I am having HELLA issues with LiquidWeb and was wondering if anyone is having similar issues.
Here's the deal.............
I've been working on a project for 2 years now and I'm getting ready to launch in the next month or so but I need to move servers.
It seems Liquid Web purchased WiredTree (whom I LOVE) and I am having nothing but problems with them. I was with WiredTree for over 10 years and their support is amazing. Responses within minutes, constant updates, AND they know their ish. I cannot say the same for Liquid Web.
I was solicited by them about a month ago to purchase a new server and migrate everything to the new server. A MONTH AGO!!!!!!!!
Yes, A MONTH! Based on this month long nightmare, I feel justified in asking them for a credit. Am I wrong?
They ignore emails, take DAYS to respond, AND I still have NOT been migrated. They keep repeating the same regurgitated nonsense and NOTHING has been done in a month. I've asked for a credit for them wasting a month of my time, all the down time I have and just as a sign of good faith, since I am a 10+ year customer of WiredTree.
I was wondering if someone could refer a GOOD dedicated hosting company that can handle my needs as it seems I won't be using LiquidWeb. I need someone that offers free migration if possible.