Yes I understand it is probably not possible, but what is best way to proceed regarding it.
I Have an ebay account for about 7 years so far, but barely use it. I had some used items that was listing, just to get rid of them. The issue is that one of the items got sold, buyer paid for it, but I have already got rid of few months ago, but forgot to cancel the listing.
I apologized to the buyer and gave him a refund few days later. Now I see he left me negative feedback saying that he paid but I canceled the offer.
This is my 1st negative feedback and due to low overall score it decreased my reputation to 80%.
I'm not active ebay seller, but from every once in a while I sell some stuff that find around the house that I don't need.
Is there a way somehow to ask him to get this feedback removed... ? What is best to tell him? Should I contact ebay?
I realize I made a mistakes because I forgot to cancel the listing, but hey we are all people and we make mistakes every once in a while. And I gave him refund as well.
It is really a pity to have my reputation hurt for some 10$ item or so.