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My hosting account has been hacked!

by Bai_Mike
9 replies
My hosting account has been hacked!!

My hosting account under hostgator has been hacked and the files look perfectly ok under the cpanel but when I access the sites itself, all of them show the hacked site frontpage

I have emailed hostgator's security team on this but I'm not very optimistic about it. I'm not even sure how they did it without accessing my cpanel at all!
#account #hacked #hosting
  • Profile picture of the author rsteadm2
    Have you checked your registrar? May have hacked that and changed the nameserver to point to their domain host...

    Just a thought.
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  • Profile picture of the author jendoe
    Oh, man... I'm sorry, that sucks. If you haven't done it in awhile, you might also run some checks on your computer for spyware/viruses. Seems like there have been quite a few reports lately of spyware that sits on your computer and just looks for ftp info (where you log into, login and passwords) - which is then used to access your hosting.

    Good luck getting everything sorted out...
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  • Profile picture of the author SteveJohnson
    Lots of ways to hack a server. Depends on what scripts you've been running, etc. 1st step is to make sure you have a secure password ( 12 chars, upper/lowercase alpha, numerics, and punctuation) and change it AT LEAST monthly if not weekly.

    The files may look fine from the outside thru your cPanel file utility, but most likely have some javascript added to them. Hope you have backup files.

    HG may be able to tell you how the intrusion occurred.
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    • Profile picture of the author Bai_Mike
      A fine time to catch up on some of the training videos I have lying around and spend a bit of time trolling in the forums.

      Doubt my computer has been trojaned though. Eset has that covered full and well. Gonna wait for hostgator to take action and reply on it. Hope that they be fast on this issue.
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  • Profile picture of the author dalvia
    Boy of boy. I feel for you. In a matter of a week, I had 2 of my own site hacked and 6 of my clients. What a nightmare!!!

    I had to hire an elancer to go through and clean up all the bad code and resubmit to Google. I then went through and changed all the passwords. Not a fun process at all.

    Chin up. You may have to hire someone to help,

    Dale
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  • Profile picture of the author Floyd Fisher
    Originally Posted by zijian View Post

    My hosting account has been hacked!!

    My hosting account under hostgator has been hacked and the files look perfectly ok under the cpanel but when I access the sites itself, all of them show the hacked site frontpage

    I have emailed hostgator's security team on this but I'm not very optimistic about it. I'm not even sure how they did it without accessing my cpanel at all!

    First off, are you sure it's the webhosting account that has been hacked, and not the domain name?

    Here's how to tell: When you log in under cpanel, try viewing the page using file manager.

    If it looks ok there, more than likely the domain was hijacked. This seems to be happening a lot lately.
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  • Profile picture of the author Devan Koshal
    Are you using any software other than wordpress? A lot of software sold by marketers isn't very secure against cross site scripting, which might be the culprit.
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    • Profile picture of the author Bai_Mike
      Update : Deleted some autoblogs that I made from some script that I had purchased and downloaded.

      Hostgator also restored my account. The only thing I'm pissed is that is actually affected all my sites across the same hosting account.
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      • Profile picture of the author mentorondemand
        Ouch!

        One of Worst feeling in the world my Real Estate site
        was hacked.

        First thing you want to do is check your bank
        account see if there are any internet charges.

        I know you thinking I was hacked, so was I
        several years ago.


        the charges will be in small amounts, this is what
        occurred to me. Luckily a customer called me about
        my site and I just happen to check one of my accounts.

        It was a eastern European IP address and nothing could
        be done about it.

        Seems like it was some type of spy bot on my desktop.

        I recommend immediately get free version of
        Spybot Search and Destroy it is a great program.
        I have no affiliation to the product.

        It will clear your computer of any hidden spyware.

        they give you a 30 day trial and that all you need.
        Just make sure you get the original product
        because there is a lot of copy cats.


        good luck
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