Can i do this on my own?

9 replies
Hi,

I was wondering if I would have a hotel booking website where ppl actually book on my website and such can run it by myself?
Reason for asking this is simply because the moment the website is getting more and more traffic i don't see how I can answer to emails or cancelations and such by myself.
Anyone care to give me some advice?

Thks

ps: i had made this thread before but the tittle got messed up...
#hotel booking #own business
  • Profile picture of the author Steve B
    Originally Posted by Mgungor View Post

    the moment the website is getting more and more traffic i don't see how I can answer to emails or cancelations and such by myself.

    It seems to me you just answered your own question. If you intend to make this a business, you will want to get "more and more traffic."

    And if you can't take care of all the tasks involved with running such a site . . . then you can't do it alone. You will need to hire some help.

    Steve
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  • Profile picture of the author Mgungor
    Dear Steve thanks for your answer.

    The real question is how much involvment is there with this type of site? Maybe i did not ask the right wat the first time...
    And i was not talking about SEO this will be done by another team..
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  • Profile picture of the author webmarke
    You will not know if you can do it alone until the problem presents itself.

    You should worry about that problem only if it becomes a problem.

    My advice to you would be to start the business and simply hire people to work as support if you can't handle the tasks yourself.
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    • Profile picture of the author Ralph83
      Originally Posted by webmarke View Post

      You will not know if you can do it alone until the problem presents itself.

      You should worry about that problem only if it becomes a problem.

      My advice to you would be to start the business and simply hire people to work as support if you can't handle the tasks yourself.
      Agreed! Why create a problem out of something that isn't a problem and might not even become a problem either?

      Also, if it's time to hire people, you'll know. For now I'd just give it a go and see what happens when it happens.
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  • Profile picture of the author ZZ2008
    Any successful venture takes work and involvement - There is no magic set it and forget it push button solution.

    You can certainly do it on your own but you need a very solid plan in place and you need a team that you will be able to direct and manage.

    Best of luck.
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  • Profile picture of the author wiztech
    By the time your website gets a lot of traffic, you should be making some money and can afford to outsource the routine tasks to others. Therefore, try to not worry so much on this. Think more planning and execution. Plan on how to monetize the traffic too.
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  • Profile picture of the author TheGMa
    Let's take a look at your problem, one thing at a time.

    1. You are getting more traffic than you can handle, and you did not prepare for this. Been there, done that. Here is what I did. Doing the following will buy you the time to figure out what you will do next.
    a. I created an FAQ area. Some people read the Frequently Asked Questions, some ignore them, and some feel that their problem is too special to be on the list. To handle the last 2 ...

    b. I created email templates that answered the most common questions. That way instead of having to write a ton of original emails every day, I was able to personalize each email with a name and maybe 1 or 2 lines to make the sender feel special, plus for each template (canned response) I inserted a link to the FAQ that answers their question. That was at the end of the short email like this: for further information, see ______.

    Send me a PM if you want some examples.
    Next, you need to hire a Virtual Assistant (VA). In order to manage a VA, you must understand how to delegate work. This means assigning a task (answer the emails every day) and check their work for the first week or so by having the VA send you their response. You send the answered emails out yourself until you are satisfied that your VA is learning, is creative, and is sympathetic and personal with your customers.

    There are VA's who specialize in answering emails, and at first, you probably won't have to spend very much. You can find them on Fiverr, Freelancer, Amazon even has a section where you can hire freelancers. Proceed with caution until you find the one who is right for you.

    And last, take the time to work out a business growth plan. You can find sites on the 'net that explain how that is done. Google how to write a business plan.

    - Annie
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  • Profile picture of the author kazimuhith
    Absolutely great tips from TheGMa. Also, check out similar websites in your niche that are getting similar traffic as your and see how they are managing it . You need to outsource .
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  • Profile picture of the author ChrisBa
    Originally Posted by Mgungor View Post

    Hi,

    I was wondering if I would have a hotel booking website where ppl actually book on my website and such can run it by myself?
    Reason for asking this is simply because the moment the website is getting more and more traffic i don't see how I can answer to emails or cancelations and such by myself.
    Anyone care to give me some advice?

    Thks

    ps: i had made this thread before but the tittle got messed up...
    Sounds like you answered your question and already realize you need help.. unless I am misreading..
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