Where do I go from here - Google Shut me Down and Something is Jinky with Bing?

11 replies
Hey everybody! Thanks in advance for your help.

I am a newbie and have launched my first product. I am in the cat care niche. I started advertising on google Adwords and had a couple of conversions. Sweet! But, Google shut down my campaign because it deemed my site as not meeting the terms of service. I noticed that none of my competitors are advertising on adwords, I am assuming they have been dinged as well.

They are advertising on Bing, so I decided to give it a try. I've run ads for the last 4 days and its been dead. I've only had 11 people click on the ad, and less than 100 impressions. I set the campaign to target the US. When I went on google analytics it appears that traffic they sent was from outside of the united states. I also had a bounce rate of 91.9%. So far I've paused the campaign as I try to sort things out in my head.

I assume the next step is that I should try to reach out to people who are in the cat niche and start a jv partnership. I'm a little confused about where to go from here. What would you do?

Thanks,
Jo
#bing #google #jinky #shut
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  • Profile picture of the author nicheblogger75
    Originally Posted by Joutlawtowns View Post

    Hey everybody! Thanks in advance for your help.

    I am a newbie and have launched my first product. I am in the cat care niche. I started advertising on google Adwords and had a couple of conversions. Sweet! But, Google shut down my campaign because it deemed my site as not meeting the terms of service. I noticed that none of my competitors are advertising on adwords, I am assuming they have been dinged as well.

    They are advertising on Bing, so I decided to give it a try. I've run ads for the last 4 days and its been dead. I've only had 11 people click on the ad, and less than 100 impressions. I set the campaign to target the US. When I went on google analytics it appears that traffic they sent was from outside of the united states. I also had a bounce rate of 91.9%. So far I've paused the campaign as I try to sort things out in my head.

    I assume the next step is that I should try to reach out to people who are in the cat niche and start a jv partnership. I'm a little confused about where to go from here. What would you do?

    Thanks,
    Jo
    Adwords can be really tough.

    Did they happen to give you a specific reason as to why they shut you down?

    I just HATE the fact that they cannot even be bothered to issue a warning.

    And you cannot always blame the user by telling them they should have read the TOS before advertising.

    I know plenty of people who have gone over the TOS with a magnifying glass to make sure their ad was safe only to get shut down after a day or two. And, of course, getting a specific reason or explanation of what rule you allegedly broke is like getting a tooth pulled with no anesthetic. Mostly all you get is cookie cutter chain letters.

    Were you advertising a very short sales page or a sales page that made outrageous claims? That could have been the reason.

    At any rate, Bing is much more lenient, however they have been tightening the reigns a bit lately as well.

    As for your problem with Bing, I'm betting it's your choice of keywords and your bid. If your ad has only been shown around 100 times over 4 days, you will definitely need to raise your bid on certain keywords. Also, 11 clicks for 100 impressions is really not bad. It's actually pretty good.

    That's an 11% CTR, which, in my experience anyway, is damn good for PPC traffic.

    If I were you I would go after buyer keywords and try to slowly raise your bid in small increments until you see impressions start to roll in at a good pace. Try raising your bid by .05 at a time.

    Also, the keywords you target is very important. I don't know what kind of a cat product you have, but if it's one, let's say, that shows you how to get your cat to pee in the toilet, you wouldn't want to go after a keyword like "cat collars" or "cat sweaters." You would want to go after keywords like "how to toilet train a cat" or "cat toilet training guide."

    I wouldn't even try and target general keywords like "cat training." It's too broad and the CPC will be through the roof. Sure, teaching a cat to pee in the toilet falls under cat raining, but so do a thousand other things. You would simply be wasting your money trying to target too broad like that. This is where good keyword tools come into play.

    Honestly, I would also try and find out why Adwords shut you down. The only reason is because is if they shut you down then Bing may have cause to do the same. There's no harm in checking with Bing first to find out if what you want to advertise is acceptable or not, either.

    Generally speaking, Adwords is all about the "user experience." Even though it's paid advertising, and IMO, you should be able to actually ADVERTISE an AD, Google doesn't see it that way.

    They want their ads to be representative of the type of organic listings that they would place on their pages. In other words, a simple ad is not really good enough. You have to try and advertise to people without making it look like you are actually advertising to them. That's why I have avoided Adwords like the plague since 2010. It's just too complicated.

    I see no damn reason why you shouldn't be able to advertise an actual advertisement, especially if it's conspicuously labeled as an "ad," but it doesn't really matter what I think.

