Do you offer 2 or more payments for your products?

27 replies
Hi.

I have some digital products in the $300 - $500 price range. I would like to offer customers the choice of paying it all up front, or paying in two or more monthly payments.

My current shopping cart doesn't allow for this.

If you're offering digital products online and you offer two or more payments, can you please tell me what shopping cart you use or how you're otherwise able to do this?

Thanks!
#offer #payments #products
  • Profile picture of the author Samfakroon
    Small Business CRM | Marketing Software Small Business | Infusionsoft best for marketers like you and me.

    Thank You

    Sameer
    Signature
    {{ DiscussionBoard.errors[10566511].message }}
  • Profile picture of the author Oziboomer
    Originally Posted by Imamarketer2 View Post

    Hi.

    I have some digital products in the $300 - $500 price range. I would like to offer customers the choice of paying it all up front, or paying in two or more monthly payments.

    My current shopping cart doesn't allow for this.

    If you're offering digital products online and you offer two or more payments, can you please tell me what shopping cart you use or how you're otherwise able to do this?

    Thanks!
    I think you'll find you can offer it in your existing cart.

    You will most likely have to set up a recurring billing product in say Paypal or Stripe etc and then take the customer from your cart to process the recurring payment.

    Add the button to the checkout page.

    Set up your thank you page as the return URL after payment

    Sometimes that works

    Kind regards,

    Ozi
    {{ DiscussionBoard.errors[10567197].message }}
    • Profile picture of the author Imamarketer2
      Oziboomer - Thanks, but I don't think this will work. I'm using DPD (Digital Product Delivery) for a cart. Just signed on with them after leaving Ejunkie because they didn't support subscription billing.

      DPD offers subscriptions, but it's actually a platform that you add people to. It's not something where you can just add a button to your check out page and they're charged more than once.

      I've got another product I sell that I used PayPal subscriptions with and it works great. But this new product is a digital product and I can't do that because Paypal won't host or deliver my files.

      I've looked at every cart out there over the past few days I think. It's just very frustrating. I can't seem to find a cart that will meet all my needs. If it has all the functionality, it doesn't integrate with my email autoresponder. If it integrates with the autoresponder, it doesn't have all the features I need.
      {{ DiscussionBoard.errors[10568550].message }}
      • Profile picture of the author Oziboomer
        Originally Posted by Imamarketer2 View Post

        Oziboomer - Thanks, but I don't think this will work. I'm using DPD (Digital Product Delivery) for a cart. Just signed on with them after leaving Ejunkie because they didn't support subscription billing.

        DPD offers subscriptions, but it's actually a platform that you add people to. It's not something where you can just add a button to your check out page and they're charged more than once..
        It says they do recurring on this page here:
        https://getdpd.com/demo/subscriptions/

        Are you signed up for the subscription model?

        Originally Posted by DPD

        Are There Per-Transaction, Per-Store, Or Any Other Hidden Fees?

        DPD does not charge any per-transaction, per-storefront, or per-product fees above and beyond the flat rate pricing above for product sales. All payments for goods through DPD are made directly to the vendor's payment processor account, and the vendor is responsible for all processing fees. We don't take a cut or commission from any of your income, ever.

        For subscription stores, the first 5 subscribers are free. After that, DPD charges a flat rate $0.69 fee per subscriber, per month. This fee covers subscription billing, support, and bandwidth charges for continued access to content while the subscribers are active.
        There are so many ways to supply content on recurring billing even using just a simple subscription on paypal and you deliver the content via an auto responder.

        Best regards,

        Ozi
        {{ DiscussionBoard.errors[10568680].message }}
  • Profile picture of the author Regional Warrior
    I 2nd Infusionsoft
    {{ DiscussionBoard.errors[10568575].message }}
  • Profile picture of the author Jason Kanigan
    Infusionsoft is costly and doesn't make a lot of sense for people earning under a certain amount of money.

    OP: what's wrong with creating a Paypal subscription button and linking it to a Buy button image on your site?
    {{ DiscussionBoard.errors[10568592].message }}
  • Profile picture of the author Imamarketer2
    Jason - Yeah, my business isn't to that point yet where I can go with Infusionsoft and from all the reading I've done I'm not sure it's for me.

