Aweber Pop Up Probs With IE

18 years ago

I tried it our for you in Firefox, Chrome and also IE6 (XP), IE7 (XP) and IE7 (Vista).

I got the error on all the IE machines.

No error on Firefox or Chrome.

I checked the Javascript logs on Firefox in case it was experiencing the problem but handling it better. No errors were shown.

Sorry, I don't know what the problem is, but I do know it's got nothing to do with your IE settings.

Cheers,

Neil

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radhika

18 years ago

I am getting error 'Internet explorer can not open the site ... Operation aborted.' first time. When I go to second time page opened up but no pop-up box.

Site and pop-up box opened OK in Opera.

When I see the source code, I couldn't find actual js code. Pop-up pointing to Aweber url. So you need to contact Aweber how to solve this issue with IE.

.

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seree

18 years ago

It's not the problem on IE settings.

I found this problem while I'm developing a web site for my customer long time ago. It's about an error on DOM.

Personally, I believe you can try this first.

- Disable all plug-ins and see if it's working or not.
- If it still not works, try to reset to default theme.

And let me know your result here. :-)

Seree W.

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Neil Morgan 18 years ago

Following Seree's theory, I just tested it on a vanilla IE6 (XP) machine. It has no themes, no plug-ins, nothing. It's a plain XP installation with nothing added and nothing changed.

Same problem.

There's no point in wasting any more time - get back to Aweber. I'm sure they'll sort it our for you when you explain your findings.

Cheers,

Neil
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- teamincome 18 years ago
  
  Thanks guys
  
  Neil I already suspected the plug ins but disabled them and no joy.
  
  Nothing to do with theme either.
  
  Seree what is DOM?
  
  Have sent aweber another ticket, no joy so far.
  
  Will send them this post if I don't get an answer.
  
  Thanks
  
  1 reply
  
  {{ DiscussionBoard.errors[99163].message }}
  
  Neil Morgan 18 years ago
  
  DOM is Document Object Model.
  
  Technobabble and nothing that would help you solve this at your end.
  
  Document Object Model - Wikipedia, the free encyclopedia
  
  Cheers,
  
  Neil
  
  Thanks
  
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seree

18 years ago

Check your PM for alternative approach. :-)

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GarrieWilson

18 years ago

It worked for me perfectly on IE v7.0.5730.11

Garrie

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teamincome

18 years ago

Ok it works with IE 7 but not IE6

Latest from aweber is they blamed my myblog script in the sidebar widget but removed every single script and still get the same problem!

Having used aweber for 2 years without prob this is driving me nuts!

If they don't fix it soon I'll be off to another provider

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teamincome

18 years ago

Just received update from aweber saying there is no problem!!

Suggested he try IE6

Does anyone else find it really annoying when the next support person in line responds to a ticket without bothering to read the history?!?!?

Muppet!

They keep telling me they are informing their administrators to get it fixed but nothing happens

With all the other recent aweber glitches I am beginning to lose patience and really feel it is time to move on.

Any recommendations?

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ileneg

18 years ago

Came up fine for me - I have IE7 on Windows XP

ilene

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Roy Carter

18 years ago

Came up fine for me - I have IE7 on Windows XP

Ditto

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teamincome

18 years ago

Hi Guys I appreciate your feedback but the problem is with IE 6 not 7

But just to check with IE7 the ' grey out' pop up appears firs time you visit?

Ok as for aweber I guess the clever important support guys are working on their bigger problems as the ones answering mine keep repeating the same thing over and over again!

They take it in turns to blame a script that I removed from the site, it'd not even there anymore and they are still blaming it.

I explained that I removed every plug in, every script, even went back to the default theme and I still get the same error.

What are the chances that someone from aweber will actually say its our fault?!?!?!?

More to the point FIX IT!

Thanks
1 reply

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Tim Franklin

18 years ago

Originally Posted by teamincome

Hi Guys I appreciate your feedback but the problem is with IE 6 not 7

But just to check with IE7 the ' grey out' pop up appears firs time you visit?

Ok as for aweber I guess the clever important support guys are working on their bigger problems as the ones answering mine keep repeating the same thing over and over again!

They take it in turns to blame a script that I removed from the site, it'd not even there anymore and they are still blaming it.

I explained that I removed every plug in, every script, even went back to the default theme and I still get the same error.

What are the chances that someone from aweber will actually say its our fault?!?!?!?

More to the point FIX IT!

The chances of that happening is about Zero.

Not that I am bashing aweber here, but to be fair and balanced, IE 6 on win 2000 machines, is terribly broken and totally trash.

IE6 on winXP SP1 is a little more stable, (not sure why)

I did test it out on MAC with Safari and it worked perfectly, no surprise there.

Modal windows are hit and miss, at least they are for me.

I invested about a week working with this kind of thing and never got it working 100 percent.

With regard to support specialists, with genius intellect, not going to happen.

Hope you sort it all out,

Thanks
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Neil Morgan 18 years ago

To follow up on my previous replies in this thread...

...I just tested your site on the 4 IE6/7 machines that showed your error last week.

All those PC's are now showing your opt-in form correctly, with no errors.

So it looks like maybe they solved the problem.

Cheers,

Neil
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- JimK 18 years ago
  
  I tried it with IE6 and it works, but as a side note I'm using 1024x768 screen size with one added tool bar and your box is too big to see the 'close' link at the bottom so I couldn't do anything but either subscribe or close the browser.
  
  Thanks
  
  1 reply
  
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  teamincome 18 years ago
  
  Now I'm really bamboozled!
  
  I still cannot get it to work with IE6
  
  Their support now say they are getting no errors (but don't mention whether they are actually seeing the pop up or not) and am i doing a 'hard refresh' and not viewing a cache version.
  
  I assume if I clear my cookies and files from the tools/internet options drop down then refresh then that is a hard refresh as they call it. Am I right to assume?
  
  Thanks
  
  1 reply
  
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  Neil Morgan 18 years ago
  
  The 'delete files' option should do it.
  
  Just checked yet another IE6/XP machine for you - no problems viewing the popup.
  
  Cheers,
  
  Neil
  
  Thanks
  
  1 reply
  
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  teamincome 18 years ago
  
  Neil
  
  Thanks for hanging in there and checking stuff for me, I really do appreciate it!
  
  I still get errors so maybe it is my set up and aweber reporting the mybloglog script was causing the error was correct.
  
  However just to make sure I added the same pop up to a brand new site with no plug ins, no scripts and default theme.
  
  I still get the error and no pop up in IE6
  
  Could you check it in IE6 please if and when you have a moment
  
  Lapband Surgery Texas
  
  I have set it to appear every visit so there is no confusion
  
  Thanks
  
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mattboogee

18 years ago

Sup All,

I am having the exact same issue with my site.
IE 6 & 7. My problem is exact opposite...I can see the pop-up
on my computer but others cannot.

The ones that cannot get there receive an error. Here is a link to see the error.
h ttp://i512.photobucket.com/albums/t324/matt-gerchow-real-estate/rei.jpg

If anyone has any idea as to what might be causing this, it would be most appreciated.

Regards,

Matt
h tt p: w ww.real-estate-investing(.)c om

Thanks

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Aweber Pop Up Probs With IE

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