Dilemma with a purchased WSO

by Jeff Allen 12 replies
Greetings to all,

I purchased my first WSO here from the warrior forum about 6 months ago. The WSO was to have an affiliate site built to generate income. Fast forward 6 months and the site has not generated any sales. The WSO says that a refund for half of the purchase price can be received if the site has not generated any income. After consulting with the WSO's creator he is asking me to wait another 30 days so that he can implement some changes and he believes it will make money. I know the decision is mine but what would you do? Wait it out or request some of the money back?
#main internet marketing discussion forum #dilemma #purchased #wso
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  • Profile picture of the author Tsnyder
    How much was your original cost? If it was several hundred dollars I'd
    probably ask for my refund, write off the rest and move on. If it's less
    than a hundred I'd probably roll the dice on making my money back.

    If I was considering staying the course I'd want to know the details
    on the changes he plans to make and why he thinks they will be the
    difference. It sounds to me like you bought a promise from a seller that
    didn't know what he was doing. If he's promising future income his model
    should be market tested and proven before running the WSO.
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    • Profile picture of the author Jeff Allen
      I appreciate the response. It was $500 in total. I was contemplating cutting my losses and moving onto to something else but pondered that just maybe it needs a little more time. This reconfirms my original thoughts. Thanks again.
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      • Profile picture of the author OptedIn
        Originally Posted by Jeff Allen View Post

        I appreciate the response. It was $500 in total. I was contemplating cutting my losses and moving onto to something else but pondered that just maybe it needs a little more time. This reconfirms my original thoughts. Thanks again.
        Unless you are putting all of your eggs into this one IM basket, why not move on to something that will prevent you from wasting another month of your life? If it's something that might compliment the original purchase, so much the better. That's called a 'win-win.'

        Trust me, this WSO will NOT be the one thing that changes your life. I don't think there has ever been a WSO created that can make that claim. Well, I guess at some level they ALL try to make that claim, but there's not much truth to it. :-)
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  • Profile picture of the author nicheblogger75
    Depending on how you paid, the vendor may just be asking you to wait another 30 days so that you are beyond the point of getting a refund.

    If you paid by PayPal, you have 180 days to file a dispute on virtual products/digital services.

    I'm not saying the vendor is dishonest and that's what he's doing, but if you are still within the 180 day period, and you feel that you have not received what you paid for, then I would definitely request my money back.

    $500 for a website is a lot, especially if it's a WordPress setup. Chances are it cost him less than $50 to set this "affiliate site" up for you.

    Another problem I have with the 30 day thing is that if the website hasn't made a penny in 6 months then another 30 days isn't likely to change anything, unless he plans to buy something from the site himself in an effort to save himself from refunding your money.

    Honestly, you didn't get what was promised. If you are still within the 180 day refund period, I would ask for a FULL refund and tell the vendor he can keep his worthless website.

    IMO, anyone who makes an affiliate site that can't even make ONE sale in 6 months has no business selling that service.

    If he refuses to refund you and you are within the 180 window, file a dispute. PP will likely side with you.
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    • Profile picture of the author Dennis Gaskill
      Originally Posted by nicheblogger75 View Post

      IMO, anyone who makes an affiliate site that can't even make ONE sale in 6 months has no business selling that service.
      That says it all.
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  • Profile picture of the author Kay King
    I don't quite agree. You bought the site with the understanding "if no profit - you get 50% of your money back". That was acceptable to you then so that's what I would ask for.

    I wouldn't wait another 30 days. Truth is, too easy to manipulate that. I wouldn't file a dispute or ask for more than I agreed to when I purchased (assuming your refund is paid right away). But that's just me...

    You would still have the site, etc that was built - correct? Nothing to stop you from working on the site or hiring someone for a reasonable fee to tweak it for you. Six months from now - and a bit of work on it - the site might surprise you.
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    • Profile picture of the author nicheblogger75
      Originally Posted by Kay King View Post

      I don't quite agree. You bought the site with the understanding "if no profit - you get 50% of your money back". That was acceptable to you then so that's what I would ask for.

      I wouldn't wait another 30 days. Truth is, too easy to manipulate that. I wouldn't file a dispute or ask for more than I agreed to when I purchased (assuming your refund is paid right away). But that's just me...