    As to adding paypal buttons, that's great but I still need storage and delivery for my digital products. I can't host them on my site. That's why I'm looking for a hosted cart.

    Oziboomer - What I want to do is offer a digital download once, but they make payments over two to four months. They get the download up front, but pay it off over time. So, an autoresponder won't work for this. It's a zip file.

    I really just want to upload my products and have everything automated from there.

    DPD's subscription plan (yes, I'm signed up for it) is actually a platform, like a membership platform. You add people to it and then it continually delivers content. That won't work for a one time download.
    {{ DiscussionBoard.errors[10569913].message }}
    • Profile picture of the author Oziboomer
      Originally Posted by Imamarketer2 View Post

      Jason What I want to do is offer a digital download once, but they make payments over two to four months. They get the download up front, but pay it off over time. So, an autoresponder won't work for this. It's a zip file.

      I really just want to upload my products and have everything automated from there.

      DPD's subscription plan (yes, I'm signed up for it) is actually a platform, like a membership platform. You add people to it and then it continually delivers content. That won't work for a one time download.
      An autoresponder will work.

      You just need to set up the subscription for 2 or more payments and you send the buyer a link to the zip file via email once.

      Same with the membership subscription plan.

      They sign up once for say three payments that gives them access to the members area.

      Zip file download is inside member area.

      They access members area once but get billed 3 times.

      I've done similar things with Premium web cart...now Cloud360 and they get an expiring download link that gives them a period to download the file.

      The product is just set up as recurring with a number of billing periods specified.

      We've done the same thing in Opencart and Woocommerce.

      All you do is create the recurring product - i.e. the billing period in paypal or whatever other processor you use and then after they buy they get access to digital download.

      You can do the same thing inside of Clickfunnels with a digital asset and hooking it up to Stripe....but you still ned to set up the subscription inside stripe...the payment processor.

      When you use an auto responder you can deliver the file and then on each billing day deliver a message thanking the buyer and letting them know this is payment 2 of three....for example.

      I think you are trying to overcomplicate what you want to achieve which is sell a product and get paid.

      Every cart can do this.

      You can even email a person the recurring buy now button from Paypal and just have the thank you page set to deliver the link to the zip file.
      {{ DiscussionBoard.errors[10570407].message }}
      • Profile picture of the author Imamarketer2
        Oziboomer - Thank you so much for your explanation. I'm going to try that with DPD and see if I can make it work. If it works, all my problems are solved for now and I've got a great, inexpensive shopping cart.

        Otherwise, I'm looking at having an app created to connect Cart66 with Aweber. DPD integrates with Aweber, which I use, but Cart66 does not. Aweber support suggested the app idea.

        My third choice was to ante-up more cash and use Cloudnet360. Since you have experience with that what are your thoughts on it? Most of what I've found online about it is good. There's always going to be someone who's not happy with something no matter what it is, but over all it seems like a good solution. That said, it's got a lot of things I would probably never use - like the chat feature for my customers, some things I might use, and right now I really need the cart.

        Thanks so much!
        {{ DiscussionBoard.errors[10571404].message }}
        • Profile picture of the author Oziboomer
          Originally Posted by Imamarketer2 View Post

          My third choice was to ante-up more cash and use Cloudnet360. Since you have experience with that what are your thoughts on it?
          Try the more economical routes first.

          If you want to run many sales funnels follow-ups, action scoring, memberships etc then you can do it with C360 but for one product I couldn't justify the expense.

          It also helps if you have some understanding of coding to get the most out of it if you are doing customisations for certain purposes.

          I use the autoresponder and CRM of it a lot and we have membership sites that have run there for about 4 years now. I also use the ticket system for support functions for a number of sites. It integrates with all the payment processors I need for different markets including Eway which is well known in Australia where I have a large percentage of my customers.

          They do have a free trial so you could sign up and test out whether you like how they have things set up. If you don't like it just cancel.
          {{ DiscussionBoard.errors[10571532].message }}
  • Profile picture of the author Imamarketer2
    Thanks, again, Oziboomer.

