Is ClickBank stealing my earnings?

20 replies
I don't understand how my Clickbank payment is calculated.

I see that I sold 6 products totalling $150 then had 3 refunds totalling $100... My payment was then $50...

But I should have $150... But it's like they take the refunds out of my good sales instead of just reversing the refund charges!

It's like they are making me pay for the refunds out of my good sales.

I don't understand that. Why not just don't add the refunds to my account?

Am I missing something here?
#clickbank #earnings #stealing
  • Profile picture of the author Wile E Coyote
    Clickbank's reporting is actually very poor. You have to dig deeper to get actual daily amounts (Reporting > Transactions).

    What happened is that you got a total of 6 sales.

    Out of those 6 sales, you had 3 refunds.

    $150 - $100 = $50 Commissions.

    You are treating it as 9 sales with 3 of them being refunds. Wrong thought process
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  • I am promoting clickbank product past few years, as per their policy guidelines there will be no mistake till today, May be your calculation is wrong,
    If you thought there is extra amount charged from your account, contact the customer care support, they will reply to you ASAP.

    .
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  • Profile picture of the author Steve B
    Originally Posted by NetJunkie913 View Post

    Am I missing something here?

    Yes you are. What you have missed is taking the opportunity to read and understand CB's terms of service that govern how they handle customer refunds. Why wouldn't the refunded amounts not come out of the sale proceeds? Where else are they supposed to come from?

    Steve
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  • Profile picture of the author NetJunkie913
    I don't think you understand what I'm saying.

    I haven't received any proceeds from those sales yet.

    They took the money from my current payout which is from previous sales that weren't refunded.
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    • Profile picture of the author Steve B
      Originally Posted by NetJunkie913 View Post

      They took the money from my current payout . . .
      No, they took money from your account. Once it's paid out, the earnings lose their identity just like your bank account.

      Steve
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      Steve Browne, online business strategies, tips, guidance, and resources
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  • Profile picture of the author Harvey Segal
    Check the Allowance field in your Paychecks report, explained here

    https://support.clickbank.com/hc/en-...ment%20Amounts

    .
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  • Profile picture of the author Kobita Maruf
    I promoted Click Bank's product but after the $ 200, the account became a band
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    How to get more views on Youtube video?

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    • Profile picture of the author Brent Stangel
      Originally Posted by Kobita Maruf View Post

      I promoted Click Bank's product but after the $ 200, the account became a band
      Did it become a Rock band? A rubber band? A band of brothers?

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      Get Off The Warrior Forum Now & Don't Come Back If You Want To Succeed!
      All The Real Marketers Are Gone. There's Nothing Left But Weak, Sniveling Wanna-Bees!
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  • Profile picture of the author topcoder
    I haven't had a calculation problem with Clickbank. There are other fees, if you sell for $150, your making like $135 after clickbank fees or even less if an affiliate sold it.
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  • Profile picture of the author TonyRoberts
    Never had any issues on Clickbank. I doubt very much they are "stealing" from you. Due to the nature of the business, would they really ever risk that?
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  • Profile picture of the author wadboram
    This reminds me when I joined CB few years ago. I made sales for more than $100 and I requested a check for payment then refunds starts to increase, the balance start to be eaten and after few months I couldn't access my account anymore. W E I R D !!
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  • Profile picture of the author spartan14
    Do you know what refunds are ? If someone buys a product from you it has a 60 days money back period to ask his money back .If he ask for money back you will not receive that money .Clickbank will send the money back from your acount .Clickbank makes milions it will not enjoy at your 100$ to steal from you trust me
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  • Profile picture of the author DABK
    Clickbank keeps a percentage of your earnings for a while, in case there are refunds. If there are refunds, they pay the refunds, and still keep a percentage of whatever sales you still have. After the refund period passes, they give you the money they kept.
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  • Profile picture of the author rhealy29
    The short and simple answer is no, Clickbank is not stealing your earnings, because Clickbank isn't stupid enough to risk their entire business by illegally shaving from their affiliates. There is nothing shady going on with your payment from Clickbank's end.
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  • Profile picture of the author ChrisBa
    Originally Posted by NetJunkie913 View Post

    I don't understand how my Clickbank payment is calculated.

