by Pnigro
15 replies
I'm in a relationship niche and I'm getting tons of emails everyday of people asking me for help.

How the hell do I handle this?

Should I answer every email or should I ignore some of them?

Should I keep my answers short or should I go into detail?

Please shoot me.
#shoot
  • Profile picture of the author TyBrown
    Time to start a coaching program.
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  • Profile picture of the author PCRoger
    Try posting an FAQ.

    Install a forum and let others answer too. Ask people to use the forum.

    Always point toward your product (duh!)

    What calibre do you prefer I use???

    PCRoger.
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  • Profile picture of the author FormerWageSlave
    What a good problem to have! You are an authority now! Help them... and maybe that means selling them something that will help them.
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    grrr...

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  • Profile picture of the author jcoolbaugh
    Answer them all (at first) and make a note of recurring questions. Then create a FAQs page for the recurring questions, and set up an autoresponder for "question emails" which directs customers to your FAQs page. Then, use a different email address for customers who have questions not covered in the FAQs.

    It may not end the stream of emails, but it should cut down on needing to answer the same questions over and over again.
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    veni, addidicī, vici.
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  • Profile picture of the author Hamish Jones
    Originally Posted by Pnigro View Post

    I'm in a relationship niche and I'm getting tons of emails everyday of people asking me for help.

    How the hell do I handle this?

    Should I answer every email or should I ignore some of them?

    Should I keep my answers short or should I go into detail?

    Please shoot me.
    You need to set up template responses in order to minimise your time responding.

    You don't want to give away to much free information as then you won't make any money as people won't feel the need to buy your products.

    Just my quick $0.02.

    And try to avoid getting shot. You won't get much work done then!

    :p
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  • Profile picture of the author Exire
    There's a couple of ways you could handle it.

    If you feel your advice would be helpful then I say go for it. However, if you're truly getting tons of email, to the point where you'd be spending all of your time answering email there's a simple solution: charge for "coaching". Pick a nominal fee, say $5/mo. or so, and they can email you for advice. This will do two things. First, you'll make some money and second it will (likely) drastically cut down on the mail you get.

    If you're answering just out of kindness then you should probably keep the answers rather short. However, if you decide to charge then I'd go all out and over deliver. Write back to them with detailed advice, give links (preferably not affiliate links as you want to be seen as helpful and not greedy), give pep-talks and so on.

    If you don't mind this kind of thing and you've already got people seeking your advice I could see this easily becoming a good source of income. You could always outsource the writing, too. I would think females in particular wouldn't mind writing the emails if you can find some high school or college girls to help you out since most of them are interested in relationships in the first place at that age.

    Hope that helps. Good luck!
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  • Profile picture of the author VoodooMethods
    Take every question, and answer it and include affiliate links like david deangelo. Sign up to his list to see what I mean.
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    Hello Warriors :)
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  • Profile picture of the author rbecgolf
    Find a good therapist and refer the questions over to someone qualified. Work out a referral deal.
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  • Profile picture of the author Sheryl Polomka
    Write yourself an ebook - a question and answer ebook created from all the questions you get asked.

    Then whenever you are asked a question, just give a very brief answer but not going into too much detail - then refer them to purchase your ebook, telling them that the answer to that question is discussed in the ebook (assuming that question is covered).

    Or/and

    Do you have a mailing list set up?

    If not, then get one. If so, then just give a very brief answer and then tell them to sign up to your mailing list for more tips and advice.
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  • Profile picture of the author Zeus66
    Tell them you have all the answers they could ever need for $XX, and send them to your sales page. Then, after they pay you, but before you let them get to the answers they just paid for, force them to opt in to a list.

    Sorry, couldn't resist.

    Seriously, though, the FAQ idea is spot on. That's your answer.

    John
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  • Profile picture of the author rapidscc
    Bang! Bang!

    Couldn't resist

    First, it's good that people come to you for help because you'll have an opportunity to improve lives.

    Now, since you're already in the relationship niche, try to learn the most important things about giving advice (and I do hope the correct one).

    This is a good opportunity for you because if you could really improve peoples lives you'll be a part of their budget.

    Rock on dude!

    Omar

    P.S.

    The forum idea is a good one
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  • Profile picture of the author Amenda Jessera
    Better to have FAQ page there
    As well as you can outsource your e-mail part. You can hire a guy and ask him to write emails on behalf of you. Or you can hire a staff locally too. But outsourcing is best
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