Don't cry over spilled milk and a client lost!

15 replies
Just lost a client. It's not the end of the world. It's definitely not my first time. Yet, I can't help myself thinking about it. It still hurts a bit. Rest assured that I didn't come here looking for a shoulder to cry on. I would like to be prepared, let's say much better, the next time it happens. How? Well, one of my colleagues recommended this place. Said I should expect much, but it can be a useful thing to do. Now, I believe that an attitude is everything.

My colleague said that I should cry over spilled milk and a client I just lost. I was about to say, it's easy for you to play smart, but then I remembered that he had a similar situation or two. I'm not saying that you should turn your situation into a drama. If a client has made his decision about leaving then I don't have the slightest intention of begging him to stay with new better prices or similar. It is what it is. On the other hand, I want to come up with a healthier attitude when this situation repeats itself the next time. How?

Should I say something like I read somewhere, the Internet is an endless ocean where everyone can catch a goldfish to grant him more than one wish at any time. Well, this is an optimistic view, actually too optimistic. You know how it goes. You build your relationship with a client. You invest not only your time, but your emotions, as well. Now, if you are going to say to me that the best way to forget about your old love is to fall in love again with a new person as soon as possible, then I'm going to be disappointed a lot.

Every new client I find puts a smile on my face. Every client I lose makes me wonder what did I do wrong. Maybe everything is OK on my end. I'm not losing my clients as if it's an epidemic. Or, I should have some thicker skin for a change, that's all. For what is worth, I already feel better after sharing my situation on this forum. Let's see if I'm going to feel even better when I hear some thoughts from people who went through similar situations.
#client #cry #lost #milk #spilled
  • Profile picture of the author Bill Jeffels
    I'm guessing you are a content writer. And the gist I get from most content writers on this forum.

    Is they're very fragile people.

    What did you do wrong? Did it ever occur to you maybe they did something wrong. It's like you people walk around on your tip toes not wanting to bump into anyone because you might hurt their feelings.

    There'll be other clients.

    Bill

    .
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    • Profile picture of the author pinkknight
      Originally Posted by Bill Jeffels View Post

      I'm guessing you are a content writer. And the gist I get from most content writers on this forum.

      Is they're very fragile people.

      What did you do wrong? Did it ever occur to you maybe they did something wrong. It's like you people walk around on your tip toes not wanting to bump into anyone because you might hurt their feelings.

      There'll be other clients.

      Bill

      .
      Thx B. To tell u the truth. That's a vicious circle. I just cant go back there. U keep questioning yourself what went wrong. Driving u mad. So, I guess I ll let bygones be bygones with this one. U said it yourself, there ll be other clients, so...
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  • Profile picture of the author side planers
    I lost some clients too. At first, it was scary because I got used to the routine and to communicating with this specific person. However because I lost that client, I was motivated to upgrade my skills and learn new marketing strategies.

    Instead of just SEO and keyword research, I began to learn more about social media marketing and how to create social media graphics using canva and picmonkey. I even tried those easy-to-use video editing apps to change-up my content a little. Eventually, I was able to find new clients and new projects which were more interesting. I was also able to start a small offline business on the side.

    So never be afraid that you won't find new clients. The most important thing is to be your own client--to be always be marketing yourself and your own business.
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    • Profile picture of the author pinkknight
      Originally Posted by side planers View Post

      So never be afraid that you won't find new clients. The most important thing is to be your own client--to be always be marketing yourself and your own business.
      U hit the right target. Dunno, maybe my fear of the domino effect. Oh my, oh my, just lost a client, now I'm gonna lost another, the next thing you know, all clients ll leave me. Know it's ridiculous, but sometimes I'm overwhelmed. Or, as u said. It's a sign. U need to change or improve something. Just thought of something. Lose a client, blame it on a client himself. Lost two clients, blame it on you, lol. Thx.
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  • Profile picture of the author discrat
    What's a client ?
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  • Profile picture of the author sunilmuse
    I can relate through another situation where I lost a beautiful looking woman who flaked on me despite a great date..and her saying we'd make a great couple!

    Well I invested my emotions into it and I was very hurt, sad and disappointed not to hear back from her again, not even a thank you for a cool date.

    The best thing I have learned is to not get attached too quickly and to start shaping future dates, or your clients, for honesty so that there is at least CLEAR communication.