    Anyway, didn't mean to rant, but IMO I think you might want to take a look at the page you are trying to advertise. If you really want to advertise that product but err on the side of caution, you could always create a nice blog review and advertise that instead. This way you can even add opt-in forms and make the most of your traffic buy.
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    • Profile picture of the author Joutlawtowns
      Thanks! The reason being given was that my site has misleading content. It's a long form sales letter styled in a blog format that sales a $19 cat behavior ebook. The target market is for women cat owners in the 45-65 age range. The site makes a claim to help stop a common cat behavior problem. I do need to contact them, because from my standpoint no crazy claims like curing cat cancer are being made. Just if you follow my steps, it will stop the problem. Maybe even that crosses the line.

      Here the thing with bing...I think my CTR is too high. Like I would have expected it to be around 2-3%, especially because I put qualifiers on my ad to tell that it is a product and put the price of my product in the ad. In the past all other ad campaigns I've run have been around the 3% mark. Adding in the fact that the clicks came from overseas and immediately bounced, I'm concerned that these are fake clicks. Does this sound crazy?

      I do think you are right about raising the ad bid. I'm just a little scared that I am throwing my money down a dark hole with the random clicks bing has sent my way.
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      • Profile picture of the author wolfmmiii
        Originally Posted by Joutlawtowns View Post

        Maybe even that crosses the line.
        Yes, it does.
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        • Profile picture of the author nicheblogger75
          Originally Posted by wolfmmiii View Post

          Yes, it does.
          If he's selling a product that is about cat training, especially one that targets a specific problem, how else are you supposed to advertise it?

          If you can't provide proof that the product will do what it says it will, then how are you supposed to make any sales?

          I'm not trying to be sarcastic or anything. I really want to know.

          How, exactly, does Google want you to promote your product?

          What type of products can you advertise on Google if you are not allowed to state what the product does?

          Is Adwords really worth advertising products like that on at all, or is it better used for advertising your business?

          I've seen lots of Google ads, and many of them make claims on what the product being advertised is for or is supposed to do.

          I'm so glad I never relied on any Google service to build my business because they will just turn off the tap on you without blinking an eye.

          I was warned off of them 10 years ago by a marketer who wasn't a paid coach, but was more of a mentor that would answer questions and point me in the right direction.

          He told me back in 2007 to never base my business on any of their services. Probably the best advice I ever got.

          I mean the purpose of an AD is to ADVERTISE. Am I wrong?

          When you watch a commercial on television, they make claims about what their product does all the time. Whether it's an ad for deodorant or hemorrhoid cream, it tells you what it does and why it's better than other products of the same type. If you aren't allowed to do that then you're not really advertising.

          Somebody please take the time to explain to me what Google wants. I've sat back and listened to hundreds of horror stories about people getting kicked off of Adwords with no warning, and so that tells me there is a communication problem somewhere.

          I've never really tried AdWords myself. Honestly, with the niche I'm in, I'm pretty sure it would be completely impossible to create any kind of ad that would be acceptable to them.

          Like I said, I'm not trying to rant about Adwords.

          I honestly want somebody who has been successful with it to tell me how they go about "advertising" without looking like they are "advertising."

          Because it seems to me that's what Google expects you to do. They want ads that provide a good user experience. Well, I must either lack creativity or be totally dense, because I always thought the point of ads were to sell products and acquire leads and customers.
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          • Profile picture of the author Regional Warrior
            Originally Posted by nicheblogger75 View Post

            If he's selling a product that is about cat training, especially one that targets a specific problem, how else are you supposed to advertise it?

            If you can't provide proof that the product will do what it says it will, then how are you supposed to make any sales?

            I'm not trying to be sarcastic or anything. I really want to know.

            How, exactly, does Google want you to promote your product?

            What type of products can you advertise on Google if you are not allowed to state what the product does?

            Is Adwords really worth advertising products like that on at all, or is it better used for advertising your business?

            I've seen lots of Google ads, and many of them make claims on what the product being advertised is for or is supposed to do.

            I'm so glad I never relied on any Google service to build my business because they will just turn off the tap on you without blinking an eye.

            I was warned off of them 10 years ago by a marketer who wasn't a paid coach, but was more of a mentor that would answer questions and point me in the right direction.

            He told me back in 2007 to never base my business on any of their services. Probably the best advice I ever got.

            I mean the purpose of an AD is to ADVERTISE. Am I wrong?

            When you watch a commercial on television, they make claims about what their product does all the time. Whether it's an ad for deodorant or hemorrhoid cream, it tells you what it does and why it's better than other products of the same type. If you aren't allowed to do that then you're not really advertising.

            Somebody please take the time to explain to me what Google wants. I've sat back and listened to hundreds of horror stories about people getting kicked off of Adwords with no warning, and so that tells me there is a communication problem somewhere.

            I've never really tried AdWords myself. Honestly, with the niche I'm in, I'm pretty sure it would be completely impossible to create any kind of ad that would be acceptable to them.

            Like I said, I'm not trying to rant about Adwords.

            I honestly want somebody who has been successful with it to tell me how they go about "advertising" without looking like they are "advertising."

