PayPal is launching a payments bot through Slack

4 replies
"/PayPal send $5 to @Dave."

While PayPal certainly sees it as an opportunity to help people pay each other (and use their platform), it presents a potential opportunity for marketers to start using Slack to talk to their customers, sell things, and ultimately get paid. I certainly don't see it happening any time soon, but it's an interesting area to watch.

Check out the PayPal's blog post here.
#bot #launching #payments #paypal #slack
  • Profile picture of the author Oziboomer
    Originally Posted by timokeefe View Post

    "/PayPal send $5 to @Dave."

    While PayPal certainly sees it as an opportunity to help people pay each other (and use their platform), it presents a potential opportunity for marketers to start using Slack to talk to their customers, sell things, and ultimately get paid. I certainly don't see it happening any time soon, but it's an interesting area to watch.
    Thanks Tim,

    It is happening soon.

    In my retail business we already have so many people transferring money at point of sale, using their phones to purchase. We've had people leave their wallets in their car and just tap their Apple Watch to initiate payment.

    The assumption is "There is this technology"

    "Businesses must accept it."

    A couple of years back I laughed when a client told me he was going to Sweden to see his son and he made a special trip to the bank to get some currency to use.

    His son later told him he didn't need any real money.

    Even the cabbies from the airport expected an electronic payment of some sort. Don't be stupid Dad, no-one in Sweden is using cash anymore.

    My traditional business is one those old school type businesses but we can no longer expect to do things the old way anymore.

    We do still do things the old way but accepting payments is one thing we do by whatever method the customer prefers.

    Best regards,

    Ozi
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  • Profile picture of the author timokeefe
    I'm definitely the odd one out amongst my friends for carrying cash. In Sydney CBD it's a bit of a deal breaker if you can't just tap your card/phone.

    I'm not so sure about payments being that necessary or useful in a chat system though. There are certainly cases where I owe one of my mates $25 or something for dinner, and no one having cash makes that transfer a bit tricky. The thing is usually bank transfers aren't that inconvenient - and this goes double when compared with some setup to make PayPal work in a chat client. If marketers find this channel useful I could see that being the reason why people bother to link PayPal and Slack, but I don't quite see where the critical mass or network effect comes from.
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  • Profile picture of the author yukon
    Banned
    "/PayPal send $5 to @Dave."

    This is too much work. Nobody will remember this.

    I'm guessing it has to be that exact format.

    What's with the slash? Are we sending money or writing code comments?
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    • Profile picture of the author timokeefe
      Originally Posted by yukon View Post

      This is too much work. Nobody will remember this.
      Slack has pretty good auto-fill, but still, it's too difficult. It feels like going back from window managers to command line. I like command line, but I don't want to use it for payments.
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