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My site suspended for Excessive Consumption - Help! Hosting Gave me 48 hours to try to Fix it -

by Sandra Moreno
5 replies
Hi there!

First of all, sorry If I am posting on the wrong forum, mods feel free to move the post if necessary.

I started a personal blog on WordPress on January 2017. The site name is Psiqueduelo. The site is mainly designed to write articles. That's all I do, I write blog´s post and that's it.

At this time, I have like 25 posts and a metric of 170 - 270 daily visitors.

The thing is this morning my site got suspended for excessive consumption of resources that heavily affect the hosting provider. (That's what they told me via ticket).

The hosting provider told me my site could be infected or that I have a problem with my website optimization or else there's a plugging running without permission causing the excessive resources consumption... They enabled my site back & they gave 48 hours to try to fix the issue. They told me to reply back after deleting all plugins to see if it improved or not.

Now I am here looking for some help. Is there anything I can do to check what may be causing the supposedly high demand of recourses in my site? I don't know if it's just my crappy hosting service :/. They told me my site exceeds the resources by more than 1000% of my hosting pack.

I will provide a list with the Plugins I am using:

- Akismet Anti-Spam by Automattic
- Async JavaScript by Clough I.T. Solutions
- Cookie´s notice by dFactory
- Contact form by Web-Settler
- Disqus Comment System by Disqus
- Jetpack by WordPress.com
- kk Star Ratings by Kamal Khan
- Loginizer by Raj Kothari
- MyThemeShop Theme/Plugin Updater
- Re-add text underline and justify by Brice Capobianco
- Shareaholic | By Shareaholic
- Table of Contents Plus - Michael Tran
- UpdraftPlus - Backup/Restore - UpdraftPlus.Com, DavidAnderson
- W3 Total Cache
- WP Review
- WP Shortcode by MyThemeShop
- WP Tab Widget
- Yoast SEO

I already deleted MashShare Plugin :c
#consumption #excessive #fix #gave #hosting #hours #site #suspended
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  • Profile picture of the author DABK
    Get rid of jetpack... It uses a lot of resources... Look it up on the web, seems it's 15% bigger than the core wordpress installation itself. It does some 30 things... including some that you've installed other plugins for and a bunch that you're not using and will, probably, never use.


    Originally Posted by Sandra Moreno View Post

    Hi there!

    First of all, sorry If I am posting on the wrong forum, mods feel free to move the post if necessary.

    I started a personal blog on WordPress on January 2017. The site name is Psiqueduelo. The site is mainly designed to write articles. That's all I do, I write blog´s post and that's it.

    At this time, I have like 25 posts and a metric of 170 - 270 daily visitors.

    The thing is this morning my site got suspended for excessive consumption of resources that heavily affect the hosting provider. (That's what they told me via ticket).

    The hosting provider told me my site could be infected or that I have a problem with my website optimization or else there's a plugging running without permission causing the excessive resources consumption... They enabled my site back & they gave 48 hours to try to fix the issue. They told me to reply back after deleting all plugins to see if it improved or not.

    Now I am here looking for some help. Is there anything I can do to check what may be causing the supposedly high demand of recourses in my site? I don't know if it's just my crappy hosting service :/. They told me my site exceeds the resources by more than 1000% of my hosting pack.

    I will provide a list with the Plugins I am using:

    - Akismet Anti-Spam by Automattic
    - Async JavaScript by Clough I.T. Solutions
    - Cookie´s notice by dFactory
    - Contact form by Web-Settler
    - Disqus Comment System by Disqus
    - Jetpack by WordPress.com
    - kk Star Ratings by Kamal Khan
    - Loginizer by Raj Kothari
    - MyThemeShop Theme/Plugin Updater
    - Re-add text underline and justify by Brice Capobianco
    - Shareaholic | By Shareaholic
    - Table of Contents Plus - Michael Tran
    - UpdraftPlus - Backup/Restore - UpdraftPlus.Com, DavidAnderson
    - W3 Total Cache
    - WP Review
    - WP Shortcode by MyThemeShop
    - WP Tab Widget
    - Yoast SEO

    I already deleted MashShare Plugin :c
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  • Profile picture of the author Yvon Boulianne
    start by analyzing your codes, find if there's a virus or something and remove it
    Signature
    Stop Struggling With Your Website and Marketing
    30$ / task, pay after done!
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    • Profile picture of the author Sandra Moreno
      Here are my metrics,

      Do you see anything suspicious?





      Thank you in advance
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  • Profile picture of the author dutchguy
    Dear Sandra,

    Before it is possible to make sense on what the problem is and what an appropriate solution could be, you (or the tech guy who helps you) needs to know 3 things.

    * Excessive usage, what is does this mean:
    - memory usage excessive
    - CPU time / Load
    - Number of I/O transactions
    - Pageviews
    - Bandwith
    - something different ?

    * How do they measure, or even better how can I measure this excissive usage (so after applying te solution it can be checked it it works)

    * What is an acceptable resource usage of xxx (not sure what xxx is see point 1), so what should be the goal

    Anyway 3 quick things you can do anyway, install WordFence (free version will do) and start a scan, download via FTP your website and do a virus scan, and do an online virus scan (google it) on your website
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