The other day, somebody was complaining over the email that how come the product isn't free anymore (it used to be free). I tried to explain but he wouldn't listen, eventually he said that he wants to talk to a "manager". I gave him my personal email address. He sent the email to my other address complaining the same thing. I then replied from the other email address pretending that I am a "manager" and gave him the free license key. hahahahaha
So, what do you guys do?