Foundation One: Have These You WILL make money. Don't? Epic Fail Awaits

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After reading yet another " just do it" "keep at it" speech in another thread I finally had enough.

Its time to get real and give people something actionable and even stop blaming the failure of newbies on them not trying hard enough.

Let me finally tell you the ONE reason why people fail in any business. Time to get down to basics and also tell people how every business makes money.

Its deep man but it all starts right here. Every person that doesn't make money and every business that doesn't make money have ONE SINGLE FACTOR in common -

They didn't have enough customers.

What are customers? They are people open to buying your product or service or whatever you are selling.


THE END

DEEP EH?

Yet what do we see pushed in endless WSOs and where do most people start thinking about their business?

The product they are going to sell.
or the system they are going to sell through.

EPIC SETUP FOR FAIL.

I know how tempting it is but you need to put the product and purchase (Where you get paid) out of your head at the beginning and ask the better question -

Where are all the people who are going to be my customers? And what do they want?

People get it backward from day one. They go pick their product and what they want to make and then later mozy along to how to get customers. Wrong way amigos!

You probably see this guiding principle closest to home at your local strip or main mall. Business owners will pay big money and landlords will give major discounts to have a main drawing force like a supermarket to draw people. Smaller stores want to be next to the supermarket or a big store.

There are literally endless kinds of shops next door to your local supermarket that will do well because they are right there where the people are coming. Thats where the people are. What they are selling is important but somewhat secondary. Customers are already there. Business is about customers not products.

Same thing with television every notice how incredibly untargeted television is? When the Super Bowl is on you get ads for insurance, tacos, domain names,

Advertisers do not give a rip about targeting. Why? Because the Super Bowl is where the peoples eyeballs are

FORGET THE FREAKING PRODUCT FOR AWHILE AND FIGURE OUT WHERE PEOPLE ARE - BEFORE THATS RIGHT BEFORE - YOU KNOW EXACTLY WHAT IT IS YOU ARE GOING TO SELL.

Does that work online? You bet. The pattern is even more easy to see.

FACEBOOK did not make a dime and did not sell a product until it had what? TON LOADS OF PEOPLE.

TWITTER is a household name and has just barely now after several years of existence started trying to find out how to make money. Why did they take so long to worry about profits?

They wanted customers first - people base first - before even caring about how to make money with them.

Facebook and twitter reveals another thing - targeted traffic is WAAAAY overrated. Now before the attacks start thats NOT saying targeted traffic isn't important and even VERY important but that if you can reach a lot of people your target will be in that crowd anyway. You have an idea that drives major adult traffic with money even if untargeted? go for it.

Now obviously you and I can't do what Facebook did. We'd starve and they required millions of dollars of investment.

but the principle applies to you.

How are you going to get customers? By going where they are and getting attention. Online thats going to be

social networks
forum
search engines
portals
maybe email lists
Ads on traffic sites
professional groups
websites with readers/viewers

Its not an infinite lists. We all get traffic from these places. So now the critical questions is - which ones are active with people and how can you get their attention?

and what do they want?

Now at this point your own particular skills and interests come in because people congregate online over all kinds of things and needs and issues.

but now you have these eight areas online people will be found at and you get to center in on what niches you might target based on how many people and what their needs are in those eight traffic areas

You also get a sense of which ones of those eight areas YOU can work and that meets your style, personality and skill to reach. You might be better at building relationships than creating viral content. Maybe you have no patience for SEO but have cash to do ads -always focus in on where the people are and how YOU are going to get the eyeballs your way-

THEN AND ONLY THEN DO YOU GET DOWN TO FINALIZING YOUR PRODUCT OR SERVICES.

I'm not saying you cant have an idea of what it is you want to do or sell but DO NO FINALIZE YOUR OFFER AND BUSINESS UNTIL YOU KNOW WHERE THE PEOPLE ARE AND WHAT THEY WANT.

I've seen people make this mistake over and over and over again. Online and offline. They setup their office space/web site get all their products or services worked out even begin buying products and then at the end say okay so how do I get customers? or do advertising (some even spend almost all their money setting up shop and then are near broke to put anything into getting in front of customers).

Thats backward...think customer crowd first then get product/service settled.

NOTE: Want someone to tell you the one thing to sell? Forget it and think. If every store in your area was a pizza shop selling the same pizza would anyone make money starting a new pizza shop?


When you know where the customers are and how you can reach them YOU not someone else - - are at Foundation One and can move to FOUNDATION TWO.
#awaits #epic #fail #foundation #make #money
  • Profile picture of the author Frank Donovan
    Yep. First principles of business - find out where your customers are, and know how to reach them.

    This is probably the most useful (and actionable) advice anyone here is likely to get, not that I expect the "just do it" posts to dry up anytime soon.
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  • Profile picture of the author Steve B
    Originally Posted by Mike Anthony View Post

    Where are all the people who are going to be my customers? And what do they want?

