How to figure out which customers bought Clickbank PitchPlus upsell offers

by Aniga
6 replies
Hey guys,

I want to promote Clickbank products with PitchPlus feature. In this type of CB products, after making a purchase, the customer is taken to an upsell page where they are offered to buy a complementary product or an upgraded version of their initial purchase.

My question is, how can I know which customers bought the additional upsell offers (PitchPlus allows a maximum of 2 upsells), which ones bought the first offer only (not the upsells), and which ones bought none?

Thanks!
#clickbank #follow #pitchplus #upsells
  • Profile picture of the author JohnMcCabe
    You can't. Not with Clickbank, anyway.

    People forget that Clickbank is not an affiliate network or payment processor. Thier model is to act as a reseller. You are selling your product to Clickbank, and they are selling it on to the end buyer. They consider the customer theirs, not yours.
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    • Profile picture of the author Aniga
      Originally Posted by JohnMcCabe View Post

      You can't. Not with Clickbank, anyway.

      People forget that Clickbank is not an affiliate network or payment processor. Thier model is to act as a reseller. You are selling your product to Clickbank, and they are selling it on to the end buyer. They consider the customer theirs, not yours.
      Does this apply to other affiliate networks too? Isn't there any other affiliate model where you are able to identify which customers bought your affiliate offers?
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  • Profile picture of the author MilesBaker
    As a vendor you can easily get this information in your account. As an affiliate though you don't get access to customer information.
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    • Profile picture of the author myob
      You will need to get each of your buyers to accept the upsell individually through some kind of opt-in incentive. This can be automated with several third party solutions. I have been using CBlistautomator.com for over 12 years with excellent results. The Pitchplus upsell (or anything else) can be easily added in using this software. Every sale (and upsell) is verified with Clickbank's API and either sent to your email or stored in a secure reporting database which can be downloaded.
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      “If I have seen further than others, it is by standing upon the shoulders of giants.” – Isaac Newton
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  • Profile picture of the author Nomi913
    <a href='http://bloggertricksandtips.com' Blogger tricks and tips </a>
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  • Profile picture of the author Harvey Segal
    Originally Posted by Aniga View Post

    My question is, how can I know which customers bought the additional upsell offers (PitchPlus allows a maximum of 2 upsells), which ones bought the first offer only (not the upsells), and which ones bought none?
    Although you cannot see customer details as an affiliate you will be able to see which upsells resulted from the original purchase (if that information is useful to you).

    .
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