    I see that I sold 6 products totalling $150 then had 3 refunds totalling $100... My payment was then $50...

    But I should have $150... But it's like they take the refunds out of my good sales instead of just reversing the refund charges!

    It's like they are making me pay for the refunds out of my good sales.

    I don't understand that. Why not just don't add the refunds to my account?

    Am I missing something here?
    It sounds like you are reading it wrong, just contact them if you need further clarification.
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  • Profile picture of the author Isaiah Jackson
    Clickbank stealing your earnings? Thats funny.

    Lets see.

    You make $150 from 6 sales

    Then get 3 refunds that add up to $100.

    You will get $50.

    Not $150.

    To help you further understand this imagine this:

    You are a product creator and your product is $100.

    You have an affiliate who sells 6 of them.

    You give 50% commissions.

    Total Revenue is $600
    Your affiliate gets $300
    You get $300.

    Make sense so far right? Good.

    3 refunds for this product.

    Total Revenue: $600
    Refunds: $300
    Net: $300
    Your affiliate now gets $150
    You now get $150

    Make sense?

    Hopefully it does.

    ClickBank has no reason to "steal your earnings"

    Isaiah
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    Send Emails, Get Paid - My business summarized in four words. For the how-to go here
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  • Profile picture of the author alliance
    I've been Publishing with Clickbank for six years and never found an error. Their earnings reporting page can be confusing if you're just starting out. Clickbank Customer Support is very responsive.
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  • Profile picture of the author nicheblogger75
    It sounds like the real problem here is the product you are promoting, not Clickbank's accounting practices.

    If you make 6 sales and 3 people want their money back, that's indicative of a product that is not living up to it's advertising.

    Have you purchased the product yourself? If not, I'd pick it up or maybe ask the vendor for a review copy. You're working on a 50% refund rate, and that's not even close to acceptable. You need to ask yourself if the hard work you are doing to send targeted traffic to that offer is worth it if you have to give back half of the money you make from it.

    I could see if you only sold 2 and 1 person wanted a refund. That could just be a fluke or maybe a serial refunder, etc. But 6 sales and 3 people aren't happy? As far as I'm concerned that's more than enough data to tell me there's a quality issue.

    As for what's happening with Clickbank, the issue I think you're talking about is that you've been paid out for all 6 sales already, and when 3 people asked for a refund, they will take it out of your future payments until you are all caught up.

    There's no problem with Clickbank. My advice is to find a better product to promote, and make sure you get the product yourself FIRST and make sure it delivers on every claim made on the sales page.
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    • Profile picture of the author DABK
      You know the product could be good and the way the OP is promoting bad, right?

      We know nothing about the promises the OP makes.

      If the OP makes no odd promises, u r right.

      But is that the case?

      Originally Posted by nicheblogger75 View Post

      It sounds like the real problem here is the product you are promoting, not Clickbank's accounting practices.

      If you make 6 sales and 3 people want their money back, that's indicative of a product that is not living up to it's advertising.

      Have you purchased the product yourself? If not, I'd pick it up or maybe ask the vendor for a review copy. You're working on a 50% refund rate, and that's not even close to acceptable. You need to ask yourself if the hard work you are doing to send targeted traffic to that offer is worth it if you have to give back half of the money you make from it.

      I could see if you only sold 2 and 1 person wanted a refund. That could just be a fluke or maybe a serial refunder, etc. But 6 sales and 3 people aren't happy? As far as I'm concerned that's more than enough data to tell me there's a quality issue.

      As for what's happening with Clickbank, the issue I think you're talking about is that you've been paid out for all 6 sales already, and when 3 people asked for a refund, they will take it out of your future payments until you are all caught up.

      There's no problem with Clickbank. My advice is to find a better product to promote, and make sure you get the product yourself FIRST and make sure it delivers on every claim made on the sales page.
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