    I went and looked again at Cloudnet360. There's just so much there I don't need right now. I think you're right. It would be overkill at this point in my business.

    I have three products right now, and am planning to add more as quickly as I can get them done.

    Cart66 meets all my needs. It just doesn't integrate with Aweber. So, I followed the link that Aweber support gave me and posted a job on Upwork to create an app. I'm clueless as to how much this will cost and I don't even know if it will work. Aweber said they have an open API and so I guess the app would "plug" into that. I have no idea how it would plug into Cart66.

    If the app idea doesn't work out, I'm out of ideas and options for making Cart66 work. I really want to be able to add customers to my lists at Aweber. I might be willing to give up Aweber if Cart66 had an email autoresponder or it integrated with something other than MailChimp.

    Most of the carts available that allow you to sell downloads don't take high end downloadable products into consideration. It seems like they all think I'm selling songs for 99 cents, or ebooks for a couple bucks. It's frustrating.

    I launched my latest product back in early February. I have a tiny list so I didn't expect it to make a lot of money, and honestly I think it did well all things considered. But, I know I could have sold probably twice as much if I had been able to offer a payment plan for people. I need a cart that will let me do that.

    I went back into DPD. I just don't see how I could possibly make that work. Their subscriber program is literally a blog, and they only allow Paypal Express or Stripe for checkout. Stripe states they will put your phone number on customer receipts. I don't have a business phone number so that's a problem for me. And Paypal Express makes customers store their information at Paypal. I think that would cost me a lot of business.
    {{ DiscussionBoard.errors[10571766].message }}
    • Profile picture of the author Oziboomer
      Originally Posted by Imamarketer2 View Post

      I went back into DPD. I just don't see how I could possibly make that work. Their subscriber program is literally a blog, and they only allow Paypal Express or Stripe for checkout. Stripe states they will put your phone number on customer receipts. I don't have a business phone number so that's a problem for me. And Paypal Express makes customers store their information at Paypal. I think that would cost me a lot of business.
      1st. It is easy to get people into your list from any purchase even if you think it isn't possible it is pretty easy.

      You can just have your thank you page from paypal being a page with a simple form to register their download.

      You say something like "Please enter you name and email to access your purchase".

      The confirmation page after they have submitted their name to whatever auto responder can be the download page.

      It is pretty easy to do.

      Also if you sell via Paypal you will get a confirmation order by email from Paypal with the purchasers details or you can just log into your account and look under transaction details.

      Then you add the name and email to your autoresponder manually.

      For low volume this is not that much work.



      Kind regards,

      Ozi
      {{ DiscussionBoard.errors[10571820].message }}
  • Profile picture of the author ydsimple
    Create superscription payment via paypal or clickbank. Cheap and it works.
    {{ DiscussionBoard.errors[10571794].message }}
  • Profile picture of the author Randall Magwood
    Infusionsoft is great for this, also i like to use 1shoppintcart. I recommend them alot.
    {{ DiscussionBoard.errors[10572052].message }}
  • Profile picture of the author extrememan
    Yes, because not all people use paypal but do have credit cards. It's smart to have multiple payment methods because of variety and customer experience.
    {{ DiscussionBoard.errors[10572608].message }}
  • Profile picture of the author Brent Stangel
    what's wrong with creating a Paypal subscription button and linking it to a Buy button image on your site?
    You can also offer PP credit which gives six months to pay.

    If you won't or can't offer PayPal I have serious doubts about your success. I personally won't buy anything that doesn't accept PP.

    I trust PP. I can't say that about much else online.
    Signature
    Get Off The Warrior Forum Now & Don't Come Back If You Want To Succeed!
    All The Real Marketers Are Gone. There's Nothing Left But Weak, Sniveling Wanna-Bees!
    {{ DiscussionBoard.errors[10572660].message }}
  • Profile picture of the author Imamarketer2
    Oziboomer - I understand what you're saying and thank you again for another great response. But, my files would still need to be stored somewhere. I've looked into this and I'm not comfortable with storing them in dropbox because based on my research delivery isn't all that secure.