      You would still have the site, etc that was built - correct? Nothing to stop you from working on the site or hiring someone for a reasonable fee to tweak it for you. Six months from now - and a bit of work on it - the site might surprise you.
      Normally I would agree with you Kay.

      The problem I can't seem to get by is the fact that somebody is selling affiliate websites and promising that they will make money and 6 months down the line, the site has not even produced a single sale.

      After 6 months the buyer now has a worthless website that has not made a single penny, and on top of that the vendor now wants to alter his original deal, so what makes it alright for the vendor to change his terms but not the buyer?

      Furthermore, there is really no way that anyone can guarantee 100% that the site would make a sale, unless the seller is actually planning on making a purchase himself.

      I say go for the full refund. If it were me, I'd NEVER have taken a deal like that in the first place, but then again, I'm a little more experienced than most.

      I've been building niche blogs for years, and even I would never make a guarantee that they would make any money. In order for someone to make a claim like that they have to be able to control the way the website ranks (which can be influenced by doing proper SEO, but NEVER guaranteed unless you have some kind of special pull with Google), where and how it gets traffic, promotion for it, etc. How can anyone actually do that, especially if they are selling them to a bunch of different people?

      Sounds like the seller is your typical "fake it 'til you make it" type, and I wouldn't let him have a penny of my money.
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  • Profile picture of the author Brent Stangel
    You bought the site with the understanding "if no profit - you get 50% of your money back". That was acceptable to you then so that's what I would ask for.

    I wouldn't wait another 30 days. Truth is, too easy to manipulate that. I wouldn't file a dispute or ask for more than I agreed to when I purchased (assuming your refund is paid right away).
    I agree.

    Also, what's to stop him or a friend from buying something from your site. Bam, you made money, refund null and void.

    Get your $250 back.

    Brent
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  • Profile picture of the author discrat
    So he was selling this WSO to multiple people I assume ?
    And they all had same aff. site ??

    Sounds like a bad deal
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  • Profile picture of the author JohnMcCabe
    "Fool me once, shame on you. Fool me twice, shame on me."

    Take your refund and move on. Otherwise, in 30 days, it will be "I just made the changes, give it a few more months" and so on until they one day disappear.

    Cut your losses and call it tuition in the School of Hard Knocks.

    Oh, and if he refuses to honor his own terms, file the dispute and get all of your money back. Seems to me that before you can win a dispute, you have to give him a chance to break the terms of his offer.
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  • Profile picture of the author Randall Magwood
    Get the money back. It's been 6 months. What is he going to change in 30 days that has already been successfully done for himself - on the affiliate page that he copied and cloned for you?
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    • Profile picture of the author nicheblogger75
      Originally Posted by Randall Magwood View Post

      Get the money back. It's been 6 months. What is he going to change in 30 days that has already been successfully done for himself - on the affiliate page that he copied and cloned for you?
      This is exactly what I'm thinking.

      IMO, the whole "30 more days" thing is simply to get him safely over the 180-day refund hump.

      Once he's beyond 180 days, the seller does not have to refund ANY of the money, and the buyer will have NO recourse.

      He can even deny the 50% refund, and after 180 days, the buyer can no longer file a dispute on the transaction.

      It seems painfully obvious to me that this is what the seller is doing, unless of course it's already past the 180 day threshold.

      I would love to hear from the OP if it has been 180 days since the purchase was made.

      It it has not been 180 days, or it's close to it, then the seller is simply trying to ride that time period out.

      If I were the buyer, I'd be afraid that even if if I asked for the 50% refund, the seller could even take his time on that and get past the 180 day mark.

      I would advise the buyer demand his 50% back and then give the seller 24 hours to respond. If there is no response and it's still within 180 days from the time of purchase then go for the dispute.

      I believe that PayPal has changed it's policy regarding digital products and virtual services. It used to be that there was no buyer protection on digital products and it was near impossible for a buyer to win a dispute. Now I believe it's the exact opposite. PP almost always sides with the buyer when it comes to digital products. I, for one, believe that this is a good thing, as it protects people from the many bad actors out there.

      However, I'm not 100% sure about this, because I usually never ask for a refund and very rarely have to issue one, and if any of my customers does ask for one I always give it to them, even if it's beyond the time limit or past my 60-day refund policy. I'd rather issue a refund and have the person remain a customer in the future and also it's not worth getting a dispute opened up on you or getting bad reviews that can end up costing you sales in the long run.
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