    I couldn't agree more. Locating the demand of the marketplace (understanding what services/products will sell) and where the potential buyers are found should always precede product and offer plans.

    Where I disagree with you is the fact that targeted advertising makes sense from the very beginning. I believe it does, especially for small solo online business owners that have small marketing budgets.

    References to small shops drawing from supermarkets being next door, Super Bowl advertising being untargeted, Facebook and Twitter gathering massive audiences before making a profit - in all these instances, the general public can be found as their pool of prospects. Everyday people will buy their products because that's their market. The same is not true for businesses in tight little specific subject niches.

    Let's say an entrepreneur's background, vast experience, passion, and desire is to help people learn and practice bird watching. (Believe it or not, there are a lot of bird watchers in the world) I believe such a business owner would be foolish to try to "draw out" all the bird watchers using non targeted marketing in the general population. What percent of the general public is going to be interested enough to buy a bird watching product? Maybe one in a thousand? One in ten thousand? What a waste of resources to "gather" an audience.


    Originally Posted by Mike Anthony View Post

    Customers are already there. Business is about customers not products.

    Mike, you are entitled to you opinion but I have a different view. I believe business is about targeted customers being offered quality products that they want. It's not about trying to advertise to broad and general groups in hopes of having one or two people in those groups step forward to say they are interested in your niche. IMO, the vast majority of small niche business owners can't afford to waste resources on non- targeted marketing in order to gather an audience.

    Originally Posted by Mike Anthony View Post

    Advertisers do not give a rip about targeting. Why? Because the Super Bowl is where the peoples eyeballs are
    Originally Posted by Mike Anthony View Post

    Facebook and twitter reveals another thing - targeted traffic is WAAAAY overrated.
    IMO, targeted traffic is the very best kind of traffic for small niche operators who don't have the general public as their pool of prospects. Facebook and Twitter target the everyday general public as a prospect - tightly niched businesses have an altogether different pool of prospects.


    Originally Posted by Mike Anthony View Post

    if you can reach a lot of people your target will be in that crowd anyway. You have an idea that drives major adult traffic with money even if untargeted? go for it.
    I just don't believe this is the right approach for small online business owners. They will go broke trying to drive "major adult traffic with money even if untargeted" and their conversions will be dismal.

    If you can target your marketing efforts within the eight "areas" you mentioned, then yes, by all means do it. That is what I'm talking about - getting you message in front of people that want what you have to offer.



    Originally Posted by Mike Anthony View Post

    think customer crowd first then get product/service settled.
    This part, I absolutely agree with. It's why doing market research at the very beginning is so important - otherwise you'll waste a lot of time and effort in preparing and offering products that do not sell. I also suggest you start out with small campaigns and test/track your results so you can optimize for profitability and scale up on positive results.

    Thanks for the thread Mike.

    Steve
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    Steve Browne, online business strategies, tips, guidance, and resources
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    • Profile picture of the author Frank Donovan
      Originally Posted by Steve B View Post

      I believe business is about targeted customers being offered quality products that they want. It's not about trying to advertise to broad and general groups in hopes of having one or two people in those groups step forward to say they are interested in your niche. IMO, the vast majority of small niche business owners can't afford to waste resources on non- targeted marketing in order to gather an audience.
      Steve, I think the advice in the OP is intended primarily as a caution for those who might spend all their time and/or funds in choosing or creating a product and then start wondering where to get customers. In those instances, finding a market and knowing how you're going to reach any potential customers cost-effectively should always be the first consideration. Products, systems and sales funnels follow from that.

      Of course, if you're passionate enough about a topic or niche, you'll just start anyway, but most would-be marketers aren't in that category. If they were, they'd likely already be familiar with where their customers hang out.

      Similarly, existing small businesses are already trading and will have made their product decisions. They'll obviously need to be sure any advertising is cost-effective.
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      • Profile picture of the author Mike Anthony
        Originally Posted by Frank Donovan View Post

        Steve, I think the advice in the OP is intended primarily as a caution for those who might spend all their time and/or funds in choosing or creating a product and then start wondering where to get customers. In those instances, finding a market and knowing how you're going to reach any potential customers cost-effectively should always be the first consideration. Products, systems and sales funnels follow from that.
        Yep...Pretty much on point. Thats precisely why I defined what I meant by a customer. Has to be someone willing to buy what you offer. If its a crappy product then a warm body isn't going to cut it - they won't be willing to buy it.
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    • Profile picture of the author Mike Anthony
      Originally Posted by Steve B View Post


      Where I disagree with you is the fact that targeted advertising makes sense from the very beginning. I believe it does, especially for small solo online business owners that have small marketing budgets.
      Actually seems you misunderstood the post...target advertising can't be the first step. How do you determine where to advertise without knowing where the customers are? Throw money through the window?