    Also, I've taken another look at Cart66 and realized that I would need a gateway and merchant account to use their subscription service. I figure that would cost around $30 a month. Plus Cart66's fees of $20.00 a month and Aweber's $20.00 a month. That's $70 a month for all three.

    So, then I went and looked at CloudNet360 again and their monthly price is only a few dollars more. They have everything I need. Yes, there's definitely some bloat there that I don't need - like a website, and I don't need an affiliate program yet. But, for the money this might just be my best option. I sent them some questions as it's well after business hours and their chat isn't online. I'll see how they answer and go from there.


    Randall Magwood - Infusionsoft is out of my budget for now and I've read from so many people that they are really difficult to use.

    And I really considered 1ShoppingCart. That was the first thing I looked at because they've been around for such a long time and I know other people who have recommended them in the past. But after doing my research I've decided not to use them because:

    A) They charge for support. I feel this should be included. They should just up their price by the $10 they charge for it and then it would be a non-issue.

    And B) In their fine print they state that when you enroll you are automatically placed in one of two programs which cost $124 and $134 per month, and you will be billed for them unless you cancel before your free trial is over. I would never have seen this if someone hadn't pointed it out in a blog post. I don't do business this way.

    Also, I've read from several people online that 1ShoppingCart is having issues that the company doesn't plan to fix (not sure if that's true, but there do seem to be a lot of unhappy customers).

    If any of this is incorrect or the company has changed it's practice or policies, please let me know and I will again consider them.


    Brent Stangel - I completely agree with you. Up to now I have only used Paypal to take payments. I'm considering taking payment without Paypal as well, but will continue to offer Paypal as an option. When I shop online, unless I'm shopping with a store I know well, I pay with Paypal. So, I want to make sure to offer it to my customers so they can feel comfortable doing business with me.

    Paypal credit is a good idea. I didn't think of that one. Not sure I'd want to offer it for my digital products as six months is a long time to stretch payments out for that, but maybe for some of my more expensive offerings.
    {{ DiscussionBoard.errors[10573008].message }}
  • Profile picture of the author Imamarketer2
    Oziboomer - Quick C360 question. You said you use the autoresponder there. Do you use the shopping cart too? So if people buy from you, are they automatically added to your list there? :-)
    {{ DiscussionBoard.errors[10573012].message }}
    • Profile picture of the author Oziboomer
      Originally Posted by Imamarketer2 View Post

      Oziboomer - Quick C360 question. You said you use the autoresponder there. Do you use the shopping cart too? So if people buy from you, are they automatically added to your list there? :-)
      With Cloud 360 every buyer gets added to your list.

      You need to set up sales paths, funnels and tags much like you do with Infusionsoft.

      We add people from forms all over the place even from purchases made outside of their shopping cart.

      The system is quite flexible but you do need to understand some basic coding and how to clean up code and drop people in the right place.

      If you are just using their cart and checkout then you don't need any other skills but you will still have a learning curve as to how to set things up.

      You keep talking about securely storing the digital product.

      You can just use Amazon S3 for storage and set the permissions up so you can give someone read only access.

      Cloudnet360 only calls your files from Amazon S3 so you would need that set up as well.

      I still think an integrated platform is overkill if you are just doing a product or two.

      You can do everything you want with a free version of S2 Member, Amazon S3 and Paypal coupled with your Aweber account if that is what you already have.

      You wouldn't even need the membership platform but it may be handy for you later.

      One tip if you are going to use Cloudnet360 - use firefox as your browser

      Kind regards,

      Ozi
      {{ DiscussionBoard.errors[10573148].message }}
      • Profile picture of the author write247
        As suggested - PayPal is a good bet. There are other options but more costly. It really depends what your exact requirements are. Spend a few hours looking at the available options with PayPal.
        {{ DiscussionBoard.errors[10573338].message }}
  • Profile picture of the author Imamarketer2
    Oziboomer - Thank you again for your thorough response.

    Right now I have three products. One is an ebook. One is a digital download "program." And one is an online course. And I'm growing from there, planning to add a continuity product next, and then a few more programs and courses as well as consulting and live workshops/retreats/events. It just takes a little time for all of it to happen.

