Banning Certain Countries from purchasing

13 replies
I have noticed with Amember that they allow you to disable certain countries from purchasing.

What warriors experiences with banning certain countries. Considering it will be a high-ticket digital product I have already done the usual suspects like Romania, Russia, Indonesia, India, China (great apologies to warriors from these countries, but I have only ever seen fraud or refunds from these countries. actually never had a legit paying user that didn't refund. . go figure)

What I want to know about is the tier-2 countries like Singapore, Maylaysia and Middle Eastern countries like UAE or Saudi? Do I need to ban these too, or have people from these countries ever successfully purchased and not refunded. I have had a few purchases from singapore, and they were both refunded (of course) but I would like to think that there is the potential for business there. Can someone give me an honest outlook? Maybe a Warrior from the Lion City or KL?

btww. ... the product I am talking about for my test data had about a %4 refund rate from Western Country purchases and almost a %100 refund or fraud rate from tier-2-3 countries.

This new product will be high ticket and digital so we need to take that into account as well.
#banning #countries #purchasing
  • Profile picture of the author jaaproos
    interesting question, could anyone give an answer, I am very interested in Indonesia myself.
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  • Profile picture of the author birdfood
    I've had trouble with customers from all over world not just Russia, Ukraine and other typical high risk countries.

    Interestingly customers from Singapore, UAE, Saudi Arabia etc tend to be the most reliable.
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  • Profile picture of the author owol
    Interestingly, a lot of my customers come from "third tier" countries, and I bet my refund ratio is LOWER from them. I'm involved in managing a lot of Internet Marketing niche products though, so perhaps that's why?
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    • Profile picture of the author jaaproos
      Originally Posted by owol View Post

      Interestingly, a lot of my customers come from "third tier" countries, and I bet my refund ratio is LOWER from them. I'm involved in managing a lot of Internet Marketing niche products though, so perhaps that's why?
      Interesting, the opportunities for us are endless in those countries. How woudl you go about in such a third tier country? Is a country like Indonesia ready for a nice information product? I would love to learn more from this.
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  • Profile picture of the author bestdeveloper
    Banned
    [DELETED]
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    • Profile picture of the author jaaproos
      Originally Posted by bestdeveloper View Post

      the problem is - stereotypiс thinking: all Muslims - terrorists, all russian - drunk spammers, all italians - greedy, ect We can do nth with it, we or trust our clients, or not.
      This has nothing to do with stereotypes, I just think that in some countries conversion rates are just very very low. On top of that the legal system and financial systems are such that security online cannot be protected.

      My question is whether people are able to make any money online in countries like indonesia, vietnam etc. etc. ? And in what kind of way, CPA/own product in local language...
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  • Profile picture of the author Underground SEO
    I wouldn't ban middle-eastern countries, I've also found them to be good customers, as have customers from asia.
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    • Profile picture of the author jaaproos
      Originally Posted by fryerben View Post

      I wouldn't ban middle-eastern countries, I've also found them to be good customers, as have customers from asia.
      Cool thanks, could you tell us what countries in asia and are these products in english?
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  • Profile picture of the author davidfstyles
    Personally I've never blocked sales from specific countries. To me a refund takes what - 5 minutes max to process? I'd recommend to ask what your time is worth? If it's a high-ticket item you're selling... and 50% from a certain country cancel - that's like spending 5 minutes (refund processing) for a sale. But having said that... if your hourly rate is say $1 million per hour... well that's another question :-)
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    • Profile picture of the author jaaproos
      Ok, maybe I am thinking out of fear too much. What about opportunites to start an information product in Bahasa Indonesia. SO that means the entire business is focused on one country ie. Indonesia, are there people here already succesful with this kind of products?
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  • Profile picture of the author sloanjim
    I banned buyers from Singapore. About 6 years ago EVERY sinlge buyer from Singapore would charge back on me without fail.....so I simply stopped doing bizz with them. Maybe it was fraud through Singapore. No idea but I was sitting with the problem.
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  • Profile picture of the author sloanjim
    MIKE.........I am surprised no-one has pulled you over about this statement? Very ignorant.

    No offense to the Yanks
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    • Profile picture of the author BIG Mike
      Banned
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      • Profile picture of the author Chris Grable
        Originally Posted by BIG Mike View Post

        I don't think so...I'm a Yank myself actually.
        Me too! What did he do wrong?
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  • The refund/chargebacks ratios I get from Singapore, Malaysia and Indonesia are triple the ratios I get from other countries. I really have no idea why, but I am seriously considering banning customers from those 3 countries...
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