    It can be done like this:

    " I think it's important to speak your mind and be honest from outset. If people don't like it then that's ok because you're being honest. I value people I click with and clear and honest communication. People are very complex and I can't read minds, so it's important to say what's bothering you and what you really want. The only way to do that is through language and by communicating"

    This tells them that you are someone who they can't play manipulative games with, or just sit there and refuse to tell me what's wrong.

    I will be saying this to all future women that I date and click with, and you can say someting similar to your clients.
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    • Profile picture of the author pinkknight
      Yep, those who're good at dating, rock when it comes to handling clients, lol. It's similar give u a credit for it, but this one hurts more, because it costs more. Unless u didnt invest a lot in your former love, lol. Great point. Thx. PK
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  • Profile picture of the author johnben1444
    It's a smart thing to want to know what you did that turned off your client.
    It will not only help you avoid such mistakes in the future but will also improve on you.

    I have thousands of clients and don't expect to keep them all happy even when i really wished too. That's life. For every client i lose, i try to extract what i did wrong if i don't know and then try to make amends. Sometimes, i try to talk back the clients and offer some specials or something.

    A few times, it worked but some clients are unforgiving..

    So you have to learn to move on and focus on what drives you the most.
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    • Profile picture of the author pinkknight
      Originally Posted by johnben1444 View Post

      It's a smart thing to want to know what you did that turned off your client.
      It will not only help you avoid such mistakes in the future but will also improve on you.

      I have thousands of clients and don't expect to keep them all happy even when i really wished too. That's life. For every client i lose, i try to extract what i did wrong if i don't know and then try to make amends. Sometimes, i try to talk back the clients and offer some specials or something.

      A few times, it worked but some clients are unforgiving..

      So you have to learn to move on and focus on what drives you the most.
      Oh J, with so many client u can certainly allow yourself a luxury of losing a few, lol. Yes, a thought or two what went wrong, but not too many, just to see and make sure I dont repeat the same mistake again. But, u know I cant always blame it on me. Sometimes clients can feel your fear. So, I have to pretend like I dont care, although it makes me wanna cry at that moment. thx
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  • Profile picture of the author sweetcrabhoney18
    It's annoying to lose clients ...

    But it happens. The longer you write the more clients you loose and gain.

    Sometimes you just aren't the "right" person for their job. And that's okay. You'll find a great client in the future that will stand by your services for years if you are lucky.

    Actively open your eyes to not being perfect at everything in your field. Don't expect every client to fall in love with your work because it just won't happen.

    Finding the perfect client is like hunting for a four leaf clover -- they are out there but can't always be easily found in a meadow of clovers.

    Warm hugs... it'll be okay.
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    keep moving forward

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    • Profile picture of the author pinkknight
      Originally Posted by sweetcrabhoney18 View Post

      Finding the perfect client is like hunting for a four leaf clover -- they are out there but can't always be easily found in a meadow of clovers.
      Thats a spirit feeling better already, lol. Hope to have some good news in the future I can also share here. Was so positive. Really grateful.
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  • Profile picture of the author AussieCoz
    I wouldn't worry about it, your client probably did you a favour.

    If they didn't think you were a good fit then that is their decision and you should look at your business as just that, not something personal.

    I was working with someone last year and they were quite challenging to work with and I actually ended up suggesting they find other marketing support, I actually felt they could do better than what I was offering as they needed something really unique that wasn't in my scope.

    While you might think I 'lost' a client, I actually gained a whole lot of time back and was able to assist a whole lot of other people who I had originally not be able to accommodate.

    I always think these things happen for a reason and you should remember that it is just work and not something you can be too emotionally attached to.

    New clients and new projects keep you on your toes and that's good for your development of new skills.
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    • Profile picture of the author pinkknight
      Originally Posted by AussieCoz View Post


      While you might think I 'lost' a client, I actually gained a whole lot of time back and was able to assist a whole lot of other people who I had originally not be able to accommodate.

      I always think these things happen for a reason and you should remember that it is just work and not something you can be too emotionally attached to.
      This is an interesting and a refreshing angle. Sometimes it's really hard to say have you won or lost something unless you allow for the time itself to be the judge. Sometimes I feel so great and enthusiastic about finding a new client. The next thing you know I'm in misery because he refuses to pay or has some unreasonable demands. So yes, it all comes down to the matter of personal perception, I guess. Thank you for your be less emotional advice, but sometimes I'm just helpless. Cheers!
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  • Profile picture of the author n3o
    find one clients & move on ~
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