    So, I'm looking at my future plans and how I want my company to grow, and Cloudnet360 seems like it would suit my needs today and allow me to grow in the future.

    I'm not a techie, but I have done little things with code such as pulling the image out of a button so I could use my own image, or moving a button to the middle of a page from the side of the page. I'm no expert, but if I have some clear instructions I can accomplish whatever needs to be done - within reason. My abilities are very limited, so if it's coding without instruction and it's not something that can be easily seen or found in the code, then I'd need help with it. I do have a web developer/programmer who can help me with the tough stuff. I was hoping I would not need help with this though. It would just depend on how complex it is.

    I tried to sign up with Amazon S3. It sounds like a wonderful storage program. But, I couldn't make heads or tails of it and I didn't understand their pricing. They're clearly not for the average merchant.

    I wrote to Cloudnet360 and was told, "The digital download is extremely good and you can limit download and distribution." Guess I need to ask them a few more questions.

    When you say that Cloudnet360 only calls the files from Amazon S3, does that mean it fetches the file and delivers it to the customer?

    I took a look at S2 Member. While it does offer a lot of options, there's no support for the free version and it appears to be rather complicated. You mentioned a learning curve for CloudNet360. There's going to be a learning curve for anything new you try that is software related and that certainly seems to be the case for S2 Member as well.

    I guess it was just wishful thinking to hope I could find a shopping cart that would allow me so upload my products and courses, check a few boxes or click a few buttons and voila! I'd have my shopping cart set up and integrated with my site (and aweber), and I could accept installment payments. Too much to ask I guess.

    The more I look into this the more complicated it seems. Maybe there are some youtube videos I can look at to get a better idea of what would be involved with CloudNet360. Then I would know for sure whether it was for me.

    If not, I'll try looking at A2 Member's competitors. Maybe one of them is less involved.

    Thank you again for all the help and information you've given me, Oziboomer. I really appreciate it very much. There's so much to consider, and now I have new options to look at. New options are always good. But, I'm going to have to make a decision on this pretty quick so I can move forward.
    {{ DiscussionBoard.errors[10574329].message }}
    • Profile picture of the author Oziboomer
      Originally Posted by Imamarketer2 View Post

      I tried to sign up with Amazon S3. It sounds like a wonderful storage program. But, I couldn't make heads or tails of it and I didn't understand their pricing. They're clearly not for the average merchant.

      I guess it was just wishful thinking to hope I could find a shopping cart that would allow me so upload my products and courses, check a few boxes or click a few buttons and voila! I'd have my shopping cart set up and integrated with my site (and aweber), and I could accept installment payments. Too much to ask I guess..
      Go here to Amazon and sign up. https://aws.amazon.com/s3/

      Their data costs are really low and you probably would get a year of free downloads depending on your volume and thereafter it will not be expensive.

      It is easy to set up and you can search out tutorials.

      As for an integrated solution there are things like Clickfunnels (<< This is an affiliate link) that will do everything you are discussing. The link is for a 14 day free trial. You can check for other offers they may have elsewhere.

      The learning curve is less severe than Infusionsoft and I probably shouldn't compare them because they are different animals but there is some similarity particularly now that CF has now added something they call Acrionetics - a bit simpler sales path and lead scoring system

      They have a good funnel building system with membership funnels - drag and drop.

      They integrate with most payment providers and you can do recurring billing.

      Support is excellent as is the training.

      Has digital asset storage so you can deliver the content pretty easily.

      I use it for a membership site and affiliate program with around 24 digital assets and it is good.

      For most of my newer stuff I use CF for building out the entire process as it is rock solid.

      There is always something that will do something you want better than what you have but it is key to recognise that you can always grow into systems that seem far out of reach today.

      Just be sure to build your assets and keep copies of them in more than one place so if you want to move you can.

      It sounds like you have got some good foundations to build on further so it does require good consideration as to what will grow with you now and allow you to expand your business.

      Don't ever panic and if you find something is not working just re-think the process and review what your options are again and then change.

