoring. If all you offered was one format, you'd be ignoring that segment of the market willing to pay more for more specialized learning.
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  • Profile picture of the author Edwin Torres
    Hmm, your right when you say people are expecting to get get get before giving giving giving. Yes, always provide value first BUT some newbies take this to the far side and only give out free stuff and when they pitch they wonder why no one buys.

    Giving value is good, but you gotta promote aswell.
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