Turbo Membership Now Has Two Levels? How Do I Submit A Helpdesk Ticket?

I love John Delavera.

Even though I think his IQ must be at least 40 points above mine (and mine is no grounder...). They say people who have that many IQ points on you understand the world differently enough, and speak differently enough -- that you can't understand them.

Sorry, John. Most of the time I just don't understand. I've always figured it's because you are too brainy. (And that's real compliment coming from me, because I've been told I wasn't short-changed in the department. Other departments, like looks, sadly, yes. But not in working gray matter.)

I've been a member of TM since I don't know when.

After a long time away from logging in -- hopefully collecting my thousands of turbo vault points every month (which number in the 10s of thousands now -- I think I'm trying for 6 figures, LOL.) -- and knowing that I'll have to plead my case to Ed the support man to collect them back for me since I haven't logged in to the vault for over 3 months -- I try to log in.

I have, over the years, become at home with the TM sales page, the rather different way to log into my TM account, etc.

But now I'm lost.

I managed to log into Delavo.

That's about it.

I have all my logins in Roboform, of course. And they don't seem to be recognizing most of these logins in my account. So i can't get in.

So I went to submit a helpdesk ticket. Okay, maybe I didn't get enough sleep last night. But it seems to me that I have to provide an already known username and password to submit a ticket.

"Knock, knock, knock on heaven's door..."

Sigh.

Can someone return me to TM sanity?

I tried finding "TurboReferrer" on the forum, but alas, I guess he changed his name. Probably to something sensible, like, oh, John Delavera.

But, also, rather than bother the Big Guy -- maybe someone can point me in the direction of getting thru "Heaven's Gate" (no, wait, not THAT Heaven's Gate....)

Help.

Anyone.

Please.

Thank you!

Thank you thank you thank you.

I want my many-numbered membership area page again, familiar ground.

S.O.S.

Thanks again.

Going down again for the 3rd time. (Oh I hope not.)

Sorry. I'm being silly. Not enough sleep last night....

Glarg....Bubble...Gasp....