      Tyr to use links or - redirect links that yopu can easily change so if you move things around you can just change one URL and not lose any work you'v done previously.

      Best regards,

      Ozi
      {{ DiscussionBoard.errors[10574541].message }}
  • Profile picture of the author Imamarketer2
    Oziboomer - Clickfunnels sounds great, but their pricing is out of my budget. I'd have to go with the $297 a month plan to get the recurring billing as well as a few other things I could get over at CloudNet360 for less.

    Also, it appears that Clickfunnels gives you a website. I already have one. In fact, I need to discuss this with C360 because they showed a certain feature on YouTube and it used a template. I have Instabuilder and it creates awesome lead and sales pages, and it's all done with a WYSIWYG editor, just like in WordPress. Just wondering if I can use my own site with Instabuilder instead of C360's templates.

    I've watched a few YouTube videos for C360 and didn't see anything that looked too difficult. I'm thinking about giving them a call tomorrow to ask the rest of my questions. Email takes too long.

    I realize that nothing is set in stone, that all I can do is make the best decision I can for now, and that I can always cancel a service and change when I need to. That's not a problem for me.

    I've looked at so many options - from the all in one solutions to piecing things together. I really want a hosted solution and I like the idea of having everything in one place rather than pieced together. I realize there can be a disadvantage to this - such as the site going down and taking everything with it - but I think the pros outweigh the cons, at least for me.

    I'm really leaning toward C360 again. Yes, it's a lot to take on, but I want to grow my business. I feel that this platform would help me do that better than a paypal button, dropbox and Aweber. I've looked at what the pros in my industry are using. Most of the big dogs are using infusionsoft. A couple I found are using leadpages. One person I know used 1ShoppingCart for quite a long time, and then switched to Infusionsoft.

    I would start out with the autoresponder and shopping cart, and add in services as I need them and become more familiar with the system.

    I just can't come up with a better alternative. I'm hoping that after I talk with them on the phone I'll be more comfortable signing up. I know I should just try the $4.95 trial. Honestly I think what's keeping me from signing up is a mental block. It's not the price. I was paying more for Jigsaw Box and Aweber together than I'd be paying for C360 to start.

    My business is still quite small. Originally I was thinking of a simple shopping cart - like ejunkie - but one that offered an installment payments option. Now I've been shown something I hadn't considered, something that is much more.

    If I sign on with C360, and I probably will give it a try, it will be like moving from a tiny apartment into a mansion. It takes a lot of furniture to fill the mansion. It's overwhelming.

    That furniture is my products and services. It's going to take some serious work to get it all done. But, that's ok. I'm up to the task.

    That mansion (my infrastructure - website, C360, etc) will require more upkeep than the apartment. I may need to hire someone to do the landscaping (set up the program), or I may just decide to get my hands dirty and do it myself. Again, it's a bit overwhelming. It's a lot to take in. But I don't have to do everything all at once. I can pull a few weeds today and plant a few shrubs tomorrow.

    Thank you again for your timely responses, and all of your help. If you have an affiliate link for C360 I'm happy to use it if I decide to give it a try.
    {{ DiscussionBoard.errors[10576297].message }}
  • Profile picture of the author keys2bizz
    We tried Clickfunnels, as it seem to be an interesting product.
    After testing it we realize there are still couple of bugs here and there (which is normal for young software).
    What is less acceptable is the lenghty feedback time (if ever they reply)
    What is definitely NOT acceptable is been billed after having cancelled the trial!

    We tried to contact them but they never get back to us. Beyond the fact that this is definitely a scammy attitude, it is obviously a sign of immaturity and disrespect.

    I would simply stay away from such type of guys and product.
    {{ DiscussionBoard.errors[10576416].message }}
    • Profile picture of the author Oziboomer
      Originally Posted by Imamarketer2 View Post

      Oziboomer - Clickfunnels sounds great, but their pricing is out of my budget. I'd have to go with the $297 a month plan to get the recurring billing as well as a few other things I could get over at CloudNet360 for less.

