Aweber problems AGAIN! (16th Sept)

by carik42

Posted: 18 years ago 11 replies

INTERNET MARKETING

I'm really getting fed up with this now. I just spoke with support and he confirmed that although all was resolved yesterday, they currently have delays again today on new subscribers (same as before).

I asked if they have any idea of timescale, and he just said asap. Previously, they've given an idea of how long they anticipate.

VERY frustrating.

#16th #aweber #problems #sept

jasonl70

18 years ago

They have lost my business.. according to my web stats, only a fraction of my attempted subscribers yesterday acually made it to aweber.. no fun when you use ppc to get them

I've lost over $1000 since aweber has been having 'issues'.

I have decided that this part of my business is just too critical to put into someone elses hands.

Thanks
2 replies

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-Jason

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carik42 18 years ago

With you all the way Jason...really losing the faith right now.

I'll have to make a decision if these problems don't end for good within the next few days.
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TomBuford

18 years ago

Yes, good question.

Originally Posted by lassitermarketing

So, what do we do, guys?

Where can we import our lists without having to re-opt?

Jason, I don't do a ton of PPC so I wasn't feeling it that way. WOW...sorry to hear that!

Originally Posted by jasonl70

They have lost my business.. according to my web stats, only a fraction of my attempted subscribers yesterday acually made it to aweber.. no fun when you use ppc to get them

I've lost over $1000 since aweber has been having 'issues'.

I have decided that this part of my business is just too critical to put into someone elses hands.

I know they have revamped their templates this past weekend so that may have contributed to the issue.

What other service are you guys considering?

Thanks

Thanks

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lassitermarketing 18 years ago

So, what do we do, guys?

Where can we import our lists without having to re-opt?
- Thanks
- 1 reply
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- J. Barry Mandel 18 years ago
  
  Good question - any answers?
  
  Originally Posted by lassitermarketing
  
  So, what do we do, guys?
  
  Where can we import our lists without having to re-opt?
  
  Thanks
  
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MommyEnterprises 18 years ago

I am an Aweber customer as well. I wan't aware of the problems.
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- Mr. Orange 18 years ago
  
  Have they(Aweber) sent out a message, detailing the reason(s) for the problems?
  
  Thanks
  
  1 reply
  
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  MaxReferrals 18 years ago
  
  Originally Posted by Mr. Orange
  
  Have they(Aweber) sent out a message, detailing the reason(s) for the problems?
  
  No.
  
  Other than a quick, non-professional post last week by Tom Kulzer
  within AW saying to "follow him on Twitter about it," ZILCH.
  
  And the support staff at AW seem to be getting hounded about it. We
  got a canned IM reply about delays.
  
  I can imagine every CEO having 'issues' in their business.... and then
  telling people...
  
  Follow me on Twitter for updates.
  
  Tom step up to the plate.
  
  You've got a lot of pissed off customers now who deserve to know
  what's going on.
  
  Thanks
  
  1 reply
  
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  drnet 18 years ago
  
  It has been a week of bad news at Aweber.
  
  All businesses go through growing pains and this is a tough pill to swallow for those that depend so much on aweber.
  
  I am sure they are losing customers...but they have a long track record of excellent service as well.
  
  I recommend suspending campaigns until this is resolved to save your bank account and hair.
  
  I am not doing adwords right now, but if I was, I would halt all campaigns until they clear this up.
  
  It is really sad that they can not communicate, that part is really unacceptable in my eyes...there are so many ways to inform your customers today that their lack of informing is really a poor decision and one that will bite them in the arse.
  
  Sam
  
  Thanks
  
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Fabian Tan 18 years ago

Any one has any idea how to transfer Aweber subs seamlessly to Get Response?

I understand all Get Response imported subscribers must be double confirmed. That's one problem.

Fabian
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Duff 18 years ago

Wow thanks for the heads up, i thought my numbers were looking strange and inconsistent recently.
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Aweber problems AGAIN! (16th Sept)

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