      Everyday people will buy their products because that's their market. The same is not true for businesses in tight little specific subject niches.
      Backwards for most people starting out - if you already have a product to sell then you are stuck there. If you don't then you should be looking at where the customers are not where your product niche fits

      I believe such a business owner would be foolish to try to "draw out" all the bird watchers using non targeted marketing in the general population. What percent of the general public is going to be interested enough to buy a bird watching product? Maybe one in a thousand? One in ten thousand? What a waste of resources to "gather" an audience.
      And I wouldn't say to spend dollars marketing to an untargeted market spending such resources. I know someone was bound to get their feathers ruffled because I said targeted marketing was over rated so I specifically said its very important. I thinks so PARTICULARLY WHERE There IS A CLICK COST OR VIEW COST. However if you have an IDEA (not an advertising cost medium) and it can drive massive traffic - why yes. if you draw a hundred thousand and theres one in a hundred bird watchers you just got yourself a thousand views from bird watchers.

      This happens in two important ways on the net - SEO and viral content. Every now and again I see somebody killing their brains trying to find out what they can create in their niche to go viral and their product or service is in a niche where it is never going to happen. In such cases I'd rather go viral among the general adult has money market and know in there is my target market.

      IN SEO I see people killing themselves to rank for say make money online - who would be far better say targeting general stay at home moms/dads because a lot of them are in need of MMO.

      theres no cost per click or view in any of those. Its then easier to reach AND the target market is in there (with word of mouth bonus for those not directly in that target).


      Mike, you are entitled to you opinion but I have a different view. I believe business is about targeted customers being offered quality products that they want. It's not about trying to advertise to broad and general groups in hopes of having one or two people in those groups step forward to say they are interested in your niche.
      Yeah its pretty obvious at this point the definition of customer I stated earlier flew right over your head. Thats fine - just don't try to rebut strawman like you are rebutting my point.

      again theres no such thing as a prospective customer that does not want your product or service. That may be a human being but thats not a prospective customer. Theres no end of examples of how branding works to the general public for you to negate advertising to the wider general public as a means of getting at your target market.



      I just don't believe this is the right approach for small online business owners. They will go broke trying to drive "major adult traffic with money even if untargeted" and their conversions will be dismal.
      Sorry Steve you are stuck in a rut. My Op just goes wider than you are capable of understanding in that rut. Your caught in an ad buy mode.

      If you can target your marketing efforts within the eight "areas" you mentioned, then yes, by all means do it.
      Those are the only areas anyone online has (might have missed one or two). If you care to provide some mystical other areas be my guest but I am darn sure if you are going to drive any traffic from anywhere its going to be another site where people are viewing and thats right in there in the eight areas listed.

      You got a fairy dust traffics sprinkler system? thats fine. I'll buy that WSO if you could convince me (but you never could).

      Edit OK I guess theres possibly nine ....If you develop an OS or have a browser embedded in one you might get traffic form being the default start page but outside of that - traffic on the internet flows from where it already is to your site so before you waste money in Steve's stuck ina rut approach you better still get foundation one set.

      Find out where your customers are first.
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  • Profile picture of the author discrat
    Good dialogue, good food for thought.

    Thanks for the Thread, MA.

    IMO, it's almost always good and beneficial to see mainstream ideologies questioned and many times refuted..even if some are so dead set against even considering the possibilities

    If anything I think the OP will make people a little more open minded about Product Creation and the End Customer and which comes first and where and how to find that End Customer.
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  • Profile picture of the author JohnMcCabe
    What are customers? They are people open to buying your product or service or whatever you are selling.
    (Emphasis mine)

    I see this ignored in my part of the world all the time.

    For example, there's a restaurant building along the main highway that has been 11 different operations in the ten-plus years I've lived here. It looks like a terrific spot, with thousands of cars driving by every day.

    Yet owner after owner fails.

    Why?

    One, while there are thousands of cars going by, most of them are commuters going back and forth to jobs. They aren't open to buying a sit-down meal at the time they're driving by the restaurant.

    Two, it's a divided highway with limited access to the other side. Anyone on that side of the road wanting to go to that restaurant needs to pass it and make a u-turn at the next intersection.

    So, while there are thousands of potential customers driving by every day, only a small percentage of those are actually 'real' customers by this definition.

    The same thing happens online. Marketers see a billion users and start counting their riches. But how many people looking at cat videos or kids hitting their fathers in the crotch are really open to buying anything? (if you flinched at the second one, I think Amazon is having a sale on athletic cups... )

    Yes, figure out where people gather, but once you're there you have to figure out how many of them are really potential customers.
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    • Profile picture of the author Mike Anthony
      Originally Posted by JohnMcCabe View Post


      The same thing happens online. Marketers see a billion users and start counting their riches. But how many people looking at cat videos or kids hitting their fathers in the crotch are really open to buying anything? (if you flinched at the second one, I think Amazon is having a sale on athletic cups... )
      Pretty close to none which is why a lot of viral sensations add up to nothing in marketing. You are better off with 30,000 views of people willing to buy something than 30 million if they are not buyers at all.
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