      Also, it appears that Clickfunnels gives you a website. I already have one. In fact, I need to discuss this with C360 because they showed a certain feature on YouTube and it used a template. I have Instabuilder and it creates awesome lead and sales pages, and it's all done with a WYSIWYG editor, just like in WordPress. Just wondering if I can use my own site with Instabuilder instead of C360's templates.
      You can do just about everything you need with Instabuilder and WP.

      From a simple perspective you can just create the pages where you want to protect your content and password protect them. You then send the password to the buyer after purchase.

      I would still consider using S2 member with Instabuilder and wordpress as that will do everything apart from the emailing.

      That will be a low cost but good solution and there is ton of tutorials, forums etc for S2 member.

      If I was going to do it inside ClickFunnels and you wanted to use their most basic plan I would only make one funnel and have all your different products in one membership site with restrictions placed on each of the products so someone cannot access the material they didn't pay for.

      The other thing is when you are ready to go to someone like ClickFunnels or C360 or anyone of the bigger carts don't be frightened to NEGOTIATE with them.

      You would be surprised what you might be able to swing. Like they offer 2 months free on annual payment but you could say I'd like to try you guys for a year and suggest an amount that it is worth to you. Then don't be afraid to walk away from them as often you may get a different deal than what is displayed publicly.

      I know a while back you could get a good deal on ClickFunnels for a year.


      Originally Posted by keys2bizz View Post

      We tried Clickfunnels, as it seem to be an interesting product.
      After testing it we realize there are still couple of bugs here and there (which is normal for young software).
      What is less acceptable is the lenghty feedback time (if ever they reply)
      What is definitely NOT acceptable is been billed after having cancelled the trial!

      We tried to contact them but they never get back to us. Beyond the fact that this is definitely a scammy attitude, it is obviously a sign of immaturity and disrespect.

      I would simply stay away from such type of guys and product.
      This is a bit harsh?

      When did you try ClickFunnels?

      I've only been using them for about 9 months and they have been continuously improving and I've never had slow response from support...in fact quite the opposite.

      You may have had a negative experience but it sounds like you took a free trial and expected to have some miracles happen and when it didn't work for you you decided to cancel out.

      If you were wrongly charged did you take it up with Stripe - the payment processor for the transaction or did you question the charge with your bank or credit card provider?

      It would be good if you could let us know whether you did request a chargeback and whether or not that was honored.

      I wouldn't describe Russell Brunson as immature particularly when it comes to Internet Marketing, I'd say he was pretty savvy but I don't personally know the man.

      Perhaps you could share more about when you tried them and whether you did get a refund after disputing the charge.

      best regards,

      Ozi
      {{ DiscussionBoard.errors[10577339].message }}
      • Profile picture of the author Imamarketer2
        Hello Again, Oziboomer.

        Well, I skipped the trial with C360 and signed up for their starter plan.

        I have to say they do have good support and I was able to find my way around pretty well. They've got video tutorials for many things, and some PDF explanations for others, so it wasn't difficult to figure things out.

        But, it wasn't right for me. The reason is that they only offer 50MB of file storage space, and that's true regardless of which plan you choose. Shoot, ejunkie starts off with 200MB for their lowest plan which is only $5 a month.

        I miss ejunkie. It was so easy to use. They stored and delivered my files beautifully, and they integrated with Aweber to automatically add purchasers to my list. The one thing they didn't offer was a payment/installment plan. Otherwise, they were perfect for delivering my digital files. I'd go back if I could figure out a work around for that. Their cart was basic - works with any branding. Lots to love about ejunkie.

        I'm still over at DPD. I tried to set up a subscription store there so I could charge installment payments, but they only work with Paypal Express or Stripe. I really want something that works with Paypal Standard.

        I've considered Cart66 again too, as they do allow subscription payments for digital files with their hosted plan. Then I just need to either add people to my list manually or figure out some kind of work around there.

        I've gone back through all the things you wrote to me and I'm trying to sort it all out. Not sure whether it would be easier to find a payment work around for ejunkie or an email work around for Cart66.
        {{ DiscussionBoard.errors[10580859].message }}
  • Profile picture of the author noblepay
    [DELETED]
    {{ DiscussionBoard.errors[10613697].message }}

Trending Topics