- Can you do this report and deliver it within a stupid period of time. Yes.
- Can you work overtime to do a project for me that I should have organised weeks ago. Yes
- Can you give me a discount for a project and give me just as much support as you would for a full priced project. Yes.
- Can you be available at a moments notice and let me call you after hours so I can annoy you with trivial things I could probably discuss with you at a time that suits you. Yes
Ive made a conscious decision to set more solid boundaries. I'm not making a conscious effort to say no to projects that actually doesnt suit me and its paying back dividends.
While I thought clients would have issues with me pushing back its actually having the reverse effect, its driving more business and I have finally set the boundaries and am not at the beck and call of customers.
By saying no I have more time and can plan my day much better.
Im setting boundaries and letting clients know that I have a life and a set of clients and they are not my one and only project.
No doesnt have to be rude or aggressive and is by far the most important step in managing projects and ensuring I am keeping control of my own business.
Anyone else experienced this phenomenon?