            Because it seems to me that's what Google expects you to do. They want ads that provide a good user experience. Well, I must either lack creativity or be totally dense, because I always thought the point of ads were to sell products and acquire leads and customers.
            Ahh Niche

            He is a She , and why most get nuked by Ad-words is that they never read the TOS or FAQs before they post ! this is mainly down to bad mentoring or $7 crappy e-books that never explain this issue

            One true fact I have only ever seen this mentioned once in all the time I have been in the IM/MMO niche

            Jason
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            • Profile picture of the author nicheblogger75
              Originally Posted by Regional Warrior View Post

              Ahh Niche

              He is a She , and why most get nuked by Ad-words is that they never read the TOS or FAQs before they post ! this is mainly down to bad mentoring or $7 crappy e-books that never explain this issue

              One true fact I have only ever seen this mentioned once in all the time I have been in the IM/MMO niche

              Jason
              That doesn't really address any of my questions at all.

              I've been in the MMO niche for almost 10 years and I hear about people getting booted from Adwords all the time.

              There are hundreds of threads about it on this forum alone.

              I've also read through the entire Adwords TOS and there is a LOT that is left open to interpretation.

              Anyway, I would absolutely love for anyone in the MMO niche to share a success story they've had with Adwords and some of the ways they've been able to advertise without having any issues. I think that would be a really great post and would help many people.
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  • Profile picture of the author Rory Singh
    Before launching any paid advertising especially on large networks like Google...make sure that you are 'compliant'.

    Once I had an Ad on Google shut down so I contacted the Adwords team and had to restructure my landing page to oblige their compliance department.

    Then they reviewed that landing page and took note of all my changes to abide by their rules.

    They reinstated my ad.

    Did you by chance try to direct link to your product?

    Google doesn't like direct linking to affiliate products (even if you own it).

    My advice would be to not assume anything and to go out and do more homework before launching anymore ads.

    You can start right here by using the search feature above on paid advertising.
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  • Profile picture of the author Gary Handy
    My friend, I'm glad I saw your post because I think I can help.
    You see, it is good to get free traffic from Google and the other search engines but to be honest, you cannot depend on them (especially Google) for traffic. Google changes their algorithm very often (almost every month) and what is on the front page of Google this month may not be there the next month.

    As many of the top marketers will tell you, keeping up with the regular changes that Google makes is a very frustrating and unprofitable task, and most of them get 95% of their traffic from elsewhere, especially from Facebook. Depending on Google to build your business is wasting precious time and they shut down people for even breathing too hard.

    Begin to advertise your business on Facebook - as my mentor Sarah Staar, one of the leading authorities on traffic is presently teaching me to do.
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  • Profile picture of the author Brent Stangel
    Here the thing with bing...I think my CTR is too high. Like I would have expected it to be around 2-3%, especially because I put qualifiers on my ad to tell that it is a product and put the price of my product in the ad. In the past all other ad campaigns I've run have been around the 3% mark. Adding in the fact that the clicks came from overseas and immediately bounced, I'm concerned that these are fake clicks. Does this sound crazy
    For starters, on a new ad, you are going to get clicks from your competitors. Second, how tight is your targeting. I only bid on exact match and T-1 geo.

    I've never had a problem with visitors from the wrong geo.

    Brent
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  • Profile picture of the author ahmedpheleps
    Welcome Joutlawtowns and thank you for your Subject.

    Just to know: Google adwords, Ads facebook or any Program to publish your ads, is just a mediator between you and your clients.

    the majority of beginners markters think that a successful Advertising campaign need just a big budget, a web site and a product. false false false.

    Your Business project need a market research.

    you should have informations about the number of clients in your nich: not exact number but about or between ... and ...

    where do you find interested consumers: in facebook, youtube, twitter, forums or in other place.

    time of presence: the majority of Internet users visit internet between 12 and 14 PM and after 18 to 23PM,
    and especially saturday and sunday.

    You should have some informations about your competitor, his part in market, his strategy to target consumers. prices of selling products or services to final clients.

    after bring informations and statistics about the market, or niche, characteristics of consumers and competitors, you will have a vision and a strong strategy to start your advertising compain.

    I advise you to watch this video about market research

    https://www.youtube.com/watch?v=2-q2vwa_n2I

    Why market reseach is important

    https://www.youtube.com/watch?v=1Fja06iCIE0

    is good too for you to seach an institue of trade to study basics of trade to devellop your skills and good luck

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  • Profile picture of the author hnrindani
    There are many rectifications that you need to do.
    First, Google penalize anything and everything that does not fit into their criteria. You have to make a quality landing page and then run ads.
    Second, the target region selection has to be incorrect and so you have traffic from across the world.
    Third, Bounce rate is due to 2 things, one due to the mismatch between ad and landing page and two, due to an unattractive landing page.

    Make these changes and see the results.
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